Misc/2014 04 02 ReturnForm v3
Questions? Boot Barn Customer Service Toll free: 1-888-440-2668 Email: [email protected] Hours: 7AM - 5PM (PST) Monday - Friday 9AM - 2PM (PST) Saturday
RETURN EXCHANGE FORM Please place this page inside of the return/exchange package. Returns/exchanges are accepted within 60 days from receiving items. Please allow 1-2 business days for processing. Order/PO #: Name: Address: Daytime Phone: Email: I would like to: Exchange Return Item Was: Purchased by Me A Gift; Purchasers Name: Purchased online Purchased in-store/event (please include receipt & fill out in-store purchase information below) For in-store and event purchases only: (information can be found on your receipt) Date of Purchase: Store #: Store/Event Location: Transaction #: (please include receipt so that we can process your refund. Exchanges are not currently available*)
Brand
Style #
Size
Width
Color
Quantity
Reason Code
REASON FOR RETURN – Please use the reason code that best describes your return 1. Too small
4. Not shown as described
7. Received incorrect item
2. Too big
5. Did not meet expectation
8. Arrived too late
3. Color unsatisfactory
6. Product defect
9. Other
Comments: FOR EXCHANGES (ONLINE ORDERS ONLY) Please fill out what you would like to exchange for below Brand
Style #
Size
Width
Color
Quantity
Item Price $
• Please remember we can only accept returns and exchanges on new, unused merchandise. Merchandise that is scuffed, worn, dirty, smelly, washed or marinated in barnyard acids will be returned to you. • Please package your return merchandise in the original shipping box. • Any difference ( +/- ) will be refunded or charged to the original credit card. If the exchange item is not available, a refund will be issued to the original credit card. • You are responsible for shipping returns back to our warehouse. If the item is being exchanged, we’ll ship the new item back to you via UPS Ground for FREE in the Continental U.S. APO/ FPO, Alaska, Hawaii, Puerto Rico & International will incur additional shipping charges. • *If purchased in-store/event, we can only refund (no exchange) for the original form of payment. Cash will be refunded with a check. We apologize for any inconvenience.
PLEASE SEND RETURNS TO: Boot Barn Returns Dept. 15776 Laguna Canyon Road, Irvine, CA 92618 V3
RETURN EXCHANGE FORM Please place this page inside of the return/exchange package. Returns/exchanges are accepted within 60 days from receiving items. Please allow 1-2 business days for processing. Order/PO #: Name: Address: Daytime Phone: Email: I would like to: Exchange Return Item Was: Purchased by Me A Gift; Purchasers Name: Purchased online Purchased in-store/event (please include receipt & fill out in-store purchase information below) For in-store and event purchases only: (information can be found on your receipt) Date of Purchase: Store #: Store/Event Location: Transaction #: (please include receipt so that we can process your refund. Exchanges are not currently available*)
Brand
Style #
Size
Width
Color
Quantity
Reason Code
REASON FOR RETURN – Please use the reason code that best describes your return 1. Too small
4. Not shown as described
7. Received incorrect item
2. Too big
5. Did not meet expectation
8. Arrived too late
3. Color unsatisfactory
6. Product defect
9. Other
Comments: FOR EXCHANGES (ONLINE ORDERS ONLY) Please fill out what you would like to exchange for below Brand
Style #
Size
Width
Color
Quantity
Item Price $
• Please remember we can only accept returns and exchanges on new, unused merchandise. Merchandise that is scuffed, worn, dirty, smelly, washed or marinated in barnyard acids will be returned to you. • Please package your return merchandise in the original shipping box. • Any difference ( +/- ) will be refunded or charged to the original credit card. If the exchange item is not available, a refund will be issued to the original credit card. • You are responsible for shipping returns back to our warehouse. If the item is being exchanged, we’ll ship the new item back to you via UPS Ground for FREE in the Continental U.S. APO/ FPO, Alaska, Hawaii, Puerto Rico & International will incur additional shipping charges. • *If purchased in-store/event, we can only refund (no exchange) for the original form of payment. Cash will be refunded with a check. We apologize for any inconvenience.
PLEASE SEND RETURNS TO: Boot Barn Returns Dept. 15776 Laguna Canyon Road, Irvine, CA 92618 V3
