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FM BROADCASTER December 2011 - January 2012 A MESSAGE FROM OUR PRESIDENT . . .


o Many Gifts

If you ask our editor how much it took to get this article from me, I'm sure she would say it was like pulling teeth, and she would be right! I hope it will be worth the effort. Lately it has seemed like I was at my breaking point. Our office is down to two assistants, which has left three of us to support 16 high- to senior-level executives. Saying I feel overworked is an understatement these days. Add to that, my dad was in the hospital for emergency surgery and we were terrified he might lose his leg, or worse. Life just seemed to keep throwing lemons at me! Now I know why everything has been happening. So I could realize how truly

support is a wonderful man who is understanding and is doing what he can to make life less hectic on the work front. My friends and family are beyond phenomenal, and my beautiful granddaughter just celebrated her first birthday.

SPECIAL POINTS OF INTEREST:  Fashion show report and pictures, page 2.  Professional development, pages 4 & 5.  Civic reports, page 6.

As we celebrate this Christmas, it is my sincere wish for you that you find the blessings in both the good and bad, because they all work together to make you who you are. Think of those who are less fortunate than you and do what you can to ease their burdens, because we all have a chance to "pay it forward" in life. Ho! Ho! Ho! May all your Christmas wishes come true and the Star of Bethlehem guide your way through this wonderful time!


INSIDE THIS ISSUE: A Message from Our Pres- 1 ident Announcements Fashion Show Report


Upcoming Events Holiday Auction Our Server Billy Christmas Around the World


Professional Development


Civic Opportunities


Chapter Information






Crystal McMillan, CAP-OM 28

Doris Renye

22 years

Stella Toomey, CAP-OM

18 years



Wanda Heit, CAP-OM


Karan Pepin, CAP

7 years

Shawn Small


Elsie Sambrato, CAP-OM

7 years

Deb Owens, CAP-OM

3 years

2011 FALL FASHION SHOW REPORT BY CHRISTINA DORN, CAP-OM On behalf of the Ways & Means Committee, I would like to extend our thanks to Bealls Department Store, the Hilton Garden Inn, our models, vendors, and YOU, our members, for making this year’s fashion show one to remember! Our chapter raised over $1,000 for our scholarship fund. The chapter table was a huge success! Thank you to some very hardworking members on the towels and

at our craft day working on the angels. You’ll be seeing more of both at the Holiday Auction on December 13! Vendors this year included Miche Bags, Mary Kay Cosmetics, Thirty-One Gifts, KD Photography, and Scentsy Candles. Special guest models included future IAAP members Harper Smith, Sarah Dorn, and Chloe Lane! Check out the Fort Myers chapter website for more pictures from this event.


Joint Holiday Social, hosted by C3

December 13

IAAP Fort Myers Chapter Holiday Auction

January 10

Fort Myers Chapter Meeting

January 20

Fort Myers Board Meeting (all members welcome)

February 14

Fort Myers Chapter Meeting

March 4-7

IAAP Spring Conference, Las Vegas, Nevada


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HOLIDAY AUCTION SPEAKING OF OUR DECEMBER 13TH MEETING – DON’T FORGET THOSE AUCTION GOODS!! Please bring a new item, home made goodies, baked goods, etc. to the auction. Warren Baxter from the Cape Coral Chapter has agreed to be our auctioneer, and it promises to be a wild time! Do you have someone you can never figure out what to buy for? Well, consider this your shopping extravaganza! If you can also bring a brief description of your homemade item(s), it will help the auctioneer make the most of your talents and share with the audience what they could be bidding on! There will also be more of those wonderful kitchen towels and beautiful string angels available for purchase that evening. If you haven’t seen them yet, you are going to be pleasantly surprised at the look and quality of these items. They make great gifts, plus help raise funds for the upcoming scholarships.

How "Merry Christmas" is said around the world . . . (just a sampling!) Arabic: Milad Majid Chinese: Kung His Hsin Nien bing Chu Shen Tan English: Merry Christmas French: Joyeux Noel German: Fröhliche Weihnachten Greek: Kala Christouyenna! Haiti: (Creole) Jwaye Nowel or to Jesus Edo Bri'cho o Rish D'Shato Brichto Hebrew: Mo'adim Lesimkha. Chena tova Hindi: Shub Naya Baras (good New Year not Merry Christmas) Irish: Nollaig Shona Dhuit, or Nodlaig mhaith chugnat Italian: Buone Feste Natalizie Japanese: Shinnen omedeto. Kurisumasu Omedeto Korean: Sung Tan Chuk Ha Latin: Natale hilare et Annum Faustum! Polish: Wesolych Swiat Bozego Narodzenia or Boze Narodzenie Russian: Pozdrevlyayu s prazdnikom Rozhdestva is Novim Godom Spanish: Feliz Navidad Thai: Sawadee Pee Mai or souksan wan Christmas Vietnamese: Chuc Mung Giang Sinh

Our Server, Billy! We can’t forget our wonderful server – Billy Yetter! Although we are getting a late start this year, I wanted to remind all of you to bring a contribution for Billy and be prepared to sign a card when he isn’t in the room during the auction. At the end of the evening on December 13th, we will present both the card and money to Billy to show our gratitude for how well he takes care of us throughout the year.

OFFICE TEAM PRESENTS . . . MAKING YOURSELF VIRTUALLY INDISPENSABLE If you have not yet had the opportunity, please go to web-response-forms/wrf/DM?execution=e2s1 to view this informative, and free, presentation. Changes to the IAAP Certification Program Effective November 2011 ONE RATING IAAP has moved from a two-rating system to a one-rating system with areas of specialty. The one rating is our Certified Administrative Professional, or CAP. We are also offering specialties, starting with Organizational Management, which will be followed by others in the future. All active CPS ratings will be changed to CAP, and all active CAP ratings will be changed to CAP with the Organizational Management specialty, CAP-OM. You don't need to do anything to your IAAP record; we will be making the changes automatically. Active ratings include individuals who have recertified as required every five years. In the case of CPS holders who certified prior to January 1988, your rating is considered active and will be changed. Your certification status has nothing to do with your status as an active member of IAAP. For candidates who tested in November 2011, any appropriate changes to your records will be made automatically after exam results are available in December. RECERTIFICATION All CAP holders are required to recertify. This is based on the date of your initial rating, or when you last recertified. Passing the Organizational Management exam does not change your recertification date as this is a specialty exam and not a certification. These changes do not impact your recertification deadline. Those who previously held a CPS rating will need to recertify five years after they either attained their rating or last recertified. Those who had both the CPS and CAP rating will be expected to recertify five years after they attained or recertified their CAP. If you have additional questions about recertification, please refer to the Recertification Application. PROPER USAGE Examples of the only proper usage of the CAP rating and Organizational Management specialty are: For those with previous CPS rating: For those with previous CPS/CAP rating:

Pat Masters, CAP Susan Jones, CAP-OM

Just announced in the most recent Florida Division President’s Update! Headquarters will soon be adding IT to the competencies that you can test for and add to your designation. More information to come soon.

Quick Access Toolbar By Debbie Owen, CAP-OM One of the most convenient features of Office 2010 is the Quick Access Toolbar. The toolbar is located above the ribbon and by default only contains three buttons; however, with a little knowledge, you can insert that toolbar where it’s easier to access and with the features you use most often.

To move the tool bar from the top of the window to just above the documents, click on the Customize Quick Access Toolbar arrow (see red arrow), look for the words Show Below Ribbon and click on it. The toolbar is now below the ribbon, making it quicker and easier to use.

Next, customize the toolbar with the features you use most. Once again click on the Customize Quick Access Toolbar and click on More Commands, or go to the File Tab, click on Options and choose Quick Access Toolbar. From the Choose commands list, select a category of commands. In the list of commands, select the command you want to add to the Quick Access toolbar and click Add to move the selected command to the right-hand list. Click OK. (This application is available in Excel, Word, Outlook and PowerPoint.)

World Record Snowfall


lthough the Arctic is known as a snowy place, it is in fact a desert where very little snow actually falls. The snow that does fall, however, stays around a long time, giving the impression of much snow. So where did the MOST snow fall? The world record for the most snow in one year is now held by Mount Baker (elevation: 10,775 feet / 3,285 meters) in Washington State, USA. The Mount Baker Ski Area reported 1,140 inches (95 feet) / 2,896 cm (29 meters) of snowfall for the 1998-99 season.

Broken Names By Julie Vaughn, CAP-OM

How cool is it that we no longer have to hit or pull a return device to start a new line on a page? The auto wrap on word processing programs are a highly valued tool. Keep in mind the following examples of proper and improper line breaks when proper names are in your document: E. B. / White


E. / B. White

John F. / Kennedy


John / F. Kennedy

Franklin Delano / Roosevelt


Franklin / Delano Roosevelt

Mayor / Harlan Jefferson


Mayor Harlan / Jefferson

Dr. Ellen / Davis


Dr. / Ellen Davis

Frank / Castaneda Jr.


Frank Castaneda / Jr.

Carol / Wilson-Jones


Carol Wilson- / Jones


Eisen- / hower

TIP: To keep a name or any other combination of words from being separated, hit CTRL/SHFT along with the space bar between those words. A small circle ( °) will signify a nonbreaking space, e.g., “Mr.°Hamilton.” (See the Gregg Reference Manual for more detail on proper line breaks.)


Did you know that online purchases earn eBoxTops? Well they do! Log onto to access over 100 leading retailers. -

Be sure to designate Bayshore Elementary – Fort Myers as your school. Shop online and the school will be electronically credited! Look for coupons and contests that earn additional Box Tops. Keep a list of how many electronic coupons you have donated. Give your list to Nan Finn and she will add them to the redemption form.

We have collected 250 BoxTops in the past three months – let’s keep it up!

DONATE TO SUPPORT 1,000 TROOPS! The following items were added to the wish list: Foot cream Massage bath bars Foot powder Wool socks Anything that would make feet comfy! These items are needed on a regular basis: Wet wipes Suntan lotion Toilet paper Hard candy Beef jerky

Lip balm; Chap Stick Bubble gum Meat in pouches - tuna & chicken Snack packs (fruit, pudding, cheese &crackers Salami) Pepperoni

United Against Hunger Event By Nan Finn, CAP-OM

On Saturday, October 29, our Chapter joined forces with B&I Contractors, Inc., to package food at the United Way in Fort Myers. Fun music and laughter kept us working at a fast pace, and we all looked very professional in our sanitary hair nets! We packaged hundreds of fortified macaroni and cheese pouches for our neighbors in need. A big thank you goes out to Karen Distelrath, CAP-OM; Deb Owen, CAP-OM and her friend Kim Davis; Stacy Schmitt, CAP; plus Shawn Small and her three children for volunteering their time!

We’re on the Web!

2011-2012 Board of Directors


MEETINGS Meetings are held the 2nd Tuesday of each month at the Hilton Garden Inn, 12600 University Dr., Fort Myers, FL (corner of College Pkwy & Summerlin Rd.).

Contact Vickie Lane, CAP-OM if you would like to attend.

Dinner/networking begins at 6 p.m., and the program begins promptly at 6:45 p.m. Reservations for dinner are required. Contact Shannalee Small at [email protected]

MEMBERSHIP For information on how to become a member of IAAP, please contact Vickie Lane, CAP-OM, President, at Vickie.Lane, or go to

Board meetings take place the 3rd Thursday of each month. All members are welcome.

December 13, 2011 Holiday Auction

President Vickie Lane, CAP-OM [email protected] President-Elect Karen Distelrath, CAP-OM [email protected] Treasurer Debbie Owen, CAP-OM [email protected] Corresponding Secretary Shannalee Small [email protected] Recording Secretary Debbie Kooi, CAP-OM [email protected] Director Ann Kirby, CAP-OM [email protected] Director Elsie Sambrato, CAP-OM [email protected]

World Record Snowman Quote of the Month Mistakes are part of the dues one pays for a full life.

At 113’ 7” tall, the World's Tallest Snowman, Angus, was created in Bethel, Maine in 1999. In February, 2008, the community set another world record for building the World's Tallest SnowWoman at 122'1".

~Sophia Loren

Newsletter Staff Editor: Christina Dorn, CAP-OM Editors: Julie Vaughn, CAP-OM Judy West Dianne Reed, CAP-OM

Articles due the 20th of each month. Send ideas, suggestions, articles to Christina Dorn, CAP-OM at [email protected]

‘Olympia’ weighed in at an estimated 13,000,000 lbs (that’s correct!). Needing to slim down . . . she did just that . . . melting in July, 2008!


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