HANEEN BADER Ramallah, Palestine | (M) +970 599 001 444 | (E)
[email protected] PROFILE: Result-oriented professional with strong project management skills; advanced certification in MS Excel; Strong cross-functional team player; international leadership training; excellent analytical skills; extensive Research experience; adapt quickly to international work environment with a passion for making an impact PROFESSIONAL EXPERIENCE: Jawwal Inc. April 2016 - Present Senior Consumer Segment Specialist – Ramallah, Palestine • Analyze and recommend improvements in customer service policies, systems, programs and services • Develop and implement innovative consumer programs targeted to specific consumer needs • Play an active part in cross-functional project teams, providing expertise in consumer research to drive product exploration and development, translating consumer needs into winning product attributes • Identify strategic business opportunities, including trends and competition watch, and support their translation into relevant campaigns and offers Jawwal Inc. Market Analyst – Ramallah, Palestine
Jan. 2013 - April 2016
Analyzed data on customer demographics, preferences and needs in order to generate new campaigns Solicited customer segments and analyze marketing metrics to identify cause and effect relationships Conducted concept-testing for new products and manage market penetration Assessed and examine campaigns’ effectivness, reach and return on investment
Sky Inc. Jan. - Dec. 2010 Saleswoman - Ramallah, Palestine Participated in trade shows and convetnions Demonstrated the company’s products to prospective customers Developed business relationships with prospective customers to promote the company’s products Planned and organized personal sales strategy by maximizing the return on time investment for every trade show or promotional event EDUCATION: Bachelor of Science: Business Economics (Honor List) Birzeit University, Ramallah – Palestine Palestinian National High School Diploma; Scientific Track; GPA: 91%
June 2013 Sep. 2009
LEADERSHIP:
Mentor, MCW Global Youth Leadership Retreat, New York University, NYU-USA Loyalty Program Consultancy , Vodafone Tem building and leadership, Amman-Jordan Mentee,MCW Global Youth Leadership Retreat, New York University, NYU-USA Student Delegate, Schools without Borders, Dublin-Ireland
Aug 2016 April 2016 May 2015 July 2010 Jan. 2008
HANEEN BADER Ramallah, Palestine | (M) +970 599 001 444 | (E)
[email protected] COMMUNITY SERVICE: Startup Grind, Ramallah-Palestine Marketing and Procurement Officer (pro bono),
Jan. 2015 - Present
Birzeit International Summer Camp Volunteer Workshops, dialogue sessions Site visits with participants from around the world including Europe and U.S.A.
Jul. – Aug. 2012
BREAKAWAY Initiative, Champlain College & UNFP Financial Officer (pro bono)
June – Aug. 2012
Plan for Startup Grind events and social media marketing Interview the speakers
Developed and implemented efficient accounting and financial operations Created and executed short and long-term customized comprehensive financial strategies to achieve the project goals. Created detailed financial models and analytical tools to facilitate variance analysis. International Education and Resources Network June 2010 to January 2011 Assistant Team Leader Assisted in training 30 deaf students on new-media technologies. Maintained detailed administrative and procedural processes to improve the quality of the project. Coordinated meetings with partners and served as main liaison between the participants and the organization
The Palestinian Red Crescent Society, Hebron - Palestine Volunteer
June 2006 – Aug. 2008
REFERENCES: Mr. Iyas Qasas Segment Manager, Jawwal
Mr. Peter Abuzolof Co-Director, Startup Grind Ramallah
Mrs. Magda Salem Board Member, MAS
[email protected] [email protected] [email protected] +970 599 001 545
+970 598 592 044