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Vision Redbridge Culture & Leisure staff. London Borough of Redbridge staff. Financial dimensions: Budgetary responsibility & amount. Equipment, cash ...

Parks and Open Spaces

Mobile Park Ranger Job Description and Person Specification

1

Job Description Job Title:

Mobile Park Ranger

Service Area:

Parks and Open Spaces

Function:

Parks Operations

Team:

Mobile Park Ranger Service

Grade:

VR3

Hours/weeks:

40 hours/52.14 weeks

E.g. 36 hours/52.14 weeks

Base location:

Valentines Park

Reports to:

Senior Ranger

Job title

Responsible for: Job titles of direct reports

Role purpose and role dimensions: Overview of the job

‘No direct line management but may be responsible for the supervision of casual staff on occasions’ Support the Senior Park Rangers to deliver the service plans for all Country Parks, Parks, Gardens, Recreation Grounds, Open Spaces and other sites within the Companies portfolio. To Conserve and enhance the natural beauty, wildlife and heritage of all sites, through assisting the Senior Rangers undertake research surveys, monitoring and implementing practical conservation work. To Open & Close sites as instructed. To Ensure all parks and open spaces are clean and well managed by collecting loose litter, emptying bins and transporting it to a central point for disposal. To inspect and carry out minor maintenance of infrastucture within parks and open spaces including all play areas. To drive a company vehicle safely on public roads and within parks and open spaces. To report any incidents of wrong doings to Senior Rangers and external partners.

Key external contacts: Organisations

To work closely with Volunteer Groups, Parks Friends Groups and external clients, to provide a community focused and customer orientated service. To act as a focal point for external agencies re arrangements for sporting fixtures, fairs and other events within parks and open spaces. To assist with projects undertaken by friends and other interest groups to improve facilities and the appearance of parks. To arrange access to Parks and Open Spaces for outside contractors.

2

Key internal contacts: Job titles or groups of staff

Financial dimensions: Budgetary responsibility & amount. Equipment, cash, property etc. for which employee is responsible.

Vision Redbridge Culture & Leisure staff. London Borough of Redbridge staff.

Sole responsibility for driving vehicle (pick up truck). Responsible for carrying a wide range of small to medium power tools and machinery in back of vehicles. Responsible for the use of a range of small to medium hand tools and machinery.

Key areas for decision making:

None

Other considerations:

To work to an agreed roster, this will include evenings, weekends and Bank Holidays

E.g. working patterns

Personnal Development,.

To participate in any training and development activities identified relevant to your role Follow any written instructions regards special arrangements/requests and report any amendments/omissions to your Line Manager To participate in overtime for rescheduled duties due to Bank holidays, severe weather or any other unforeseen disruption. To work on Bank Holidays to suit the needs of the parks service or any other service to which you are deployed. To participate and contribute to in the delivery of excellent services to the Redbridge residents, local stakeholders and user groups. To ensure that reasonable care is taken at all times for the health and safety and welfare of yourself, employees and members of the public during all operations and that all policies and procedures relating to health and safety are complied with. To participate in training, generally including training for the use of new technology/equipment for the purpose of the post-holder’s duties and responsibilities. To contribute and to attend meetings as requested by your line manager and to participate in performance management reviews. To carry out such other duties and responsibilities compatible with the post-holder’s qualifications and experience as may be assigned by the Company.

Customer relations

As a first point of contact, to politely assist park users in respect of any enquiries or complaints and to demonstrate an upbeat approach to company polcies. To maintain notice boards and other signage as appropriate.

General accountabilities and responsibilities 3

Green Statement

This will involve: Seeking opportunities for contributing to sustainable development of the borough, in accordance with the Company/Council’s commitment to making Redbridge a cleaner, greener place to live. In particular, demonstrating good environmental practice (such as energy efficiency, use of sustainable materials, sustainable transport, recycling and waste reduction) in your job and in the practices within the events programme.

Data Protection/Confidentiality

This will involve: Complying with the Data Protection Act 1998 – treating all information acquired through your employment, both formally and informally, in strict confidence and in accordance with Caldicott principles. Complying with the Code of Conduct, other practice guidelines and the rules and protocols defining employees’ access to and use of the Company/Council’s databases and systems. Any breaches could result in disciplinary measures. Maintaining client records and archive systems in accordance with departmental procedure, policy and statutory requirements.

Conduct and Whistleblowing

This will involve: Complying with the requirements of the Code of Conduct and maintaining high standards of personal conduct, honesty and integrity. You have a duty to raise any impropriety or breach of procedure to the appropriate level of management. Employees making such disclosures (whistleblowing) are protected and may make them without fear of recrimination.

Safer Working

This will involve: Commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults. Where you work in such a post the Company may require a DBS Disclosure check and references will be taken up prior to interview.

Equalities

This will involve: Complying with the Company/Council’s strong commitment to achieving equality of opportunity and outcomes in its services to the community and in the employment of people. You are expected to understand, comply with and promote all relevant policies in your work, to undertaken any appropriate training and to challenge any prejudice and discrimination.

Customer Care

This will involve: Complying with corporate and service area customer service standards and promoting the development of high quality, individualised and customer-led services, ensuring Vision’s values and embraced and adopted

4

Health and Safety

This will involve: Being responsible for your own Health & Safety, as well as that of colleagues, service users and the public. Employees should co-operate with management, follow established systems of work, use protective equipment where necessary and report defectives and hazards to management. Support the organisation of events in line with guidance from the HSE developing creative content, sourcing competitive infrastructure, assessing staffing requirements, ensuring adequate insurance coverage, and marketing.

To contribute as an effective and collaborative member of the team

This will involve: Taking responsibility for continuing self-development and participating in training and development activities. Participating in the ongoing development, implementation and monitoring of the service plans. Supporting and contributing to value for money, service efficiencies and improvements.

Flexibility

This will involve: The above-mentioned duties are neither exclusive nor exhaustive. From time to time you may be required to undertake responsibilities outside the normal remit of your Job Description as required by the line manager, and are broadly within your the grading level and competence.

5

Person SpecIfIcatIon Post Number:

Job Title:

Mobile Park Ranger

Method of candidate assessment: A = Application form I = Interview T = Test.

Minimum education/ qualifications:

Minimum experience/ knowledge/ skills:

A I T

Numeracy and literacy qualification e.g. GCSE English and Maths or equivalent.



Full driving licence category “B” essential “C1” desirable

√ √

Good knowledge of Health and Safety Relevent practical experience of working with the public in a front line service



Minimum competencies: Customer focus

Must have flexible approach to work. The post holder will be required to work in various parks around the borough, therefore the post holder must be able to drive.



Communicating and influencing

Strong interpersonal skills with the ability to persuade, negotiate and influence others

√ √

Building relationships, working together and in partnership

Respecting & implementing diversity

Ability to effectively communicate to a range of levels in a variety of forms Ability to work effectively in a political environment and establish positive relationships with key stakeholders at all levels internally and externally



√ √ √

Deal with people at all levels confidently, sensitively and diplomatically



Committed to the achievement of equal opportunities in both employment and service delivery



Understanding and commitment to promoting and implementing



Vision RCL Equal Opportunities policies.

Special conditions:

Signature of Employee:

Must be physically capable to perform the duties relevant to the position. Self motivated, keen to learn, and willing to work outdoors in all weather.

Name:

Date:

6

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