HR Benchmarking List of Metrics
MeasureHR – List of Metrics
Contents Turnover/Attrition/Retention (List of Metrics) .................................................................. 3 Turnover/Attrition/Retention – All Employees .............................................................. 3 Turnover/Attrition/Retention – HR ................................................................................. 3 Promotion and Training (List of Metrics) ............................................................................ 4 Promotion and Transfer ...................................................................................................... 4 Training and Development ................................................................................................. 4 Recruitment (List of Metrics) ................................................................................................. 4 Recruitment – General ........................................................................................................ 4 Recruitment – Full-Time Employees ................................................................................ 4 Recruitment – Part-Time Employees ............................................................................... 5 Recruitment – Contract Workers ...................................................................................... 5 Labor Costs (List of Metrics) .................................................................................................. 5 Labor Costs – Organization ................................................................................................ 5 Labor Costs – Salaries ......................................................................................................... 5 Labor Costs – Wages ........................................................................................................... 5 Labor Costs – Bonuses ........................................................................................................ 5 Labor Costs – Benefits......................................................................................................... 6 Labor Costs – Absenteeism ................................................................................................ 6 Labor Costs – Short-Term Disability ................................................................................ 6
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Turnover/Attrition/Retention (List of Metrics) Back to top Turnover/Attrition/Retention – All Employees Percent change in full-time employees Percent change in part-time employees Percent change in contract workers Percent change in executives Percent change in managers Voluntary turnover rate for full-time employees Voluntary turnover rate for full-time employees within probation period Involuntary turnover rate for full-time employees Involuntary turnover rate for full-time employees within probation period Voluntary turnover rate for part-time employees Voluntary turnover rate for part-time employees within probation period Involuntary turnover rate for part-time employees Involuntary turnover rate for part-time employees within probation period Voluntary turnover as a percent of all turnover Involuntary turnover as a percent of all turnover Voluntary turnover within probation period as a percent of all voluntary turnover Involuntary turnover within probation period as a percent of all involuntary turnover Number of exit interviews as a percent or all resignations/terminations Turnover/Attrition/Retention – HR Percent change in full-time HR employees Percent change in part-time HR employees Percent change in contract HR workers Voluntary turnover rate for full-time HR employees Voluntary turnover rate for full-time HR employees within probation period Involuntary turnover rate for full-time HR employees Involuntary turnover rate for full-time HR employees within probation period Voluntary HR turnover as a percent of all HR turnover Involuntary HR turnover as a percent of all HR turnover Voluntary HR turnover within probation period as a percent of all voluntary HR turnover
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Involuntary HR turnover within probation period as a percent of all involuntary HR turnover
Promotion and Training (List of Metrics) Back to top
Promotion and Transfer Number of employees redeployed or transferred last fiscal year as a percent of full-time employees Number of employees receiving promotions last fiscal year as a percent of fulltime employees Training and Development Percent change in training and development budget Training budget per full-time employee - last fiscal year Training and development budget as a percent of revenue - last fiscal year Training and development budget as a percent of HR operating budget - last fiscal year Percent change in number of training days per employee
Recruitment (List of Metrics) Back to top Recruitment – General Percent change in recruiting budget Recruiting budget per new hire - last fiscal year Recruiting budget per position vacancy - last fiscal year Recruiting budget per applications - last fiscal year Recruiting budget per employment offers made - last fiscal year Recruiting budget per employment offers accepted - last fiscal year Number of applicants per position vacancy - last fiscal year Total recruiting budget as a percent of revenue - last fiscal year Total recruiting budget as a percent of HR operating budget - last fiscal year Percent change in time to fill vacant positions Recruitment – Full-Time Employees Full-time hires last fiscal year as a percent of full-time employees Full-time positions created last fiscal year as a percent of full-time employees Full-time positions eliminated last fiscal year as a percent of full-time employees
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Recruitment – Part-Time Employees Part-time hires last fiscal year as a percent of part-time employees Part-time positions created last fiscal year as a percent of part-time employees Part-time positions eliminated last fiscal year as a percent of part-time employees Recruitment – Contract Workers Contract positions created in the last fiscal year as a percent of contract workers Contract positions eliminated in the last fiscal year as a percent of contract workers Contract hires in the last fiscal year as a percent of contract workers
Labor Costs (List of Metrics) Back to top Labor Costs – Organization Labor spend per full-time employee - last fiscal year Labor spend per part-time employee - last fiscal year Labor spend per contract worker - last fiscal year Labor spend as a percent of revenue - last fiscal year Labor spend as a percent of HR operating budget - last fiscal year Workers compensation payout as a percent of total organizational labor spend HR function outsourcing spend as a percent of total HR operating budget - last fiscal year Labor Costs – Salaries Total salaries paid as a percent of revenue - last fiscal year Total salaries paid as a percent of HR operating budget - last fiscal year Percent difference in average salary increase last fiscal year between promoted and not promoted employees Labor Costs – Wages Total hourly wages paid as a percent of revenue - last fiscal year Total hourly wages paid as a percent of HR operating budget - last fiscal year Percent difference in average hourly wage increase last fiscal year between promoted and not promoted employees Labor Costs – Bonuses Average annual bonus for eligible executives as a percent of revenue - last fiscal year
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Average annual bonus for eligible non-executives as a percent of revenue - last fiscal year Total bonus spend for last fiscal year Total bonus spend for eligible executives as a percent of HR operating budget last fiscal year Total bonus spend for eligible non-executives as a percent of HR operating budget - last fiscal year Labor Costs – Benefits Average benefits spend per full-time employee Total benefits spend as a percent of labor costs - last fiscal year Total benefits spend as a percent of salaries - last fiscal year Total benefits spend costs as a percent of revenue - last fiscal year Total benefits spend as a percent of HR operating budget - last fiscal year Percent of benefit cost contributed by employer for retirement benefits Percent of benefit cost contributed by employer for dental coverage Percent of benefit cost contributed by employer for health coverage Percent of benefit cost contributed by employer for insurance Percent of benefit cost contributed by employer for education Percent of benefit cost contributed by employer for wellness Percent of benefit cost contributed by employer for work/life balance Labor Costs – Absenteeism Average number of unscheduled days off per full-time employee Percent change in number of unscheduled days off Labor Costs – Short-Term Disability Average number of days taken for short-term disability per full-time employee
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Contents Turnover/Attrition/Retention (List of Metrics) .................................................................. 3 Turnover/Attrition/Retention – All Employees .............................................................. 3 Turnover/Attrition/Retention – HR ................................................................................. 3 Promotion and Training (List of Metrics) ............................................................................ 4 Promotion and Transfer ...................................................................................................... 4 Training and Development ................................................................................................. 4 Recruitment (List of Metrics) ................................................................................................. 4 Recruitment – General ........................................................................................................ 4 Recruitment – Full-Time Employees ................................................................................ 4 Recruitment – Part-Time Employees ............................................................................... 5 Recruitment – Contract Workers ...................................................................................... 5 Labor Costs (List of Metrics) .................................................................................................. 5 Labor Costs – Organization ................................................................................................ 5 Labor Costs – Salaries ......................................................................................................... 5 Labor Costs – Wages ........................................................................................................... 5 Labor Costs – Bonuses ........................................................................................................ 5 Labor Costs – Benefits......................................................................................................... 6 Labor Costs – Absenteeism ................................................................................................ 6 Labor Costs – Short-Term Disability ................................................................................ 6
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Turnover/Attrition/Retention (List of Metrics) Back to top Turnover/Attrition/Retention – All Employees Percent change in full-time employees Percent change in part-time employees Percent change in contract workers Percent change in executives Percent change in managers Voluntary turnover rate for full-time employees Voluntary turnover rate for full-time employees within probation period Involuntary turnover rate for full-time employees Involuntary turnover rate for full-time employees within probation period Voluntary turnover rate for part-time employees Voluntary turnover rate for part-time employees within probation period Involuntary turnover rate for part-time employees Involuntary turnover rate for part-time employees within probation period Voluntary turnover as a percent of all turnover Involuntary turnover as a percent of all turnover Voluntary turnover within probation period as a percent of all voluntary turnover Involuntary turnover within probation period as a percent of all involuntary turnover Number of exit interviews as a percent or all resignations/terminations Turnover/Attrition/Retention – HR Percent change in full-time HR employees Percent change in part-time HR employees Percent change in contract HR workers Voluntary turnover rate for full-time HR employees Voluntary turnover rate for full-time HR employees within probation period Involuntary turnover rate for full-time HR employees Involuntary turnover rate for full-time HR employees within probation period Voluntary HR turnover as a percent of all HR turnover Involuntary HR turnover as a percent of all HR turnover Voluntary HR turnover within probation period as a percent of all voluntary HR turnover
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Involuntary HR turnover within probation period as a percent of all involuntary HR turnover
Promotion and Training (List of Metrics) Back to top
Promotion and Transfer Number of employees redeployed or transferred last fiscal year as a percent of full-time employees Number of employees receiving promotions last fiscal year as a percent of fulltime employees Training and Development Percent change in training and development budget Training budget per full-time employee - last fiscal year Training and development budget as a percent of revenue - last fiscal year Training and development budget as a percent of HR operating budget - last fiscal year Percent change in number of training days per employee
Recruitment (List of Metrics) Back to top Recruitment – General Percent change in recruiting budget Recruiting budget per new hire - last fiscal year Recruiting budget per position vacancy - last fiscal year Recruiting budget per applications - last fiscal year Recruiting budget per employment offers made - last fiscal year Recruiting budget per employment offers accepted - last fiscal year Number of applicants per position vacancy - last fiscal year Total recruiting budget as a percent of revenue - last fiscal year Total recruiting budget as a percent of HR operating budget - last fiscal year Percent change in time to fill vacant positions Recruitment – Full-Time Employees Full-time hires last fiscal year as a percent of full-time employees Full-time positions created last fiscal year as a percent of full-time employees Full-time positions eliminated last fiscal year as a percent of full-time employees
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Recruitment – Part-Time Employees Part-time hires last fiscal year as a percent of part-time employees Part-time positions created last fiscal year as a percent of part-time employees Part-time positions eliminated last fiscal year as a percent of part-time employees Recruitment – Contract Workers Contract positions created in the last fiscal year as a percent of contract workers Contract positions eliminated in the last fiscal year as a percent of contract workers Contract hires in the last fiscal year as a percent of contract workers
Labor Costs (List of Metrics) Back to top Labor Costs – Organization Labor spend per full-time employee - last fiscal year Labor spend per part-time employee - last fiscal year Labor spend per contract worker - last fiscal year Labor spend as a percent of revenue - last fiscal year Labor spend as a percent of HR operating budget - last fiscal year Workers compensation payout as a percent of total organizational labor spend HR function outsourcing spend as a percent of total HR operating budget - last fiscal year Labor Costs – Salaries Total salaries paid as a percent of revenue - last fiscal year Total salaries paid as a percent of HR operating budget - last fiscal year Percent difference in average salary increase last fiscal year between promoted and not promoted employees Labor Costs – Wages Total hourly wages paid as a percent of revenue - last fiscal year Total hourly wages paid as a percent of HR operating budget - last fiscal year Percent difference in average hourly wage increase last fiscal year between promoted and not promoted employees Labor Costs – Bonuses Average annual bonus for eligible executives as a percent of revenue - last fiscal year
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Average annual bonus for eligible non-executives as a percent of revenue - last fiscal year Total bonus spend for last fiscal year Total bonus spend for eligible executives as a percent of HR operating budget last fiscal year Total bonus spend for eligible non-executives as a percent of HR operating budget - last fiscal year Labor Costs – Benefits Average benefits spend per full-time employee Total benefits spend as a percent of labor costs - last fiscal year Total benefits spend as a percent of salaries - last fiscal year Total benefits spend costs as a percent of revenue - last fiscal year Total benefits spend as a percent of HR operating budget - last fiscal year Percent of benefit cost contributed by employer for retirement benefits Percent of benefit cost contributed by employer for dental coverage Percent of benefit cost contributed by employer for health coverage Percent of benefit cost contributed by employer for insurance Percent of benefit cost contributed by employer for education Percent of benefit cost contributed by employer for wellness Percent of benefit cost contributed by employer for work/life balance Labor Costs – Absenteeism Average number of unscheduled days off per full-time employee Percent change in number of unscheduled days off Labor Costs – Short-Term Disability Average number of days taken for short-term disability per full-time employee
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