Infusionsoft Certified Partners
Infusionsoft Certified Partners
Welcome
Agenda
ICC Success Road Map
Contract: Addendum B
Rules of Engagement
Housekeeping
Marketers, Consultants, Coaches, Strategists
Agenda
InfusionCon Partner Conference Services Marketplace
Developers, Web Designers, SEO/PPC http://marketplace.infusionsoft.com
Next Meeting May 16, 2012 Online conference room style
VA/Admin Services, Copywriters, Social Media
Infusionsoft Experts
Usage Resell Infusionsoft
Events
Marketplace
Benefits
PartnerCon
Training
Referrals
Sponsorship
Community
It Shall Be Done
http://infusionsoft.com/thebigdrive
Qualify
NPS
Retention
• Target User • Time vs $
• 60 days • Customer Survey
• 2 or 20%
NPS Net Promoter Score
Net Promoter Score
NPS
Promoters
Detractors
Try This… • 100 responses • 15 (0-6) • 30 (7-8) • 55 (9-10)
15/100 = 15% Detractors
30/100 = 30% Neutral 55/100= 55% Promoters
55/100 = 55% Promoters
MINUS 15/100 = 15% Detractors
55%
40 15%
Let’s Do Another One… • 200 responses • 46 (0-6) • 50 (7-8) • 104 (9-10)
46/200 = 23% Detractors
50/200 = 25% Neutral 104/200= 52% Promoters
104/200 = 52% Promoters
MINUS 46/200 = 23% Detractors
52%
29 23%
$999.00
Reseller Benefits Your Credit Card
Customer Credit Card
Infusionsoft refers to ICC
Infusionsoft bills ICC for monthly subscription
Infusionsoft bills cust for monthly subscription
Infusionsoft processes transaction
Commission paid monthly
Commission paid monthly
% of the service package
NPS & Retention Requirements
NPS & Retention Requirements
NPS & Retention Requirements
New Release
Ongoing
PartnerCon
Pre-Course
ICCU
Annual Renewal Retention
Core Values
$1500/$500
Pass exam online
NPS
Continuing Education
Vision
To help small businesses succeed.
• • • • • • • • •
Core Values
We empower entrepreneurs. We listen, we care, we serve. We do what we say we’ll do. We practice open, real communication. We face challenges with optimism. We check our egos at the door. We innovate and constantly improve. We do the right thing. We believe in people and their dreams.
Mission To create and dominate the market of all-in-one sales and marketing software for small businesses, with 100,000 customers worldwide.
http://www.infusionsoft.com/partners/referrals
Questions?
Welcome
Agenda
ICC Success Road Map
Contract: Addendum B
Rules of Engagement
Housekeeping
Marketers, Consultants, Coaches, Strategists
Agenda
InfusionCon Partner Conference Services Marketplace
Developers, Web Designers, SEO/PPC http://marketplace.infusionsoft.com
Next Meeting May 16, 2012 Online conference room style
VA/Admin Services, Copywriters, Social Media
Infusionsoft Experts
Usage Resell Infusionsoft
Events
Marketplace
Benefits
PartnerCon
Training
Referrals
Sponsorship
Community
It Shall Be Done
http://infusionsoft.com/thebigdrive
Qualify
NPS
Retention
• Target User • Time vs $
• 60 days • Customer Survey
• 2 or 20%
NPS Net Promoter Score
Net Promoter Score
NPS
Promoters
Detractors
Try This… • 100 responses • 15 (0-6) • 30 (7-8) • 55 (9-10)
15/100 = 15% Detractors
30/100 = 30% Neutral 55/100= 55% Promoters
55/100 = 55% Promoters
MINUS 15/100 = 15% Detractors
55%
40 15%
Let’s Do Another One… • 200 responses • 46 (0-6) • 50 (7-8) • 104 (9-10)
46/200 = 23% Detractors
50/200 = 25% Neutral 104/200= 52% Promoters
104/200 = 52% Promoters
MINUS 46/200 = 23% Detractors
52%
29 23%
$999.00
Reseller Benefits Your Credit Card
Customer Credit Card
Infusionsoft refers to ICC
Infusionsoft bills ICC for monthly subscription
Infusionsoft bills cust for monthly subscription
Infusionsoft processes transaction
Commission paid monthly
Commission paid monthly
% of the service package
NPS & Retention Requirements
NPS & Retention Requirements
NPS & Retention Requirements
New Release
Ongoing
PartnerCon
Pre-Course
ICCU
Annual Renewal Retention
Core Values
$1500/$500
Pass exam online
NPS
Continuing Education
Vision
To help small businesses succeed.
• • • • • • • • •
Core Values
We empower entrepreneurs. We listen, we care, we serve. We do what we say we’ll do. We practice open, real communication. We face challenges with optimism. We check our egos at the door. We innovate and constantly improve. We do the right thing. We believe in people and their dreams.
Mission To create and dominate the market of all-in-one sales and marketing software for small businesses, with 100,000 customers worldwide.
http://www.infusionsoft.com/partners/referrals
Questions?
