iSocietyManager Mobile App Resident User Manual for Visitor Management System
Visitor Management for Resident
Visitor Management User Manual
Contents Introduction: ................................................................................................................................................. 2 Start Using Visitor Management System (VMS) ........................................................................................... 3 Create Pass:................................................................................................................................................... 4 Search Pass.................................................................................................................................................... 5 Search Pass By Name/ Mobile: ................................................................................................................. 6 Track Your Visitors ........................................................................................................................................ 7 Accept/ Reject Visitor ................................................................................................................................... 8 Extend Visit Allowed Time ............................................................................................................................ 9 Mark Attended & Exit ................................................................................................................................. 10 Add Family Member: .............................................................................................................................. 12
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Visitor Management User Manual
Introduction: Visitor management system is being introduced to keep track of all visitors visiting the Society campus. It will enhance the security of within the campus and smoot movement of visitors Particulars of all Visitor’s together with photograph will be captured by Security deployed at the Gates. Resident will receive at message on their mobile phones communicating information about each visitor. Owner or authorized family member can accept or reject the visit through mobile App. It will also alert security at the gates in cases visitor exceeds allowed time. The system has provision for including maid and staff also. Using the Visitor Management Application a resident can perform the following functions:
Create a Pass for his/her Visitor(s) who is expected to visit them... Create Recurring Pass for the regular Visitors like – Tutors etc. Track all the Visits to the unit. Accept/ Reject a Visit Search Pass by name/Mobile number and Cancel/Edit as per requirement Extend Visit time on Need basis Add Family member so that he/she can also create visit/pass
Please refer to Resident Login User Guide for instruct8ions on o Installation of Mobile App and Login Credentials. The guide can be found on iSocietyManager Portal Page under help section (http://isocietymanager.com).
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Visitor Management User Manual
Start Using Visitor Management System (VMS) After logging in to the iSocietyManager Mobile App, go to Home Screen. Click on the Visitor Icon as shown below.
Once you click the Visitor Icon, Visitor Page will be displayed with the list of Visits, Visit and Create Pass Options.
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Visitor Management User Manual
Create Pass: Click on Create Pass Tab and fill all mandatory details of expected visitor. Thereafter, click
on generate button Enter the mobile number of the person for whom you want to create a Pass. In case of a frequent visitor, you can select visit days to create a Recurring Visit Pass after selecting “Is Recurring Visit”. On Creation of Pass SMS will be sent to the visitor informing them that the Pass is created for the particular visit.
Copy of the pass is sent to Security Gates simultaneously. https://web.isocietymanager.com/
Visitor Management User Manual
Search Pass
Please Click the Pass tab to view the list of all Active Passes generated by you; this will be displayed as shown in following image You can Edit or Cancel the existing Pass.
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Visitor Management User Manual
Search Pass By Name/ Mobile: You can search Pass by Typing Name/Mobile number in the Search Box as shown below.
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Visitor Management User Manual
Track Your Visitors
You can track your visitors on the Mobile App. Click on Visitor Screen and then click on Visit Tab.; Details of all Visits against your unit are displayed. The details will have start and end time for completed visits together with their accepted/rejected status.
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Visitor Management User Manual
Accept/ Reject Visitor
Once a Visitor arrives at the Security Gate, a Visitor pass will be created for the person by Security. Notification message is sent to the Resident on the App as well as through SMS. The latest Visit created will be shown at the top in Mobile App- Visitor Screen. You can Accept/Reject the Visitor by clicking on the required button. Once this is done, a confirmation is sent to security gates in real time. Visitor will be permitted to proceed inside the gates upon receipt of acceptance by Security.
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Visitor Management User Manual
Extend Visit Allowed Time
Resident can extend the Visit allowed time on the need basis from her help. The same will be automatically refected at the Security App.
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Visitor Management User Manual
Mark Attended & Exit When the Visitor left the premises through Mobile App, Resident can mark Attended & Exit in Visit Section. The timestamp will be recorded for the same.
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Visitor Management User Manual Family Member
Resident can add their Family Members into the system. This will allow family members to create visitor Pass and track visitor on their own. To add family Member go to your Mobile App Home Screen and Click on ‘Members’ Icon as shown below
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Visitor Management User Manual
Add Family Member: You can add your family member, click on the ‘Add New Member’ Tab.
Enter name, mobile number and email id of the family member. Newly Added Member will receive a SMS with password. Now New Member can login using her mobile number and password received and she will be able to Access Visitor functionality in a similar manner as Primary member.