MARC Riders Advisory Council Meeting March 21, 2019

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Mar 21, 2019 - MARC train may depart Union Station between 25 minutes ahead of an ... Therefore, Penn Line train may depart Union Station ..... Silver Spring.

MARC Riders Advisory Council Meeting March 21, 2019 Hall of States Room 233 Summary minutes I. Call meeting to order (Steve Chan, Chairman): Called to order at 4:32 PM II. Introductions (Steve Chan, Chairman): III. Washington Union Station Claytor Concourse Modernization Program Dan Sporik, PE: Program Manager - Major Stations, Amtrak A. When the current stations concourse was configured, each day there were 5 Brunswick Line trains, 4 Camden Line trains and only 2 Penn Line trains of 2 cars each. Passenger demand has grown significantly since then. B. Union Station is operating at (or above) capacity. 1. 37 million people per year. Almost 50% more than DCA, BWI, or IAD airports. 2. The station has complex traffic flow providing multi-modal access. C. The work is based on the 2012 Master Plan Vision which outlined 1. Near term improvements. a) Focus for today’s presentation. 2. Long term improvements. a) Public outreach in the future. D. Project goal is modernization and to alleviate passenger and train congestion. 1. Move the gate wall north to increase waiting capacity and provide more room for movement. 2. Move the restrooms to the east and west end with collocated men’s, women’s, and family facilities. 3. Moved the HVAC equipment from mechanical rooms (that occupy floor space) to the roof. (Already done.) 4. Move the Amtrak Police facility to a new space to the north west, which will permit opening the hallway that connects WMATA to the MARC tracks and increase track access. E. Seating 1. Some new seats have been installed. Some have USB charging. 2. Construction will install extra electrical conduit to permit flexibility of seating that provides charging power. F. Open space permits more sight lines should make navigation easier.

G. Work to be done outside the passenger waiting area. 1. Electrification of tracks 8 & 9, to permit use by Penn Line electrics, to be completed within next 8 months. Work being mostly done nights and weekend so as to not disrupt commuter traffic. 2. Platform for track 16 to be raised to 48”, work starting late this year, to permit high level boarding, which will decrease boarding/detraining time. 3. Reintroduce track 22 for revenue service. Currently there is no access to the track. This track has access to the tunnel to Virginia, it will be a 15” platform to permit VRE low platform access. 4. The above changes will reduce train congestion and significantly increase train traffic fluidity. 5. Move electrical substation 25A north across a parking lot. H. Questions: 1. Will the capacity of the WMATA escalators (north entrance) be expanded? It belongs to WMATA, so up to them. WMATA has a first street entrance improvement which is being done in coordination with the work described here. But specific plans for the escalators need to be discussed with WMATA. 2. Current boarding arrangement on MARC at rush hour is very congested. What will improve after this work? a) Increase gate letters from K or L to disperse passengers and reduce clumping. b) From WMATA, the first access will be to track 7, so less wandering through the station. c) Number of doors available for MARC boarding may vary during the day. 3. Can something be done about the garage supports that are sometimes so close to the track that some car entrances are unusable? a) Near term nothing can be done to move the columns or track. There is a long term track realignment plan which will consider garage support locations. b) The very long term plan is to move the garage under the tracks. However, there are also plans to build over all of the tracks. 4. Will the train schedules change as a result of the concourse work? Track capacity is generally not expected to be impacted so there is no expectation of schedule impacts. However, station traffic flow will be significantly impacted. IV. Review of February Minutes (Christopher Field, Secretary): A. No changes reported. V. Review of February performance data (DJ) Katherine Read is off.: A. Report attached.

B. Questions: 1. Positive Train Control (PTC) is a new entry for reasons for delay. What is that? a) Introduced 1 January when Brunswick and Camden lines went under full PTC. (The Penn line is not yet under full PTC.) b) PTC relies on GPS position sensing and cellular data connections (provided by Verizon and AT&T) for trains to report their position. c) There are three causes for PTC delay: Trouble initializing the system (can happen when signals are weak so may require multiple attempts); Trains stop communicating position information because of an onboard issue; Train loses cell network connection during operation. VI. Update on March 4 Penn Line schedule change and 2019 Penn Line Amtrak trackwork David Johnson (DJ), Rail Operations Manager: A. Since the schedule change, the morning has been great, about 98% OTP. Unfortunately, the evening has not been doing so well. B. With one track out of service, northbound trains can’t pass until Bowie. Therefore, no MARC train may depart Union Station between 25 minutes ahead of an Acela, which depart 10 minutes before the hour, until 5 minutes after the Regional, which usually depart 5 minutes after the Acela. Therefore, Penn Line train may depart Union Station only during the first 25 minutes of each hour, a15 minutes shorter window than before. C. The current schedule is set up for ideal service with no excess capacity. Therefore, any disruption escalates. D. Unscheduled track work between Bayview and Gun Powder River constrained operations north of Baltimore by reducing the permitted speed 50%. That work is now finished, which should improve Perryville on time performance. E. The work being done on north bound track 1 is significant. 1. After the work is complete the track speed rating will be raised from 110 to 135 MPH. 2. The work requires installing new rail, adjusting and smoothing curves and work on the overhead catenary. 3. This summer (June and July), the 22 miles of track 1 will be out of service from Bowie to West Baltimore. 4. MARC will be increasing train lengths on the Camden Line to provide alternative travel options in the hope that some riders will divert there. F. Train 634 to Martin Airport has been particularly late and very crowded. It arrives 17 minutes later than scheduled. 1. MARC is extending train length to the maximum 8 cars possible to reduce crowding. 2. MARC now using two charger locomotives capable of 125 mph with higher acceleration. In the hope it will keep the schedule better. 3.

536 now has electric locomotive for higher speed and acceleration.

G. Questions/comments: 1. 536 now getting to West Baltimore 10 minutes late. There has been no communication from train crews as to why. a) Train before (634) has higher loads than previously, so it dwells longer at each station than expected. b) Because it stops at West Baltimore, it is traveling on Track A between Halethorpe and West Baltimore (80 MPH speed limit.) There are discussions to move it to Track 1 (125 MPH speed limit), but safety of passengers crossing track A is a concern that must be addressed. c) It now has an electric locomotive for higher acceleration. d) MARC expressed some frustration that Odenton bound passengers aren’t waiting to use train 536, an Odenton express. 2. Comment that 600 series trains (those originating or terminating at Martins Airport) must be diesel because there is no electric at Martins Airport. 3. There was a comment from MARC that if train 634 is 2 minutes late then train 536 becomes 8 minutes late because of track speed restrictions. VII. Old Business: A. Charm Pass and Commuter Direct/Smart Benefits live 1 March. MARC Highest Charm Pass compared to Baltimore bus, light rail, metro. Second highest if those services are lumped together. B. Got approval (3 weeks) for the new MARC Tracker transponder in the Charger locomotives to go live. Roll out plan in April with May fully functional. MARC Tracker will become more accurate because the information available internally will be better. C. Re-requested that the specific date of passenger counts be in the reports. D. Camden Station waiting room. Building open late August 2019. 1. Reports that people are walking on the Light Rail Tracks. Please don’t walk on the track. E. Halethorpe elevator still has issues. Steve Chan will send an email to MARC describing the problem. F. Odenton station locks access control has been recycled. Expect the station to be open when it should be open. G. The council has not yet written a letter to MARC to address a rider’s concern about the prohibition of electric bikes on the train.

VIII.

New Business:

A. Sometimes platforms are overloaded when departing and arriving trains share a platform. Do the dispatchers know what tracks at Union Station are currently boarding when they assign arriving trains? Train directors are aware of which tracks are loading. They try to group like trains so Acela tend to be on the East, regional in the center. MARC on the west. B. Northbound track at Odenton has very little shelter from the rain. Any chance to get more shelter installed? Maybe. IX. Meeting adjourned at 6:02 PM Upcoming meetings (Third Thursday of each month 4:30 to 6:00) April 18 , 2019 Teleconference May 16, 2019 In person June 20, 2019 Teleconference Reminder: E-mail rail car or station defects to Katherine Read – [email protected] Attendance: An “X” means present in the room. A “P” means present by phone. MRAC Atif Adam Brian Love Carrie Blough Charles Enders Cheryl Bates Harris Christopher Field Corrine Lopez Dan Sutherland Weiser J.C. Hendrickson Joe Conny J.P. Carnes-Stine Judah Prero June Brandt Katherine Hodges Katina Dashiell Kelly Kopeikin LaToya R. Griffin Steve Chan

X X X

X X P P X X

A “L” means late.

Amtrak Andreas Wilson Howard Carter Mike Tierney Justin Waldron Shaquana Stephens TC Williamson Jr. Bombardier Amika Anderson Bill Egan Christopher Bostic Debbie Foster-Tomaschefsky Jeff Gaffney Josh McCormack Lee Woodward Matthew Sturgeon Sean McCarty Debbie Foster (for Amika) Guests John Morris Adam Eidean

X X

X

CSX Marco Tura Matt Gross Nancy Roberts MTA Andrea Farmer David Johnson Dean Del Peschio Josh Wolf Katherine Read Kyle Nembhard Matt Mitchell Paul Krysowaty Thomasina Swilling Tom Mackay Emily Worth

X X

P

X X X X X

P X

MARC Train Service On-Time Performance February 2019

Brunswick Line

Camden Line Penn Line

Month

Year to Date

Same Month 2018

Brunswick

95.54%

97.47%

98.32%

Frederick

96.30%

97.83%

95.69%

West Virginia

96.30%

96.97%

97.44%

Total Brunswick

96.04%

97.42%

97.16%

Camden

93.40%

92.70%

98.03%

BTS OTP

94.60%

94.87%

97.63%

Baltimore

93.46%

92.17%

92.93%

Perryville

88.46%

85.17%

85.32%

Amtrak OTP

91.83%

89.90%

90.49%

92.87%

91.77%

93.21%

MARC SYSTEM TOTAL OTP

MARC On Time Performance Summary February 2019 Penn Line Weekday 91.11% Month 89.36% Year to Date 93.81% AM Southbound (Trains 401‐423) 90.52% PM Northbound (Trains 426‐448) 91.07% AM Northbound (Trains 400‐412) 88.81% PM Southbound (Trains 537‐449) Trains below 89% (late more than twice, red‐bold lower than 79%): 400 (83% month, 84% YTD) 502 (83% month, 90% YTD) 410 (85% month, 81% YTD) 532 (75% month, 81% YTD) 423 (83% month, 82% YTD) 579 (66% month, 68% YTD) 426 (80% month, 83% YTD) 520 (85% month, 88% YTD) 439 (83% month, 90% YTD) 537 (80% month, 76% YTD) 453 (77% month, 90% YTD) 548 (77% month, 81% YTD) 452 (77% month, 90% YTD) 610 (75% month, 59% YTD) 100% for  month:

408, 412, 415, 416, 418, 422, 427, 428, 431, 433, 445, 554

Penn Line Weekend 98.33% Month

95.00% Year to Date

Bombardier Transportation Services OTP (Brunswick and Camden Lines): 94.60% Month 94.87% Year to Date Brunswick Line 96.04% Month 95.68% AM Eastbound

97.42% Year to Date 96.39% PM Westbound

Trains below 89% (late more than twice, red‐bold lower than 79%): 100% for month:

879, 880, 881, 883, 892, 893, 895

Camden Line 93.40% Month 95.61% AM Westbound

92.70% Year to Date 93.18% PM Eastbound

Trains below 89% (late more than twice, red‐bold lower than 79%): 100% for month:

None

843, 849, 850, 855

None

MARC On Time Performance – Discussion  February 2019    February saw improvements in on time performance on all three lines.    Penn Line weekday service was up, especially the respective rush hours (94% AM, 91% PM).  It should  also be noted that only one peak direction train was below 80% (532) and that the number of trains with  less than 90%, which means late more than twice, was significantly down (January – 24 trains, February  – 14 trains).  The continued delays to Train 610 have been addressed in the March 4 schedule change  and this train will experience improvement.  Other adjustments have been made as well to address the  issue of northbound trains taking delays between West Baltimore and Penn Station due to holding for  Amtrak trains.  The Camden Line has seen significant improvement.  We will continue to work with CSX to ensure that  this good performance continues.  If we take out the most significant delays (freight train interference  due to freight train mechanical problem on February 19, bridge strike at Laurel on February 20 and the  February 25 trespasser strike), OTP for the month would be 95.43%.  It should also be noted that no  trains were late more than twice and three peak period trains were 100%  Brunswick Line and Penn Line weekend experienced no significant issues.   

MARC Train Service Breakdown by Delays and Minutes: February 2019 Brunswick Line Minutes

Delays

ACCIDENT

0

0

% By Minutes 0.0%

COMMUNICATION/SIGNALS

0

0

0.0%

Camden Line % By Delays 0.0%

Minutes

Delays

117

0.0%

21

Penn Line % By Delays 2.7%

Minutes

Delays

1

% By Minutes 19.1%

1

% By Minutes 9.2%

% By Delays 0.8%

233

3

3.4%

8.1%

78

5

3.1%

3.9%

CREW

0

0

0.0%

0.0%

8

1

1.3%

2.7%

33

4

1.3%

3.1%

DISPATCHER/INTERFERENCE

131

6

31.5%

46.2%

352

26

57.3%

70.3%

858

70

33.8%

54.7%

MECHANICAL-EQUIP.

65

1

15.6%

7.7%

10

1

1.6%

2.7%

246

6

9.7%

4.7%

MECHANICAL-HUMAN ERR.

22

1

5.3%

7.7%

28

2

4.6%

5.4%

0

0

0.0%

0.0%

PASSENGER

0

0

0.0%

0.0%

0

0

0.0%

0.0%

56

4

2.2%

3.1%

POSITIVE TRAIN CONTROL

65

3

15.6%

23.1%

10

1

1.6%

2.7%

0

0

0.0%

0.0%

SECONDARY DELAY

95

1

22.8%

7.7%

68

2

11.1%

5.4%

730

23

28.7%

18.0%

SECURITY

0

0

0.0%

0.0%

0

0

0.0%

0.0%

148

3

5.8%

2.3%

TRACK/CATENARY

0

0

0.0%

0.0%

0

0

0.0%

0.0%

160

12

6.3%

9.4%

WEATHER

38

1

9.1%

7.7%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

416

13

614

37

2542

128

0

0

MARC Train Cancellations and Terminations February 2019 Line Date

Train

Cause

634, 440 Track/Catenary

Synopsis of Situation

2/4/2019

P

2/5/2019

P

532

Mechanical‐Equipment

2/5/2019

P

451

Passenger

2/5/2019

P

548

Secondary Delay

2/11/2019

P

401

Mechanical‐Equipment

2/11/2019

P

2/11/2019

P

Mult.

Dispatcher/Interference

2/14/2019

P

423

Mechanical‐Equipment

Train cancelled due to diesel locomotive failure.   Passengers accomodated on Train 525.

2/15/2019

B

890

Mechanical‐Equipment

Train cancelled due to diesel locomotive failure.   Passengers accomodated on Trains 872 and 892.

2/15/2019

B

891

Secondary Delay

2/22/2019

P

439

Mechanical‐Equipment

2/22/2019

P

438

Secondary Delay

Train cancelled due to no equipment or crew  available due to cancellation of Train 890.   Passengers accomdated on Trains 873 and 875,  with additional Frederick TransIT buses sent to  Point of Rocks. Cancelled due to leased Amtrak electric  locomotive failure.  Passengers transferred to  Train 641. Train cancelled due to termination of Train 439  (above).  Passengers accomodated on Train 440  and Train 536 added a stop at BWI.

400, 413 Secondary Delay

Trains skipped Halethorpe station due to broken  rail on the northbound station platform track.   Stop was skipped to reduce delays to subsequent  trains.  Passengers accomodated on Trains 430,  438, and 642. Terminated at Penn Station due to leased  Amtrak electric locomotive failure.  Passengers  transferred to Train 536 Terminated at New Carrollton due to death of  passenger on board the train and  emergency/police response.  Passengers  transferred to an Acela Express train. Cancelled due to no equipment or crew available  due to termination of Train 451 (above).   Passengers accomodated on Train 452. Terminated at New Carrollton due to leased  Amtrak electric locomotive failure.  Passengers  transferred to Train 536 Trains cancelled due to termination of Train 401  (above).  Passengers accomodated on next  departures. Multiple trains delayed 15‐70 minutes due to  mechanical problem with Train 401 (above).

MARC Train Cancellations and Terminations February 2019 Line Date

Train

Cause

Synopsis of Situation

2/24/2019

P

694

Accident

Train delayed four hours due to striking and  killing a trespasser walking on the tracks  between Bowie State and Odenton.  Once law  enforcement released the scene, a rescue train  was operated into the area and passengers  transferred to complete their trip.

2/25/2019

C

859

Accident

2/25/2019

C

858

Secondary Delay

Train terminated at Greenbelt due to striking a  trespasser walking on the tracks between Laurel  and Muirkirk.  Trespasser was not fatally injured  and train released to continue once police  cleared the scene. Train cancelled due to termination of Train 859  (above).  Passengers accomodated on Train 860  and Penn Line.

MARC Train Service Weekday Station Boardings Comparison Report February 2019 vs. February 2018 Penn Line Perryville Aberdeen Edgewood Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Station Totals

North 2019 0 0 0 0 95 1 28 72 143 205 50 558 10,400 11,552

South 2019 136 178 260 350 3,455 697 1,087 1,886 2,177 579 353 459 0 11,617

Total 2019 136 178 260 350 3,550 698 1,115 1,958 2,320 784 403 1,017 10,400 23,169

North 2018 0 0 0 1 177 11 40 117 138 151 46 520 10,719 11,920

South 2018 152 227 230 359 2,992 827 1,470 2,026 2,129 676 440 557 0 12,085

Total 2018 152 227 230 360 3,169 838 1,510 2,143 2,267 827 486 1,077 10,719 24,005

Camden Line Camden St. Denis Dorsey Jessup Savage Laurel Race Track Laurel Muirkirk Greenbelt College Park Riverdale Washington, Union Station Totals

East 2019 0 0 13 0 16 0 40 38 28 142 26 2,406 2,709

West 2019 355 11 568 1 392 1 633 355 17 25 58 0 2,416

Total 2019 355 11 581 1 408 1 673 393 45 167 84 2,406 5,125

East 2018 0 0 19 0 24 0 40 20 30 132 16 2,189 2,470

West 2018 380 13 567 1 371 2 649 440 30 46 54 0 2,553

Total 2018 380 13 586 1 395 2 689 460 60 178 70 2,189 5,023

Brunswick Line Washington, Union Station Silver Spring Kensington Garrett Park Rockville Washington Grove Gaithersburg Metropolitan Grove Germantown Boyds Barnesville Dickerson Point of Rocks Monocacy Frederick Brunswick Harpers Ferry Duffields Martinsburg, WV Totals

East 2019 0 26 196 55 211 37 444 296 951 21 93 23 412 232 83 516 51 91 127 3,865

West 2019 3,001 487 16 1 266 4 35 12 14 0 0 0 0 0 0 1 0 0 0 3,837

Total 2019 3,001 513 212 56 477 41 479 308 965 21 93 23 412 232 83 517 51 91 127 7,702

East 2018 0 45 217 64 248 54 518 295 960 20 91 23 369 317 114 515 57 103 84 4,094

West 2018 3,229 531 14 1 265 2 36 10 14 0 0 0 0 0 0 1 0 0 0 4,103

Total 2018 3,229 576 231 65 513 56 554 305 974 20 91 23 369 317 114 516 57 103 84 8,197

MARC Train Service Penn Line Station Boardings Report Saturday, February 16, 2019 Station Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Station Totals

North 0 5 3 21 70 38 50 0 112 1,419 1,718

South 18 1,371 73 87 295 147 31 0 39 0 2,061

Total 18 1,376 76 108 365 185 81 0 151 1,419 3,779

Line Percent 0% 36% 2% 3% 10% 5% 2% 0% 4% 38% 100%

System Percent 0% 36% 2% 3% 10% 5% 2% 0% 4% 38% 100%

Line Percent 1% 32% 2% 2% 7% 4% 1% 0% 4% 47% 100%

System Percent 1% 32% 2% 2% 7% 4% 1% 0% 4% 47% 100%

MARC Train Service Penn Line Station Boardings Report Sunday, February 17, 2019 Station Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Station Totals

North 0 0 0 1 8 9 19 0 90 1,267 1,394

South 18 860 58 50 192 85 10 0 5 0 1,278

Total 18 860 58 51 200 94 29 0 95 1,267 2,672

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