MARC Riders Advisory Council Meeting November 15


Nov 15, 2018 - III. Review of October Minutes (Christopher Field, Secretary): ...... exception of Train 511, all rush hour trains have performed well since the out ...

MARC Riders Advisory Council Meeting November 15, 2018 4:30 pm – 6:00 pm Converted to Teleconference because of Snow. Summary minutes I. Call meeting to order (Steve Chan, Chairman): Called to order at 4:33 PM II. Introductions (Steve Chan, Chairman): III. Review of October Minutes (Christopher Field, Secretary): A. Some corrections to September minutes B. No corrections to October minutes. IV. Review of October performance data (Katherine Read, MARC Assistance Chief Transportation Officer): A. Report attached. B. Questions: 1. What is a crew delay? A crew delay is recorded when a crew arrives late (such as on a train that arrives late) or certain improper braking operations that shut the train down in a way that causes delay. 2. Why are most Perryville trains are not listed? This indicates they were between 95% to 100% on time. 3. Recently several trains missed a stop. Why does this happen? Leaves can cause trains to slip and increase stopping distance leading to missed stations. 4. The discussion regarding OTP mentions “Fuel pump modifications on MP-36 locomotives.” What is this? MARC has identified an issue with these fuel pumps and is replacing all of to increase reliability. 5. Comment from Brunswick rider. In October there were over 90 email messages; mostly delays due to mechanical. 18 trains were canceled due to mechanical issues. Was this an unusual month? (The Council Secretary notes that “18 trains” differs from the “MARC On Time Performance-Discussion” which states “six trains either cancelled, terminated or delayed over an hour.”) Response was tree leaves on track leads to damage to wheels and takes trains and cars out of service. Every October and early November, see more flat spots on wheels. 6. Brunswick line rider comment: Seen an increase an single conductor train operation; in some cases my ticket was not collected. Why? Response was training of staff for PTC has left some trains short. 7. Question about fraction of pass holders vs single ticket rides. Don’t have the numbers present.



V. Introduction of Positive Train Control (PTC) on MARC Train Service MARC, Amtrak, Bombardier and CSX management discussion: A. Approaching the Federal deadline (1 January 2019) for all trains to operate under PTC. Will make a safe mode of transportation even safer by: 1. Enforcing speed limits. 2. Enforcing train spacing and signal adherence. B. PCT does not: 1. Eliminate grade crossing accidents. 2. Eliminate trespasser accidents. 3. Protect in low speed, terminal areas. C. To be PTC enabled, new hardware was installed in every cab car and locomotives. Each installation took 1 to 3 weeks. The logistics of getting the equipment to and from the shop was a major effort. DJ commended the crews for the logistical effort. D. CSX Effort to install IETMS system: 1. $2.3 Billion investment system wide. 2. Wayside hardware installed along 10,000 miles of track. 3. Crews were trained on equipment. E. Bombardier training: 1. Classroom training for engineers and conductors. 2. Practice initializing and using the system at a stationary unit in the yard. 3. Now training in operation. F. Amtrak effort to install and implement IETMS and ACSES: 1. Right of way hardware installed. 2. Classroom training of train crews. G. While there will likely be some challenges, the passenger should notice only minor issues: 1. Some run times may increase. 2. Minor schedule changes to increase turning times because of extra steps required to initialize the system at the start of each run. Fortunately, initialization time has not been as long as expected. But there will be minor schedule changes to increase turning times. 3. When trains are late, the longer system initialization time may reduce the ability to quickly turn and attempt to get back on schedule. 4. After about a month of experience in revenue service, will have a much better idea of the actual impact. 5. Implementation will be before 1 January, but I it may start before.

H. Questions: 1. Can non-PCT enabled equipment operate on a PTC line and will any equipment be out of service on 1 January? Once the line is PTC, only PTC capable equipment may be operated on the line. Fortunately, MARC expects enough of its equipment to be so enabled that there will be no equipment shortage. VI. Update on November 12 Penn Line schedule change and Amtrak trackwork (David Johnson (DJ), MARC Chief Transportation Officer and Howard Carter, Rail Operations Manager, Amtrak Commuter Services): A. Schedule change Monday. Train 511 has issues. Working with Amtrak and expect improvement next week. B. The weekend service can now be described in a single grid. C. The new printed schedule now features a panel describing the bus service between Perryville and Newark Delaware/SEPTA to Philadelphia. D. MARC and Amtrak personnel met with those operating bus connection to MARC. Discussed schedule changes, impact of late trains, and built a sense of being one integrated transportation system. E. During the meeting, Amtrak announced that the work on Track 2 (the middle track) was completed one day early. F. Questions: 1. On the weekend schedule what is the meaning of the orange and black “SAT/SUN*”? The service operates at those stations only on the specified days. For example train 481/681 originates from Penn Station but originates from Saturday Martin Airport on Sunday. VII. Update on MDOT MTA CharmPass and SmatBenefits roll-out (Katherine Read, MARC Assistant Chief Transportation Officer): A. Still working on the smart benefits integration to be finished by end of the year. B. Since start up, there have been 13,468 ticket purchases through the app with total revenue of $151,606. Purchases by MARC passengers make up 48% of all revenue. MTA is pleased with the CharmPass acceptance. C. Crews report liking the service, finding ticket taking very easy. The app came to the rescue recently when there was a major network outage that prevented purchased through the station machines. Rather than needing to collect many cash tickets and disputing on board purchasing fees, crews encouraged passengers to get and use the app. D. No questions:

VIII.

Old Business:

A. Halethorpe southbound elevator button light not fixed. B. Is the GPS RealTime Feed update on track for end of the year? The tracking is on track to be operational by the end of the year. Don’t know when the public API interface will be available. C. Is full size bike service on track for the end of the year? Yes. (The new schedules say so.) 18 of 35 MARC III cars have bike racks. About 3 to 5 cars are done a week. Bike service will be in place by the end of the year. IX. New Business: A. DJ brought our attention to two fliers at the back of packet with schedule adjustments for Thanksgiving and Christmas and New Year’s. Of special note, Amtrak Train 151 not going to operate Tuesday or Wednesday before Thanksgiving. Also, Amtrak 136/196 (3:05 departure from Union) will not stop at Aberdeen. B. Toys for Tots drive 5 and 6 December at Union Station. Unwrapped, new toys, cash, or checks made out to “United States Marie Toys for Tots”. C. Council member commented that bench missing at Seabrook was replaced yesterday. D. Council member commented that on train 430 on the crew responded well with a high level of professionalism and calm to an unruly passenger in the quiet car. E. Recently Brunswick Line train 890 was delayed. Some passenger grumbly that need to pay to ride Metro. One passenger asked if conductors could hand out passes to Metro. Another wondered if they could get a discount on the next monthly pass. While both seem difficult to implement, MARC staff will consider the latter. F. Council member expressed concern about lack of grounds keeping at Perryville. Low vines are out of control in a grassy patch and are covered by leaves. Two people have fallen while walking across the “grass”. Will check it out. G. Council member expressed concern that during the construction of a new Camden Station, there is no shelter for those waiting for a train arrival. MTA expressed sympathy, but said there is little that can be done. But they would consider options. The good news is the new station will be twice as large as the previous one. X. Meeting adjourned at 5:51 PM Upcoming meetings (Third Thursday of each month 4:30 to 6:00) January 17, 2019 In person February 21 , 2019 Teleconference March 21, 2019 In person Reminder: E-mail rail car or station defects to Katherine Read – [email protected]



Attendance: An “X” means present in the room. A “P” means present by phone.





MRAC Atif Adam Brian Love Carrie Blough Charles Enders Cheryl Harris Christopher Field Corrine Lopez Dan Sutherland Weiser J.C. Hendrickson Joe Conny J.P. Carnes-Stine Judah Prero June Brandt Katherine Hodges Katina Dashiell Kelly Kopeikin LaToya R. Griffin Steve Chan

P P P P P P P P P P P P

A “L” means late.

Amtrak Andreas Wilson Howard Carter Mike Tierney Justin Waldron Shaquana Stephens TC Williamson Jr. Bombardier Amika Anderson Bill Egan Christopher Bostic Debbie Foster-Tomaschefsky Jeff Gaffney Josh McCormack Lee Woodward Matthew Sturgeon Sean McCarty Debbie Foster (for Amika) Guests John Morris Neil Coolen, (Rider) Vince Hogeg (Brunsk LA)

P P P P P P

CSX Joe Lisska Marco Tura Matt Gross Nancy Roberts MTA Andrea Farmer David Johnson Dean Del Peschio Josh Wolf Katherine Read Kyle Nembhard Matt Mitchell Paul Krysowaty Thomasina Swilling Tom Mackay Kyle Nembhard

P P P P P P P P

MARC Train Service On-Time Performance October 2018

Brunswick Line

Camden Line Penn Line

Month

Year to Date

Same Month 2017

Brunswick

96.35%

94.37%

96.95%

Frederick

91.04%

93.71%

97.66%

West Virginia

91.11%

92.45%

98.44%

Total Brunswick

92.86%

93.52%

97.67%

Camden

87.87%

90.37%

94.21%

BTS OTP

90.18%

91.83%

95.81%

Baltimore

88.55%

83.66%

90.74%

Perryville

92.87%

84.67%

86.21%

Amtrak OTP

90.18%

83.98%

89.28%

90.03%

86.97%

91.78%

MARC SYSTEM TOTAL OTP

MARC On Time Performance Summary October 2018 Penn Line Weekday 89.15% Month 83.12% Year to Date 95.91% AM Southbound (Trains 401‐423) 88.97% PM Northbound (Trains 426‐448) 88.06% AM Northbound (Trains 400‐412) 89.24% PM Southbound (Trains 537‐449) Trains below 89% (late more than twice, red‐bold lower than 79%): 404 (82% month, 87% YTD) 439 (82% month, 87% YTD) 412 (54% month, 65% YTD) 443 (87% month, 76% YTD) 414 (68% month, 89% YTD) 447 (86% month, 62% YTD) 416 (52% month, 78% YTD) 453 (86% month, 71% YTD) 418 (86% month, 78% YTD) 452 (86% month, 72% YTD) 422 (72% month, 85% YTD) 532 (83% month, 80% YTD) 424 (47% month, 76% YTD) 537 (83% month, 82% YTD) 427 (82% month, 72% YTD) 612 (83% month, 90% YTD) 430 (77% month, 83% YTD) 634 (61% month, 75% YTD) 433 (82% month, 81% YTD) 100% for  month: Penn Line Weekend 98.33% Month (continued)

401, 407, 423, 428, 429, 505, 520, 525, 579, 610 92.22% Year to Date

MARC On Time Performance Summary October 2018 Bombardier Transportation Services OTP (Brunswick and Camden Lines): 90.18% Month 91.83% Year to Date Brunswick Line 92.86% Month 92.04% AM Eastbound

93.52% Year to Date 93.66% PM Westbound

Trains below 89% (late more than twice, red‐bold lower than 79%): 879 (86% month, 89% YTD) 890 (86% month, 95% YTD) 881 (82% month, 92% YTD) 894 (77% month, 93% YTD) 895 (86% month, 94% YTD) 100% for month:

875, 891, 892

Camden Line 87.87% Month 86.67% AM Westbound

90.37% Year to Date 91.72% PM Eastbound

Trains below 89% (late more than twice, red‐bold lower than 79%): 841 (86% month, 88% YTD) 848 (86% month, 96% YTD) 843 (82% month, 88% YTD) 849 (78% month, 88% YTD) 844 (77% month, 88% YTD) 853 (77% month, 84% YTD) 846 (78% month, 90% YTD) 854 (77% month, 90% YTD) 847 (86% month, 90% YTD) 857 (78% month, 79% YTD) 100% for month:

858

MARC On Time Performance – Discussion  October 2018    Penn Line weekday service has continued to improve over the poor performance from this  summer – October was just shy of 90%.  There are still several off‐peak trains with low OTP,  especially midday trains 412, 414, 416, 422, and 424 which are often held at Odenton or West  Baltimore to permit Amtrak trains to go ahead.  These conflicts will improve when the Amtrak  trackwork is completed on November 9.  Nearly all the delays to these trains have been  between 7 and 10 minutes, as customers have been cautioned to expect since the trackwork  began.  If these trains did not experience 10 minute or less delays (41 incidents), Penn Line  weekday OTP for October would have been 93.10%.      AM southbound peak service saw a dramatic improvement, up to just shy of 96%.  PM  northbound service is just shy of 90% ‐‐ two trains in particular have been affected by the  continued trackwork: 430 and 634.  If these trains did not experience the 10 minute or less  delays, PM northbound OTP would have been 93.01%.    Penn Line weekend service did not experience any issues and, in fact, only had two late trains.    Camden Line trains continue to struggle due to CSX freight train interference and continued CSX  trackwork.  MARC Train and Bombardier management continue to press CSX to improve  performance, but we are not seeing improvement.    The Brunswick Line also has experienced CSX freight train interference but also had a higher  than usual amount of mechanical problems, including six trains either cancelled, terminated or  delayed over an hour.  Fuel pump modifications on MP‐36 locomotives continue, with 17 of 25  units completed.  All will be done before the end of the year.    Again, it should be noted that if a delay is reported as a “mechanical issue” or “mechanical  problem”, it is not necessarily due to a lack of, poor, or improper maintenance.  It may be  determined after an incident takes place that the problem was not a mechanical  issue.  Equipment can fail for other reasons, such as damage sustained en route, flat spots on  wheels (more prevalent this time of year due to leaves coming off trees), operating employee  error, or because a critical part failed.  Like automobiles, train mechanical parts can and do fail  without warning and no amount of preventative or proactive maintenance can predict all  incidents.     

MARC Train Service Breakdown by Delays and Minutes: October 2018 Brunswick Line Minutes

Delays

Camden Line % By Delays 0.0%

Minutes

Delays

Penn Line

ACCIDENT

0

0

% By Minutes 0.0%

10

1

% By Minutes 0.8%

% By Delays 1.4%

Minutes

Delays

12

1

% By Minutes 0.4%

% By Delays 0.5%

COMMUNICATION/SIGNALS

0

0

0.0%

0.0%

76

5

5.8%

6.8%

68

5

2.4%

2.4%

CREW

142

3

12.7%

9.7%

8

1

0.6%

1.4%

179

6

6.4%

2.9%

DEPARTMENTAL COMMUN.

0

0

0.0%

0.0%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

DISPATCHER/INTERFERENCE

441

16

39.6%

51.6%

872

46

66.8%

63.0%

1583

144

57.0%

70.2%

MECHANICAL-EQUIP.

417

8

37.4%

25.8%

61

5

4.7%

6.8%

362

11

13.0%

5.4%

MECHANICAL-HUMAN ERR.

0

0

0.0%

0.0%

0

0

0.0%

0.0%

28

1

1.0%

0.5%

PASSENGER

25

2

2.2%

6.5%

0

0

0.0%

0.0%

69

6

2.5%

2.9%

SECONDARY DELAY

90

2

8.1%

6.5%

171

4

13.1%

5.5%

309

14

11.1%

6.8%

SECURITY

0

0

0.0%

0.0%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

TRACK/CATENARY

0

0

0.0%

0.0%

108

11

8.3%

15.1%

167

17

6.0%

8.3%

WEATHER

0

0

0.0%

0.0%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

1115

31

1306

73

2777 205 1892 158 0.68131 0.7707

MARC Train Cancellations and Terminations October 2018 Line Date

Train

Cause

Synopsis of Situation

10/1/2018

P

413

Track/Catenary

Cancelled due to damage to Amtrak overhead  electric wires at Penn Station.  Passengers  accomodated on Trains 511, 415, and 517.

10/1/2018

B

879

Mechanical‐Equipment

Cancelled due to diesel locomotive failure.    Passengers accomodated on Trains 881 and 895.

10/9/2018

P

409

Mechanical‐Equipment

Cancelled due to railcar failure.  Passengers  accomodated on Trains 407 and 511.

10/9/2018

P

610

Secondary Delay

Cancelled due to the cancellation of Train 409.   Passengers accomodated on Train 612.

10/9/2018

P

879

Mechanical‐Equipment

Terminated at Metropolitan Grove due to diesel  locomotive failure.  Train 881 coupled behind  and shoved train to Martinsburg.

10/15/2018

P

537

Mechanical‐Equipment

Cancelled due to diesel locomotive failure.    Perryville‐Baltimore passengers accommodated  on Amtrak 171.  Baltimore‐Washington  passengers accomodated on MARC 439.

10/15/2018

P

448

Crew

Delayed 2 hours between West Baltimore and  Penn Station due to operating crew issue.

10/15/2018

P

10/18/2018

P

554

Track/Catenary

10/18/2018

P

517

Track/Catenary

10/19/2018

C

Mult.

10/20/2018

P

478

453, 452 Secondary Delay

Dispatcher/Interference  and Secondary

Mechanical‐Equipment

No crew available to operate train due to  disruption to Train 448. Terminated at Edgewood due to unscheduled  Amtrak trackwork.  Passengers accomodated on  Train 502. Train originated at Edgewood due to  unscheduled Amtrak trackwork.  Perryville and  Aberdeen passengers accomodated on Amtrak  151. Trains 845, 847, 849, 851, 842, 844, and 846  delayed due to two disabeld CSX freight trains  blocking train movement.  Delays ranged from  30 to 90 minutes. Cancelled due to diesel locomotive failure.  New  Carrollton, BWI, and Penn Station passengers  accomodated on Amtrak 88.  All others  accomodated on MARC 482.

MARC Train Cancellations and Terminations October 2018 Line Date

Train

10/23/2018

B

879

Mechanical‐Equipment

Terminated between Germantown and Boyds  due to diesel locomotive failure.  Train 881  coupled behind and shoved train to Martinsburg.

10/24/2018

B

445

Mechanical‐Equipment

10/24/2018

B

883

Secondary Delay

Cancelled due to cab car failure.  Passengers  accomodated on Train 447, which made all  stops. Cancelled due to above failure with Penn Line  445.  Train 895 held to depart Washington at  7:25pm and protect all stops to Point of Rocks.   EPTA buses transported passengers to Brunswick  and West Virginia. 

10/25/2018

P

422

Mechanical‐Equipment

Terminated at Bowie State due to flat spots on  wheels.   Passengers transferred to Train 424.

10/25/2018

P

435

Secondary Delay

10/26/2018

B

894

Crew

10/30/2018

B

876

Mechanical‐Equipment

10/30/2018

B

880

Mechanical‐Equipment

Cancelled due to the cancellation of Train 422.   Passengers accomodated on Train 537, which  made all stops. Departed Frederick an hour late due to  employee injury.  Passengers encouraged to  drive to Point of Rocks.  Train operated into  Washington discharge‐only for those unable to  drive. Cancelled due to cab car failure.  Passengers  accomodated on Train 878. Departed Brunswick 90 minutes late due to cab  car failure.

Cause

Synopsis of Situation

MARC Train Service Weekday Station Boardings Comparison Report October 2018 vs. October 2017 Penn Line Perryville Aberdeen Edgewood Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Station Totals

North 2018 0 0 0 7 96 0 2 66 128 184 46 500 8,307 9,336

South 2018 126 280 302 374 3,542 752 1,244 1,986 2,288 518 294 329 0 12,035

Total 2018 126 280 302 381 3,638 752 1,246 2,052 2,416 702 340 829 8,307 21,371

North 2017 0 0 4 9 159 5 21 97 160 166 55 539 10,938 12,153

South 2017 162 163 266 401 2,680 716 1,315 2,070 2,356 632 413 415 0 11,589

Total 2017 162 163 270 410 2,839 721 1,336 2,167 2,516 798 468 954 10,938 23,742

Camden Line Camden St. Denis Dorsey Jessup Savage Laurel Race Track Laurel Muirkirk Greenbelt College Park Riverdale Washington, Union Station Totals

East 2018 0 0 22 0 18 0 53 34 42 175 19 2,261 2,624

West 2018 406 12 632 1 443 5 652 453 14 36 40 0 2,694

Total 2017 406 12 654 1 461 5 705 487 56 211 59 2,261 5,318

East 2017 0 0 9 0 13 0 49 99 28 127 21 2,009 2,355

West 2017 315 13 511 0 360 3 534 383 18 24 48 1 2,210

Total 2017 315 13 520 0 373 3 583 482 46 151 69 2,010 4,565

Brunswick Line Washington, Union Station Silver Spring Kensington Garrett Park Rockville Washington Grove Gaithersburg Metropolitan Grove Germantown Boyds Barnesville Dickerson Point of Rocks Monocacy Frederick Brunswick Harpers Ferry Duffields Martinsburg, WV Totals

East 2018 0 45 199 67 210 42 447 285 803 19 88 22 306 235 95 445 49 74 73 3,504

West 2018 2,908 481 13 1 315 1 30 10 18 0 0 0 0 0 0 0 0 0 0 3,777

Total 2018 2,908 526 212 68 525 43 477 295 821 19 88 22 306 235 95 445 49 74 73 7,281

East 2017 0 32 175 61 226 52 506 306 921 15 90 27 432 189 115 513 72 126 108 3,966

West 2017 2,970 514 20 0 334 1 32 11 14 0 0 0 0 0 0 0 0 0 0 3,896

Total 2017 2,970 546 195 61 560 53 538 317 935 15 90 27 432 189 115 513 72 126 108 7,862

MARC Train Service Penn Line Station Boardings Report Saturday, October 13, 2018 Station Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie New Carrollton Washington, Union Station Totals

North 0 6 16 22 29 41 49 103 1,980 2,246

South 43 1,618 99 106 345 218 35 45 0 2,509

Total 43 1,624 115 128 374 259 84 148 1,980 4,755

Line Percent 1% 34% 2% 3% 8% 5% 2% 3% 42% 100%

System Percent 1% 34% 2% 3% 8% 5% 2% 3% 42% 100%

Line Percent 0% 36% 2% 1% 14% 4% 2% 3% 38% 100%

System Percent 0% 36% 2% 1% 14% 4% 2% 3% 38% 100%

MARC Train Service Penn Line Station Boardings Report Sunday, October 14, 2018 Station Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie New Carrollton Washington, Union Station Totals

North 0 1 2 0 23 12 38 84 1,283 1,443

South 11 1,219 58 47 444 128 25 17 0 1,949

Total 11 1,220 60 47 467 140 63 101 1,283 3,392

TRAIN SERVICE MARC Train will operate on the following schedule before and after the Thanksgiving Holidays: Wednesday, November 21 — Select trains will operate on modified schedules as follows. If a train is not listed, it will operate as scheduled. Penn Line: •

There will be a special 2:50pm Penn Line departure from Union Station making the following stops ONLY: New Carrollton (3:00pm), Odenton (3:13pm), Baltimore Penn Station (3:35pm), Martin Airport (3:50pm), Edgewood (4:03pm), Aberdeen (4:12pm), and Perryville (4:25pm). The train may depart stations between Martin Airport and Aberdeen up to five minutes early.

• Train 440 (5:24pm departure from Union Station) will not operate.

Brunswick Line:

• Train 871 (normally the Friday-only 1:30pm departure) will operate.

• Train 873 (3:30pm departure) will operate west of Brunswick to Harpers Ferry, Duffields and Martinsburg. • Train 875 (4:25pm departure) will terminate in Brunswick with EPTA connecting bus service. Please note that capacity on the buses is limited. Camden Line:

• There will be a special 2:00pm Camden Line departure from Union Station making all stops to Camden Station.

• Train 848 (3:30pm departure from Union Station) will not operate.

Thursday, November 22 – No MARC Train service Friday, November 23 – There will be no service on the Camden or Brunswick Lines and the Penn Line will operate on the “R” schedule. Only trains with an “R” under the train number in the Penn Line timetable will operate. Carefully review the timetable to ensure that the train you want to ride is operating. Saturday and Sunday, November 24 and 25: Regularly-scheduled weekend Penn Line service.

START SHOPPING NOW FOR TOYS FOR TOTS!!! Finally, as you are braving Black Friday shopping or clicking your mouse on Cyber Monday, please remember the United States Marine Corps annual Toys for Tots drive! This year’s collection will take place on December 5 and 6 at Washington Union Station. Passengers are asked to donate a new, unwrapped toy for children in need.

The staff and management of the MARC Train Service wish you and your families a safe and happy Thanksgiving.

TRAIN SERVICE

MARC Train will operate on the following schedule during the Christmas and New Years holiday period: Up to and including December 23, Full MARC service.

• December 24, “R” schedule on all three lines.



• December 25, No MARC Train Service.



• December 26-28, Full weekday service.



• December 29-30, Weekend Penn Line service.



• December 31, “R” schedule on all three lines.



• January 1, No MARC Train Service.

• January 2, Full weekday service resumes on all three MARC Train lines. What is the “R” schedule? Only trains with an “R” under the train number in the Camden and Penn Line timetables and Brunswick Line trains listed in the special grid on the right side of the timetable will operate. In addition, some trains will make additional stops when operating on the “R” schedule as noted in the timetable grid. Carefully review the timetables to ensure that the train you want to ride is operating.

The staff and management of the MARC Train Service wish all our passengers a safe and happy Holiday Season and New Years!

MARC Train Service On-Time Performance November 2018

Brunswick Line

Camden Line Penn Line

Month

Year to Date

Same Month 2017

Brunswick

85.00%

93.56%

95.76%

Frederick

89.66%

93.37%

94.83%

West Virginia

89.74%

92.22%

92.31%

Total Brunswick

88.10%

93.05%

94.30%

Camden

91.63%

90.48%

97.54%

BTS OTP

89.99%

91.67%

96.04%

Baltimore

86.81%

83.93%

90.01%

Perryville

81.62%

84.40%

85.09%

Amtrak OTP

85.12%

84.08%

88.41%

86.95%

86.97%

91.27%

MARC SYSTEM TOTAL OTP

MARC On Time Performance Summary November 2018 Penn Line Weekday 84.26% Month 83.22% Year to Date 90.34% AM Southbound (Trains 401‐423) 83.20% PM Northbound (Trains 426‐448) 80.23% AM Northbound (Trains 400‐412) 80.85% PM Southbound (Trains 537‐449) Trains below 89% (late more than twice, red‐bold lower than 79%): 400 (73% month, 91% YTD) 453 (84% month, 72% YTD) 404 (74% month, 85% YTD) 511 (66% month, 82% YTD) 412 (63% month, 65% YTD) 517 (81% month, 79% YTD) 414 (79% month, 89% YTD) 520 (81% month, 89% YTD) 424 (71% month, 76% YTD) 525 (66% month, 79% YTD) 426 (81% month, 85% YTD) 532 (81% month, 80% YTD) 430 (79% month, 83% YTD) 536 (85% month, 82% YTD) 431 (85% month, 86% YTD) 537 (76% month, 81% YTD) 433 (63% month, 79% YTD) 544 (85% month, 75% YTD) 438 (84% month, 87% YTD) 579 (68% month, 71% YTD) 439 (84% month, 87% YTD) 610 (47% month, 88% YTD) 446 (68% month, 85% YTD) 634 (76% month, 74% YTD) 447 (68% month, 63% YTD) 641 (86% month, 85% YTD) 448 (85% month, 88% YTD) 642 (81% month, 85% YTD) 449 (71% month, 77% YTD) 100% for  month: Penn Line Weekend 93.33% Month (continued)

407, 409, 451 92.32% Year to Date

MARC On Time Performance Summary November 2018 Bombardier Transportation Services OTP (Brunswick and Camden Lines): 89.99% Month 91.67% Year to Date Brunswick Line 88.10% Month 87.36% AM Eastbound

93.05% Year to Date 88.83% PM Westbound

Trains below 89% (late more than twice, red‐bold lower than 79%): 870 (78% month, 95% YTD) 877 (73% month, 90% YTD) 876 (84% month, 95% YTD) 879 (79% month, 88% YTD) 878 (80% month, 91% YTD) 893 (75% month, 82% YTD) 880 (85% month, 95% YTD) 894 (85% month, 92% YTD) 100% for month:

891

Camden Line 91.63% Month 87.18% AM Westbound

90.48% Year to Date 97.04% PM Eastbound

Trains below 89% (late more than twice, red‐bold lower than 79%): 841 (84% month, 87% YTD) 847 (84% month, 89% YTD) 840 (79% month, 89% YTD) 849 (80% month, 87% YTD) 842 (79% month, 92% YTD) 857 (85% month, 80% YTD) 100% for month:

850, 852, 855, 860

MARC On Time Performance – Discussion  November 2018    A new Penn Line schedule was put into effect on November 12 reflecting the end of trackwork  in the Odenton‐West Baltimore area.  OTP struggled for the first week as the track remained  out of service (the schedule had to change on November 12 for several reasons).  With the  exception of Train 511, all rush hour trains have performed well since the out of service track  was returned to service on the afternoon of November 15.  Several off‐peak trains (e.g. 412,  414, 424) continue to experience delays between West Baltimore and Penn Station holding for  late Amtrak trains.    Specific to Trains 511 and 610, there have been unforeseen scheduling conflicts and necessary  train routing requirements that have caused delays to this train.  Amtrak and MARC Train  management have been engaged in this issue since the November 12 schedule  change.  Effective last Thursday, equipment and crew assignment changes have taken place  which have resulted in better operation of Train 511.  Delays to 610 have been a result of the  late operation of Train 511 (crew/equipment) and this train will begin to see improved  performance as well.    Penn Line weekend service did not experience any significant issues.    Camden Line trains continue to struggle due to CSX freight train interference and ongoing CSX  trackwork, which will continue through the remainder of the year.  It should be noted that  while morning OTP to Washington is low (87%), evening OTP headed out of Washington has  improved significantly (97%).    The Brunswick Line continues to experience CSX freight train interference as well.  However,  the source of most delays was an unusually high number of Police/Fire events: the November 5  incident near Gaithersburg with Amtrak #29 and the November 20 fatal hit‐and‐run adjacent to  the station at Gaithersburg.  If these events had not taken place, Brunswick Line OTP would be  92% instead of 88%.   

MARC Train Service Breakdown by Delays and Minutes: November 2018 Brunswick Line Minutes

Delays

Camden Line % By Delays 2.3%

Minutes

Delays

Penn Line

ACCIDENT

23

1

% By Minutes 1.0%

0

0

% By Minutes 0.0%

% By Delays 0.0%

Minutes

Delays

38

1

% By Minutes 1.0%

% By Delays 0.3%

COMMUNICATION/SIGNALS

91

4

4.1%

9.1%

66

4

7.4%

10.3%

69

5

1.8%

1.7%

CREW

0

0

0.0%

0.0%

14

1

1.6%

2.6%

145

7

3.8%

2.4%

DEPARTMENTAL COMMUN.

0

0

0.0%

0.0%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

DISPATCHER/INTERFERENCE

622

24

28.3%

54.5%

489

27

54.8%

69.2%

2425

207

63.8%

70.6%

MECHANICAL-EQUIP.

93

3

4.2%

6.8%

85

2

9.5%

5.1%

307

11

8.1%

3.8%

MECHANICAL-HUMAN ERR.

0

0

0.0%

0.0%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

PASSENGER

0

0

0.0%

0.0%

0

0

0.0%

0.0%

100

8

2.6%

2.7%

SECONDARY DELAY

0

0

0.0%

0.0%

225

4

25.2%

10.3%

491

34

12.9%

11.6%

SECURITY

1354

11

61.7%

25.0%

0

0

0.0%

0.0%

0

0

0.0%

0.0%

TRACK/CATENARY

12

1

0.5%

2.3%

13

1

1.5%

2.6%

123

11

3.2%

3.8%

WEATHER

0

0

0.0%

0.0%

0

0

0.0%

0.0%

100

9

2.6%

3.1%

2195

44

892

39

3798 293 2916 241 0.76777 0.8225

MARC Train Cancellations and Terminations November 2018 Line Date

Train

Cause

Synopsis of Situation

11/2/2018

P

414

Mechanical‐Equipment

Terminated at New Carrollton due to flat spots  on the wheels of the locomotive.  Passengers  transferred to Train 416 Cancelled due to termination of Train 414.   Passengers accomodated on Train 431. Amtrak train 29 struck a tractor trailer at a grade  crossing between Gaithersburg and  Metropolitan Grove.  Trains 875 and 877 held at  Rockville, all other trains held at Union Station.   Railroad reopened at 8:00pm and all trains  proceeded west with 2 to 3 1/2 hour delays.

11/2/2018

P

429

Secondary Delay

11/5/2018

B

875, 877,  Security‐Police Activity 893, 879,  881, 895,  883

11/6/2018

P

416, 418,  Dispatcher/Interference 520, 422,  424, 429,  435, 439

Amtrak Acela Express train disabled on  northbound track at BWI.  Middle track was out  of service for maintenance, which resulted in  single track operation from Odenton to West  Baltimore.  Extensive delays to these  northbound trains.

11/6/2018

P

431, 433 Secondary Delay

11/6/2018

P

520, 537 Secondary Delay

Cancelled due to above‐discussed disabled Acela  Express at BWI. 520 terminated at Martin due to delays caused  by above‐discussed disabled Acela Express at  BWI.  Passengers for Edgewood, Aberdeen and  Perryville accomodated by taxi.  537 originated  at Martin Airport, passengers boarding at  Perryville, Aberdeen and Edgewood  accomodated on Amtrak 171.

11/12/2018

P

410

Mechanical‐Equipment

11/15/2018

C

841

Mechanical‐Equipment

11/15/2018

C

840

Secondary Delay

11/19/2018

P

439

Crew

11/19/2018

P

447

Mechanical‐Equipment

Terminated at Halethorpe due to electric  locomotive failure.  Passengers transferred to  Train 610. Terminated just north of Union Station due to  diesel locomotive failure.  Train 843 coupled to  push 841 into Washington. Cancelled due to termination of Train 841.   Passengers accomodated on Train 842. Cancelled due to Amtrak crew management not  assigning an engineer to operate the train.   Passengers accomodated on Train 641, which  made additional stops. Cancelled due to cab car failure.  Passengers  accomodated on Train 449.

MARC Train Cancellations and Terminations November 2018 Line Date

Train

Cause

11/19/2018

P

446

Secondary Delay

11/20/2018

B

11/28/2018

P

892, 876,  Security‐Police Activity 878, 894,  880 544

Secondary Delay

Synopsis of Situation

Cancelled due to cancellation of Train 447.   Passengers accomodated on Train 544, which  held to depart at 6:50pm. Railroad closed from 7:00am to 8:25am by  Montgomery County Police due to automobile‐ pedestrian fatal hit‐and‐run adjacent to tracks at  Gaithersburg station. Cancelled due to damage to cab car suffered  from striking a deer while operating as Train 443.  Passengers accomodated on Train 446, which  operated through to Perryville.

MARC Train Service Weekday Station Boardings Comparison Report November 2018 vs. November 2017 2018 counts taken Nov. 14 Penn Line Perryville Aberdeen Edgewood Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Station Totals

North 2018 0 0 0 2 92 2 22 92 204 229 63 651 11,484 12,841

South 2018 128 214 271 318 3,855 821 1,495 2,380 2,780 590 454 554 0 13,860

Total 2018 128 214 271 320 3,947 823 1,517 2,472 2,984 819 517 1,205 11,484 26,701

North 2017 0 0 1 5 108 2 12 77 151 183 50 470 9,132 10,191

South 2017 174 207 255 383 2,820 767 1,255 1,931 2,244 588 362 460 0 11,446

Total 2017 174 207 256 388 2,928 769 1,267 2,008 2,395 771 412 930 9,132 21,637

Camden Line Camden St. Denis Dorsey Jessup Savage Laurel Race Track Laurel Muirkirk Greenbelt College Park Riverdale Washington, Union Station Totals

East 2018 0 0 24 0 19 0 47 34 38 200 21 2,436 2,819

West 2018 429 11 561 1 435 2 633 406 25 38 52 0 2,593

Total 2018 429 11 585 1 454 2 680 440 63 238 73 2,436 5,412

East 2017 0 0 19 0 20 0 58 28 29 167 22 1,985 2,328

West 2017 336 8 546 2 371 5 604 398 32 29 51 0 2,382

Total 2017 336 8 565 2 391 5 662 426 61 196 73 1,985 4,710

Brunswick Line Washington, Union Station Silver Spring Kensington Garrett Park Rockville Washington Grove Gaithersburg Metropolitan Grove Germantown Boyds Barnesville Dickerson Point of Rocks Monocacy Frederick Brunswick Harpers Ferry Duffields Martinsburg, WV Totals

East 2018 0 27 191 49 197 41 483 225 822 20 83 18 319 316 89 412 52 85 87 3,516

West 2018 3,013 469 19 1 296 2 42 10 20 0 0 0 0 0 0 0 0 0 0 3,872

Total 2018 3,013 496 210 50 493 43 525 235 842 20 83 18 319 316 89 412 52 85 87 7,388

East 2017 0 26 189 59 231 45 573 287 930 20 87 27 385 250 94 521 63 114 114 4,015

West 2017 2,886 652 21 0 287 0 40 11 14 0 0 0 50 0 0 0 0 0 0 3,961

Total 2017 2,886 678 210 59 518 45 613 298 944 20 87 27 435 250 94 521 63 114 114 7,976

MARC Train Service Penn Line Station Boardings Report Saturday, November 17, 2018 Station Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Station Totals

North 0 0 2 0 13 35 46 0 201 2,567 2,864

South 21 1,347 109 73 398 194 20 0 20 0 2,182

Total 21 1,347 111 73 411 229 66 0 221 2,567 5,046

Line Percent 0% 27% 2% 1% 8% 5% 1% 0% 4% 51% 100%

System Percent 0% 27% 2% 1% 8% 5% 1% 0% 4% 51% 100%

MARC Train Service Penn Line Station Boardings Report Sunday, November 18, 2018 Station Martin Airport Penn West Baltimore Halethorpe BWI Odenton Bowie Seabrook New Carrollton Washington, Union Totals

North 0 0 0 3 10 7 9 0 99 1,508 1,636

South 39 1,231 36 70 269 19 5 0 15 0 1,684

Total 39 1,231 36 73 279 26 14 0 114 1,508 3,320

Line Percent 1% 37% 1% 2% 8% 1% 0% 0% 3% 45% 100%

System Percent 1% 37% 1% 2% 8% 1% 0% 0% 3% 45% 100%

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