Save as much as
OneCall Managed Print Services
In today’s competitive business world, it’s more important than ever that your document output devices don’t steal from your bottom line. Productivity-boosted solutions are custom tailored for your business to provide more efficient management of device resources, which can cut costs by as much as 40%, virtually overnight.
Save as much as
40%
virtually overnight
OneCall print management solutions empower you to do more, with less. We help you implement a more efficient use and distribution of your existing hardware devices by reducing or even eliminating the need to buy new equipment. You’ll reap the benefits from simplified service contracts and high quality, lower consumable costs. And, we do it without disrupting your day-to-day operations. TM
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
Do you Have a “Print” Problem?
Consolidate, Simplify and Optimize. After a detailed physical walk-through of your offices, we compile a complete inventory of your entire fleet of document equipment, every machine in every location. We discern usage patterns throughout the entire document life-cycle, from the beginning at document creation then moving through the storage, retrieval, distribution, and disposal process. All support, service, and vendor programs are measured against usage patterns to identify cost-saving areas.
In many organizations the printer fleet is the last large unmanaged expense; future trends indicate the time has come to take control.
A detailed analysis of your current situation will focus on opportunities for improvement. We then work with you to design a new configuration to get the maximum efficiency from every machine at the lowest possible cost per copy.
• It is estimated that corporations spend between 1-3% of their total revenue on printing.* • The average office employee spends $15,000 annually on document output.** • Printer volumes are increasing 11% annually (9% black & white; 19% in color).** • More printer activity calls for growing demands of internal support—from administrative staff to the IT department. • It is estimated that 40% of all IT help desk calls are printer related, pulling valuable IT staff off core projects. • Capital budgets are being stretched with random, uncontrolled, uneducated purchases of printers and related supplies and parts.
Printing Solutions Can Solve Your “Print” Problem. *
Add Up the Savings for Yourself. Research by several leading firms has shown their organizations spend as much as 15% of annual revenue on document production, management and distribution. OneCall enables you to manage your existing document systems more efficiently, with no initial impact on your day-to-day operations. Do the math, and see the difference we can make to your bottom line. 1
NUMBER OF EMPLOYEES
2
MULTIPLY BY
$ 350.00
3
SUBTOTAL
$
4
MULTIPLY BY NUMBER OF YEARS
5
TOTAL
$
That’s the potential savings you could realize with OneCall’s Print Management Solutions—profits currently lost to inefficient resource management.
1%–3% of your annual revenue is spent on printing. Call 866.652.0082 to learn more about OneCall and how Impact can help your bottom line.
Source: All Associates Source: The Gartner Group
**
Take Control of your Printing Costs with OneCall
TM
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
OneCall Key Elements Print Management Software The OneCall remote monitoring system is comprised of powerful, yet easy-to-use software that is designed to monitor, report, and manage fleets of printers, copiers, fax machines, and multi-function peripherals. With a simple download onto your network, the OneCall Collector Agent (OCA) will remotely collect and store all of your printing devices’ diagnostic data, helping to diagnose problems before they occur and identify overworked or under-used devices. Key software features: • Less than 5-minute software installation • Secure data transfers—HIPPA compliant • Automated real-time snapshot of fleet including number of printers, types, meter reads, service alerts, general status of printers • Automated supplies ordering • Reports for usage, errors, toner
The Core Supplies-Toner • Virgin cores only • Guaranteed to equal OEM yield • Computer controlled, precision filling • Highest grade toner in each cartridge • All major components meet rigorous standards • 100% warranty against defective parts and damage
• 93.5% first time fix rate across all brands—among the top in the industry • Return visits are kept under .057% • Less than 8-hour response service
Inventory Management Unused printer supplies in your office is cash not working for you! The software provides real-time data and reporting that makes supplies inventory optimization a reality. The OneCall Program consists of an inventory management strategy that is mutually designed by Impact consultants and each end-user location. The comprehensive program also eliminates supplies obsolescence, saving space and money.
Ongoing Print Management Consulting True print management must be done by a print management expert. Formal quarterly reviews are conducted to discuss all aspects of your printer fleets ranging from total spending, to printer fleet optimization, to right-sizing opportunities. These quarterly reviews provide the ideal forum to drill down on unnecessary costs and inefficiencies that are common in most print fleet environments.
Trusted Sales Support-Single Point of Contact
Printer Service & Parts One of the key components of OneCall Printing Solutions is the highly trained and dependable technicians that participate in the National Service Provider Network. • Highest rated HP service provider network in the U.S. • Over 350 authorized service agents across the U.S. • All technicians must meet stringent certification requirements as established by the manufacturer
Although many support contacts are behind the scenes facilitating each OneCall Print Management Program, you can be assured that one single point of contact will manage and oversee all of your unique print management needs. Each OneCall Program is custom designed to specifically address each end-user environment.
Key Software Views
Technical View TM
Device Detail Information
Map View
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
OneCall Solves Print Pain Points OneCall provides the solutions for office problems: • Underutilized and stand-alone equipment • Inefficient allocation of resources •M ultiple vendor contracts •S torerooms overflowing with mismatched and outdated consumables
A poor print management program costs time, leads to unnecessary spending and printer chaos. OneCall Printing Solutions can cure the printing pain points for everyone in an organization by cutting costs and streamlining processes.
The CEO will be happy because: • A strategy will be implemented that cuts costs, boosts productivity, and creates efficiencies
The CFO will be happy because: • Current printer fleet can be maintained without adding unnecessary hardware, permanently reducing an IT infrastructure budget • Printer fleet costs will be appropriately attributed • A cost reduction strategy for the printer fleet will be developed with a trusted dealer
The IT Manager will be happy because: • All printing devices will be identified within minutes • Maintenance and supplies fulfillment is initiated before issues arise • Printer fleet management headaches will disappear
The Purchaser will be happy because: • Hardware usage can be quickly assessed and strategically replaced
The End-User will be happy because:
What Are You Waiting For? Request A OneCall Assessment Today!
• Overall printing will be more efficiently managed, supplied, and proactively serviced • A managed printer inventory
Take Control of your Printing Costs with OneCall
Call us at
866.652.0082.
Reduction of Equipment Assets
80 70 60 50 40 30 20 10 0
Reduction on Fully Burdened Cost per Page Reduction on Number of Unique Devices Reduction of Unique Supplies Customer Typical before Infastructure Optimization
TM
Optimized Infastructure
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
In today’s competitive business world, it’s more important than ever that your document output devices don’t steal from your bottom line. Productivity-boosted solutions are custom tailored for your business to provide more efficient management of device resources, which can cut costs by as much as 40%, virtually overnight.
Save as much as
40%
virtually overnight
OneCall print management solutions empower you to do more, with less. We help you implement a more efficient use and distribution of your existing hardware devices by reducing or even eliminating the need to buy new equipment. You’ll reap the benefits from simplified service contracts and high quality, lower consumable costs. And, we do it without disrupting your day-to-day operations. TM
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
Do you Have a “Print” Problem?
Consolidate, Simplify and Optimize. After a detailed physical walk-through of your offices, we compile a complete inventory of your entire fleet of document equipment, every machine in every location. We discern usage patterns throughout the entire document life-cycle, from the beginning at document creation then moving through the storage, retrieval, distribution, and disposal process. All support, service, and vendor programs are measured against usage patterns to identify cost-saving areas.
In many organizations the printer fleet is the last large unmanaged expense; future trends indicate the time has come to take control.
A detailed analysis of your current situation will focus on opportunities for improvement. We then work with you to design a new configuration to get the maximum efficiency from every machine at the lowest possible cost per copy.
• It is estimated that corporations spend between 1-3% of their total revenue on printing.* • The average office employee spends $15,000 annually on document output.** • Printer volumes are increasing 11% annually (9% black & white; 19% in color).** • More printer activity calls for growing demands of internal support—from administrative staff to the IT department. • It is estimated that 40% of all IT help desk calls are printer related, pulling valuable IT staff off core projects. • Capital budgets are being stretched with random, uncontrolled, uneducated purchases of printers and related supplies and parts.
Printing Solutions Can Solve Your “Print” Problem. *
Add Up the Savings for Yourself. Research by several leading firms has shown their organizations spend as much as 15% of annual revenue on document production, management and distribution. OneCall enables you to manage your existing document systems more efficiently, with no initial impact on your day-to-day operations. Do the math, and see the difference we can make to your bottom line. 1
NUMBER OF EMPLOYEES
2
MULTIPLY BY
$ 350.00
3
SUBTOTAL
$
4
MULTIPLY BY NUMBER OF YEARS
5
TOTAL
$
That’s the potential savings you could realize with OneCall’s Print Management Solutions—profits currently lost to inefficient resource management.
1%–3% of your annual revenue is spent on printing. Call 866.652.0082 to learn more about OneCall and how Impact can help your bottom line.
Source: All Associates Source: The Gartner Group
**
Take Control of your Printing Costs with OneCall
TM
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
OneCall Key Elements Print Management Software The OneCall remote monitoring system is comprised of powerful, yet easy-to-use software that is designed to monitor, report, and manage fleets of printers, copiers, fax machines, and multi-function peripherals. With a simple download onto your network, the OneCall Collector Agent (OCA) will remotely collect and store all of your printing devices’ diagnostic data, helping to diagnose problems before they occur and identify overworked or under-used devices. Key software features: • Less than 5-minute software installation • Secure data transfers—HIPPA compliant • Automated real-time snapshot of fleet including number of printers, types, meter reads, service alerts, general status of printers • Automated supplies ordering • Reports for usage, errors, toner
The Core Supplies-Toner • Virgin cores only • Guaranteed to equal OEM yield • Computer controlled, precision filling • Highest grade toner in each cartridge • All major components meet rigorous standards • 100% warranty against defective parts and damage
• 93.5% first time fix rate across all brands—among the top in the industry • Return visits are kept under .057% • Less than 8-hour response service
Inventory Management Unused printer supplies in your office is cash not working for you! The software provides real-time data and reporting that makes supplies inventory optimization a reality. The OneCall Program consists of an inventory management strategy that is mutually designed by Impact consultants and each end-user location. The comprehensive program also eliminates supplies obsolescence, saving space and money.
Ongoing Print Management Consulting True print management must be done by a print management expert. Formal quarterly reviews are conducted to discuss all aspects of your printer fleets ranging from total spending, to printer fleet optimization, to right-sizing opportunities. These quarterly reviews provide the ideal forum to drill down on unnecessary costs and inefficiencies that are common in most print fleet environments.
Trusted Sales Support-Single Point of Contact
Printer Service & Parts One of the key components of OneCall Printing Solutions is the highly trained and dependable technicians that participate in the National Service Provider Network. • Highest rated HP service provider network in the U.S. • Over 350 authorized service agents across the U.S. • All technicians must meet stringent certification requirements as established by the manufacturer
Although many support contacts are behind the scenes facilitating each OneCall Print Management Program, you can be assured that one single point of contact will manage and oversee all of your unique print management needs. Each OneCall Program is custom designed to specifically address each end-user environment.
Key Software Views
Technical View TM
Device Detail Information
Map View
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
OneCall Solves Print Pain Points OneCall provides the solutions for office problems: • Underutilized and stand-alone equipment • Inefficient allocation of resources •M ultiple vendor contracts •S torerooms overflowing with mismatched and outdated consumables
A poor print management program costs time, leads to unnecessary spending and printer chaos. OneCall Printing Solutions can cure the printing pain points for everyone in an organization by cutting costs and streamlining processes.
The CEO will be happy because: • A strategy will be implemented that cuts costs, boosts productivity, and creates efficiencies
The CFO will be happy because: • Current printer fleet can be maintained without adding unnecessary hardware, permanently reducing an IT infrastructure budget • Printer fleet costs will be appropriately attributed • A cost reduction strategy for the printer fleet will be developed with a trusted dealer
The IT Manager will be happy because: • All printing devices will be identified within minutes • Maintenance and supplies fulfillment is initiated before issues arise • Printer fleet management headaches will disappear
The Purchaser will be happy because: • Hardware usage can be quickly assessed and strategically replaced
The End-User will be happy because:
What Are You Waiting For? Request A OneCall Assessment Today!
• Overall printing will be more efficiently managed, supplied, and proactively serviced • A managed printer inventory
Take Control of your Printing Costs with OneCall
Call us at
866.652.0082.
Reduction of Equipment Assets
80 70 60 50 40 30 20 10 0
Reduction on Fully Burdened Cost per Page Reduction on Number of Unique Devices Reduction of Unique Supplies Customer Typical before Infastructure Optimization
TM
Optimized Infastructure
Create • Distribute • Manage • Documents ImpactNetworking.com • 866.652.0082
