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TWO SIDES OF THE IT BEAR IN MANUFACTURING Insight from the front line of digital transformation in manufacturing
Is your digital transformation keeping pace with customer demand – and with your competitors? While consumers have rushed to revel in the digital revolution, manufacturers with legacy systems have struggled to tame the IT bear and make the necessary changes. Complexity, big data and risk management are all factors shaping the approach to digital transformation. Here’s some fresh insight to help you tame your bear, direct from the people on the front line of digital transformation in manufacturing: IT decision makers and the employees that put the new technologies to work.
OF COURSE, THERE ARE CHALLENGES FOR IT TEAMS
THERE’S A REAL APPETITE FOR DIGITAL TRANSFORMATION IN THE MANUFACTURING SECTOR OVER
47
80% SECURITY
OF RESPONDENTS
%
OF IT DECISION MAKERS
AGREE THAT IS A MAJOR CONCERN
IN MANUFACTURING
IN THE DRIVE
SAY DIGITAL
TOWARDS DIGITAL TRANSFORMATION
TRANSFORMATION IS A KEY PRIORITY
FOR THEIR BUSINESS
70
MORE THAN
%
WHILE
34
SAY THAT THE DRIVE TOWARDS
%
SAY THEY ARE WORRIED ABOUT
MANAGING EXISTING IT COMPLEXITY
DIGITAL TRANSFORMATION
IS MAKING THEIR JOB
MORE EXCITING...
OVER A THIRD HIGHLIGHT
...AND NEARLY ALL STATE THAT IT IS ENABLING THEM TO DEVELOP NEW SKILLS
HAVING THE RIGHT TECHNOLOGY AND
THE RIGHT SKILLS AS KEY CHALLENGES
DIGITAL TRANSFORMATION
BUT THE BENEFITS TO BE GAINED ARE CLEAR
90
%
SAY BETTER CUSTOMER SERVICE AND FASTER RESPONSE TIMES ARE KEY MARKERS OF SUCCESS
OVER
47
WHILE
42
%
%
BELIEVE THAT INCREASED CUSTOMER SATISFACTION AND REVENUE GROWTH ARE ALSO CRITICAL MEASURES
BUSINESS AVAILABILITY
39
%
SEE HIGHER LEVELS OF AVAILABILITY AS A GREAT OUTCOME FOR THE BUSINESS
SAY FASTER DEPLOYMENT OF APPS AND SERVICES IS AN IMPORTANT DRIVER FOR CHANGE
EMPLOYEES SEE SLIGHTLY DIFFERENT BARRIERS TO BE OVERCOME BEFORE THEY GET THE FULL BENEFIT OF DIGITAL TRANSFORMATION.
HALF OF ALL EMPLOYEE
RESPONDENTS SAID THEIR ORGANIZATIONS
NEED TO ENSURE TEAMS HAVE THE RIGHT TECHNICAL SKILLS
AND THE RIGHT TRAINING TO ENABLE DIGITAL TRANSFORMATION...
…AND A THIRD SAY THAT HAVING ENOUGH TIME AND HAVING THE RIGHT MANAGEMENT
SKILLS ARE SIGNIFICANT
BARRIERS TO CHANGE
BUT EMPLOYEES ARE ALSO HUNGRY FOR CHANGE AND SEE GREAT OUTCOMES FROM DIGITAL TRANSFORMATION:
80
%
BELIEVE THAT HAVING ACCESS TO THE LATEST DIGITAL TOOLS, SUCH AS MOBILE BUSINESS APPLICATIONS AND ONLINE COLLABORATION TOOLS, IS IMPORTANT FOR THEM
77
51
%
AND
48
%
SAY THAT IT ACTUALLY MAKES THEM BETTER AT THEIR JOBS
BELIEVE THAT IT MAKES THEM MORE PRODUCTIVE
SAY IT MAKES IT EASIER TO DO THEIR JOBS
%
TALK TO US AND FIND OUT HOW WE CAN HELP YOU TAME THE BEAR. TOGETHER, WE CAN SHAPE A ROADMAP THAT WILL ENABLE
YOU TO BUILD A DIGITAL BUSINESS THAT IS AGILE AND
COMPETITIVE FOR TODAY AND TOMORROW. REMOVE THE WILD COMPLEXITY
KEEP INNOVATION ON TRACK BRING YOUR IT
IN LINE WITH YOUR GOALS
VISIT
tamethebear.com
SOURCE: Research was conducted by Vanson Bourne, on behalf of Sungard Availability Services, and questioned IT decision makers (715) and wider business employees (1400) from across the US, Canada, UK, France, Sweden and Ireland. Sungard Availability Services is a trademark or registered trademark of SunGard Data Systems or its affiliate, used under license. The Sungard Availability Services logo by itself is a trademark or registered trademark of Sungard Availability Services Capital, Inc. or its affiliate. All other trademarks used herein are the property of their respective owners. © 2017 Sungard Availability Services, all rights reserved. www.sungardas.com
Is your digital transformation keeping pace with customer demand – and with your competitors? While consumers have rushed to revel in the digital revolution, manufacturers with legacy systems have struggled to tame the IT bear and make the necessary changes. Complexity, big data and risk management are all factors shaping the approach to digital transformation. Here’s some fresh insight to help you tame your bear, direct from the people on the front line of digital transformation in manufacturing: IT decision makers and the employees that put the new technologies to work.
OF COURSE, THERE ARE CHALLENGES FOR IT TEAMS
THERE’S A REAL APPETITE FOR DIGITAL TRANSFORMATION IN THE MANUFACTURING SECTOR OVER
47
80% SECURITY
OF RESPONDENTS
%
OF IT DECISION MAKERS
AGREE THAT IS A MAJOR CONCERN
IN MANUFACTURING
IN THE DRIVE
SAY DIGITAL
TOWARDS DIGITAL TRANSFORMATION
TRANSFORMATION IS A KEY PRIORITY
FOR THEIR BUSINESS
70
MORE THAN
%
WHILE
34
SAY THAT THE DRIVE TOWARDS
%
SAY THEY ARE WORRIED ABOUT
MANAGING EXISTING IT COMPLEXITY
DIGITAL TRANSFORMATION
IS MAKING THEIR JOB
MORE EXCITING...
OVER A THIRD HIGHLIGHT
...AND NEARLY ALL STATE THAT IT IS ENABLING THEM TO DEVELOP NEW SKILLS
HAVING THE RIGHT TECHNOLOGY AND
THE RIGHT SKILLS AS KEY CHALLENGES
DIGITAL TRANSFORMATION
BUT THE BENEFITS TO BE GAINED ARE CLEAR
90
%
SAY BETTER CUSTOMER SERVICE AND FASTER RESPONSE TIMES ARE KEY MARKERS OF SUCCESS
OVER
47
WHILE
42
%
%
BELIEVE THAT INCREASED CUSTOMER SATISFACTION AND REVENUE GROWTH ARE ALSO CRITICAL MEASURES
BUSINESS AVAILABILITY
39
%
SEE HIGHER LEVELS OF AVAILABILITY AS A GREAT OUTCOME FOR THE BUSINESS
SAY FASTER DEPLOYMENT OF APPS AND SERVICES IS AN IMPORTANT DRIVER FOR CHANGE
EMPLOYEES SEE SLIGHTLY DIFFERENT BARRIERS TO BE OVERCOME BEFORE THEY GET THE FULL BENEFIT OF DIGITAL TRANSFORMATION.
HALF OF ALL EMPLOYEE
RESPONDENTS SAID THEIR ORGANIZATIONS
NEED TO ENSURE TEAMS HAVE THE RIGHT TECHNICAL SKILLS
AND THE RIGHT TRAINING TO ENABLE DIGITAL TRANSFORMATION...
…AND A THIRD SAY THAT HAVING ENOUGH TIME AND HAVING THE RIGHT MANAGEMENT
SKILLS ARE SIGNIFICANT
BARRIERS TO CHANGE
BUT EMPLOYEES ARE ALSO HUNGRY FOR CHANGE AND SEE GREAT OUTCOMES FROM DIGITAL TRANSFORMATION:
80
%
BELIEVE THAT HAVING ACCESS TO THE LATEST DIGITAL TOOLS, SUCH AS MOBILE BUSINESS APPLICATIONS AND ONLINE COLLABORATION TOOLS, IS IMPORTANT FOR THEM
77
51
%
AND
48
%
SAY THAT IT ACTUALLY MAKES THEM BETTER AT THEIR JOBS
BELIEVE THAT IT MAKES THEM MORE PRODUCTIVE
SAY IT MAKES IT EASIER TO DO THEIR JOBS
%
TALK TO US AND FIND OUT HOW WE CAN HELP YOU TAME THE BEAR. TOGETHER, WE CAN SHAPE A ROADMAP THAT WILL ENABLE
YOU TO BUILD A DIGITAL BUSINESS THAT IS AGILE AND
COMPETITIVE FOR TODAY AND TOMORROW. REMOVE THE WILD COMPLEXITY
KEEP INNOVATION ON TRACK BRING YOUR IT
IN LINE WITH YOUR GOALS
VISIT
tamethebear.com
SOURCE: Research was conducted by Vanson Bourne, on behalf of Sungard Availability Services, and questioned IT decision makers (715) and wider business employees (1400) from across the US, Canada, UK, France, Sweden and Ireland. Sungard Availability Services is a trademark or registered trademark of SunGard Data Systems or its affiliate, used under license. The Sungard Availability Services logo by itself is a trademark or registered trademark of Sungard Availability Services Capital, Inc. or its affiliate. All other trademarks used herein are the property of their respective owners. © 2017 Sungard Availability Services, all rights reserved. www.sungardas.com
