Taming of the (ArcGIS) Server

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Taming of the (ArcGIS) Server Susan Carlson, Julie Kottamala, David Torraca Loudoun County Office of Mapping and Geographic Information

Overview Background – How did we get here? Tuning & Monitoring – What do we do with it?

ArcGIS Desktop Environment

ArcGIS Server Environment

Scheduled Tasks

Applications

Applications

Applications

Applications

Applications

Supported Applications

Supported Applications

Supported Applications

Supported Applications

Supported Applications

Supported Applications

Supported Applications

http://gep.frec.vt.edu/va_utc.html

Services

Applications in the works Mobile Apps: y Sidewalks and trails y Emergency Operations Center photo capture y Intersection proffer management y Stormwater structures lookup (compact API for

Blackberry/mobile) y Stormwater structures maintenance y Bus route finding i.e. “where’s the bus now” y Hunting analysis y Fire Hydrant mapping

Concerns y Application Accessibility 24/7 y Human Resources y System Resources y Licensing y Application Creep y System Growth y Reporting

Tuning & Monitoring Tuning – development y Web Services y Applications

Monitoring – production y Web Services y Applications y System

Tuning Web Service Development y Data – local FGDB on each server y Map Documents y Authoring specifications (Esri recommendations) y Map Service Publishing toolbar

y Caching – base layers, imagery y Fixes y Service settings y y

Recycle hourly – to keep services ‘awake’ Min. # instances to 0 – to restart services on Test server

y Scheduled Task – open REST services and websites y Geoprocessing Service – use from internet server only

Tuning Application Development: Firebug & YSlow y Runtime errors y Console logging y Network usage y Performance

Free Browser Add-ons for Firefox

http://getfirebug.com/

http://yslow.org/

Monitoring Source

Monitoring Tool

HTTP Requests

Google Analytics

Geocortex Optimizer

IIS (Web) Log Files

WebLog Expert Lite

Geocortex Optimizer

Performance Counters (Windows)

Server Manager Diagnostics

Geocortex Optimizer

ArcGIS Server Log Files

ArcGIS Server Manager / ArcCatalog

Probes & Alarms

Geocortex Optimizer

Java/Python Custom Script

Service Monitor Esri ArcScript

Geocortex Optimizer

Google Analytics y Free web statistics – internet only y Hosted by Google y Requires: y Analytics Account y Tracking ID for each site y Add tracking code snippet to web page y Collects: y HTTP request of the visitor y Browser/system information y Can be customized for Event Tracking (tool usage) http://www.google.com/analytics/

Google Analytics Visits: for Performance Measures

Google Analytics Avg. Page Load Time: View potential issues

Google Analytics Browser Usage: For development and testing

WebLog Expert Lite y y y y

Free web statistics – internet & intranet Installed locally Reads IIS/Apache logs Reports on demand

For Performance Measures

http://www.weblogexpert.com/lite.htm

Geocortex Optimizer Monitoring software purchased from Latitude Geographics y Reporting – web interface or export PDF y Tool usage in site y Popular Layers y Popular Extents y Map Service load time y System Performance y Alarms – email alerts y Website down y Services down y Server down http://www.latitudegeo.com/ http://www.geocortex.com/arcgis-server-software/geocortex-optimizer/

Geocortex Optimizer

Geocortex Optimizer Reporting: Website Tool Usage –JavaScript code in application

Geocortex Optimizer Reporting: 20 Most Popular Layers – ArcGIS Server log files

Geocortex Optimizer Reporting: Layer Processing Time & Most Costly Services

Geocortex Optimizer Reporting: Windows Performance Counters

Geocortex Optimizer Reporting: % Uptime, % Availability – Pings/Probes

Geocortex Optimizer Alarms y Ping y Servers y Probes y Sites y Services y Sends email

Still to do: Add System Performance alarms

Geocortex Optimizer Monitoring the Monitor y Geocortex Agent Service – stopped after MS Updates reboot y Set MS Updates to 1x per week (all servers) y Scheduled task – starts service if stopped, sends email y SQL Server – database growth y Log file location – double records when moved y Delete records – issue with deleting > 1 day y Collection intervals – settings to decrease # records y Alarms y Emails during maintenance y Probes – max # web sites is 4

Geocortex Optimizer Using the Monitor y Daily – Check for email alerts y Quarterly y Review of Monthly Reports y Backup/delete records from SQL Server y Backup/delete IIS and ArcGIS Server logs y Constraints y No reporting for tools and layers not being accessed y Staff time to review reports

Heat Map

Final Thoughts y Suite of tools help to educate analysts on the use of the

applications and lead to better management of the servers y Alerts and alarms assist in identifying issues with the

application components and the servers y Improves communication with management and users y Enhances planning for future applications and system

growth

Thank you! [email protected] [email protected] [email protected] www.loudoun.gov/omagi Phone: 703-771-5778