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US 20030 172002A1
(19) United States (12) Patent Application Publication (10) Pub. No.: US 2003/0172002 A1 (43) Pub. Date:
Spira et al. (54) MENU DRIVEN MANAGEMENT AND OPERATION TECHNIQUE
Sep. 11, 2003
Related US. Application Data (60)
(76) Inventors: Mario Cosmas Spira, Erlangen (DE); Erich Niedermayr, Vatersteeten (AT);
Provisional application No. 60/190,170, ?led on Mar.
17, 2000.
Gunter Menden, Heroldsbach (DE); Hans Klemme-Wol?', Dietikon (CH);
Publication Classi?cation
Michael Bernhard KimberlyCavanagh, James Summer, Pfeifer, Alberta Wien AlbertaPerry (CA);
IIlt. U-S- Cl-7 Cl- ................................................... .............................................................. .. ..
Krzysztof Goly, Alpharetta, GA (US);
(57)
Jorg
ABSTRACT
A method‘ for doing business includes a menu of services
Lesley Williams British Columbia
From WhlCh services are selected and performing those
(CA); Michael V’VHCOX, Swanne (GA);
services on an outsourced basis to plants, such as industrial
Giuseppe Zancolich, A1phr etta (GA); Michael Taylor Ontario (CA)_ Schulze
plants. An overall plan for providing maintenance and technical services fODbllSlIlCSSGS and plants, ‘as broadly
H Um Hannes é?angen (DE) ’
de?ned, includes generic procedures for the services Written
’
as a manual of standard practices. A knowledge base or
experience database of data and people is utilized, and both Correspondence Address: SCHIFF HARDIN & WAITE 6600 SEARS TOWER
hardWare and softWare tools are selected and used in pro viding the services. Technical services are offered to cus tomers on all outsourced basis according to a menu of
233 S WACKER DR CHICAGO’ IL 60606_6473 (Us)
services available. A menu is provided for categories of equipment on With the technical services provider offers technical services and a menu is also provided identifying the technical services Which are offered. The services are
(21)
APPL NO;
09/980,643
modular and are selected based upon the customer’s needs.
(22)
PCT Filed;
Mar, 15, 2001
The modular services are offered at tWo levels, a basic level and a high end level. Motor services are offered to customers on an outsourced basis according to a menu of services available. The services are modular and are selected based upon the customer’s needs. The modular services are offered
(86)
PCT No.:
PCT/US01/08328
at tWo levels, a basic level and a high end level.
2
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\\ _
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DEPARTMENTS A
——
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INTERNAL AGREEMENTS WITH
(SPEC. BUSTNESS __] SEGMENT)
PROJECT USTS OF PRODUCT SALES
202
— 2
INTERNAL AGREEMENTS WITH REGIONS
22
204
(PARTNER AGREEMENTS)
Patent Application Publication
Sep. 11, 2003 Sheet 1 0f 23
US 2003/0172002 A1
HJiH]J[I] PROCESS SUPPORT AND CONDITION ASSESSMENT TOOLS SOFTWARE
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Sep. 11, 2003 Sheet 12 0f 23
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Sep. 11, 2003 Sheet 14 0f 23
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(19) United States (12) Patent Application Publication (10) Pub. No.: US 2003/0172002 A1 (43) Pub. Date:
Spira et al. (54) MENU DRIVEN MANAGEMENT AND OPERATION TECHNIQUE
Sep. 11, 2003
Related US. Application Data (60)
(76) Inventors: Mario Cosmas Spira, Erlangen (DE); Erich Niedermayr, Vatersteeten (AT);
Provisional application No. 60/190,170, ?led on Mar.
17, 2000.
Gunter Menden, Heroldsbach (DE); Hans Klemme-Wol?', Dietikon (CH);
Publication Classi?cation
Michael Bernhard KimberlyCavanagh, James Summer, Pfeifer, Alberta Wien AlbertaPerry (CA);
IIlt. U-S- Cl-7 Cl- ................................................... .............................................................. .. ..
Krzysztof Goly, Alpharetta, GA (US);
(57)
Jorg
ABSTRACT
A method‘ for doing business includes a menu of services
Lesley Williams British Columbia
From WhlCh services are selected and performing those
(CA); Michael V’VHCOX, Swanne (GA);
services on an outsourced basis to plants, such as industrial
Giuseppe Zancolich, A1phr etta (GA); Michael Taylor Ontario (CA)_ Schulze
plants. An overall plan for providing maintenance and technical services fODbllSlIlCSSGS and plants, ‘as broadly
H Um Hannes é?angen (DE) ’
de?ned, includes generic procedures for the services Written
’
as a manual of standard practices. A knowledge base or
experience database of data and people is utilized, and both Correspondence Address: SCHIFF HARDIN & WAITE 6600 SEARS TOWER
hardWare and softWare tools are selected and used in pro viding the services. Technical services are offered to cus tomers on all outsourced basis according to a menu of
233 S WACKER DR CHICAGO’ IL 60606_6473 (Us)
services available. A menu is provided for categories of equipment on With the technical services provider offers technical services and a menu is also provided identifying the technical services Which are offered. The services are
(21)
APPL NO;
09/980,643
modular and are selected based upon the customer’s needs.
(22)
PCT Filed;
Mar, 15, 2001
The modular services are offered at tWo levels, a basic level and a high end level. Motor services are offered to customers on an outsourced basis according to a menu of services available. The services are modular and are selected based upon the customer’s needs. The modular services are offered
(86)
PCT No.:
PCT/US01/08328
at tWo levels, a basic level and a high end level.
2
174q
r120
\NTROEJTJCTION _’ mail?’ OF _’ MARK3iTING Q 170
172)
f
r226
SALES
eggs/Eggs *h’Qg
ADDL. ASPECTS To BE cOvERED |NI MANUAL
.; ii
208
176/: 178 /
180
,
5,36%: REGIONAL MARKETS AND PRIORITIES
5,, W
@
:15 cUSTOMERS
CLOSER TO CUSTOMER
"
~
CONTRACTS WITH
SUBCONTRACTORS 214
195
GENERAL CONTRACTOR 215
’@ / \ 184
-
REFERENCES WITH
198
CONTRACTS
KEY DATA
OUR MARKET
LEAFLETS
PosmoN
DOCUMENTS,
200 __J
216\
CONTRACTS WITH
—-—
JOINT VENTURE
BROCHURES
PARTNERS 218
MARKET POSITION OF 156
H
FLYERS FOR FIRST
PRODUCT SALES
CONTACT
DEPARTMENTS
188 -
\\ _
PRODUCT SALES 220
DEPARTMENTS A
——
RREOUALIFTOATION
DEPARTMENTS
INTERNAL AGREEMENTS WITH
(SPEC. BUSTNESS __] SEGMENT)
PROJECT USTS OF PRODUCT SALES
202
— 2
INTERNAL AGREEMENTS WITH REGIONS
22
204
(PARTNER AGREEMENTS)
Patent Application Publication
Sep. 11, 2003 Sheet 1 0f 23
US 2003/0172002 A1
HJiH]J[I] PROCESS SUPPORT AND CONDITION ASSESSMENT TOOLS SOFTWARE
v
14
HARDWARE
Patent Application Publication
Sep. 11, 2003 Sheet 2 0f 23
US 2003/0172002 A1
FIG. 2 PLANT
~
I
08
L7 16
I i
I
19
5 20 .
HOSTING26
28
I
\ REGIONAL GENE?
\
I
I""‘;
II
I
22,_\_ L'y IfSERVICE If ‘
II PROVIDER I
G32
I
3g}
REGIONAL CENTER I
30-) FIG. 3
\
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24
-----------
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APPLICATION
PLANT
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36 I
/(/
5
K
T
1
24
I 24
23
7
43
I
42"""""" I
I REGIONAL , CENTER
\4O
Patent Application Publication
Sep. 11, 2003 Sheet 3 0f 23
mm mm
Nw.POmwWE
on
Miraw
mm
US 2003/0172002 A1
Patent Application Publication
Sep. 11, 2003 Sheet 6 0f 23
—>( A }' ' 'IJ '
US 2003/0172002 A1
6. BID 232
I
238
_—*®
PREPARATION ~
STRUCTURE
RATING OF
TENDER
ANALYSIS - TECHNICAL
FACTS & ‘
Q2
INQUIRY
_ IT
PLANT
M
- COMMERCIAL
GREENFIELD:
226
230
STRUCTURE
k
-
224
PROJECT 234
I
,\
240 / 242
REPOSITORY
PRODUCTIVITY/
f 236
MODEL 244
COMPANY SET-UP
R AND M
OPERATIONS
.
_
246
(RELIABILITY AND
PERSQNNEL
MAINTAINABILITY)
INVENTORY
PRECONDITION
>
247
\_.A
(250
248
MT-COST
FOR PLANT /
MODEL
EQUIPMENT
.
DESIGNER
252
INOUIRY SALES CONTACT
CUSTOMER SERIOUSLY -
INTERESTED
BROWNFIELD.
IN SERVIC
PRELIMINARY QUESTIONNAIRE "FIRST VISIT" 262
I
270
_
_
.
_
_
*
_
_
_
_
S
.__
, Q 'WAUDITINTEGRATEDINMTAUDITPROCESS T
MBR __ “ABE?
PORT
- SCOPE/RESPONSIBILITIES OF III
i
! OPERATIONAL!PROCESSSPECIFICREQUIREMENT
Z-GT _ \ I AND RESTRICTIONS
PROQECT REPOSWORY
!
'IIT SPECIFIC CONTRACTTERMS. 6.9. RELIABILITY, I . IIIIBIIIIY. SECURITY.
I ORGANIZATIONIREGIONAL DISTRIBUTION OF IL l
,PROSSSZLV'W |sIsIEIIs, APPLICATIONHOSTING, REMOTE _
_
RANDM
“335;?
iMONITORING
_
.INTERFACETOCUSTOMER, COMMON USED
I I
-
IRESOURCES ! UPMINISTRAHVEASPECIS AND REQUIREMENTS I
Patent Application Publication
Sep. 11, 2003 Sheet 7 0f 23
US 2003/0172002 A1
—>®
$©
276
%> < 258 '
2538 304
COPE OF
MTCOST
BID/NO BID_SERVICES_ ESTIMATE _
DECISION
AND
AND
SUPPLIES
3236
‘
30;;
‘
RISK
\
_PR|C[NG_ (gg?AT'oN
ANALYSIS
SAVINGS
310
'
CON
NEGOT'IQQCT “TRACT A ‘ON
I
290
r280 _ STRATEGY
( \
308v, RULESACC. TO FORMS OF igg?glim
LINK TO Talc PAGES
TOP-DOWN
FINANCING MODELS
SPECIFIC RULES FOR DEMOBILIZATION
ESTIMATE
—————————— -—
__ORGANIZATION (COMPARATIVE) I -
MT-TASKS AND
_,_\ \282 284
PROCEDURE
AND CONCEPTS
, 292' I
CONTRACTORS //\296 294 . MATERIALS |
,
'”
'
‘286
312
SUB _L\COST w
I
m PLANS
-
RULES FOR NON COSNETF'xgESOF
5581mm}?
OBJECTIVES MT
I
SPECIAL PRICING CONTRACTFORMS
298
PERSONNEL
I
,
'
l
.
I
*/_\L300 MAINTENANCE
|
2
INTRA
| 0
L___]_ . _______ STRUCTURE __-_/ I l
MARGIN
! 393 l \_ | ~I—
!
301 PRODUCTIVITY 299 “ LABOR
/~\ SAVINGS
Patent Application Publication
Sep. 11, 2003 Sheet 12 0f 23
US 2003/0172002 A1
520
11
528
518
526
EPRMPTA
MRP
DCS
ED\IM
CM@S
/‘r\51r6\J
,7;
19 /S
524
FIG.13
Patent Application Publication
Sep. 11, 2003 Sheet 14 0f 23
US 2003/0172002 A1
w.mE owa \\ \\ \\_
23
wom$z2?0u5w_93AmQ75mz5?
