2017 Annual Conference

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2017 Annual Conference

Marcia Anderson, R.N, BSN, CCM, CDMS, PAHM, Chief of Medical Services, Inland Empire Health Plan Anne Crawford, RN, BSN, MS, FAHM, Director ATTAC Consulting Group

2017 Annual Conference

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2017 Annual Conference

Background CMS Audit Building New Infrastructure Remediation Strategies Carrots and Sticks Delegation Oversight Quality and Training

Successes / Challenges 3

2017 Annual Conference

2017 Annual Conference

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2017 Annual Conference

IEHP-Local Initiative Medi-Cal Managed Care Plan Joint Powers Agency of Riverside and San Bernardino Counties Organized as a Public Agency, Not-for-profit HMO Began Operations September 1, 1996 Serve the 1st and 4th largest counties in the country Mixed Model HMO: Independent Physician Association (IPA) 50 to 60% Direct Physician Contracting 40 to 50% 6

2017 Annual Conference

Currently over 1.245 million members enrolled: 1,220,388 Medi-Cal (Medicaid) Members 25,402 Cal MediConnect Plan (Medicare-Medicaid) Members  Inland Empire Health Plan (IEHP) is the first of 65 MedicareMedicaid Plans (MMP) in the nation to reach 25,000 members  Insure 1 in 4 people in the Inland Empire 7

2017 Annual Conference

Began operations with < 60,000 Medi-Cal Members

One of the 1st Medi-Cal only H.P. in CA to receive “Commendable” NCQA Accred.

Launches Healthy Families Program

Enrolls SPDs who have Medi-Cal into managed care

Launches the Open Access Program in SB Cty

1st full-service H.P. in the nation to receive full NCQA accred. for DM

IEHP launches Medicare SNP

ACA and CMC Program starts

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2017 Annual Conference

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2017 Annual Conference

• What type of Organization do you work for? • What best describes your organization’s largest line of business?

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2017 Annual Conference

2017 Annual Conference