2019 Tealeaf National User Group

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IBM Tealeaf @

February 12-15 Moscone Center and surrounding areas San Francisco, CA

An agenda for events related to IBM Tealeaf and Watson Customer Experience Analytics

2019 Tealeaf National User Group To be held during THINK on Thursday Feb 14 in San Francisco. Westin St. Francis, San Francisco Union Square (close to THINK events). Preliminary agenda as follows: Time

Topic

Speaker(s)

9:30AM-9:45AM

Introduction

Host

9:45-10:30AM

Product Roadmap/What’s New

IBM - TBD

10:30AM-10:45AM

Break

10:45AM-11:30AM

What’s New for Tealeaf UIC - IBM

11:30PM-12:30PM

Lunch – Meet the Experts

12:30PM-3:45PM

Open Lab

Kevin Farley, Preston Harris

3:45PM - 4:30PM

Q&A and Discuss Your Wish List panel - feedback

The Usual Suspects

Preston Harris

Learn more at ibm.com/think © Copyright IBM Corporation 2018.

February 12-15 Moscone Center and surrounding areas San Francisco, CA

Think Sessions related to IBM Tealeaf Date

Time

11-Feb

4:30 - 5:15

7528 | Paypal-led session on IBM Tealeaf (Title TBD)

Dieter Davis, Paypal

12-Feb

9:00-9:45

6685 | Track 2| Roadmap: IBM Tealeaf

Robert Hain,Whit Blodgett

12-Feb

10-10:45

6689 | Marketing Analytics with Watson Marketing

Ana Cardenas, IBM

12-Feb

11:15 - 12

5295 | How Endesa Measures and Improves Customer Experience with IBM Tealeaf

Arturo Guerrero Diaz-Pintado, IBM Jorge Sánchez-Mayoral Valéns, Endesa Maria Sol Dominguez Carnuccio, Endesa

12-Feb

2:30 - 3:15

4374 | How To Build a Single View of Your Customer Journey

Peter Mercado, IBM; Ana Cardenas, IBM

13-Feb

9:30-10:10

6024 | How Nationwide Insurance Achieved Cross-Domain Tracking with Watson Customer Experience Analytics

James Besaw,Nationwide Insurance; Aaron Gregory,IBM

13-Feb

4:30 - 5:10

7529 | Achieve CX Transformation and Deliver the Ultimate Outcomes with IBM Tealeaf

Speakers: Customer Panel TBD

13-Feb

5:30-6:10

6695 | Fraud Prevention with Tealeaf Robert Hain,IBM

13-Feb

8:30-9:10

6697 | Anomoly Detection with IBM Tealeaf

14-Feb

Session Title

11:30-12:10 4651 | Finally, an open and connected marketing ecosystem with Universal Behavior Exchange

Speaker Name

Alexander  Oleszkiewicz, IBM Peter Mercado, IBM; Jonathan Kamien, IBM

NOTE: All times, dates and content subject to change

© Copyright IBM Corporation 2018.