About VolunteerMatch Who We Are VolunteerMatch is the Web’s largest volunteer engagement network, offering solutions to make it easier for individuals, nonprofits and companies to make a difference. Our Mission To strengthen communities by making it easier for good people and good causes to connect. Good People. Good Causes. – 10 million visitors in 2012 – 90,000 nonprofit users – 155 network partners
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About our Insights Program
How We Define Insights:
Actionable, measureable recommendations based on experience or analysis.
How You Can Participate:
blogs.volunteermatch.org/volunteeringiscsr
Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
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About the Survey Approach: Fielded August 19 – September 14, 2012 among 97 current VolunteerMatch clients with EVPs with a response rate of 45 percent. Outlier data removed for accuracy. Goals: • Benchmark EVP inputs • Inform client programs & identify opportunities • Provide best practices for all EVPs
Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
• Business goals • Aligned infrastructure • Resonant cause(s) • Integration with corporate citizenship
45%
32%
Culture of Engagement
• Facilitative procedures • Formal encouragement • Business department support • Middle-management outreach • Senior management modeling • Accessible information
Drivers of Effectiveness in Employee Volunteering & Giving Programs Benchmarking Survey Tool 2008-2010 www.volunteerbenchmark.com
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True Impact ROI Findings
True Impact Volunteerism ROI Tracker Results, 2012
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What we learned…
PROGRAM PROFILE
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Program Age: Young at Heart
50
48%
40 % of total
6 yrs Average Age
30 21%
20 12%
11% 6%
10
0-2
3-5
6-8
9-11
11-13
3%
13-15
15+
# Years Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
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Managed by Specialty Depts. Common Departments Tasked with EVP Management Corporate Philanthropy/Community Involvement
21%
Corporate Responsibility/CSR
21%
Marketing/Communications
42%
15%
External Relations/Corporate Affairs
13%
Corporate Foundation
13%
Human Resources
10%
Other
8% 0%
5%
10%
15%
20%
Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
25%
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Large Program, Lean Staff 32,871 Eligible Employees
1 Program Manager 10
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Making it all work…
PROGRAM SUPPORT
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Volunteer Committees Popular Does your organization have volunteer committees/councils to help support the program staff?
• 71% Yes • 29% No Commonly organized by:
Geography/Location – 72%
Centralized at HQ – 32%
Department – 24% 12
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Dreaming of More Resource$
I dream of $61.79 per employee
I have $37.78 per employee
Participants believe they need 64% more budget to run an optimal program 13
Leadership Involvement Important
51%
Average C-Level Involvement in an EVP
Percentage of Companies
35%
30% 30%
27% 24%
25% 20%
15% 15% 10% 5%
3%
0%
1 Low
2
3
4
5 High
Level of Involvement Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
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What it looks like…
PROGRAM ATTRIBUTES
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Stronger with Nonprofit Partners
62%
Have strategic or national nonprofit partnerships for their program
Average number of strategic nonprofit partners Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
4 16
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Rally Action with Service Events
74% Host a day, week, or month of service
Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
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How To Recognize & Incentivize How Employee Volunteers are Recognized & Incentivized Percentage of Companies
70% 60%
59%
56%
53%
50%
50%
41%
41%
40%
26%
30% 20% 10% 0%
Thank You Letters
Dollars for Public Contests & Doers Recognition Giveaways
Volunteer Team Grants Awards
Other
Type of Recognition or Incentive
Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
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High Engagement with Paid Volunteer Time Off (PVTO)
17 hours per employee per year
Download the 2012 VolunteerMatch EVP Client Insights Survey at: http://solutions.volunteermatch.org/volunteermatch-insights
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Skilled Volunteering Low Composition of a Typical Employee Volunteer Program 4% 13% Traditional Volunteering Skilled Volunteering Pro Bono Volunteering Micro Volunteering (