21% 44% 2485 8572 2.8 $971 +17 +85

Case Study: National Consumer Technology Manufacturer National technology manufacturer partnered with Compass to help move employees to a Consumer-Directed Health Plan. BACKGROUND.

2015 SOLUTION MIX.



Client since March 2011.



4,100 employees.



Nearly half of the employees are over the age of 40.



Partnered with Compass to help move to a consumerdirected health plan (CDHP) model in 2013.



NAVIGATION

37%

• • • •

BENEFITS CONNECTIVITY

63%

Positioned Compass as central point for all healthcare

20% of solutions referred EEs into the following programs: • Wellness Program • EAP • Rx Management • Rx Mail Order

questions.

CONSUMERISM

UTILIZATION.

• Doctor Recs • Cost Estimates • Rx Reviews

21%

44%

2015 RESULTS

ALL TIME RESULTS

USER STATS.

SATISFACTION.

$971 2015 Savings per User

2015 Solution Count

2,485

©2016 Compass Professional Health Services

All Time Solution Count

8,572

Benefits Questions Bill Reviews Coordination of Care Plan Selection

How likely are you to recommend Compass to a friend or colleague? Net Promoter Score (NPS) = % Promoters - % Detractors

Compass

2.8 2015 Solutions per User

+85

Health Insur. Industry Avg.1

+17

1Satmetrix_2014_B2C_Benchmark_Overview.pdf

Compass Professional Health Services® 3102 Oak Lawn Ave., Suite 215, Dallas, TX 75219 compassphs.com | [email protected]