association owner site instructions
ASSOCIATION OWNER SITE INSTRUCTIONS
CONDOMINIUM OWNER SITE INSTRUCTIONS
GET YOURPASSWORD PASSWORD AND GET YOUR AND SIGNSIGN IN IN Your password will be sent by email. The email will contain the website, login ID, and temporary password to use when in you the first using theinResident in box Login on theat temporary password toyou usesign when sign time. in theSign firstin time. Sign using thesign Resident right side of the screen. imperialproperties.ca
You will be prompted to change your password the first time you sign in.
GENERAL GENERAL SETTINGS SETTINGS You can use the My info page to keep your contact information up-to-date and to change your password.
John
Payment - By John Smith ***5555
PAYMENTS TAB PAYMENTS TAB The Payments tab shows ledger history - charges, payments, refunds, and so on.
John
Make a payment online by clicking the Make payment button. You have the option to make a one-time payment or set up an automatic payment to process on a regular basis.
John
5555
Smith
***5555
Payment - By John Smith ***5555
Once it will Once you you make make aa payment, payment, it will be be credited instantly to your account. It credited instantly to your account. may take a day or two for the charge It may take a day or two for the to affecttoyour bank account or credit charge affect your bank account. card. If an online payment is refused If an online payment is refused by by your bank, the Payments tab will your bank, the Payments tab will be be updated automatically. updated automatically.
MESSAGES TAB MESSAGES TAB The TheMessages Messagestab taballows allowsfor forthe thesubmission submissionofofmaintenance maintenancerequests requestsand andother othercontact contactrequests. requests. ItItalso Properties. alsocontains containsresident residentannouncements announcementsfrom fromImperial your association management company.
John
To add a maintenance request, click Contact us and complete the form.
Once submitted, your request is saved and available here. When we update your request, we’ll let you know by email and on this page.
To add a photo or file, click “Add attachments”.
COMMUNITY TAB TAB* COMMUNITY
*This feature is not available at all properties
The Community tab is a place where residents can add topics and submit replies to ongoing conversations.
John Smith
John Smith
DOCUMENTS DOCUMENTS The Documents section shows all files that have been shared with you. For example, you might find by-laws, financial reports, and meeting minutes on this page.
John
CONTACTS CONTACTS The Contacts section helps you find your way in your neighborhood. You will find phone numbers and websites for local utilities, municipal services, restaurants, and other useful information.
CONDOMINIUM OWNER SITE INSTRUCTIONS
GET YOURPASSWORD PASSWORD AND GET YOUR AND SIGNSIGN IN IN Your password will be sent by email. The email will contain the website, login ID, and temporary password to use when in you the first using theinResident in box Login on theat temporary password toyou usesign when sign time. in theSign firstin time. Sign using thesign Resident right side of the screen. imperialproperties.ca
You will be prompted to change your password the first time you sign in.
GENERAL GENERAL SETTINGS SETTINGS You can use the My info page to keep your contact information up-to-date and to change your password.
John
Payment - By John Smith ***5555
PAYMENTS TAB PAYMENTS TAB The Payments tab shows ledger history - charges, payments, refunds, and so on.
John
Make a payment online by clicking the Make payment button. You have the option to make a one-time payment or set up an automatic payment to process on a regular basis.
John
5555
Smith
***5555
Payment - By John Smith ***5555
Once it will Once you you make make aa payment, payment, it will be be credited instantly to your account. It credited instantly to your account. may take a day or two for the charge It may take a day or two for the to affecttoyour bank account or credit charge affect your bank account. card. If an online payment is refused If an online payment is refused by by your bank, the Payments tab will your bank, the Payments tab will be be updated automatically. updated automatically.
MESSAGES TAB MESSAGES TAB The TheMessages Messagestab taballows allowsfor forthe thesubmission submissionofofmaintenance maintenancerequests requestsand andother othercontact contactrequests. requests. ItItalso Properties. alsocontains containsresident residentannouncements announcementsfrom fromImperial your association management company.
John
To add a maintenance request, click Contact us and complete the form.
Once submitted, your request is saved and available here. When we update your request, we’ll let you know by email and on this page.
To add a photo or file, click “Add attachments”.
COMMUNITY TAB TAB* COMMUNITY
*This feature is not available at all properties
The Community tab is a place where residents can add topics and submit replies to ongoing conversations.
John Smith
John Smith
DOCUMENTS DOCUMENTS The Documents section shows all files that have been shared with you. For example, you might find by-laws, financial reports, and meeting minutes on this page.
John
CONTACTS CONTACTS The Contacts section helps you find your way in your neighborhood. You will find phone numbers and websites for local utilities, municipal services, restaurants, and other useful information.
