Berlin
Enabling the Mobile Workforce Desktop Applications, Collaboration and Messaging on AWS
Rolf Kersten Business Development Manager, AWS Germany
What we will cover today: • • • • • •
A challenging morning Amazon WorkSpaces Amazon WorkSpaces Application Manager Amazon WorkDocs Amazon WorkMail Q&A
User Expectations
A Day in Life of Claire…
6am – at home • Check eMail on Mobile • Add latest updates to Powerpoint presentation on home PC
A Day in Life of Claire…
7am – On the train • Take iPad • Get latest XLS from shared document folder • Update slides again • Drop iPad • Panic…
A Day in Life of Claire…
10am – customer Presentation • Calm down • Borrow Kindle from colleague • Pitch slides • Do demo • Browse internal catalog • Place order on internal system
What Claire expects 1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device 2. Access to corporate eMail infrastructure from any device 3. Access to corporate shared document folders from any device
The Provider View
Building the „I“ in VDI is Painful • • • • • • • • • •
Data Center Buildings Physical Security Power & Cooling Server, Storage and Network Infrastructure Purchase Hardware Install Hardware Operate Hardware Replacement/Repairs IT Security Compliance
Amazon WorkSpaces Fully Managed Desktops in the Cloud
Fully managed infrastructure
WorkSpaces
• Launch the number of WorkSpaces needed • All heavy lifting taken care of by AWS • Users receive email to install clients and connect
Key benefits • Fully managed infrastructure • Support multiple devices • Keep data secure and available
• Choose software & hardware • Pay as you go • Corporate directory integration
Support multiple devices • • • • • •
iPad Kindle Fire HDX (keyboard & mouse) Android tablet Microsoft Windows Mac Zero clients
Keep data secure and available
• • • •
Multi-factor authentication (MFA) No data stored on end-user device Only pixels delivered to users (PCoIP) User volume backed by Amazon S3
Amazon Amazon WorkSpaces Application Manager
Managing Applications for your Users Deploy and Manage Applications Package your own applications
Upload applications where you own the license Subscribe from the AWS Marketplace for Desktop Apps
Amazon WAM Benefits for Desktop Apps
Amazon WAM Catalog Line of business applications
Applications where you already own the license
Deploy Apps in Virtualized App Containers
Curate a wide range of applications
WorkSpaces
Amazon WAM Benefits
Benefits of Amazon WAM
Curate a wide range of applications Visibility and control Empower your users Low cost
Experience
Easily manage applications at scale
End User
Complexity & Cost
IT Admin
Ability to install/uninstall Apps
BYOD Uninterrupted access
AWS Marketplace for Desktop Apps
AWS Marketplace for Desktop Apps Application & Web Development
Security, Storage & Archiving
Productivity & Collaboration
Utilities
Media & Encoding
Amazon WorkDocs Secure Document Storage in the Cloud
What Our Customers Have Told Us Challenges • Want secure access to documents on the road, at home, on any device • Want simplified sharing • Growing workloads outside the enterprise
Current solutions • • • •
Too much in email Costly and unused network storage Unsanctioned personal storage services Lack of tracking & control
Secure Storage and Sharing… An access point to documents anywhere, anytime
An easy way to share documents with your colleagues
A place to review and markup any document
A central place for organizational control and auditing
… with a simple end-user experience.
Fully Managed & Secure Encryption At Rest and On Wire
Regional Control
External Sharing Control
System and Document Redundancy
Owner
Document & Folder Access Controls
Contributors
Document Access
Auditable Admins
Viewers
Logins / AD
Amazon WorkMail Fully Managed Email and Calendaring in the Cloud
Managed & Secure Encryption using customer managed keys Amazon WorkMail encrypts customer data using customer managed keys by integrating with AWS Key Management Service. Regional data control Customers select the region in which their mailbox data will be stored, allowing them to take advantage of lower latency and regional compliance rules. Mailbox Access Admins
Logins / AD
Simple to use Amazon WorkMail makes it easy to manage your corporate email infrastructure and securely integrates with your existing directory service.
Fully featured enterprise email and calendar • Native compatibility with Microsoft Outlook on Windows and Mac • Shared calendars and shared mailboxes • Global address book • Support for resource booking • Advanced permissions and delegation • Server side rules
Feature rich web application • Access to your email, contacts and calendar • Shared calendars • Scheduling • Amazon WorkDocs integration
Supported Clients • Microsoft Outlook 2007, 2010, 2013 on Windows • Microsoft Outlook 2011 on Mac OS X • Mobile devices including iPhone, iPad, Kindle, Android, Fire Phone, Windows Phone • Web client using Internet Explorer, Firefox, Chrome, Safari
Data privacy protection and security features • All mailbox data is encrypted at rest using customer managed keys • All data is encrypted in transit • Mobile device management including remote wipe • Protection from malware, spam and viruses • Support for DKIM to sign outgoing messages
Administration and Control • Easy administration using AWS Management Console • IAM support • Integration with cloud-based AD or on-prem directory • Mailbox migration tool
Summary 1. Access to a corporate Windows desktop with Powerpoint and corporate apps (order entry) from any device 2. Access to corporate eMail infrastructure from any device 3. Access to corporate shared document folders from any device
Happy Users Happy Providers
Rolf Kerstem
[email protected] @rolfk