Bank of America

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Bank of America

Incorporating Sustainability into the Workplace

Lisa Shpritz March 3, 2011 Environmental Risk & Sustainability Executive

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Environmental Initiative In 2007, we embarked on a 10-year, $20 billion business initiative to address global climate change. Our environmental commitment is more than doing the right thing—it has proven to be a long-term compelling business opportunity for our company and shareholders. We are focused on four key areas: Lending

18 billion dedicated to lending, advice and market creation to help commercial clients finance the use and production of new products, services and technologies

Investments

Supporting businesses and technologies that address climate change.

Products and services

Products for individuals who factor environmental impact into their purchasing decisions and want to offset their carbon footprint •Brighter Planet Visa •Energy Credit Mortgage Program.

Operations

Researching and implementing innovative ways to increase energy efficiency and reduce emissions, consumption and waste within our own buildings and practices.

Bank of America has completed $11.6B towards its $20B, 10-year goal 2

Vision Our environmental policies are shaped by our conviction that the health of our company is dependent on the health of communities and our society. While our policies are focused on advancing business that addresses climate change, we recognize that every part of our business has a potential impact on the environment, we commit to integrating environmental policies that minimize these impacts and grow our business. For our operations, we seek to: • Provide healthy environments for our customers and associates • Minimize our impact on natural resources • Support and influence our associates, customers and suppliers in their stewardship and sustainability efforts

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Operational Sustainability

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Compliance

We identify all applicable environmental laws and regulations and then review each compliance requirement to ensure our operations are being managed in accordance all global requirements. Compliance

Applicable regulations may include: • Clean Air Act • Clean Water Act • Resource Conservation and Recovery Act • Safe Drinking Water Act • Local Trip Reduction Ordinances

LEED Certification The U.S. Green Building Council is a non-profit membership organization with a vision of making green buildings available to everyone within one generation. The USGBC oversees the internationally recognized green building standard, LEED (Leadership in Energy and Environmental Design). LEED Certification

In 2007, as part of Bank of America’s 10-year, $20 billion environmental initiative, we committed $1.4 billion to meet USGBC’s LEED certification requirements in all new construction of office facilities and banking centers. We occupy more than 13 million sq. ft. of LEED certified space.

LEED® Featured Projects

Bank of America Tower At One Bryant Park, NY LEED CS Platinum

Corporate Center, NC LEED EB Silver

1 Bank of America Center, NC Pursuing LEED NC Gold

Emissions Reductions Through a commitment with the EPA Climate Leaders Program, we set an aggressive voluntary goal to reduce CO2 emissions by 9% (over a 2004 baseline) by the end of 2009. We exceeded the goal by achieving a reduction of 18%.

Emissions Reductions

Additional Operational Efforts: • Calculating CO2 emissions for operations, travel and commuting for reporting through the Carbon Disclosure Project • Implementing energy efficiency projects to reduce electricity consumption and direct CO2 emissions resulting in saving $100M since 2004 • Identifying and implementing sources of renewable energy to power operations

Hybrid Vehicle Reimbursement Program • $3,000 reimbursed to associates on purchase of Hybrid vehicles • 3,700+ associates have been reimbursed through program 2006-2010 • 94% of 2010 participants reported that this program influenced purchase 45

• 5,777,125 total commuting miles driven in a 50-week year by 2010 participants

40 35 30

• 854 Approximate tons CO2 saved per 50-week work year by 2010 participants

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41

20 15 10

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5 0 Trade-in MPG 9

New Car MPG

Avoiding Toxics We have implemented procedures which minimize the usage of conventional cleaning products and pest management products

Avoiding Toxics

• Green cleaning is defined as the utilization of procedures and products that benefit the health of building occupants, housekeepers and the environment as a whole • Integrated Pest Management (IPM) is a way of managing pest damage with the least possible exposure to people, property, and the environment

Resource Conservation & Education

Resource Conservation

Resource Conservation Our conservation program ensures efficient resource utilization in Bank operations through efforts including: • Water conservation projects • Waste tracking, recycling and reduction • Sustainable transportation programs • Paper reduction programs

& Education

Education We developed a sustainability education resource center for our associates to increase participation and understanding of environmental initiatives

Water Usage Reduction Water Reduction Projects • More than 36MM gallons of water saved annually from 2010 projects • 2.67% water savings over 2008 baseline from projects executed through 2010 • $221,000 saved annually on direct water spend from 2010 projects

2010 Water Reduction by Project Type

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Domestic Solid Waste Management: 2010 Performance

Over 4.4MM pounds of waste recycled in 2010 13

Workplace Composting • Rolled out a composting program in 2010 • Locations include: – – – –

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40 buildings in San Francisco, CA 1 Bank of America Center in Charlotte, NC Bank of America Tower at One Bryant Park, NY Various pilots within the cafeterias globally

Associate Engagement We have recently developed two programs that engage and educate our associates about reducing their environmental impacts both in the workplace and in their personal lives. • My Environment: We are establishing a team of associates to serve as ambassadors to spread the message and encourage others to participate in conservation at work. – Ambassadors will host four education sessions per year – Gather and create success stories – Recruit other associates to be ambassadors – Ensure environmental programs are in place at their building – Act as a resource for environmental stewardship in their building and community

• Make An Impact: The bank has partnered with the Pew Center on Global Climate Change to launch an interactive website to U.S. and U.K.-based associates. The site provides tips, tools and resources for associates to address their carbon footprint at home an in the workplace.

How to get started? • Incorporate sustainability into your mission statement for your business • Research and become educated about the topic • Integrate sustainability into every business decision you make – Start with one area and then move onto the next – Going forward always ask, what is the sustainable option? – Does it make sense for my business? Be transparent.

• Implement sustainability into your business practices and culture • Educate your employees about sustainability and why it is integral to your business 16

Thank you