BUSINESS CLASS SIP TRUNKS Business Class SIP Trunks offer an IP-based voice trunk service that uses Session Initiation Protocol (SIP) to connect an IP PBX to the Public Switched Telephone Network. Delivered over our own fiber-rich IP network, our SIP Trunks provide a reliable and secure voice solution where voice traffic is not routed over the public Internet. And since Business Class SIP Trunks are sold by the number of call paths, this service delivers a highly scalable, cost-efficient alternative to traditional voice services. Empower your business to stay competitive by enabling unified communications services and future-proofing your technology.
Product Highlights: • Leverage Dedicated Voice Bandwidth: Business Class SIP Trunks include dedicated bandwidth for voice calls, so your voice traffic does not compete for bandwidth with your data service • Keep Your Network Secure: Business Class SIP Trunk traffic remains secure because it does not travel over the public Internet • Manage Voice Services in Real Time: Our Trunk Admin Portal enables secure access to usage details and reporting capabilities and allows you to configure Alternate Routing and Trunk Overflow features in real time
BUSINESS CLASS SIP TRUNKS
• Assure IP PBX Compatibility: All IP PBX equipment is tested and pre-approved, either internally or externally, with IP PBX manufacturers to ensure interoperability • Control Long Distance and International Call Charges: Optional Minutes of Use packages are scalable from 3,000 to 100,000 minutes and include long distance and international calling to over 50 of the most popular worldwide calling destinations* • Experience Reliability: All traffic is carried over our fiber-rich network, which leverages our highly competitive service-level agreement (SLA) to help ensure reliability with 24/7 proactive monitoring • Maximize Business Continuity: Alternate Routing enables calls to be received even in the event of a service disruption • Optimize Productivity: Leverage Trunk Overflow to meet business demands by rerouting overflow calls. Utilize valuable features such as Caller ID, call blocking (e.g., international calling) and Alternate Routing • Streamline Billing and Operations: Bundle Internet, Voice, Television, Network Services and Cloud Services with a single-source provider • Utilize Optional Toll-Free Service: Make it easy for your business contacts and customers to reach you – at no charge to them – with Toll-Free Service options *Visit business.twc.com to see the complete list of countries included in the Minutes of Use packages.
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BUSINESS CLASS SIP TRUNKS Simplified Management and Robust Reporting The Trunk Admin Portal enables easy, convenient, real-time management of the SIP Trunks service features. Passwordprotected and accessible from any Internet connection, the Trunk Admin Portal allows a company’s administrator to: • Manage and configure Trunk Overflow or Alternate Routing features in real time • See call activity and leverage reporting to help optimize Voice services • Access and review Call History details • Simplify expense management with online account detail and analysis reports at multiple levels including: • Call type • Time of day or specific days • Lead number of a trunk group • Long distance and international usage
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Comprehensive Solutions Working Together for Your Business At Time Warner Cable Business Class, we know the path to success begins with a deep understanding of your business challenges and requirements. That’s why we have a dedicated account team that will work with you to carefully assess your needs. We can then recommend and customize a scalable, cost-effective solution to fit your budget and accommodate your evolving demands. Our complete suite of enterprise-class business solutions includes Internet, Voice, Television, Network Services and Cloud Services – enabling you to work with a singlesource provider for all your needs. Our advanced, fiber-rich network and competitive SLAs further assure you of reliable connectivity from a trusted partner.