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before  you  go… Healthy,  Fit  &  Green By  David  Mumpower

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he  title  of  greenest  health  club  in  the  United  States  is  one  that  few  can  claim.  Laury  Hammel,  the  founder  of  The  Longfellow  Clubs in  Wayland  and  Natick,  Mass.,  recognizes  the  passion  for  the  environment  that  a  business  must  demonstrate  in  order  to  be  name-­ dropped  in  such  a  conversation.  He  is  constantly  seeking  new  methodologies  for  reducing  his  company's  environmental  footprint, as  well  as  his  expenses.  In  the  process,  he  has  discovered  some  strategies  that  other  health  clubs  should  consider  if  they  too  want  to compete  for  the  title  of  greenest  health  club  or  just  save  some  money  on  the  bottom  line. Hammel  is  not  new  to  the  idea  of  protecting  the  environment.  The  Salt  Lake  City  native  was  raised  against  the  backdrop  of  the  majestic Wasatch  and  Oquirrh  mountains.  In  1970,  he  joined  a  protest  against  the  Kennecott  Copper  Mine.  Their  business  practices  during  that era  led  to  the  creation  of  slag  hills  as  an  unhealthy  by-­product  of  rare  element  mining.  Such  unintended  repercussions  have  driven Hammel  as  a  businessman.  When  Hammel  founded  The  Longfellow  Clubs  in  1980,  one  of  the  original  tenets  of  his  company  was  a focus  on  green-­friendly  policies.  His  aspiration  was  for  his  new  organization  to  "make  the  world  a  better  place  where  people  experience love,  happiness  and  satisfaction." Health  club  owners  are  aware  of  the  potential  pitfalls  from  such  ambitions.  Maintaining  environmentally  friendly  initiatives  creates constant  challenges  for  a  business.  And  revenue  drives  decisions  more  often  than  not  as  the  best  of  intentions  sometimes  fall  by  the wayside. Hammel  is  aware  of  the  struggles,  yet  he  has  a  stunning  track  record  of  successes  that  reinforce  his  philosophy.  He  matter-­of-­factly noted  that  his  renewal  rates  are  "pretty  dramatic."  He  credits  The  Longfellow  Club's  reputation  within  the  community  as  a  key  reason  for customer  loyalty.  Hammel  believes  that  the  familial  nature  of  his  business  has  also  been  a  key  facet  in  this  regard.  He  relayed  an anecdote  about  a  client  who  is  proud  to  have  lost  40  pounds  during  his  campaign  to  get  in  shape.  What  drives  the  customer  to  return  to gym  is  something  else,  though.  He  fears  that  any  day  he  skips  a  workout,  he  will  "miss  the  conversation."  The  Longfellow  Club  has fostered  a  reputation  in  New  England  similar  to  that  of  Sam  Malone's  fictional  bar,  Cheers.  It  is  a  place  where  everybody  knows  your name. Sentimentality  aside,  hard  numbers  justify  the  green  initiatives  of  Hammel's  businesses.  His  company  has  managed  to  reduce  electric and  water  bills  each  of  the  past  eight  years.  During  that  time  frame,  occupancy  has  increased,  and,  as  he  wryly  noted,  there  is  no  better business  model  than  one  where  revenues  increase  annually  while  expenses  decline. How  has  The  Longfellow  Clubs  accomplished  this  financial  coup?  The  key  is  that  they  operate  as  something  of  a  research  and development  arm  for  green-­friendly  inventors.  Consider  the  manner  in  which  they  have  reduced  their  electricity  expenses.  Over  the  past few  years,  the  clubs  have  experimented  with  new  technologies,  some  of  which  were  not  quite  ready  for  public  consumption.  The  first step  was  to  replace  1,000-­watt  bulbs  with  600-­watt  induction  fluorescent  bulbs,  thereby  reducing  energy  usage  by  40  percent.  It  sounded great  in  theory,  but  the  early  results  were  lackluster.  The  light  output  was  unsatisfactory  and  the  bulbs  themselves  were  unattractive. After  a  year  of  tweaking  plus  the  inclusion  of  a  new  fixture,  a  much  better  iteration  was  provided  that  provides  ample  light  plus  the  added bonus  of  a  vastly  extended  lifespan. All  health  clubs  share  similar  expenses.  The  air  conditioning  and  heating  requirements  are  significant.  The  Longfellow  Clubs  addressed these  issues  via  insulation  and  technology.  Clear  bubble  insulation  solutions  have  been  implemented,  reducing  heating  costs  by  50 percent.  They  are  also  environmentally  friendly  and  chemically  inert. Meanwhile,  air  conditioners  are  now  regulated  by  economizers.  These  devices  adjust  the  indoor  climate  based  on  ambient  temperature outside.  Equally  important  is  the  addition  of  an  overall  energy  monitoring  system  that  is  effectively  a  Nest  unit  for  giant  facilities.  By focusing  on  climate  control  solutions,  the  company  has  reduced  its  footprint  as  well  as  its  utility  bill  in  one  fell  swoop. Another  universal  concern  for  health  clubs  is  water  usage.  As  clean  water  grows  more  expensive,  clever  businesses  should  attempt  to reduce  their  demand.  The  Longfellow  Clubs  has  discovered  a  pair  of  water  reduction  methods.  The  first  is  a  two-­gallon-­per-­minute shower  head.  This  device  features  innovative  technology,  combining  air  pressure  with  water  to  produce  better  water  coverage.  It  creates the  sensation  of  a  powerful  shower  while  using  only  half  the  water  of  a  standard  four-­gallon-­per-­minute  shower  head.  In  this  manner, guests  receive  relaxing  showers  while  the  business  reduces  water  costs  by  up  to  50  percent. The  biggest  financial  savings  in  terms  of  percentages  stem  from  the  addition  of  waterless  urinals.  These  devices  drain  by  gravity, reducing  the  number  of  flushes  by  an  astounding  80  percent.  Tens  of  thousands  of  gallons  worth  of  clean  water  that  would  be  wasted  by regular  flushes  is  saved,  making  waterless  urinals  the  perfect  combination  of  green  and  economical. In  terms  of  future  goals,  Hammel  said  that  air  conditioning  and  heating  remain  areas  for  improvement.  Even  at  the  current  reduced costs,  they  still  require  too  much  financial  outlay  while  negatively  impacting  the  environment.  Green-­friendly  solutions  are  a  constant search  for  Hammel  and  The  Longfellow  Clubs.  No  company  could  reduce  expenses  for  eight  straight  years  if  they  were  not  constantly seeking  new  and  original  solutions  to  longstanding  maintenance  issues.  As  Hammel  said,  they  do  not  want  to  be  ceded  the  title  of  the greenest  health  club  in  the  United  States.  It  is  his  goal  for  dozens  of  other  facilities  to  accept  the  challenge  to  add  more  environmentally friendly  equipment  to  their  facilities.  The  financial  incentive  to  follow  his  lead  is  unmistakable.

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