Case Study Ostrich IT Services
Case Study Ostrich I.T Services
“CentraStage provides a fixed cost which does not vary month on month, so we know exactly what the pricing is going to be.”
Client overview
The Challenge
Ostrich I.T Services offers high quality, flexible and reliable IT support to businesses of all sizes across the UK, from advice and project management to full IT support.
Ostrich IT supports any businesses from self-employed one –man bands to multi-million pound internationals, managing thousands of client devices. “Prior to implementing CentraStage’s services our RMM toolset was very difficult to manage” explains Matt Barton, Technical Director at Ostrich IT, “having tried LogMeIn and a number of alternative toolsets we had found these to be disjointed and inflexible.”.
About CentraStage
The Solution
CentraStage is an IT support platform with a difference – affordable, advanced remote device management.
After implementing CentraStage Ostrich IT immediately saw results, with their ability to service multiple ongoing job increasing by 300%!
A web-based device management platform designed to improve the management of servers, PCs and laptops, CentraStage can save IT support organisations both time and money. From individual users to sophisticated IT managed service providers, CentraStage is designed to run on any device, computer, server and laptop.
“Having run a Managed Services I.T business for over 8 years, Centrastage has been the product that we have been looking for”, explained Matt, “having tried other tools in the past, it is refreshing to finally be able to build a business model around a product that delivers.
Functionality includes audit, monitoring, remote support, deployment and reporting.
“Implementing CentraStage’s services has enabled our IT tools to work with real continuity, allowing us to work far more productively. The solution allows us to fix problems, install updates and audit client devices, en masse across large
CASE STUDY OSTRICH I.T SERVICES
EMAIL [email protected]
“These inadequate tools did not fit in with high levels service we offered in all other areas. We needed something that fitted in with our existing range and which helped, rather than created a barrier to, offering new services and features.”
networks, remotely, far quicker and with little disruption to clients. Having a one stop shop solution which services our remote control, software deployment and monitoring needs has allowed Ostrich IT to be more productive and bring a better level of service to the end user. The ability for us to remotely fix problems effectively, with no intrusion, means our clients see our service as ‘magical’. “CentraStage provides a fixed cost which does not vary month on month, so we know exactly what the pricing is going to be. This gives us all peace of mind, enhancing productivity and giving our clients exceptional value.”
WEB WWW.CENTRASTAGE.COM
“CentraStage provides a fixed cost which does not vary month on month, so we know exactly what the pricing is going to be.”
Client overview
The Challenge
Ostrich I.T Services offers high quality, flexible and reliable IT support to businesses of all sizes across the UK, from advice and project management to full IT support.
Ostrich IT supports any businesses from self-employed one –man bands to multi-million pound internationals, managing thousands of client devices. “Prior to implementing CentraStage’s services our RMM toolset was very difficult to manage” explains Matt Barton, Technical Director at Ostrich IT, “having tried LogMeIn and a number of alternative toolsets we had found these to be disjointed and inflexible.”.
About CentraStage
The Solution
CentraStage is an IT support platform with a difference – affordable, advanced remote device management.
After implementing CentraStage Ostrich IT immediately saw results, with their ability to service multiple ongoing job increasing by 300%!
A web-based device management platform designed to improve the management of servers, PCs and laptops, CentraStage can save IT support organisations both time and money. From individual users to sophisticated IT managed service providers, CentraStage is designed to run on any device, computer, server and laptop.
“Having run a Managed Services I.T business for over 8 years, Centrastage has been the product that we have been looking for”, explained Matt, “having tried other tools in the past, it is refreshing to finally be able to build a business model around a product that delivers.
Functionality includes audit, monitoring, remote support, deployment and reporting.
“Implementing CentraStage’s services has enabled our IT tools to work with real continuity, allowing us to work far more productively. The solution allows us to fix problems, install updates and audit client devices, en masse across large
CASE STUDY OSTRICH I.T SERVICES
EMAIL [email protected]
“These inadequate tools did not fit in with high levels service we offered in all other areas. We needed something that fitted in with our existing range and which helped, rather than created a barrier to, offering new services and features.”
networks, remotely, far quicker and with little disruption to clients. Having a one stop shop solution which services our remote control, software deployment and monitoring needs has allowed Ostrich IT to be more productive and bring a better level of service to the end user. The ability for us to remotely fix problems effectively, with no intrusion, means our clients see our service as ‘magical’. “CentraStage provides a fixed cost which does not vary month on month, so we know exactly what the pricing is going to be. This gives us all peace of mind, enhancing productivity and giving our clients exceptional value.”
WEB WWW.CENTRASTAGE.COM
