City Centre # Bristol Road # Quedgeley 12 City Centre # Bristol Road ...
Welcome to Service 12! Timetable changes from 4th September 2016 We’re making minor timetable changes to improve punctuality. We’ll also be running extra early morning buses from the city centre to Quedgeley on weekdays in response to customer demand. In the evening, buses leaving the city centre after 1900 will depart from Clarence Street (Stop A) rather than Eastgate Street, departing via Station Rd, Bruton Way and Trier Way. Daytime buses will run every 10 minutes on Mondays to Fridays, every 12 minutes on Saturdays and every 30 minutes on Sundays.
City Centre Bristol Road Quedgeley l
12
l
MONDAYS TO FRIDAYS except Public Holidays 0555 0615 0635 0645 0655 0705 0715 0725 0735 0745 0755 0805 0815 0825 0835 0847 0900 0604 0624 0644 0655 0706 0716 0726 0736 0746 0756 0806 0816 0826 0836 0847 0858 0910 0609 0629 0649 0701 0712 0722 0732 0742 0752 0802 0812 0822 0832 0843 0854 0905 0916 0611 0631 0651 0704 0715 0725 0735 0745 0755 0805 0815 0825 0835 0846 0857 0908 0918 0615 0635 0655 0708 0719 0729 0739 0749 0759 0809 0819 0829 0839 0850 0901 0912 0922 0617 0637 0657 0710 0721 0731 0741 0751 0801 0811 0821 0831 0841 0852 0903 0914 0924 0621 0641 0701 0714 0726 0736 0746 0756 0806 0816 0826 0836 0846 0857 0908 0919 0929 0624 0644 0704 0717 0729 0739 0749 0759 0809 0819 0829 0839 0849 0900 0911 0922 0932 0630 0650 0710 0724 0736 0746 0756 0806 0816 0826 0836 0846 0856 0907 0918 0928 0938 0638 0658 0718 0733 0748 0758 0808 0818 0828 0838 0848 0858 0908 0918 0928 0938 0948
Until
30 Gloucester Eastgate St. 40 Bristol Rd. Empire Way 46 Quedgeley Tesco 48 Quedgeley Severn Vale Sch. 52 Quedgeley The Holly Grove 54 Hardwicke Ashgrove Close 59 Quedgeley Deerhurst Place 02 Quedgeley Tesco 08 Bristol Rd. Hempsted Ln. 18 28 Gloucester Eastgate St. - Gloucester Clarence St.
Gloucester Clarence St. Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St. Gloucester Clarence St.
10 20 26 28 32 34 39 42 48 58
Then at these times every hour
Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St.
20 30 36 38 42 44 49 52 58 08
1540 1550 1600 1610 1620 1630 1640 1650 1700 1710 1720 1730 1740 1750 1800 1810 1830 1850 1550 1600 1611 1621 1631 1641 1652 1703 1713 1723 1733 1743 1752 1801 1810 1819 1839 1859 1556 1606 1618 1628 1638 1648 1700 1712 1722 1732 1741 1750 1759 1808 1817 1826 1845 1904 1558 1608 1620 1630 1640 1650 1702 1714 1724 1732 1741 1750 1759 1808 1817 1826 1845 1904 1602 1612 1624 1634 1644 1654 1706 1718 1728 1734 1743 1752 1801 1810 1819 1828 1847 1906 1604 1614 1626 1636 1646 1656 1708 1720 1730 1740 1749 1758 1807 1816 1825 1834 1853 1912 1609 1619 1631 1641 1651 1701 1712 1724 1734 1744 1753 1802 1811 1820 1829 1838 1857 1916 1612 1622 1634 1644 1654 1704 1714 1726 1736 1746 1755 1804 1813 1822 1831 1840 1859 1918 1618 1629 1641 1651 1701 1711 1721 1733 1743 1753 1801 1809 1818 1827 1836 1845 1904 1923 1628 1640 1652 1703 1713 1723 1733 1743 1753 1803 - 1819 - 1837 - - - - - - - - - - - - 1811 - 1828 - 1846 1855 1914 1933
1920 1950 2020 2050 2120 2150 2220 2310 - - - - - - - 1929 1959 2029 2059 2129 2159 2229 2319 1934 2004 2034 2104 2134 2204 2234 2324 1936 2006 2036 2106 2136 2206 2236 2326 1940 2010 2040 2110 2140 2210 2240 2330 1942 2012 2042 2112 2142 2212 2242 2332 1946 2016 2046 2116 2146 2216 2246 2336 1948 2018 2048 2118 2148 2218 2248 2338 1953 2023 2053 2123 2153 2223 2253 2343 - - - - - - 2003 2033 2103 2133 2203 2233 2303 2353
City Centre Bristol Road Quedgeley l
12
l
SATURDAYS 0630 0639 0644 0646 0650 0652 0656 0659 0705 0713
Gloucester Clarence St. Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St. Gloucester Clarence St.
- - 1624 1636 1634 1646 1640 1652 1642 1654 1646 1658 1648 1700 1653 1705 1656 1708 1702 1714 1712 1724 - -
Then at these minutes past each hour
0650 0710 0730 0750 0810 0830 0845 0900 0912 0924 0936 0948 1000 0659 0719 0739 0759 0819 0839 0854 0909 0922 0934 0946 0958 1010 0704 0724 0744 0804 0824 0844 0859 0914 0928 0940 0952 1004 1016 0706 0726 0746 0806 0826 0846 0901 0916 0930 0942 0954 1006 1018 0710 0730 0750 0810 0830 0850 0905 0920 0934 0946 0958 1010 1022 0712 0732 0752 0812 0832 0852 0907 0922 0936 0948 1000 1012 1024 0716 0736 0756 0816 0836 0856 0911 0926 0941 0953 1005 1017 1029 0719 0739 0759 0819 0839 0859 0914 0929 0944 0956 1008 1020 1032 0725 0745 0805 0825 0845 0905 0920 0935 0950 1002 1014 1026 1038 0733 0753 0813 0833 0853 0913 0928 0943 0958 1012 1024 1036 1048
12 24 36 48 00 22 34 46 58 10 28 40 52 04 16 30 42 54 06 18 34 46 58 10 22 36 48 00 12 24 41 53 05 17 29 44 56 08 20 32 50 02 14 26 38 00 12 24 36 48
Until
Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St.
1612 1622 1628 1630 1634 1646 1641 1644 1650 1700
- - - - - - - - - 1920 1950 2020 2050 2120 2150 2220 2310 1648 1700 1712 1725 1740 1755 1810 1830 1850 - - - - - - - 1658 1710 1722 1735 1749 1804 1819 1839 1859 1929 1959 2029 2059 2129 2159 2229 2319 1704 1716 1728 1740 1754 1809 1824 1844 1904 1934 2004 2034 2104 2134 2204 2234 2324 1706 1718 1730 1742 1756 1811 1826 1846 1906 1936 2006 2036 2106 2136 2206 2236 2326 1710 1722 1734 1746 1800 1815 1830 1850 1910 1940 2010 2040 2110 2140 2210 2240 2330 1712 1724 1736 1748 1802 1817 1832 1852 1912 1942 2012 2042 2112 2142 2212 2242 2332 1717 1729 1741 1753 1806 1821 1836 1856 1916 1946 2016 2046 2116 2146 2216 2246 2336 1720 1732 1744 1756 1808 1823 1838 1858 1918 1948 2018 2048 2118 2148 2218 2248 2338 1726 1738 1750 1802 1813 1828 1843 1903 1923 1953 2023 2053 2123 2153 2223 2253 2343 1736 1748 1800 - 1823 1838 - - - - - - - - - - - - - 1812 - - 1853 1913 1933 2003 2033 2103 2133 2203 2233 2303 2353
Service 12 Route From Gloucester Eastgate Street via Trier Way, Bristol Road, Quedgeley Tesco, Severnvale Drive, St James’, School Lane, Field Court Drive, Overbrook Road, Westbourne Drive, Westland Road, Sellars Road, School Lane, Severnvale Drive, Bristol Road, Goodrich Avenue, Bristol Road, Southgate Street, Parliament Street, Brunswick Road to Eastgate Street. Evening buses stop on Clarence Street, not Eastgate Street, departing via Station Rd, Burton Way and Trier Way.
The new place to begin your journey
stagecoachbus.com
Including service 113
Monday to Friday daytime
minutes
up to every
10
4 September 2016
Quedgeley Bristol Road City Centre
12
l
l
Details correct at time of going to print.
Please consider the consider Details Please thecorrect environmentenvironmentatand time of going and recycle this leaflet.this leaflet. to print. recycle
Calls cost 12p per minute plus your phone company’s access charge.
Calls cost 12p per minute plus your phone company’s access charge.
outlined versions
For real time service information, competitions and news
28 Southgate Street Gloucester @Stagecoach_West
@Stagecoach_West Follow us: @StagecoachWales ticket Visit us: sales Follow us: @Stagecoach_West www.buymymegarider.com Touristus: Information Centre Follow @StagecoachWales
Operations Manager website Freepoststagecoachbus.com STAGECOACH WEST www. CLARENCE STREET
By post:
Disability helpline
disability helpdesk 01452 418630 01452 418630
lost property Lost property helpline 01452 783540 01452 783540
www.stagecoachsmart.com
Email enquiries
email [email protected] [email protected] Smartcard registration & information
customer services Operations Manager Stagecoach in Gloucester Freepost SWC1845 Gloucester GL1 1BF Contact us:
near you and book travel
travel shop Tourist Information Centre 28 Southgate Street Gloucester
www.stagecoachbus.com local Stagecoach info 0871 200 22journey, 33 To plan your find a bus
Gloucester bus times City Centre Bristol Road Quedgeley
12
SUNDAYS AND BANK HOLIDAY MONDAYS 0920 0930 0936 0938 0942 0944 0949 0952 0958 1008 -
50 00 06 08 12 14 19 22 28 38 -
20 30 36 38 42 44 49 52 58 08 - Until
0850 0900 0906 0908 0912 0914 0919 0922 0928 0938 -
then at these times each hour
Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St. Gloucester Clarence St.
1650 1720 1750 1820 1700 1730 1800 1830 1706 1736 1806 1836 1708 1738 1808 1838 1712 1742 1812 1842 1714 1744 1814 1844 1719 1749 1819 1849 1722 1752 1822 1852 1728 1758 1828 1858 1738 1808 - - - 1838 1908
Quedgeley Green Farm Hempsted City Centre l
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113
MONDAYS TO SATURDAYS Quedgeley Green Farm 1010 Hempsted Post Office 1017 Gloucester Bus Station 1030 Gloucester Bus Station 1310 Hempsted Post Office 1323 Quedgeley Green Farm 1330
Service 113 Route Merlin Drive, Bristol Road, Secunda Way, Hempsted Lane, Sainsbury’s, Saint Ann Way, Southgate Street, Parliament Street, Brunswick Road, Clarence Street, Bus Station
Want to know more? Go to stagecoachbus.com to plan your journey with us, find your nearest stop, pick the best ticket for your journey and see live bus arrivals.
Bank holiday arrangements A Sunday service runs on Bank Holiday Mondays whilst special timetables normally apply on Good Friday and during the Christmas and New Year period.
We want to hear from you. We do our best to meet your expectations, but occasionally things go wrong. If you feel we have failed you in some way please tell us about it. Contact details are on the back of this leaflet. If you’re unhappy with our response, this is the independent body that will review complaints: Bus Appeals Body, c/o Bus Users UK, PO Box 119, Shepperton TW17 8UX
City Centre Bristol Road Quedgeley l
12
l
MONDAYS TO FRIDAYS except Public Holidays 0555 0615 0635 0645 0655 0705 0715 0725 0735 0745 0755 0805 0815 0825 0835 0847 0900 0604 0624 0644 0655 0706 0716 0726 0736 0746 0756 0806 0816 0826 0836 0847 0858 0910 0609 0629 0649 0701 0712 0722 0732 0742 0752 0802 0812 0822 0832 0843 0854 0905 0916 0611 0631 0651 0704 0715 0725 0735 0745 0755 0805 0815 0825 0835 0846 0857 0908 0918 0615 0635 0655 0708 0719 0729 0739 0749 0759 0809 0819 0829 0839 0850 0901 0912 0922 0617 0637 0657 0710 0721 0731 0741 0751 0801 0811 0821 0831 0841 0852 0903 0914 0924 0621 0641 0701 0714 0726 0736 0746 0756 0806 0816 0826 0836 0846 0857 0908 0919 0929 0624 0644 0704 0717 0729 0739 0749 0759 0809 0819 0829 0839 0849 0900 0911 0922 0932 0630 0650 0710 0724 0736 0746 0756 0806 0816 0826 0836 0846 0856 0907 0918 0928 0938 0638 0658 0718 0733 0748 0758 0808 0818 0828 0838 0848 0858 0908 0918 0928 0938 0948
Until
30 Gloucester Eastgate St. 40 Bristol Rd. Empire Way 46 Quedgeley Tesco 48 Quedgeley Severn Vale Sch. 52 Quedgeley The Holly Grove 54 Hardwicke Ashgrove Close 59 Quedgeley Deerhurst Place 02 Quedgeley Tesco 08 Bristol Rd. Hempsted Ln. 18 28 Gloucester Eastgate St. - Gloucester Clarence St.
Gloucester Clarence St. Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St. Gloucester Clarence St.
10 20 26 28 32 34 39 42 48 58
Then at these times every hour
Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St.
20 30 36 38 42 44 49 52 58 08
1540 1550 1600 1610 1620 1630 1640 1650 1700 1710 1720 1730 1740 1750 1800 1810 1830 1850 1550 1600 1611 1621 1631 1641 1652 1703 1713 1723 1733 1743 1752 1801 1810 1819 1839 1859 1556 1606 1618 1628 1638 1648 1700 1712 1722 1732 1741 1750 1759 1808 1817 1826 1845 1904 1558 1608 1620 1630 1640 1650 1702 1714 1724 1732 1741 1750 1759 1808 1817 1826 1845 1904 1602 1612 1624 1634 1644 1654 1706 1718 1728 1734 1743 1752 1801 1810 1819 1828 1847 1906 1604 1614 1626 1636 1646 1656 1708 1720 1730 1740 1749 1758 1807 1816 1825 1834 1853 1912 1609 1619 1631 1641 1651 1701 1712 1724 1734 1744 1753 1802 1811 1820 1829 1838 1857 1916 1612 1622 1634 1644 1654 1704 1714 1726 1736 1746 1755 1804 1813 1822 1831 1840 1859 1918 1618 1629 1641 1651 1701 1711 1721 1733 1743 1753 1801 1809 1818 1827 1836 1845 1904 1923 1628 1640 1652 1703 1713 1723 1733 1743 1753 1803 - 1819 - 1837 - - - - - - - - - - - - 1811 - 1828 - 1846 1855 1914 1933
1920 1950 2020 2050 2120 2150 2220 2310 - - - - - - - 1929 1959 2029 2059 2129 2159 2229 2319 1934 2004 2034 2104 2134 2204 2234 2324 1936 2006 2036 2106 2136 2206 2236 2326 1940 2010 2040 2110 2140 2210 2240 2330 1942 2012 2042 2112 2142 2212 2242 2332 1946 2016 2046 2116 2146 2216 2246 2336 1948 2018 2048 2118 2148 2218 2248 2338 1953 2023 2053 2123 2153 2223 2253 2343 - - - - - - 2003 2033 2103 2133 2203 2233 2303 2353
City Centre Bristol Road Quedgeley l
12
l
SATURDAYS 0630 0639 0644 0646 0650 0652 0656 0659 0705 0713
Gloucester Clarence St. Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St. Gloucester Clarence St.
- - 1624 1636 1634 1646 1640 1652 1642 1654 1646 1658 1648 1700 1653 1705 1656 1708 1702 1714 1712 1724 - -
Then at these minutes past each hour
0650 0710 0730 0750 0810 0830 0845 0900 0912 0924 0936 0948 1000 0659 0719 0739 0759 0819 0839 0854 0909 0922 0934 0946 0958 1010 0704 0724 0744 0804 0824 0844 0859 0914 0928 0940 0952 1004 1016 0706 0726 0746 0806 0826 0846 0901 0916 0930 0942 0954 1006 1018 0710 0730 0750 0810 0830 0850 0905 0920 0934 0946 0958 1010 1022 0712 0732 0752 0812 0832 0852 0907 0922 0936 0948 1000 1012 1024 0716 0736 0756 0816 0836 0856 0911 0926 0941 0953 1005 1017 1029 0719 0739 0759 0819 0839 0859 0914 0929 0944 0956 1008 1020 1032 0725 0745 0805 0825 0845 0905 0920 0935 0950 1002 1014 1026 1038 0733 0753 0813 0833 0853 0913 0928 0943 0958 1012 1024 1036 1048
12 24 36 48 00 22 34 46 58 10 28 40 52 04 16 30 42 54 06 18 34 46 58 10 22 36 48 00 12 24 41 53 05 17 29 44 56 08 20 32 50 02 14 26 38 00 12 24 36 48
Until
Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St.
1612 1622 1628 1630 1634 1646 1641 1644 1650 1700
- - - - - - - - - 1920 1950 2020 2050 2120 2150 2220 2310 1648 1700 1712 1725 1740 1755 1810 1830 1850 - - - - - - - 1658 1710 1722 1735 1749 1804 1819 1839 1859 1929 1959 2029 2059 2129 2159 2229 2319 1704 1716 1728 1740 1754 1809 1824 1844 1904 1934 2004 2034 2104 2134 2204 2234 2324 1706 1718 1730 1742 1756 1811 1826 1846 1906 1936 2006 2036 2106 2136 2206 2236 2326 1710 1722 1734 1746 1800 1815 1830 1850 1910 1940 2010 2040 2110 2140 2210 2240 2330 1712 1724 1736 1748 1802 1817 1832 1852 1912 1942 2012 2042 2112 2142 2212 2242 2332 1717 1729 1741 1753 1806 1821 1836 1856 1916 1946 2016 2046 2116 2146 2216 2246 2336 1720 1732 1744 1756 1808 1823 1838 1858 1918 1948 2018 2048 2118 2148 2218 2248 2338 1726 1738 1750 1802 1813 1828 1843 1903 1923 1953 2023 2053 2123 2153 2223 2253 2343 1736 1748 1800 - 1823 1838 - - - - - - - - - - - - - 1812 - - 1853 1913 1933 2003 2033 2103 2133 2203 2233 2303 2353
Service 12 Route From Gloucester Eastgate Street via Trier Way, Bristol Road, Quedgeley Tesco, Severnvale Drive, St James’, School Lane, Field Court Drive, Overbrook Road, Westbourne Drive, Westland Road, Sellars Road, School Lane, Severnvale Drive, Bristol Road, Goodrich Avenue, Bristol Road, Southgate Street, Parliament Street, Brunswick Road to Eastgate Street. Evening buses stop on Clarence Street, not Eastgate Street, departing via Station Rd, Burton Way and Trier Way.
The new place to begin your journey
stagecoachbus.com
Including service 113
Monday to Friday daytime
minutes
up to every
10
4 September 2016
Quedgeley Bristol Road City Centre
12
l
l
Details correct at time of going to print.
Please consider the consider Details Please thecorrect environmentenvironmentatand time of going and recycle this leaflet.this leaflet. to print. recycle
Calls cost 12p per minute plus your phone company’s access charge.
Calls cost 12p per minute plus your phone company’s access charge.
outlined versions
For real time service information, competitions and news
28 Southgate Street Gloucester @Stagecoach_West
@Stagecoach_West Follow us: @StagecoachWales ticket Visit us: sales Follow us: @Stagecoach_West www.buymymegarider.com Touristus: Information Centre Follow @StagecoachWales
Operations Manager website Freepoststagecoachbus.com STAGECOACH WEST www. CLARENCE STREET
By post:
Disability helpline
disability helpdesk 01452 418630 01452 418630
lost property Lost property helpline 01452 783540 01452 783540
www.stagecoachsmart.com
Email enquiries
email [email protected] [email protected] Smartcard registration & information
customer services Operations Manager Stagecoach in Gloucester Freepost SWC1845 Gloucester GL1 1BF Contact us:
near you and book travel
travel shop Tourist Information Centre 28 Southgate Street Gloucester
www.stagecoachbus.com local Stagecoach info 0871 200 22journey, 33 To plan your find a bus
Gloucester bus times City Centre Bristol Road Quedgeley
12
SUNDAYS AND BANK HOLIDAY MONDAYS 0920 0930 0936 0938 0942 0944 0949 0952 0958 1008 -
50 00 06 08 12 14 19 22 28 38 -
20 30 36 38 42 44 49 52 58 08 - Until
0850 0900 0906 0908 0912 0914 0919 0922 0928 0938 -
then at these times each hour
Gloucester Eastgate St. Bristol Rd. Empire Way Quedgeley Tesco Quedgeley Severn Vale Sch. Quedgeley The Holly Grove Hardwicke Ashgrove Close Quedgeley Deerhurst Place Quedgeley Tesco Bristol Rd. Hempsted Ln. Gloucester Eastgate St. Gloucester Clarence St.
1650 1720 1750 1820 1700 1730 1800 1830 1706 1736 1806 1836 1708 1738 1808 1838 1712 1742 1812 1842 1714 1744 1814 1844 1719 1749 1819 1849 1722 1752 1822 1852 1728 1758 1828 1858 1738 1808 - - - 1838 1908
Quedgeley Green Farm Hempsted City Centre l
l
113
MONDAYS TO SATURDAYS Quedgeley Green Farm 1010 Hempsted Post Office 1017 Gloucester Bus Station 1030 Gloucester Bus Station 1310 Hempsted Post Office 1323 Quedgeley Green Farm 1330
Service 113 Route Merlin Drive, Bristol Road, Secunda Way, Hempsted Lane, Sainsbury’s, Saint Ann Way, Southgate Street, Parliament Street, Brunswick Road, Clarence Street, Bus Station
Want to know more? Go to stagecoachbus.com to plan your journey with us, find your nearest stop, pick the best ticket for your journey and see live bus arrivals.
Bank holiday arrangements A Sunday service runs on Bank Holiday Mondays whilst special timetables normally apply on Good Friday and during the Christmas and New Year period.
We want to hear from you. We do our best to meet your expectations, but occasionally things go wrong. If you feel we have failed you in some way please tell us about it. Contact details are on the back of this leaflet. If you’re unhappy with our response, this is the independent body that will review complaints: Bus Appeals Body, c/o Bus Users UK, PO Box 119, Shepperton TW17 8UX
