Collaboration in Construction Collaboration Take Aways
Collaboration in Construction The Importance of Collaboration between the Owner, Architect, & Contractor
Collaboration Take Aways
Marvin Kemp, AIA, FCSI, CDT February 3, 2018
Treat Your Clients Like Your Customers (Its what they are, you know)
Take Away
1. Take Care of Your Clients 2. Ascertain Their Needs 3. Try to Accommodate Those Needs First 4. After that, Work on Your Own Needs and Goals
Culture is a Critical Component of EVERY Team Recognize the Culture!
Take Away
1. Participate in Creation of the Culture 2. Create a Culture of Inclusion 3. Create a Culture of Accountability 4. Create a Culture of Caring
Recognize the Situation 1. Try to Make Other’s Jobs Easier by Doing Yours Better
Take Away
2. Show up to Meetings Prepared 3. Buck the Project Culture to Make Things Better
Its sometimes okay to work around obstinate team members 1. Better Communication between Architect & Superintendent
Take Away
2. GC Got the Info & Assistance They Needed 3. Unnecessary & Unprofessional Altercations were lessened 4. To The Client, Architect & Superintendent became the Go-To Guys; The PM Looked like Obstructionist
Communicate More; Email Less 1. Use the Telephone 2. Leave Messages; Return Messages
Take Away
3. Use Email Less 4. Answer Questions Verbally; Document Later 5. Recognize Your Friends and Enemies
Top Down Collaboration 1. Behaviors Start at Top 2. Leaders Must Buy In
Take Away
3. Leaders Must Exhibit / Practice Behaviors to be Successful
Don’t Be Afraid To: • Communicate • Hold Others Accountable Projects Fail for 1 of 3 Reasons
Take Away
1. Technology Failures 2. Individual Failures 3. Stakeholder Failures 2 of these 3 are PEOPLE
Tension Breeds Tentativeness 1. Bad News was Always Coming 2. Embrace It
Take Away
3. Being Tentative Will Not Make It Go Away 4. Don’t Spin Your Wheels 5. Confront the Bad News – Run to It, Not Away From It
THANK YOU!
Marvin Kemp, AIA, FCSI, CDT Design Collective, Inc. [email protected] 410-685-6655
Collaboration Take Aways
Marvin Kemp, AIA, FCSI, CDT February 3, 2018
Treat Your Clients Like Your Customers (Its what they are, you know)
Take Away
1. Take Care of Your Clients 2. Ascertain Their Needs 3. Try to Accommodate Those Needs First 4. After that, Work on Your Own Needs and Goals
Culture is a Critical Component of EVERY Team Recognize the Culture!
Take Away
1. Participate in Creation of the Culture 2. Create a Culture of Inclusion 3. Create a Culture of Accountability 4. Create a Culture of Caring
Recognize the Situation 1. Try to Make Other’s Jobs Easier by Doing Yours Better
Take Away
2. Show up to Meetings Prepared 3. Buck the Project Culture to Make Things Better
Its sometimes okay to work around obstinate team members 1. Better Communication between Architect & Superintendent
Take Away
2. GC Got the Info & Assistance They Needed 3. Unnecessary & Unprofessional Altercations were lessened 4. To The Client, Architect & Superintendent became the Go-To Guys; The PM Looked like Obstructionist
Communicate More; Email Less 1. Use the Telephone 2. Leave Messages; Return Messages
Take Away
3. Use Email Less 4. Answer Questions Verbally; Document Later 5. Recognize Your Friends and Enemies
Top Down Collaboration 1. Behaviors Start at Top 2. Leaders Must Buy In
Take Away
3. Leaders Must Exhibit / Practice Behaviors to be Successful
Don’t Be Afraid To: • Communicate • Hold Others Accountable Projects Fail for 1 of 3 Reasons
Take Away
1. Technology Failures 2. Individual Failures 3. Stakeholder Failures 2 of these 3 are PEOPLE
Tension Breeds Tentativeness 1. Bad News was Always Coming 2. Embrace It
Take Away
3. Being Tentative Will Not Make It Go Away 4. Don’t Spin Your Wheels 5. Confront the Bad News – Run to It, Not Away From It
THANK YOU!
Marvin Kemp, AIA, FCSI, CDT Design Collective, Inc. [email protected] 410-685-6655
