CRANE FERRY
CRANE FERRY
The global ferry industry transports approximately 2.1 billion passengers each year. This number is closed to the yearly passenger flow of the commercial airline industry, making it a complicated, fast paced business. Sustaining profits in an environment challenged by economy and budget ferry companies, requires reliable technologies to meet any demand.
Overview C
rane Ferry is a multifaceted and fully compatible solution for ferry companies. It helps reduce operating costs and provide the highest level of customer service. Crane Ferry was developed specifically for ship, boat and ferry operators and encompasses all business processes. It provides strong backend for management and offers a user-friendly online booking engine. The web based software package includes ship configurations such as ticketing, multi-vessel routing and fare management.
Benefits Increased Profits Ancillary sales at each touch point, functional partnerships and extensive distribution methods provide increase in profits. Reduced Distribution Costs Open PSS allows direct distribution of ferry inventory, without any additional costs. No Hidden Costs Passenger based pricing without additional costs. Increased Loyalty Preferred by the most demanding players of the travel industry, the worldclass loyalty solution meets passenger expectations with personalized voyage planning.
Crane Ferry allows complex route/voyage management with
unlimited number of ports
Key Features C
rane FERRY offers a variety of features depending on your needs and infrastructure. Among the features of Crane FERRY are:
• Real time booking • Scalable • Quick and easy integration • Flexible ancillary service design • Flexible booking viewing and processing • 24/7 business continuity
being used by world’s leading ferry company
• Multilingual support • Wide range of payment alternatives • Ancillary products and services • Multiple sales interfaces • (Optional) Fully integrated loyalty layer • (Optional) Fully integrated customer care layer
Components Fare & Pricing
Reservation & Ticketing
Distribution & Sales Management
Promotions & Campaigns
Mobile Application
Payment
Reporting
Enhanced Customer Experience C
rane Ferry’s user friendly reservation module simplifies the booking process while the intelligent pricing system offers the best results for all journey types with different vehicles and payment options. Apart from the traditional port pick up, Crane Ferry sends tickets directly to passengers’ phones with QR codes or via e-mail. The system also informs customers about special offers and services during purchase and SMS notifications can be sent regarding delays or cancelations.
manage
any type of ship facilities: conventional, high speed, RO-RO etc.
Better. Together.
Crane is a sub brand of Hitit. The consistent increase in Hitit’s customer base and geographic reach, as well as continuous follow up business with existing clients are strong indicators that Hitit has achieved high level of customer satisfaction with its offerings, combining an agile approach to their needs with a team that works closely with them as partners on their business.
Contact: Hitit Computer Services, ITU Ayazaga Kampusu, Koru Yolu, Ari Teknokent 2, A Blok, Kat 6, 34469, Maslak, Istanbul, Turkey [email protected] [email protected] +90 212 276 1500 www.hititcs.com www.crane.aero Crane is a sub brand of Hitit
The global ferry industry transports approximately 2.1 billion passengers each year. This number is closed to the yearly passenger flow of the commercial airline industry, making it a complicated, fast paced business. Sustaining profits in an environment challenged by economy and budget ferry companies, requires reliable technologies to meet any demand.
Overview C
rane Ferry is a multifaceted and fully compatible solution for ferry companies. It helps reduce operating costs and provide the highest level of customer service. Crane Ferry was developed specifically for ship, boat and ferry operators and encompasses all business processes. It provides strong backend for management and offers a user-friendly online booking engine. The web based software package includes ship configurations such as ticketing, multi-vessel routing and fare management.
Benefits Increased Profits Ancillary sales at each touch point, functional partnerships and extensive distribution methods provide increase in profits. Reduced Distribution Costs Open PSS allows direct distribution of ferry inventory, without any additional costs. No Hidden Costs Passenger based pricing without additional costs. Increased Loyalty Preferred by the most demanding players of the travel industry, the worldclass loyalty solution meets passenger expectations with personalized voyage planning.
Crane Ferry allows complex route/voyage management with
unlimited number of ports
Key Features C
rane FERRY offers a variety of features depending on your needs and infrastructure. Among the features of Crane FERRY are:
• Real time booking • Scalable • Quick and easy integration • Flexible ancillary service design • Flexible booking viewing and processing • 24/7 business continuity
being used by world’s leading ferry company
• Multilingual support • Wide range of payment alternatives • Ancillary products and services • Multiple sales interfaces • (Optional) Fully integrated loyalty layer • (Optional) Fully integrated customer care layer
Components Fare & Pricing
Reservation & Ticketing
Distribution & Sales Management
Promotions & Campaigns
Mobile Application
Payment
Reporting
Enhanced Customer Experience C
rane Ferry’s user friendly reservation module simplifies the booking process while the intelligent pricing system offers the best results for all journey types with different vehicles and payment options. Apart from the traditional port pick up, Crane Ferry sends tickets directly to passengers’ phones with QR codes or via e-mail. The system also informs customers about special offers and services during purchase and SMS notifications can be sent regarding delays or cancelations.
manage
any type of ship facilities: conventional, high speed, RO-RO etc.
Better. Together.
Crane is a sub brand of Hitit. The consistent increase in Hitit’s customer base and geographic reach, as well as continuous follow up business with existing clients are strong indicators that Hitit has achieved high level of customer satisfaction with its offerings, combining an agile approach to their needs with a team that works closely with them as partners on their business.
Contact: Hitit Computer Services, ITU Ayazaga Kampusu, Koru Yolu, Ari Teknokent 2, A Blok, Kat 6, 34469, Maslak, Istanbul, Turkey [email protected] [email protected] +90 212 276 1500 www.hititcs.com www.crane.aero Crane is a sub brand of Hitit
