Creating Value by Integrating nCino and your Customer Relationship ...

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Creating  Value  by  Integrating  nCino   and  Your  Customer  Relationship   Management  System

Strategy  |  Consulting   |  Digital  |  Technology  |  Operations

Salesforce  &  nCino  Relationship Salesforce  and  nCino  share  more  than  a  common  underlying  development  platform.    Similar  to  multiple   applications  running  on  an  iPhone,  SFDC  and  nCino  share  the  same  underlying  instance,  called  an  “org.”     By  sharing  the  same  org,  they  also  share  the  same  data  model,  and  hence  the  same  data. iPhone   apps   on   the  same   iPhone   share   the  same   underlying   object   model. iPhone   Object  Model

SFDC  Object   Model

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SFDC  apps   on   the  same   org  share   the  same   underlying   object   model   and   therefore   share  data.

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Implications  of  a  Shared  Platform As  Salesforce  and  nCino  reside  on  the  same  underlying  platform  and  share  selected  common  objects,   both  business  and  technical  decisions  are  influenced  by  the  shared  nature  of  the  environment. 1 Consolidated  d ashboards  &  

reports  that  span  the  lending   lifecycle  from  lead   generation  through  b ooking

User  licenses  must  b e   managed  b y  a nd  tailored  to   individual  u ser’s  role  a nd   responsibility

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2 Eliminates  the  n eed  to  integrate  

SFDC  Object  Model

CRM   &  L OS  p latforms  – they   are  truly  one  system

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Financial  institution  manages  o ne   platform  o n  a  p roven  cloud-­based   SaaS  e nvironment  rather  than  two   distinct  technology  p latforms.

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Design  changes  to  CRM  /   Sales  Cloud  h ave   downstream  impacts  to  n Cino   and  vice  versa

Commercial  lending  system  inherits  the   significant  p latform  investments  made  by   SFDC  (e.g.  mobile,  Chatter,  Informatica)

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Common  Challenges  in  Banking  Today

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Panel  Discussion

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Q  &  A

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