Current volleyball season ticket holders are advised to
Current volleyball season ticket holders are advised to carefully review the following frequently-asked-questions (“Q”) and answers (“A”) prior to requesting your all-session tickets for NCAA matches this season. Question: What are the benefits of requesting all-session tickets during the season ticket holder request period? Answer: Volleyball season ticket holders that take advantage of the season ticket holder priority ticket request period receive seating priority for all hosted NCAA matches over patrons that are not current season ticket holders. If you do not take advantage of the season ticket holder ticket request period, you will forfeit your season ticket holder priority for seating accommodations and in ordering tickets. Tickets must be requested for all round(s) you wish to attend. Should you wish to attend all NCAA matches should Wisconsin host, you must submit requests for both the First and Second Round matches, as well as for Regional competition. Season ticket holders may request all-session reserved or all-session general admission tickets during the season ticket holder priority ticket request period. Due to NCAA policy, single-session tickets are not available to be purchased in advance of day of the match. Q: How do I submit my all-session ticket request? A: All-session ticket requests for hosted NCAA matches may be submitted beginning on Tuesday, November 14 at 8:30 a.m. online at UWBadgers.com, over-the-phone by calling 608.262.1440 or 1.800.GO.BADGERS, or in-person at the McGinnis Family Athletic Ticket Office at Camp Randall Stadium, Gate 1. Deadline to request tickets for all rounds of the NCAA Tournament is Tuesday, November 21 at 4:30 p.m. The NCAA Selection Committee will announce sites, pairings, dates and times on Sunday, November 26 at 8 p.m. on ESPNU. All times listed are Central Standard Time. To order tickets online, please follow these quick and easy steps: 1. Visit www.go.wisc.edu/uwvbrequest 2. Log into your account using your patron number & password 3. Select “2017 NCAA Volleyball Tournament” to request your tickets Wisconsin is not guaranteed to host any NCAA matches. Tickets for all NCAA matches that Wisconsin does not host must be purchased through the host site. Due to the uncertainty of hosting matches, a credit card number is required to place your ticket request. No cash or checks will be accepted for ticket requests. Credit cards will be charged for filled First and Second Round requests on Monday, November 27, and on Monday, December 4 for filled Regional requests. Q: Do I need a ticket for my infant? A: Children under the age of two years old are admitted free of charge, provided they will be sitting on the lap of the accompanying parent or guardian. No lap ticket is required for entry. Q: How will all-session ticket requests be evaluated? A: All ticket requests will be reviewed based on annual giving level to Wisconsin Athletics and priority points within each annual giving level as of October 31, 2017, followed by season ticket holders who are not current donors to Wisconsin Athletics. Should the demand for reserved seating requests exceed supply, remaining orders will be filled with general admission all-session tickets at the adult price point.
Q: How will filled all-session reserved ticket requests have seating assigned? A: Filled all-session reserved ticket orders will have seating assigned based on annual giving level to Wisconsin Athletics and priority points within each annual giving level as of October 31, 2017, followed by season ticket holders who are not current donors to Wisconsin Athletics. Q: If my ticket requests for all-session reserved seating are filled for both the First and Second Rounds and Regionals, will I receive the same seating assignment? A: Reserved seating locations for fill all-session ticket requests for First and Second Round matches will not be the same as reserved seating locations for Regional matches, due to the differing quantities of reserved tickets allotted to each of the four competing institutions for the First and Second Round, as opposed to Regional matches. Q: I have reserved season tickets for regular season matches. Will I be allocated the same seats for NCAA matches? A: No. NCAA matches, while site hosted, are treated as neutral site events; different than regular season Wisconsin home matches. If you have reserved season tickets and your all-session reserved ticket request is filled, you will unfortunately not be assigned the same seating location for the NCAA Volleyball Championship as you have for regular season matches. NCAA policy requires a minimum of 100 courtside reserved seats be held for each of the four competing institutions for NCAA First and Second Round matches, and a minimum of 200 courtside reserved seats to be held for each of the four competing institutions for NCAA Regional matches. Additional seats are held for various host operations needs including tickets for officials, non-competing student-athletes and coaches, and bands of competing schools. Given these requirements, filled season ticket requests for all-session reserved tickets will have seating assigned based on annual giving level to Wisconsin Athletics and priority points within each annual giving level. Q: I am a general admission season ticket holder. May I request reserved all-session tickets for NCAA matches? A: Yes. General admission season ticket holders may submit orders for reserved all-session tickets. All requests for allsession reserved seating will be evaluated based on annual giving level and priority points within each annual giving level. Therefore, there is no guarantee that by requesting all-session reserved tickets that your order will be filled for allsession reserved tickets. Reserved season ticket holders may submit orders for general admission all-session ticket packages. Q: How many all-session tickets may I request? A: There is no quantity restriction to the number of all-session tickets that may be requested. However, ticket limits may be implemented at the discretion of the Wisconsin Athletic Ticket Office. Q: What if my request for all-session tickets is only partially filled? A: Should your request for all-session reserved or all-session general admission tickets be only partially filled, you should look to purchase your remaining needed tickets during the general public on-sale dates, if tickets are available. Partially filled all-session reserved or all-session general admission ticket orders will not be refunded or exchanged.
Q: How do I identify my need for accessible seating with my reserved all-session ticket request? A: Please contact the Wisconsin Athletic Ticket Office at 608.262.1440 or 1.800.GO.BADGERS if you have a need for accessible seating. Reserved accessible seating will be located in row 1 of sections E, F, G, P, Q, R, S and T of the Field House. If you submit a ticket request for accessible seating and your all-session reserved ticket request is filled, you will receive an assigned location in row 1 for one of the previously listed sections. Patrons may be allocated up to four (4) reserved all-session accessible tickets per account, but may be limited to two (2) reserved all-session accessible tickets per account depending on the number of reserved all-session accessible tickets requested. Additional filled all-session tickets beyond the previously described limits for accessible tickets would be allocated as close to the accessible allsession tickets as possible. If you do not identify that you have an accessible need with your all-session reserved ticket request, you will not be assigned a seating location in row 1 of the previously listed sections. Q: How do I identify my need for accessible seating with my general admission all-session ticket request? A: General admission accessible seating will be located in the wheelchair cut outs in sections B and K of the Field House, as well as any unsold reserved accessible seating in sections E, F, G, P, Q, R, S and T. If you submit a ticket request for accessible seating and your all-session general admission ticket request is filled, you will not receive an assigned seat location. Instead, you will receive a general admission ticket and should see an usher upon arrival to the Field House to be directed to available accessible seating. Q: Can I request to be seated in a certain section, row or seat for NCAA matches? A. No. Requests for all-session tickets will be evaluated based on annual giving level and priority points within each annual giving level as of October 31, 2017. Filled all-session reserved ticket requests will have seats assigned based on annual giving level and priority points within each annual giving level. Other than requests for ADA seating, no specific seating requests will be accepted. Q: How do I confirm my ticket request was placed? A: It is your responsibility as the season ticket holder to place your ticket request and confirm your ticket request. You should receive a confirmation email upon your request being placed. If you do not receive a confirmation email upon placing your request, please contact the Wisconsin Athletic Ticket Office prior to the request deadline of Tuesday, November 21 at 4:30 p.m. to confirm your request has been received. Q: How will I learn if my all-session ticket request is filled? A: Patrons that have ticket requests filled will receive an email confirmation to their primary email address on their account. Confirmation emails for First and Second Round matches will be sent on Sunday, November 26 following the NCAA Volleyball Selection Show. Confirmation emails for Regional matches will be sent on Sunday, December 3. Confirmation emails will not be sent to alternate email addresses. Q: If I am not satisfied with assigned all-session ticket seating location, may I change my seats or receive a refund? A: Unfortunately, no refunds or exchanges will be issued. Following the ticket request deadline of November 21 at 4:30 p.m., all ticket requests are final.
Q: I do not want to wait in line to pick up my tickets at Will Call. Is there another way I can receive my tickets? A: New for the 2017 NCAA Volleyball Tournament, season ticket holders may elect to receive their tickets electronically via Print-At-Home delivery method. Print-At-Home tickets will be sent to the email address on record, on Tuesday, November 28 for First and Second Round, and Tuesday, December 5 for Regional matches. To confirm your email address on record, please speak with a representative of the Wisconsin Athletic Ticket Office or log onto your account online at UWBadgers.com. Print-At-Home tickets must be printed, and may not be scanned via a mobile device. Patrons not wishing to receive their tickets via Print-At-Home delivery method may elect to have their tickets left at Will Call. Will Call tickets may be picked up at the McGinnis Family Athletic Ticket Office (gate 1 of Camp Randall Stadium) between 8:30 a.m. – 4:30 p.m. beginning on Tuesday, November 28 for First and Second Round, and Tuesday, December 5 for Regional matches. Photo identification is required to pick up tickets at Will Call. Will Call tickets will be left under the account holder on record, unless an alternate pick up name is designated by the account holder on record during the request period. Q: What happens to the reserved tickets if a competing institution does not use their full ticket allotment? A: Should one of the competing institutions not use their full allotment of reserved tickets, this inventory must first be offered to the other competing schools, per NCAA policy. Should the other competing schools choose to not purchase these tickets, remaining inventory will be made available the day of the First Round matches and the day of the Regional Semifinal matches, respectively, on a single-session basis. Q: Where can I park? A: Parking will be available day of each round of NCAA matches by paying the attendant at the lot. No parking will be sold in advance of day of each round of NCAA matches. All parking permits are $10. Only cash payments will be accepted at lots 16 and 18. Credit card payment will be accepted at lot 17. Permits are sold on a first-come, first-serve basis and are subject to lot availability. Lots open a minimum of three (3) hours prior to the start of the first match for each round. For patrons seeking to purchase event parking before 4:30 p.m. Monday – Friday, lots are subject to availability based on number of annual permit holders in the lot at time of patron’s arrival to lot. The following lots will be available for sale day of the match: Lot Number Lot Address Lot Description Lot 16 48 North Randall Avenue Police Station Lot 17 1525 Engineering Drive Engineering Drive Ramp Lot 18 1420 Monroe Street East of Field House
Important Considerations
Must have accompanying handicap placard or handicap license plate to park in lot 18
Patrons that attempt to purchase a permit in lot 18 without an accompanying handicap placard or handicap license plate will be denied entry.
Q: How will filled all-session reserved ticket requests have seating assigned? A: Filled all-session reserved ticket orders will have seating assigned based on annual giving level to Wisconsin Athletics and priority points within each annual giving level as of October 31, 2017, followed by season ticket holders who are not current donors to Wisconsin Athletics. Q: If my ticket requests for all-session reserved seating are filled for both the First and Second Rounds and Regionals, will I receive the same seating assignment? A: Reserved seating locations for fill all-session ticket requests for First and Second Round matches will not be the same as reserved seating locations for Regional matches, due to the differing quantities of reserved tickets allotted to each of the four competing institutions for the First and Second Round, as opposed to Regional matches. Q: I have reserved season tickets for regular season matches. Will I be allocated the same seats for NCAA matches? A: No. NCAA matches, while site hosted, are treated as neutral site events; different than regular season Wisconsin home matches. If you have reserved season tickets and your all-session reserved ticket request is filled, you will unfortunately not be assigned the same seating location for the NCAA Volleyball Championship as you have for regular season matches. NCAA policy requires a minimum of 100 courtside reserved seats be held for each of the four competing institutions for NCAA First and Second Round matches, and a minimum of 200 courtside reserved seats to be held for each of the four competing institutions for NCAA Regional matches. Additional seats are held for various host operations needs including tickets for officials, non-competing student-athletes and coaches, and bands of competing schools. Given these requirements, filled season ticket requests for all-session reserved tickets will have seating assigned based on annual giving level to Wisconsin Athletics and priority points within each annual giving level. Q: I am a general admission season ticket holder. May I request reserved all-session tickets for NCAA matches? A: Yes. General admission season ticket holders may submit orders for reserved all-session tickets. All requests for allsession reserved seating will be evaluated based on annual giving level and priority points within each annual giving level. Therefore, there is no guarantee that by requesting all-session reserved tickets that your order will be filled for allsession reserved tickets. Reserved season ticket holders may submit orders for general admission all-session ticket packages. Q: How many all-session tickets may I request? A: There is no quantity restriction to the number of all-session tickets that may be requested. However, ticket limits may be implemented at the discretion of the Wisconsin Athletic Ticket Office. Q: What if my request for all-session tickets is only partially filled? A: Should your request for all-session reserved or all-session general admission tickets be only partially filled, you should look to purchase your remaining needed tickets during the general public on-sale dates, if tickets are available. Partially filled all-session reserved or all-session general admission ticket orders will not be refunded or exchanged.
Q: How do I identify my need for accessible seating with my reserved all-session ticket request? A: Please contact the Wisconsin Athletic Ticket Office at 608.262.1440 or 1.800.GO.BADGERS if you have a need for accessible seating. Reserved accessible seating will be located in row 1 of sections E, F, G, P, Q, R, S and T of the Field House. If you submit a ticket request for accessible seating and your all-session reserved ticket request is filled, you will receive an assigned location in row 1 for one of the previously listed sections. Patrons may be allocated up to four (4) reserved all-session accessible tickets per account, but may be limited to two (2) reserved all-session accessible tickets per account depending on the number of reserved all-session accessible tickets requested. Additional filled all-session tickets beyond the previously described limits for accessible tickets would be allocated as close to the accessible allsession tickets as possible. If you do not identify that you have an accessible need with your all-session reserved ticket request, you will not be assigned a seating location in row 1 of the previously listed sections. Q: How do I identify my need for accessible seating with my general admission all-session ticket request? A: General admission accessible seating will be located in the wheelchair cut outs in sections B and K of the Field House, as well as any unsold reserved accessible seating in sections E, F, G, P, Q, R, S and T. If you submit a ticket request for accessible seating and your all-session general admission ticket request is filled, you will not receive an assigned seat location. Instead, you will receive a general admission ticket and should see an usher upon arrival to the Field House to be directed to available accessible seating. Q: Can I request to be seated in a certain section, row or seat for NCAA matches? A. No. Requests for all-session tickets will be evaluated based on annual giving level and priority points within each annual giving level as of October 31, 2017. Filled all-session reserved ticket requests will have seats assigned based on annual giving level and priority points within each annual giving level. Other than requests for ADA seating, no specific seating requests will be accepted. Q: How do I confirm my ticket request was placed? A: It is your responsibility as the season ticket holder to place your ticket request and confirm your ticket request. You should receive a confirmation email upon your request being placed. If you do not receive a confirmation email upon placing your request, please contact the Wisconsin Athletic Ticket Office prior to the request deadline of Tuesday, November 21 at 4:30 p.m. to confirm your request has been received. Q: How will I learn if my all-session ticket request is filled? A: Patrons that have ticket requests filled will receive an email confirmation to their primary email address on their account. Confirmation emails for First and Second Round matches will be sent on Sunday, November 26 following the NCAA Volleyball Selection Show. Confirmation emails for Regional matches will be sent on Sunday, December 3. Confirmation emails will not be sent to alternate email addresses. Q: If I am not satisfied with assigned all-session ticket seating location, may I change my seats or receive a refund? A: Unfortunately, no refunds or exchanges will be issued. Following the ticket request deadline of November 21 at 4:30 p.m., all ticket requests are final.
Q: I do not want to wait in line to pick up my tickets at Will Call. Is there another way I can receive my tickets? A: New for the 2017 NCAA Volleyball Tournament, season ticket holders may elect to receive their tickets electronically via Print-At-Home delivery method. Print-At-Home tickets will be sent to the email address on record, on Tuesday, November 28 for First and Second Round, and Tuesday, December 5 for Regional matches. To confirm your email address on record, please speak with a representative of the Wisconsin Athletic Ticket Office or log onto your account online at UWBadgers.com. Print-At-Home tickets must be printed, and may not be scanned via a mobile device. Patrons not wishing to receive their tickets via Print-At-Home delivery method may elect to have their tickets left at Will Call. Will Call tickets may be picked up at the McGinnis Family Athletic Ticket Office (gate 1 of Camp Randall Stadium) between 8:30 a.m. – 4:30 p.m. beginning on Tuesday, November 28 for First and Second Round, and Tuesday, December 5 for Regional matches. Photo identification is required to pick up tickets at Will Call. Will Call tickets will be left under the account holder on record, unless an alternate pick up name is designated by the account holder on record during the request period. Q: What happens to the reserved tickets if a competing institution does not use their full ticket allotment? A: Should one of the competing institutions not use their full allotment of reserved tickets, this inventory must first be offered to the other competing schools, per NCAA policy. Should the other competing schools choose to not purchase these tickets, remaining inventory will be made available the day of the First Round matches and the day of the Regional Semifinal matches, respectively, on a single-session basis. Q: Where can I park? A: Parking will be available day of each round of NCAA matches by paying the attendant at the lot. No parking will be sold in advance of day of each round of NCAA matches. All parking permits are $10. Only cash payments will be accepted at lots 16 and 18. Credit card payment will be accepted at lot 17. Permits are sold on a first-come, first-serve basis and are subject to lot availability. Lots open a minimum of three (3) hours prior to the start of the first match for each round. For patrons seeking to purchase event parking before 4:30 p.m. Monday – Friday, lots are subject to availability based on number of annual permit holders in the lot at time of patron’s arrival to lot. The following lots will be available for sale day of the match: Lot Number Lot Address Lot Description Lot 16 48 North Randall Avenue Police Station Lot 17 1525 Engineering Drive Engineering Drive Ramp Lot 18 1420 Monroe Street East of Field House
Important Considerations
Must have accompanying handicap placard or handicap license plate to park in lot 18
Patrons that attempt to purchase a permit in lot 18 without an accompanying handicap placard or handicap license plate will be denied entry.
