Customer Engagement
Customer Engagement Orlando 4 – 8 October Barcelona 8 – 12 November C3
Overview
C3
2
Customer Engagement Opportunities Orlando
Barcelona
Chuck Pol Breakfast Speaker Session
Jan Geldmacher Speaker Session
1:1 Meetings (all week)
Sally Fuller Speaker Session
Dining opportunities
1:1 Meetings (all week)
Discounted passes
Sponsored stand drinks Customer dinner – Tuesday 10th Nov Discounted passes (5 complimentary)
3
Orlando 4 – 8 October
C3
4
Breakfast Speaker Session • Date:
Tuesday 6th October 2015
• Time:
07:30
• Location:
Asia 2
• Speaker:
Chuck Pol
• Overview:
This session will be used to share how Vodafone’s mobility offering is poised to help customers manage disruptive challenges.
• Contact:
Christina Mamzellis for more information & to nominate customers
Meeting Room • Location:
Dolphin Hotel Suite 6093
• Capacity:
4 people
• Availability:
From 8:00 a.m. on Monday October 5th through 4:00 p.m. on Thursday October 8th
• Book:
Christina Mamzellis will be managing this room and the scheduling of all meetings. Please contact her for more information.
6
Dining Reservations • 7:30 pm ET, Sunday 4th October • Capacity: 12 people
• Restaurant: Artist Point – Delight in international coastal cuisine at this awardwinning restaurant
• Location: Disney’s Wilderness Lodge • 5:05 pm ET, Monday 5th October • Capacity: 10 people
• Restaurant: Yachtman’s Steakhouse – Savour premium steaks, fresh seafood and more at this family-friendly, New England-style steakhouse.
• Located at the Disney’s Yacht Resort
7
Dining Reservations • 8:30 pm ET , Tuesday 6th October • Capacity: 12 people
• Restaurant: Flying Fish Café – Feast on fresh seafood and sizzling steak in this jovial, highenergy café on Disney’s BoardWalk
• Location: Disney’s Boardwalk Resort • 7:30 pm ET, Wednesday 7th October • Capacity: 10 people
• Restaurant: The Boathouse – Come for classic American steakhouse fare and stay for the atmosphere, a uniquely engaging setting featuring spectacular dream boats from the ’30s, ’40s and ’50s.
• Located Downtown Disney
8
Dining Reservations • 5:30 pm ET , Thursday 8th October • Capacity: 12 people
• Restaurant: Il Mulino – Delight in traditional Italian cooking in this lively trattoria
• Location: Swan Hotel
• Contact: Christina Mamzellis for further information
9
Discounted Passes • Discounted customer passes are available by quoting SYMSP193 • They will be offered to all customers invited to the breakfast session
• Discounted price: $4,695
10
Barcelona 8 – 12 November
C3
11
Jan Geldmacher Speaker Session • Date:
Monday 9th November 2015
• Time:
15:30 – 16:15
• Location:
TBA
• Speaker:
Jan Geldmacher
• Overview:
– Introduction to Vodafone / VGE – Our role in Europe – Establish our position – dominant / defender or challenger – The impact / role of disruption for multinationals – What kinds of disruption you can plan for / use to your advantage – Structure to maximise the opportunity – Bi-modal – Risks and reward – Does security inhibit transformation – Our experience of disruption & our successes and challenges
• Contact:
Jessica Dye for more information & to nominate customers
Sally Fuller Speaker Session • Date:
Tuesday 10th November 2015
• Time:
TBA
• Location:
TBA
• Speaker:
Sally Fuller
• Overview:
TBA
• Contact:
Jessica Dye for more information & to nominate customers
1:1 Meetings • A meeting room is available to host confidential meetings throughout the week • 30 or 60 minute slots are available • SLT Attendance as follows: Date
Jan Geldmacher
Nicolas MartinezFresno
8/11/15 9/11/15 10/11/15 11/11/15 12/11/15 14 • Contact Talia Burlamaqui to schedule meetings
Ivo Rook
Sally Fuller
Vodafone evening event - Customer Dinner • When:
20:30, Tuesday 10th November
• Where:
Dos Cielos, Hotel Meliá Barcelona Sky, Carrer de Pere IV
• Hosts:
Ivo Rook, Nicolas Martinez-Fresno
• Agenda: – – – –
19:30 Transfer departure from CCIB (to be confirmed) 20:00 Networking reception 21:00 Dinner 23:30 Transfer departure to CCIB (to be confirmed)
• Availability:
50 places available (to include VGE staff)
– NE – 29 seats – CE – 11 seats – SE - 10 seats
• Menu: – – – –
Appetizers in the Torres Brothers Terrace Fish cooked in forest leaves, tomatoes, onions and leeks Glazed veal knuckle with garlic and flower Chocolate rocks and catanias
• Contact: Talia Burlamaqui for more information, to nominate your customers or reserve your space. 15
Benelux evening event - Customer Dinner • When:
20:30, Sunday 8th November
• Where:
Restaurante Agua, Paseo Maritimo de la Barceloneta, 30, 08003, Barcelona
• Host:
Roy van de Kamp, Head of Benelux
• Agenda: – 20:30 – onwards – Drinks & Dinner
• Transfers:
Not available
• Availability:
10 places available (to include VGE staff)
• Menu: – A la carte
• Contact: Talia Burlamaqui for more information, to nominate your customers or reserve your space.
(please note this is a dinner reservation only – there’s no exclusivity or private dining space at the restaurant)
16
Discounted Passes • There are 5 complimentary full session passes available for VGE customers
• In addition customers can quote SYMSP193 to receive a discount of €500 • Please speak to Jessica Dye for more information.
17
Overview
C3
2
Customer Engagement Opportunities Orlando
Barcelona
Chuck Pol Breakfast Speaker Session
Jan Geldmacher Speaker Session
1:1 Meetings (all week)
Sally Fuller Speaker Session
Dining opportunities
1:1 Meetings (all week)
Discounted passes
Sponsored stand drinks Customer dinner – Tuesday 10th Nov Discounted passes (5 complimentary)
3
Orlando 4 – 8 October
C3
4
Breakfast Speaker Session • Date:
Tuesday 6th October 2015
• Time:
07:30
• Location:
Asia 2
• Speaker:
Chuck Pol
• Overview:
This session will be used to share how Vodafone’s mobility offering is poised to help customers manage disruptive challenges.
• Contact:
Christina Mamzellis for more information & to nominate customers
Meeting Room • Location:
Dolphin Hotel Suite 6093
• Capacity:
4 people
• Availability:
From 8:00 a.m. on Monday October 5th through 4:00 p.m. on Thursday October 8th
• Book:
Christina Mamzellis will be managing this room and the scheduling of all meetings. Please contact her for more information.
6
Dining Reservations • 7:30 pm ET, Sunday 4th October • Capacity: 12 people
• Restaurant: Artist Point – Delight in international coastal cuisine at this awardwinning restaurant
• Location: Disney’s Wilderness Lodge • 5:05 pm ET, Monday 5th October • Capacity: 10 people
• Restaurant: Yachtman’s Steakhouse – Savour premium steaks, fresh seafood and more at this family-friendly, New England-style steakhouse.
• Located at the Disney’s Yacht Resort
7
Dining Reservations • 8:30 pm ET , Tuesday 6th October • Capacity: 12 people
• Restaurant: Flying Fish Café – Feast on fresh seafood and sizzling steak in this jovial, highenergy café on Disney’s BoardWalk
• Location: Disney’s Boardwalk Resort • 7:30 pm ET, Wednesday 7th October • Capacity: 10 people
• Restaurant: The Boathouse – Come for classic American steakhouse fare and stay for the atmosphere, a uniquely engaging setting featuring spectacular dream boats from the ’30s, ’40s and ’50s.
• Located Downtown Disney
8
Dining Reservations • 5:30 pm ET , Thursday 8th October • Capacity: 12 people
• Restaurant: Il Mulino – Delight in traditional Italian cooking in this lively trattoria
• Location: Swan Hotel
• Contact: Christina Mamzellis for further information
9
Discounted Passes • Discounted customer passes are available by quoting SYMSP193 • They will be offered to all customers invited to the breakfast session
• Discounted price: $4,695
10
Barcelona 8 – 12 November
C3
11
Jan Geldmacher Speaker Session • Date:
Monday 9th November 2015
• Time:
15:30 – 16:15
• Location:
TBA
• Speaker:
Jan Geldmacher
• Overview:
– Introduction to Vodafone / VGE – Our role in Europe – Establish our position – dominant / defender or challenger – The impact / role of disruption for multinationals – What kinds of disruption you can plan for / use to your advantage – Structure to maximise the opportunity – Bi-modal – Risks and reward – Does security inhibit transformation – Our experience of disruption & our successes and challenges
• Contact:
Jessica Dye for more information & to nominate customers
Sally Fuller Speaker Session • Date:
Tuesday 10th November 2015
• Time:
TBA
• Location:
TBA
• Speaker:
Sally Fuller
• Overview:
TBA
• Contact:
Jessica Dye for more information & to nominate customers
1:1 Meetings • A meeting room is available to host confidential meetings throughout the week • 30 or 60 minute slots are available • SLT Attendance as follows: Date
Jan Geldmacher
Nicolas MartinezFresno
8/11/15 9/11/15 10/11/15 11/11/15 12/11/15 14 • Contact Talia Burlamaqui to schedule meetings
Ivo Rook
Sally Fuller
Vodafone evening event - Customer Dinner • When:
20:30, Tuesday 10th November
• Where:
Dos Cielos, Hotel Meliá Barcelona Sky, Carrer de Pere IV
• Hosts:
Ivo Rook, Nicolas Martinez-Fresno
• Agenda: – – – –
19:30 Transfer departure from CCIB (to be confirmed) 20:00 Networking reception 21:00 Dinner 23:30 Transfer departure to CCIB (to be confirmed)
• Availability:
50 places available (to include VGE staff)
– NE – 29 seats – CE – 11 seats – SE - 10 seats
• Menu: – – – –
Appetizers in the Torres Brothers Terrace Fish cooked in forest leaves, tomatoes, onions and leeks Glazed veal knuckle with garlic and flower Chocolate rocks and catanias
• Contact: Talia Burlamaqui for more information, to nominate your customers or reserve your space. 15
Benelux evening event - Customer Dinner • When:
20:30, Sunday 8th November
• Where:
Restaurante Agua, Paseo Maritimo de la Barceloneta, 30, 08003, Barcelona
• Host:
Roy van de Kamp, Head of Benelux
• Agenda: – 20:30 – onwards – Drinks & Dinner
• Transfers:
Not available
• Availability:
10 places available (to include VGE staff)
• Menu: – A la carte
• Contact: Talia Burlamaqui for more information, to nominate your customers or reserve your space.
(please note this is a dinner reservation only – there’s no exclusivity or private dining space at the restaurant)
16
Discounted Passes • There are 5 complimentary full session passes available for VGE customers
• In addition customers can quote SYMSP193 to receive a discount of €500 • Please speak to Jessica Dye for more information.
17
