Customer Service - Clermont

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Viafield  a  Cooperative’s  motto  is  “Growing  Opportunity.”  As  a  leader  in  agriculture  we  provide  unparallel  customer  service  and   innovative  products  to  meet  our  customers  Agronomy,  Energy,  Feed  and  Grain  needs.  Viafield’s  18  locations  serve  customers   throughout  northern  Iowa  and  southern  Minnesota  “Growing  Opportunity”  is  not  just  limited  to  our  customers.  Viafield’s  valued   team  members  are  part  of  a  progressive  organization  that  provides  an  attractive  total  compensation  package,  career  advancement,   and  a  team  orientated  work  environment.     Position  Title:       Customer  Service  –  Customer  Service,  Clermont,  IA  (Full-­‐time  Regular  Position)   Position  Description   The  Customer  Service  position  as  a  member  of  Viafield’s  team  will  be  trained  and  responsible  for  servicing  our  customer  needs  at   the  front  counter  of  our  Clermont  facility.    This  team  player  will  assist  with  customer  account  questions,  contracts,  billing,  bookings,   pick-­‐ups,  pre-­‐pay,  inventory,  receiving  and  will  also  cross-­‐train  to  assist  in  other  areas  of  the  office  environment.      This  self-­‐ motivated  team  member  will  operate  the  scale  and  gain  valuable  knowledge  of  how  our  business  operates.   Viafield  expects  the  ideal  applicant  to  be  a  reliable  communicator  with  a  positive  attitude  and  a  willingness  to  be  a  part  of  what  it   takes  to  get  the  job  done  in  a  timely,  safe,  and  accurate  manner  for  smooth  operations.    Viafield’s  team  members  profoundly  affect   the  organizations  success,  so  it  is  essential  to  deliver  on  Viafield’s  team  member  promise…to  provide  innovative  products  and   dependable  service  to  help  each  customer  exceed  their  potential.     Required  Qualifications   • • •

Must  be  comfortable  navigating  the  computer     Excellent  Customer  Service  skills  (face  to  face  and  over  the  phone)   Ability  to  transport  bags  of  feed  

Those  interested  in  applying  should  email  or  mail  cover  letter  and  resume  to:         Rick  Davis  (Regional  Operations  Leader)   [email protected]         807  Mill  Street         Clermont,  IA  52135          

       

Anne  Benning  (Human  Resources)   [email protected]     1001  Blunt  Parkway   Charles  City,  IA  50616  

Position  #  2014-­‐20  

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