DEALING WITH DIFFICULT PARENTS ASSISTANT PRINCIPALS ...
DEALING WITH DIFFICULT PARENTS ASSISTANT PRINCIPALS CONFERENCE November 2015 1.
“Unless you choose to live a life where you have no contact with anyone else – ever – you’ll probably have to deal with one difficult person after another.” Emily Battaglia
2.
I don’t want to go to the dentist.
3.
Develop a relationship. a. b.
4.
Every situation and scenario has the potential of…
5.
You cannot control…
6.
You control the meeting and the tone. a. b.
7.
Go in with a plan. a. b.
8.
Use the strength of personalities. a. b.
9.
Approach from the team concept. a. b.
10.
Don’ts. a. b. c. d.
11.
Dos. a. b. c. d.
12.
Look at it from the parent perspective. a. b. c. d.
13.
Build the trust account. a. b. c.
14.
Proactive vs. reactive. a. b.
15.
An offer they can’t refuse. What a deal. a. b. c. d.
16.
What happens if the parent is right? a. b. c.
17.
What happens when a meeting goes south? a. b. c. d.
18.
Keep situation at building level. a. b.
19.
Phone conversations. a. b.
20.
Emails. a. b.
21.
“Dealing with Difficult Parents” by Todd Whitaker.
“Unless you choose to live a life where you have no contact with anyone else – ever – you’ll probably have to deal with one difficult person after another.” Emily Battaglia
2.
I don’t want to go to the dentist.
3.
Develop a relationship. a. b.
4.
Every situation and scenario has the potential of…
5.
You cannot control…
6.
You control the meeting and the tone. a. b.
7.
Go in with a plan. a. b.
8.
Use the strength of personalities. a. b.
9.
Approach from the team concept. a. b.
10.
Don’ts. a. b. c. d.
11.
Dos. a. b. c. d.
12.
Look at it from the parent perspective. a. b. c. d.
13.
Build the trust account. a. b. c.
14.
Proactive vs. reactive. a. b.
15.
An offer they can’t refuse. What a deal. a. b. c. d.
16.
What happens if the parent is right? a. b. c.
17.
What happens when a meeting goes south? a. b. c. d.
18.
Keep situation at building level. a. b.
19.
Phone conversations. a. b.
20.
Emails. a. b.
21.
“Dealing with Difficult Parents” by Todd Whitaker.
