Debby Scraggins Vanderbilt University Debby Scraggins, Vanderbilt ...

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3/15/2011

Debby Scraggins, Scraggins Vanderbilt University Patti Davison, East TN State University Helen Beitman, Scott & White Texas A&M Carol Kuhlmann, Medical College of Wisconsin

All of us: € When was your last physical? € Have you had a colonoscopy? € Are your immunizations current? € Do you know your lab values? € When was your last dental cleaning? Women: € Have you had a pap smear in the last year? 2-3 years? € Have you had a baseline mammogram? € Have you had a bone density scan?

y Do you eat balanced meals? Drink enough water? y Do you exercise daily? y Do you get enough sleep? y Is your alcohol consumption moderate? y Do you use tobacco products? y Are you taking prescribed meds correctly? y Are you taking vitamins/calcium supplements? y Do you wear sunscreen? y Do you wear a seatbelt? y Do you practice safe sex?

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…and scared.

€ Sleep

49-63 hrs € Work 50-60 hrs € Meals 24 hrs € Housekeeping H k i 8 hrs h € Shower/bathe 7 hrs € Religious 2 hrs € Exercise 3.5 hrs € Sex 30 min

y Balance the checkbook/pay bills y Dentist/doctor /vet appointments y Haircuts, mani/pedi, massages, y Spend quality time with kids, pets, family and friends y Volunteer y Enjoy hobbies y Life Long Learning y Meditation y Journal Writing y Parent/teacher conferences y Attend school events y Stress Relieving Exercises y American Idol, America’s Got Talent, or Dancing with the Stars

…lucky!

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€ Put

yourself first

• Make & keep doctor

appointments • Exercise at least 3x/week • Get plenty of sleep • Take your meds/vitamins € Do

the best you can

• Say NO! • Good enough IS good enough! • Ask for help! € Wine

& Whine with Friends

Carol Kuhlmann, MS Residency Program Coordinator, Medical College of Wisconsin Current Past ARCOG Chair

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“Control your own destiny, or someone else will.” Jack Welch, former GE CEO

6 words: “How we do things around here”

Collective behavior of people using common: € corporate vision € goals € shared values € beliefs € habits € working language € systems € symbols

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Interwoven with: € € €

Processes Technologies Learning & significant events

In addition, individuals bring to the workplace: € € €

€

€

€

Their own uniqueness Knowledge Ethnic culture

So, Corporate culture encompasses moral, social & behavioral norms of your “organization” (residency program/department /institution) Corporate p culture CAN change, g , but to sustain the change, it must come from leadership at the TOP of the “organization”. Culture is shaped by: Corporate vision; shared values; beliefs; assumptions; past experience; learning; leadership & communication

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Many corporate culture models: investigate and put a name to yours!: € Team; Inspiring;

Growth; Adaptive; Competitive; Questioning; Continuous Improvement; Innovation; Quality; Coaching

€Your “organizations”

culture success depends on th “Team the “T C Culture” lt ” (i.e.: (i PD, YOU, chair, residents, faculty…)

€ Provide

an inspiring vision shared values € Set stretch goals € Develop team leaders € Synergize S i complementary l t skills kill € Encourage team activities € Empower teams € Celebrate diversity € Provide coaching € Reward collective achievements € Define

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€

€

€

€ € € € € €

Synergy…is the benefit derived from combining two or more elements so that the performance of the combination is higher than that of the sum of the individual elements Balance…find the right balance and harmony in your body, your mind, your life and your work Tao of happiness…Be happy with what you have (acceptance), and create new and better things (achievement)

Negative attitude Fear of failure Stress Following rules Making assumptions Over-reliance on logic

Always pretend to know more than anybody around you € Emphasize filling in time sheets € Run daily checks on progress of everyone’s work € Ensure that highly qualified people do mundane work for long periods € Put barriers up between departments € Don’t speak personally to employees, except when announcing increased targets, shortened deadlines and tightened cost restraints € Ask for a 200-page document to justify every new idea € Call lots of meetings € Place the biggest emphasis on the budget € Buy lots of computers €

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€ The

Iceberg of Opportunities a SWOT Analysis Diagram € Six Thinking Hats € Business Balls € Create

€ http://www.1000ventures.com € http://www.businessballs.com € http://www.smartdraw.com € http://www.debonogroup.com http://www debonogroup com € The

17 Indisputable Laws of Teamwork John C. Maxwell € Emotional Intelligence resources € Dale Carnegie’s Golden Book

“You cannot teach a person anything: you can only help him find it within himself.” Galileo

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