DMAIC: 5 steps to improve processes
5
TRACC
1
steps to improve processes infographic 5
3 ANALYSE
DEFINE Document what you know: define the target customer; map the process flow, the parameters of the improvement project, and the project goals and targets.
1. DEFINE Document what you know: define the target customer; map the process flow, the parameters of the improvement project, and the project goals and targets.
Analyse the data gathered in the previous step to ascertain the difference between the current process performance and the targeted performance. Identify variations.
2. MEASURE Define the measurement tools and criteria that will measure the current performance of the business process in question. measurement tools and criteria that will measure the current perfor
CONTROL Monitor procedures regularly and review the improved process to ensure the new methods are working.
3. ANALYSE Analyse the data gathered in the previous step to ascertain the difference between the current process performance and the targeted performance. Identify variations.
4. IMPROVE 5. CONTROL Monitor Brainstorm procedures regularly and review the further improve- improved process to ensure the new ment opportuni- methods are workties. Docu- ing. Monitor procement and dures regularly and
MEASURE
IMPROVE
Define the tools and criteria that will measure the current performance of the business process in question.
Brainstorm further improvement opportunities. Document and implement an improvement plan.
2
4
To find out more about this best practice improvement tool, read Five-step process improvement with DMAIC. http://traccsolution.com/dmaic
TRACC
1
steps to improve processes infographic 5
3 ANALYSE
DEFINE Document what you know: define the target customer; map the process flow, the parameters of the improvement project, and the project goals and targets.
1. DEFINE Document what you know: define the target customer; map the process flow, the parameters of the improvement project, and the project goals and targets.
Analyse the data gathered in the previous step to ascertain the difference between the current process performance and the targeted performance. Identify variations.
2. MEASURE Define the measurement tools and criteria that will measure the current performance of the business process in question. measurement tools and criteria that will measure the current perfor
CONTROL Monitor procedures regularly and review the improved process to ensure the new methods are working.
3. ANALYSE Analyse the data gathered in the previous step to ascertain the difference between the current process performance and the targeted performance. Identify variations.
4. IMPROVE 5. CONTROL Monitor Brainstorm procedures regularly and review the further improve- improved process to ensure the new ment opportuni- methods are workties. Docu- ing. Monitor procement and dures regularly and
MEASURE
IMPROVE
Define the tools and criteria that will measure the current performance of the business process in question.
Brainstorm further improvement opportunities. Document and implement an improvement plan.
2
4
To find out more about this best practice improvement tool, read Five-step process improvement with DMAIC. http://traccsolution.com/dmaic
