Ecova's Mobile Telemanagement Data Sheet
MOBILE TELEMANAGEMENT
The brick-size cell phones of the 1990s were limited to an executive perk. Today, we’re a fully connected and mobilized society. Wireless is the fastest growing telecom spend category for companies, averaging more than 30% of corporate telecom spend. With this growth come challenges, such as:
MAXIMIZE YOUR TELECOM SERVICE PERFORMANCE AND REDUCE SPENDING
Program and Policy: A multitude of decisions must be made from which vendors to use, to who qualifies for devices, to the choice of programs, to the control over the device itself, to rules about device usage while driving, and much more. Cost Management: Mobile program costs are trending upward as a result of increased wireless adoption and more complex devices and apps. It is more critical than ever to manage your rate plans for voice and data, ensure billing compliance by vendors, allocate costs to your business stakeholders, and use your wireless network efficiently.
ECOVA AT-A-GLANCE ■■ Founded 1996 in Spokane, WA ■■ Owned by Avista Corp, NYSE
“AVA” Device Management & Security: Keeping an accurate inventory of who has what device is hard enough, but it’s just the tip of the iceberg. Supporting the ordering process without an automated, rules-driven toolset creates inefficiency. And most important of all is deploying the capabilities you want users to have while protecting against security breaches. User Support: The more users, and the more complex the wireless environment, the more time goes into working with them to solve problems. Ecova is dedicated to solving these issues on behalf of our increasing portfolio of Mobile TeleManagement clients through our comprehensive 8 Point Managed Service Approach. To find out more about managing your wireless environment, contact us today.
■■ Industry leading transactional
capability with $20B annual processing ■■ Over 100 clients for telecom
services ■■ Over $500 million telecom
spend under management ■■ Multi-year 97% client retention
rate
8 POINT MANAGED SERVICE APPROACH Ecova’s approach to managing a wireless environment is systematic and structured, but it’s also flexible enough to accommodate the specific needs of your business. Ecova brings domain expertise to all of the activities below.
Define Program
“Invoice First” Processing
Assemble Inventory
Validate Charges
Optimize Plans & Services
Automate Procurement
User Support & Reporting
Secure & Extend Network
SEE MORE Through our powerful reporting and dashboards, gain visibility into the vast amount of telecom information across the enterprise to determine opportunities for improvement.
(MDM/MAM)
Define the Program: Ecova helps establish the best practice structure that will define and establish all aspects of your wireless program, from users and devices to rules and ownership. “Invoice First” Processing: Ecova sets up your invoice processing into a managed environment to get a complete picture of mobile expenses; this insight sets the stage for other key activities. Assemble Inventory: An accurate inventory is generated from vendor billing data, a device enrollment program and updated HR data. This lets you know who has what, what it costs, and who is paying for it. Validate Charges: Ecova scrubs carrier contracts for proper pricing and billing errors. Pricing can be improperly applied, especially with respect to pooling, but so can items like waived charges and roaming fees. Optimize Plans & Services: Carriers position themselves for the best outcome, not you. To get the lowest overall cost for Data and Voice Plans, your actual usage must be analyzed and compared against a multitude of plan options offered by the carriers to yield the correct package. We do that! Automate Procurement: Our online procurement portal lets you create a custom tailored online product catalog that supports multiple payment and ownership options, extends buying power to friends and family for contract leverage, sets rules-based approval routing, tracks the order, and even adds optional kitting when desired. User Support & Reporting: Our team of experts will handle requests from all the users at your company so you can focus on managing the network itself. Secure & Extend the Network: Sophisticated devices require sophisticated management tools. From simple password controls to Mobile Device and Application Management to Real Time Tracking, Ecova can help you find the right solution for your business.
SAVE MORE Reduce overall telecom expenses by properly validating and correcting charges, reducing unnecessary circuits and services, aligning your spend with contracted rates, strategically sourcing services from carriers and deploying the best and most cost effective network.
SUSTAIN MORE Understand and plan your company’s telecom demand, capacity and requirements to accurately meet the needs of your business.
CONTACT US TODAY Find out how we can put these solutions to work for you. 1313 N Atlantic St #5000 Spokane WA 99201 800 791 7564 [email protected] ecova.com
The brick-size cell phones of the 1990s were limited to an executive perk. Today, we’re a fully connected and mobilized society. Wireless is the fastest growing telecom spend category for companies, averaging more than 30% of corporate telecom spend. With this growth come challenges, such as:
MAXIMIZE YOUR TELECOM SERVICE PERFORMANCE AND REDUCE SPENDING
Program and Policy: A multitude of decisions must be made from which vendors to use, to who qualifies for devices, to the choice of programs, to the control over the device itself, to rules about device usage while driving, and much more. Cost Management: Mobile program costs are trending upward as a result of increased wireless adoption and more complex devices and apps. It is more critical than ever to manage your rate plans for voice and data, ensure billing compliance by vendors, allocate costs to your business stakeholders, and use your wireless network efficiently.
ECOVA AT-A-GLANCE ■■ Founded 1996 in Spokane, WA ■■ Owned by Avista Corp, NYSE
“AVA” Device Management & Security: Keeping an accurate inventory of who has what device is hard enough, but it’s just the tip of the iceberg. Supporting the ordering process without an automated, rules-driven toolset creates inefficiency. And most important of all is deploying the capabilities you want users to have while protecting against security breaches. User Support: The more users, and the more complex the wireless environment, the more time goes into working with them to solve problems. Ecova is dedicated to solving these issues on behalf of our increasing portfolio of Mobile TeleManagement clients through our comprehensive 8 Point Managed Service Approach. To find out more about managing your wireless environment, contact us today.
■■ Industry leading transactional
capability with $20B annual processing ■■ Over 100 clients for telecom
services ■■ Over $500 million telecom
spend under management ■■ Multi-year 97% client retention
rate
8 POINT MANAGED SERVICE APPROACH Ecova’s approach to managing a wireless environment is systematic and structured, but it’s also flexible enough to accommodate the specific needs of your business. Ecova brings domain expertise to all of the activities below.
Define Program
“Invoice First” Processing
Assemble Inventory
Validate Charges
Optimize Plans & Services
Automate Procurement
User Support & Reporting
Secure & Extend Network
SEE MORE Through our powerful reporting and dashboards, gain visibility into the vast amount of telecom information across the enterprise to determine opportunities for improvement.
(MDM/MAM)
Define the Program: Ecova helps establish the best practice structure that will define and establish all aspects of your wireless program, from users and devices to rules and ownership. “Invoice First” Processing: Ecova sets up your invoice processing into a managed environment to get a complete picture of mobile expenses; this insight sets the stage for other key activities. Assemble Inventory: An accurate inventory is generated from vendor billing data, a device enrollment program and updated HR data. This lets you know who has what, what it costs, and who is paying for it. Validate Charges: Ecova scrubs carrier contracts for proper pricing and billing errors. Pricing can be improperly applied, especially with respect to pooling, but so can items like waived charges and roaming fees. Optimize Plans & Services: Carriers position themselves for the best outcome, not you. To get the lowest overall cost for Data and Voice Plans, your actual usage must be analyzed and compared against a multitude of plan options offered by the carriers to yield the correct package. We do that! Automate Procurement: Our online procurement portal lets you create a custom tailored online product catalog that supports multiple payment and ownership options, extends buying power to friends and family for contract leverage, sets rules-based approval routing, tracks the order, and even adds optional kitting when desired. User Support & Reporting: Our team of experts will handle requests from all the users at your company so you can focus on managing the network itself. Secure & Extend the Network: Sophisticated devices require sophisticated management tools. From simple password controls to Mobile Device and Application Management to Real Time Tracking, Ecova can help you find the right solution for your business.
SAVE MORE Reduce overall telecom expenses by properly validating and correcting charges, reducing unnecessary circuits and services, aligning your spend with contracted rates, strategically sourcing services from carriers and deploying the best and most cost effective network.
SUSTAIN MORE Understand and plan your company’s telecom demand, capacity and requirements to accurately meet the needs of your business.
CONTACT US TODAY Find out how we can put these solutions to work for you. 1313 N Atlantic St #5000 Spokane WA 99201 800 791 7564 [email protected] ecova.com
