Engaging Gen Y â Tapping into Talent
Engaging Gen Y – Tapping into Talent The Ontario Tourism Education Corporation (OTEC), the City of Toronto - Youth Employment Partnerships (YEP) & the Toronto Workforce Innovation Group (TWIG) offer an exciting event. This will benefit your company by: s Providing Management and Supervisor training at a special rate of $49.00 (Regular value $249.00) s Providing savings on employee recruitment and training costs s Supplying a pool of appropriately screened candidates Engaging Generation Y
Essentials of Service Excellence
Employers participate in a half day interactive workshop designed to help Managers and Supervisors develop the knowledge, skills, and tools to recruit, retain and manage the performance and motivation of Generation Y employees.
Job seekers will participate in a half day workshop to gain experience, tools and techniques to create consistent service standards and build customer loyalty, leading to highly marketable service skills to offer employers.
8:30 8:50 9:00 9:00 10:15 10:30 10:30 12:30 1:15 1:30 1:30 2:00
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8:50 9:00 10:15 10:15 10:30 12:30 12:30 1:15 1:30 2:00 2:00 4:00
Registration & Refreshments Welcome Engaging Generation Y Workshop Essentials of Service Excellence Workshop Break Engaging Generation Y Workshop Essentials of Service Excellence Workshop Networking Lunch TBD Inter view Preparation Job Fair Set-up Job Fair
Youth & Employers OTEC, City of Toronto, & TWIG Employers Youth Youth & Employers Employers Youth Youth & Employers Keynote Speaker or Employer Panel Presentations Youth Employers Youth & Employers
Location: Metro Hall, 55 John St. 3rd Floor, Toronto, ON M5V 3C6 Date: Monday, October 17th, 2011 - 8:30am to 4:00pm In partnership with:
For more information contact Debbie Singh at 416-622-1975 ext. 235
www.otec.org
Engaging Gen Y – Tapping into Talent To register, complete the following form and FAX to (416) 622-7476 or email [email protected] Prefix
Mr
Mrs
Ms
Dr
Name (First) ________________________________ (Last)_______________________________________ Job Title ______________________________ Organization _____________________________________ Address _________________________________________________________________________________ City _________________________________________ Prov ______ Postal Code __________________ Phone _______________________________________ Fax_______________________________________ E-mail _______________________________________ Website____________________________________
Special dietary or accessibility requirements: _______________________________________ Cost Engaging Generation Y
$49.00 x ___ SubTotal HST(13%) Total
Check here if you do not wish to be added to the OTEC mailing list for e-newsletter and training updates
Please fax/email completed registration forms to: Debbie Singh Manager, Project & Partnership Development 21 Four Seasons Place, Suite 300 Toronto, ON M9B 6J8 T: 416-622-1975 ext. 235 F: 416-622-7476 [email protected]
www.otec.org
Essentials of Service Excellence
Employers participate in a half day interactive workshop designed to help Managers and Supervisors develop the knowledge, skills, and tools to recruit, retain and manage the performance and motivation of Generation Y employees.
Job seekers will participate in a half day workshop to gain experience, tools and techniques to create consistent service standards and build customer loyalty, leading to highly marketable service skills to offer employers.
8:30 8:50 9:00 9:00 10:15 10:30 10:30 12:30 1:15 1:30 1:30 2:00
-
8:50 9:00 10:15 10:15 10:30 12:30 12:30 1:15 1:30 2:00 2:00 4:00
Registration & Refreshments Welcome Engaging Generation Y Workshop Essentials of Service Excellence Workshop Break Engaging Generation Y Workshop Essentials of Service Excellence Workshop Networking Lunch TBD Inter view Preparation Job Fair Set-up Job Fair
Youth & Employers OTEC, City of Toronto, & TWIG Employers Youth Youth & Employers Employers Youth Youth & Employers Keynote Speaker or Employer Panel Presentations Youth Employers Youth & Employers
Location: Metro Hall, 55 John St. 3rd Floor, Toronto, ON M5V 3C6 Date: Monday, October 17th, 2011 - 8:30am to 4:00pm In partnership with:
For more information contact Debbie Singh at 416-622-1975 ext. 235
www.otec.org
Engaging Gen Y – Tapping into Talent To register, complete the following form and FAX to (416) 622-7476 or email [email protected] Prefix
Mr
Mrs
Ms
Dr
Name (First) ________________________________ (Last)_______________________________________ Job Title ______________________________ Organization _____________________________________ Address _________________________________________________________________________________ City _________________________________________ Prov ______ Postal Code __________________ Phone _______________________________________ Fax_______________________________________ E-mail _______________________________________ Website____________________________________
Special dietary or accessibility requirements: _______________________________________ Cost Engaging Generation Y
$49.00 x ___ SubTotal HST(13%) Total
Check here if you do not wish to be added to the OTEC mailing list for e-newsletter and training updates
Please fax/email completed registration forms to: Debbie Singh Manager, Project & Partnership Development 21 Four Seasons Place, Suite 300 Toronto, ON M9B 6J8 T: 416-622-1975 ext. 235 F: 416-622-7476 [email protected]
www.otec.org
