Etobicoke Office & Training Centre
Volume 4
Summer 2014
Welcome to the Fourth Edition of the PHS Newsletter!
Etobicoke Office & Training Centre
Our Etobicoke office is a proud part of the Purple Hearts Security infrastructure; we have designated parking for our mobile support vehicles, have operational meetings with staff, and is also leveraged for training sessions that hold up to a maximum of 10 students per class.
Volume 4
Summer 2014
Training In-Class & Online
Training continues to be a key focus for us and with the recent addition of our new training center, we are better equipped to enhance the learning experience for new students in-class. For those that prefer an online learning experience, web-based training is now available! Debit & Credit Card payment options now available in-person and online Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 2
Volume 4
Summer 2014
To Protect, To Enjoy, and To Learn…
PHS continues to support Toronto Crime Stoppers, Mark Seenarine & Olivia Chow
PHS Management Team on ACMO Boat Cruise
A recent training class for new Security Guards Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 3
Volume 4
Summer 2014
Reporting Software Enhancements We continue to drive efficiency, innovation, consistency and centralization at Purple Hearts Security.
DID YOU KNOW that PPM 2000 specializes in building customized reporting software for 3 of the 5 major Canadian Banks, US Department of Homeland Security, CN Tower, and Woodbine Racetrack to name a few?
Our latest example of this is moving from paper-based documentation for reports and daily occurrences to an online software from PPM 2000 that manages reporting information in a secure and online database. To compliment this, our staff are trained and experienced in using comprehensive condominium management software such as Concierge Plus, Bazinga, and Front Desk. Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 4
Volume 4
Summer 2014
Making it Easier for Residents & their Visitors
For sites where an on-site security guard is not an option, and as part of our existing parking enforcement program, we have added a tab on our website that enables residents to register their visitor’s vehicles online. Easy?? We think so too!
Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 5
Volume 4
Summer 2014
Valet Parking Services – Another PHS Offering
Purple Hearts Security is now offering Valet Parking Services. Our staff are dually trained as Security Guards and Valet attendants serving high-profile events.
Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 6
Volume 4
Summer 2014
Your Purple Hearts Security Staff Mark Seenarine, PHS President
Artem Katsaga, Senior Manager
Sherri Levesque, Manager/Administrator
Zoltan Novak, Manager & QAI
Security Consultants, PartTime Managers, Trainers, etc.
Site Supervisors & Site Leads
Security Guard Team
Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 7
Volume 4
Summer 2014
Your Purple Hearts Security Staff (cont’d.) Security Guards
Vendors & Contractors
Site Supervisors Our PHS Circle: Family
Clients
Consultants
Team We Are ALL Equally important!
Managers
Administrator
PHS President
Updates to PHS Management Structure
1. Dispatch & Duty Manager
Dispatch & Duty Manager
416-528-6195
Emails: [email protected] 2. Security Manager Zoltan Novak c.647-627-3088 [email protected] 3. Security Supervisor/Administrator Sherri Levesque c.647-967-6544 [email protected] o.647-352-0052 4. Senior Security Manager Artem Katsaga c. 416-908-4901 [email protected] 5. President/Owner Mark Seenarine c.647-982-2521 [email protected] o.647-352-0052 Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 8
Summer 2014
Welcome to the Fourth Edition of the PHS Newsletter!
Etobicoke Office & Training Centre
Our Etobicoke office is a proud part of the Purple Hearts Security infrastructure; we have designated parking for our mobile support vehicles, have operational meetings with staff, and is also leveraged for training sessions that hold up to a maximum of 10 students per class.
Volume 4
Summer 2014
Training In-Class & Online
Training continues to be a key focus for us and with the recent addition of our new training center, we are better equipped to enhance the learning experience for new students in-class. For those that prefer an online learning experience, web-based training is now available! Debit & Credit Card payment options now available in-person and online Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 2
Volume 4
Summer 2014
To Protect, To Enjoy, and To Learn…
PHS continues to support Toronto Crime Stoppers, Mark Seenarine & Olivia Chow
PHS Management Team on ACMO Boat Cruise
A recent training class for new Security Guards Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 3
Volume 4
Summer 2014
Reporting Software Enhancements We continue to drive efficiency, innovation, consistency and centralization at Purple Hearts Security.
DID YOU KNOW that PPM 2000 specializes in building customized reporting software for 3 of the 5 major Canadian Banks, US Department of Homeland Security, CN Tower, and Woodbine Racetrack to name a few?
Our latest example of this is moving from paper-based documentation for reports and daily occurrences to an online software from PPM 2000 that manages reporting information in a secure and online database. To compliment this, our staff are trained and experienced in using comprehensive condominium management software such as Concierge Plus, Bazinga, and Front Desk. Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 4
Volume 4
Summer 2014
Making it Easier for Residents & their Visitors
For sites where an on-site security guard is not an option, and as part of our existing parking enforcement program, we have added a tab on our website that enables residents to register their visitor’s vehicles online. Easy?? We think so too!
Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 5
Volume 4
Summer 2014
Valet Parking Services – Another PHS Offering
Purple Hearts Security is now offering Valet Parking Services. Our staff are dually trained as Security Guards and Valet attendants serving high-profile events.
Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 6
Volume 4
Summer 2014
Your Purple Hearts Security Staff Mark Seenarine, PHS President
Artem Katsaga, Senior Manager
Sherri Levesque, Manager/Administrator
Zoltan Novak, Manager & QAI
Security Consultants, PartTime Managers, Trainers, etc.
Site Supervisors & Site Leads
Security Guard Team
Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 7
Volume 4
Summer 2014
Your Purple Hearts Security Staff (cont’d.) Security Guards
Vendors & Contractors
Site Supervisors Our PHS Circle: Family
Clients
Consultants
Team We Are ALL Equally important!
Managers
Administrator
PHS President
Updates to PHS Management Structure
1. Dispatch & Duty Manager
Dispatch & Duty Manager
416-528-6195
Emails: [email protected] 2. Security Manager Zoltan Novak c.647-627-3088 [email protected] 3. Security Supervisor/Administrator Sherri Levesque c.647-967-6544 [email protected] o.647-352-0052 4. Senior Security Manager Artem Katsaga c. 416-908-4901 [email protected] 5. President/Owner Mark Seenarine c.647-982-2521 [email protected] o.647-352-0052 Your Top Choice In Security and Customer Service Excellence www.purpleheartssecurity.com
Page 8
