Firmware Update Details (v0.32-07p)
Firmware Update Details (v0.32-07p) CONTENT:
Instructions: How to Update New Features and Improvements Examples Issues Addressed Notes and Known Issues
Requirements for the Update:
e3 with software: 0.32-07e, 0.32- 05z, 0.32-05p, 0.32-04m and 0.32-03i Internet connection Read both the Notes and Procedure sections below before updating. Additional information including notes and issues is available behind the "download" button.
Notes for the Update:
IP for gateway and DNS must be properly configured User must have super administrator privileges Login to the e3 as super admin Back up all user data and log files Navigate to the e3 update web page and select update from update server Supported browsers: Chrome, Firefox, IE9 and later Safari 5.1.7 Do not reboot the system or remoce power during update Depending on network and internet connection speeds, it will take 3-15 minutes to update
Procedure to Update:
Please Backup entire E3 database by going to the e3 UI menu “Settings->Backup”. Note: Update to v0.32-07p from any version earlier than v0.32-05 Update to v0.32-05z and confirm correct operation as well as integrity of data Update from 0.32-05z to 0.32-07 Note: Updating from v0.32-05z to v0.32-07p requires the e3 device to reboot 3 times Allow e3 device to complete reboot after update Confirm correct operation as well as integrity of data
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
==================== New Features ====================
[Elite Only] "Timed Anti Pass back" and "Room Anti Pass back" features have been added to Elite [Elite Only] Elite 96 license is now available. (Feature was sold previously but upgraded to 128 door key) This will only be valid on software version 0.32-07p and above. [Elite & ProControl Only] Admin by Controller feature has been added
==================== Improvements ====================
Card Number length should correspond to the highest Card Number length
Example: System Default Card Format HID 35bits Total Bit Length: 35 Facility Code: 3522Example System Default Card Format HID 35bits Total Bit Length: 35 Facility Code: 3522 Facility Code Start Bit: 3 Facility Code Length: 12 Card Number Start Bit: 15 Card Number Length: 20 This Format will only allow us to use card number from 1-1048575 Because the card number bit length is only 20bits if you open a calculator and convert 1048575 to binary this will be the result in binary is 11111 11111 11111 11111 If we change the same format Total Bit Length: 35 Facility Code: 35 Facility Code Start Bit: 3 Facility Code Length: 7 Card Number Start Bit: 10 Card Number Length: 25 This Format will only allow us to use card number from 1-3355443 Because we increase the amount of bits for the card number section. Facility Code Start Bit: 3 Facility Code Length: 12 Card Number Start Bit: 15 Card Number Length: 20 This Format will only allow us to use card number from 1-1048575 Because the card number bit length is only 20bits if you open a calculator and convert 1048575 to binary this will be the result in binary is 11111 11111 11111 11111 If we change the same format Total Bit Length: 35 Facility Code: 35 Facility Code Start Bit: 3 Facility Code Length: 7 Card Number Start Bit: 10 Card Number Length: 25
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
This Format will only allow us to use card number from 1-3355443 Because we increase the amount of bits for the card number section.
Changed resolution of slider bars used in Schedules to 1 min instead of 5 min Added edit window next to each slider bar, to enter desired time
Accidental interruption of update due to Login from the Browser UI, is now prevented. Login will only be possible once Update is complete
Enhancement to report writer: Floor name & Site name are now added to the Access Report and Log Reports, for identification purposes.
"Flush & Overwrite" feature available as part of User Data Import. Note: This option will remove all existing users from the e3 database, and import new users from the selected CSV file.
System Backup & Restore now includes badge layouts and templates
Moved "Reset Violations Daily" and "Enable Grace" to the "Basic" section of the "Region". This will ensure that when "Reset Violations Daily" or "Enable Grace" is checked, it will apply to Pass back Violations, Tailgate Violations or both if they are set to (Hard or Soft) enable
HTTPS is now automatically enabled after uploading valid SSL certificate.
[ProControl Only] Occupancy and Region options have now been added to Smart reports
[ProControl Only] Smart Report: Added 5 new pre-defined reports to Smart Reports - Log report, User Entry/Exit report, Door Log, Threat Level, Number of people in the building
After entering the super admin password to re-boot the e3 system, the web user is automatically logged off
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
=================== Issues Addressed ===================
Doors will not resume the original "First Man In" unlock schedule The "first man" needs to present his/her credentials after the Threat-level is reset.
The User Data Import (CSV) function no longer allows the import of non-numeric characters into the "Card number" field
Dashboard log displays a message that specifies the reason why a Door was locked at the end of a schedule.
Issue Fixed - When user navigates between different pages in an Access Report, only the first 20 results were displayed.
[ProControl Only] Regional Anti Pass back now works across different time zones.
Issue Fixed - Valid card access would not display Card Number in corresponding "Access Granted" Log entry
User no longer needs to manually RESET an e3 device after Factory Default
Issue Fixed - The e3 UI would display the port from the restored backup in the IP address settings page, but user could not access the e3 UI using the displayed port. User would still need to login using default port (80).
Issue Fixed - Web User with Super User privileges cannot see log messages on the dashboard. To view Log entries if logged in as a Web user, please go to the Log page.
[ProControl Only] Issue Fixed - Within Smart Report, unable to get any search result when using Card holder's attribute filter e.g. First Name, and using a "Relation" like "LIKE".
Passage credential no longer overrides Unlock Schedule.
"Card Number" field on the "Administration > Card Holder" page no longer allows the input of non-numeric characters.
Issue with "Date Picker" feature is resolved. Note: User first needs to select Year, then a Month and then a Date for the correct date to appear.
Card Number input field should be limited to numerical digits only Release Note: Need to add maximum card number length per pre-defined Card format
No longer see an error after updating an e3 panel, that used to require a manual RESET, to be able to login to the server.
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
=================== Notes and Known Issues ===================
"Manager In Rule" with multiple managers If multiple Managers are granted access, only the last manager that enters, is considered for the "Manager In" rule. Once that manager leaves, users are denied access even if the other managers are in
[ProControl Only] Muster does not clear violations when it occurs going into Uncontrolled Space
[ProControl Only] Multiple violations for the same card show up in the grace screen. Gracing one of these clears all the entries.
Event log shows email was sent but email a\c didn't receive any email: Note: "ID" field in "SMTP" settings should contain the complete email address (<username>@<domain-name>) for the email functionality to function correctly. Using just <username>, without <domain>, can lead to unpredictable results.
Man Trap must have Door Contacts enabled for both doors in order to work correctly. However, currently a Man Trap can be incorrectly configured, without Door Contacts being enabled.
The new Schedule defaults the End Time to 24:00 which cannot be saved. You must then manually adjust all the End times to 23:59 or some other time.
Currently in all the Man-Trap scenarios, both doors can be opened at the same time. Therefore, the following Man-Trap scenarios do not work as expected: Man-Trap - Restricted Entry & Exit Man-Trap - Secure Entry Free Egress
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
Instructions: How to Update New Features and Improvements Examples Issues Addressed Notes and Known Issues
Requirements for the Update:
e3 with software: 0.32-07e, 0.32- 05z, 0.32-05p, 0.32-04m and 0.32-03i Internet connection Read both the Notes and Procedure sections below before updating. Additional information including notes and issues is available behind the "download" button.
Notes for the Update:
IP for gateway and DNS must be properly configured User must have super administrator privileges Login to the e3 as super admin Back up all user data and log files Navigate to the e3 update web page and select update from update server Supported browsers: Chrome, Firefox, IE9 and later Safari 5.1.7 Do not reboot the system or remoce power during update Depending on network and internet connection speeds, it will take 3-15 minutes to update
Procedure to Update:
Please Backup entire E3 database by going to the e3 UI menu “Settings->Backup”. Note: Update to v0.32-07p from any version earlier than v0.32-05 Update to v0.32-05z and confirm correct operation as well as integrity of data Update from 0.32-05z to 0.32-07 Note: Updating from v0.32-05z to v0.32-07p requires the e3 device to reboot 3 times Allow e3 device to complete reboot after update Confirm correct operation as well as integrity of data
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
==================== New Features ====================
[Elite Only] "Timed Anti Pass back" and "Room Anti Pass back" features have been added to Elite [Elite Only] Elite 96 license is now available. (Feature was sold previously but upgraded to 128 door key) This will only be valid on software version 0.32-07p and above. [Elite & ProControl Only] Admin by Controller feature has been added
==================== Improvements ====================
Card Number length should correspond to the highest Card Number length
Example: System Default Card Format HID 35bits Total Bit Length: 35 Facility Code: 3522Example System Default Card Format HID 35bits Total Bit Length: 35 Facility Code: 3522 Facility Code Start Bit: 3 Facility Code Length: 12 Card Number Start Bit: 15 Card Number Length: 20 This Format will only allow us to use card number from 1-1048575 Because the card number bit length is only 20bits if you open a calculator and convert 1048575 to binary this will be the result in binary is 11111 11111 11111 11111 If we change the same format Total Bit Length: 35 Facility Code: 35 Facility Code Start Bit: 3 Facility Code Length: 7 Card Number Start Bit: 10 Card Number Length: 25 This Format will only allow us to use card number from 1-3355443 Because we increase the amount of bits for the card number section. Facility Code Start Bit: 3 Facility Code Length: 12 Card Number Start Bit: 15 Card Number Length: 20 This Format will only allow us to use card number from 1-1048575 Because the card number bit length is only 20bits if you open a calculator and convert 1048575 to binary this will be the result in binary is 11111 11111 11111 11111 If we change the same format Total Bit Length: 35 Facility Code: 35 Facility Code Start Bit: 3 Facility Code Length: 7 Card Number Start Bit: 10 Card Number Length: 25
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
This Format will only allow us to use card number from 1-3355443 Because we increase the amount of bits for the card number section.
Changed resolution of slider bars used in Schedules to 1 min instead of 5 min Added edit window next to each slider bar, to enter desired time
Accidental interruption of update due to Login from the Browser UI, is now prevented. Login will only be possible once Update is complete
Enhancement to report writer: Floor name & Site name are now added to the Access Report and Log Reports, for identification purposes.
"Flush & Overwrite" feature available as part of User Data Import. Note: This option will remove all existing users from the e3 database, and import new users from the selected CSV file.
System Backup & Restore now includes badge layouts and templates
Moved "Reset Violations Daily" and "Enable Grace" to the "Basic" section of the "Region". This will ensure that when "Reset Violations Daily" or "Enable Grace" is checked, it will apply to Pass back Violations, Tailgate Violations or both if they are set to (Hard or Soft) enable
HTTPS is now automatically enabled after uploading valid SSL certificate.
[ProControl Only] Occupancy and Region options have now been added to Smart reports
[ProControl Only] Smart Report: Added 5 new pre-defined reports to Smart Reports - Log report, User Entry/Exit report, Door Log, Threat Level, Number of people in the building
After entering the super admin password to re-boot the e3 system, the web user is automatically logged off
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
=================== Issues Addressed ===================
Doors will not resume the original "First Man In" unlock schedule The "first man" needs to present his/her credentials after the Threat-level is reset.
The User Data Import (CSV) function no longer allows the import of non-numeric characters into the "Card number" field
Dashboard log displays a message that specifies the reason why a Door was locked at the end of a schedule.
Issue Fixed - When user navigates between different pages in an Access Report, only the first 20 results were displayed.
[ProControl Only] Regional Anti Pass back now works across different time zones.
Issue Fixed - Valid card access would not display Card Number in corresponding "Access Granted" Log entry
User no longer needs to manually RESET an e3 device after Factory Default
Issue Fixed - The e3 UI would display the port from the restored backup in the IP address settings page, but user could not access the e3 UI using the displayed port. User would still need to login using default port (80).
Issue Fixed - Web User with Super User privileges cannot see log messages on the dashboard. To view Log entries if logged in as a Web user, please go to the Log page.
[ProControl Only] Issue Fixed - Within Smart Report, unable to get any search result when using Card holder's attribute filter e.g. First Name, and using a "Relation" like "LIKE".
Passage credential no longer overrides Unlock Schedule.
"Card Number" field on the "Administration > Card Holder" page no longer allows the input of non-numeric characters.
Issue with "Date Picker" feature is resolved. Note: User first needs to select Year, then a Month and then a Date for the correct date to appear.
Card Number input field should be limited to numerical digits only Release Note: Need to add maximum card number length per pre-defined Card format
No longer see an error after updating an e3 panel, that used to require a manual RESET, to be able to login to the server.
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
=================== Notes and Known Issues ===================
"Manager In Rule" with multiple managers If multiple Managers are granted access, only the last manager that enters, is considered for the "Manager In" rule. Once that manager leaves, users are denied access even if the other managers are in
[ProControl Only] Muster does not clear violations when it occurs going into Uncontrolled Space
[ProControl Only] Multiple violations for the same card show up in the grace screen. Gracing one of these clears all the entries.
Event log shows email was sent but email a\c didn't receive any email: Note: "ID" field in "SMTP" settings should contain the complete email address (<username>@<domain-name>) for the email functionality to function correctly. Using just <username>, without <domain>, can lead to unpredictable results.
Man Trap must have Door Contacts enabled for both doors in order to work correctly. However, currently a Man Trap can be incorrectly configured, without Door Contacts being enabled.
The new Schedule defaults the End Time to 24:00 which cannot be saved. You must then manually adjust all the End times to 23:59 or some other time.
Currently in all the Man-Trap scenarios, both doors can be opened at the same time. Therefore, the following Man-Trap scenarios do not work as expected: Man-Trap - Restricted Entry & Exit Man-Trap - Secure Entry Free Egress
Access Control | Security & Home Automation | Health & Wellness | Home Technology 1950 Camino Vida Roble Suite 150 Carlsbad CA 92008 800.421.1587 www.nortekcontrol.com
