florida water rate survey

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2012

FLORIDA WATER RATE SURVEY

976 Lake Baldwin Lane Suite 204 Orlando, FL 32814

Phone 407 . 730 . 5944 Fax 407 . 730 . 5941

www.raftelis.com

The 2012 Florida Water Rate Survey represents the initial rate survey conducted by Raftelis Financial Consultants (RFC) in Florida. RFC has conducted a national Water and Wastewater Rate Survey since 1996, and has done so in conjunction with the American Water Works Association (AWWA) since 2004. The 2012 Water Rate Survey is intended to provide keen insight to water pricing practices currently utilized by publicly-owned utilities in Florida. While many utilities provide wastewater and reclaimed water services, the goal of this initial survey is focused on typical potable water bills and rate structures for over 170 Florida public utilities. The respondents include small utilities serving a population less than 10,000 to the largest utilities in Florida with service populations of 500,000 or more. The survey addresses a cumulative service population of over 13.8 million people throughout Florida. The survey results are sorted alphabetically by county and thereafter listed by the city or utility name. The rates shown are exclusive of utility taxes or outside-city rates for those jurisdictions that have such charges. Following this introduction is a discussion on why water rates differ together with a narrative summarizing the survey results. Also included are statistics such as the number of usage rate blocks, gallons included in the first usage block, revenue recovery from fixed charges, minimum water bill levels, etc. The survey table includes population information, water management district along with residential monthly minimum water bill amount, and bill amounts for usage at 4,000 and 8,000 gallons. Water capacity (impact) fee charge information is also included in the survey table. We would like to thank all the participants in the Florida Rate Survey and extend a special thanks to Ken Small at the Florida League of Cities for his support on distributing the survey questionnaire. This survey was completed with the valuable assistance of Rocky Craley, Joe Williams, and Robin Chacko of Raftelis Financial Consultants. We hope that you will find these results informative and look forward to completing additional utility rate surveys in 2013. Your suggestions or comments are welcomed regarding the Florida Water Rate Survey or any future survey. Sincerely, RAFTELIS FINANCIAL CONSULTANTS, INC.

CONTENTS Factors Affecting Rates

01

Mike Rocca, CMC

Tony Hairston

Overview of the Survey

04

Director of Florida Operations

Manager

Additional Results

08



2012 FLORIDA WATER RATE SURVEY

{ 01 }

FACTO R S A F F E CTING RATES This Florida Rate Survey is focused on publicly-owned utilities. Often utility infrastructure is the most valuable asset in many communities. The rates established by INFRASTRUCTURE REPLACEMENT operations, maintenance, and renewal of the utility In prior decades throughout infrastructure investment. There are many factors that Florida, utility capital fundhave an effect on the level of utility rates; however, based ing was primarily focused on meeting the demands of on our experience, the following summarizes the more growth. Much of the cost salient factors affecting potable water rates. of providing infrastructure for growth could be mitigated by a combination of impact fees, developer contributions, and careful expansion planning. With the aging of infrastrucSOURCE OF SUPPLY ture, increases in regulatory requirements and the The source of most potable water in Florida is from unslowing of growth, communities are increasingly derground aquifer systems. However, the quality of water concerned with both the upgrade and replacement and level of treatment necessary to meet regulatory and of infrastructure. The burden of upgrading and public acceptance varies greatly throughout the state due replacing infrastructure is typically born by existing to the various sources. For example, communities located customers through utility rate revenues. Moreover, inland often require lower levels of treatment compared these capital costs are higher than the original cost to those along the coast with more brackish water. Even due to inflation and the difficulty of replacing existwith a high water quality nearby, communities may have ing piping compared to the original installation cost regulatory limits to the amount of high quality water that on undeveloped land. While these challenges are may be withdrawn through their consumption use pergrowing, there is increasing pressure to maintain mits. Many communities are required to identify and plan rates and avoid rate adjustments. Infrastructure for alternative water supplies, with these alternatives being replacement can often be delayed from one year to much more expensive to treat than existing sources of the next as budget pressures grow; however, such supply. Finally, depending on the location of the source of postponements generally create the need for larger supply, an expensive transmission system may be required rate increases in the future. to deliver potable water to the customer service area.

each community for utility service are essential in

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2012 FLORIDA WATER RATE SURVEY

ACQUISITIONS AND CONTRIBUTIONS A significant number of Florida utilities were initially constructed to minimum standards by the primary land developer in order to support land sale activities. Many of these utilities were subsequently acquired by local governments at a prices that included contributions made by existing customers. The inclusion of these customer contributions in the acquisition price was determined to be appropriate by a Florida Supreme Court ruling. These acquisitions together with costs incurred for upgrading the utility to municipal standards is another factor contributing to rate levels. CONNECTION DENSITY A common factor affecting both the capital and operating costs of utilities is the number of connections within their service area. Utilities such as compact cities with high densities enjoy certain economies due to factors such as shorter piping systems and less travel time for servicing the system and customers. This connection density factor should be considered when comparing rates especially involving a combination of county and city systems. REGULATORY STRINGENCY Water utilities must provide drinking water that is safe for its customers and meet reporting and testing requirements. Regulatory requirements such as the EPA Disinfection By-Products Rule (DBPR) affect various communities differently based on the source of its water supply, age of the distribution system, and other factors. Meeting DBPR and other regulatory requirements can require both capital and operating investments that lead to higher user rates. DECREASING PER CAPITA CONSUMPTION Many utilities are facing declining per capita potable water consumption due to multiple factors. With most utility costs fixed, communities need to increase rates to compensate for the loss in revenue from reduced usage. This issue is especially valid for those utilities that have been heavily reliant on inverted (conservation) rates as a cost recovery source. There are several reasons for decreasing per capita consumption including more water efficient appliances and irrigation systems installed during renovations or through utility incentive programs. Another recent cause for declining usage is the housing market and a large number of unoccupied homes and businesses, which is likely temporary in many communities, but has persisted longer than expected. Further contributing to declining consumption is increased awareness due to conservation outreach efforts. Utility customers are responding to ongoing conservation messages.

2012 FLORIDA WATER RATE SURVEY

WATER RESTRICTIONS Water shortages and watering restrictions throughout Florida have been declared at various levels by the water management districts over the past several years. Water restrictions include limitations on days and hours of irrigation use, and announced water shortages are accompanied by pleas to reduce consumption by set percentage amounts. Since most utility costs are fixed and by definition remain constant regardless of certain deviations in demand, the effect of lower water sales due to water shortages tend to require higher rates to support those fixed costs. EFFICIENCIES Potable water rates are also dependent on the extent a community has been able to use technology and effective management to achieve a high level of service at the lowest possible cost. Most communities are reporting the ability to accomplish more while relying on fewer resources. For example, many utilities have implemented automated meter reading (AMR) systems to reduce operating costs and increase meter reading accuracy. Implementation of supervisory control and data acquisition (SCADA) technology can increase system monitoring capabilities while lowering operating costs. Other efficiencies that can affect rates include minimizing unbilled water and exploring wholesale arrangements to sell excess capacity. BUDGET POLICIES The full accounting of indirect costs within potable water utilities can vary tremendously among various communities. For city and county utilities, there are many supporting departments that may or may not be recognized in the budget process. Even when recognized, the cost of such support services may not be accurate. In one community such costs may be understated while in others they may be overstated due to budget pressures. In addition, many communities include a payment in lieu of taxes (PILOT), payment in lieu of franchise fees (PILOFF), or simply a transfer to the general fund. The amounts and methodology of such transfers vary considerably, and have a direct effect on utility rates. POLITICAL ACTION The local political climate will have an effect on utility rates. Policymakers generally desire to have rates at a minimum level, or at least avoid rate increases while maintaining quality service. For example, if a community values redundancy in its service or extra protection for its water supply, then it may be willing to have slightly higher rates, if necessary. Often this must be accomplished by carefully planning occasional modest rate adjustments. Many communities in the survey indicated that rates are indexed annually to an inflation index or by an established inflation percentage. However, there is often very strong resistance to rate increases until utility assets begin failing or regulatory mandates dictate the implementation of costly upgrades. Localized political pressures will affect rates either directly or indirectly.

{ 03 }

{ 04 }

2012 FLORIDA WATER RATE SURVEY

OV E RV I E W O F T H E SURVEY

The survey provides

A benchmark of 4,000 gallons per month is used as a represen-

data on 177 water

tation of indoor usage levels. This amount equates to average

service providers throughout Florida.

demand of 131 gallons per day. A secondary benchmark of 8,000 gallons, or 263 gallons per day, has also been used in order to provide additional information for higher levels of service. Most utilities measure metered water use in terms of gallon increments. Approximately 5% of surveyed utilities report metered water use in terms of hundreds of cubic feet (CCF) rather than thousands of gallons. For these utilities the usage rate data was calculated based on 5.35 CCF and 10.70 CCF of monthly usage which corresponds to 4,000 gallons and 8,000 gallons per month based on 748 gallons per hundred cubic feet. The distribution of monthly bills at 4,000 gallons from lowest to highest, along with the corresponding bill at 8,000 gallons of usage is shown in the Monthly Charge Comparison graph on the following page.

{ 05 }

2012 FLORIDA WATER RATE SURVEY

MONTHLY CHARGE COMPARISON As shown in this table, there is a wide distribution of residential water bills at the 4,000 gallons usage level. The average of all utilities surveyed is $20.55 per month. As noted above, there are numerous reasons why utility rates are different among service providers. The monthly bill for each utility at 8,000 gallons is shown directly above the same utility bill at 4,000 gallons, and the distribution of bills at 8,000 gallons does not

MONTHLY CHARGE (in dollars)

necessarily correspond to the 4,000 gallon distribution. The average monthly bill at 8,000 gallons is $32.24. $ 85 80 75 70 65 60 55 50 45 40 35 30 25 20 15 10 5 0

Average bill at 8,000 gallons = $32.24

Average bill at 4,000 gallons = $20.55 0

20

40

60

80

100

120

140

160

180

UTILITIES 4,000 gallons

8,000 gallons

4,000 gallon avg.

40%

8,000 gallon avg.

SURVEYED UTILITIES BY POPULATION SIZE

70 36%

30%

32%

63

60

57 50

25%

40

20% 15%

16%

16%

28

29

30 20

10%

10

5%

0

0% O - 10,000

10,001-50,000

50,001 - 100,000

POPULATION SIZE

100,001 & above

NUMBER OF UTILITIES

PERCENTAGE OF UTILITIES

35%

The survey includes a distribution of utilities of various size and location. This table shows the distribution of surveyed utilities by population size.

{ 06 }

2012 FLORIDA WATER RATE SURVEY

SRWMD

RESPONDENTS BY WATER MANAGEMENT DISTRICT

4 utilities 2%

The consumption use permits for potable water use are governed by the five water management districts throughout

NWFWMD

Florida. The survey respondents by water management district are as follows:

SJRWMD

20 utilities 12%

55 utilities 31%

SFWMD

Northwest Florida Water Management District NFWMD, 20 utilities

Alligator Point Water Resources District, Bay County, City of Callaway, City of Chipley, City of Crestview, City of DeFuniak Springs, Destin Water Users, City of Fort Walton Beach, City of Marianna, City of Mary Ester, City of Monticello, City of Panama City, City of Parker, City of Sopchoppy, City of St. Marks, City of Tallahassee, Emerald Coast Utilities Authority, Liberty County, Okaloosa County, and South Walton Utility Company.

50 utilities 28%

SWFWMD 48 utilities 27%

South Florida Water Management District SFWMD, 50 utilities

Bonita Springs Utilities, Inc., Broward County, City of Boca Raton, City of Boynton Beach, City of Cape Coral, City of Clewiston, City of Cooper City, City of Coral Springs, City of Delray Beach, City of Ft Lauderdale, City of Hallandale Beach, City of Hollywood, City of Homestead, City of Labelle, City of Lake Worth, City of Lantana, City of Marco Island, City of Margate, City of Naples, City of North Bay Village, City of Ocoee, City of Pembroke Pines, City of Plantation, City of Pompano Beach, City of Port St. Lucie, City of Riviera Beach, City of St. Cloud, City of Stuart, City of Sunrise, City of West Palm Beach, City of Wilton Manors, Collier County, Florida Keys Aqueduct Authority, Glades Utility Authority, Martin County, Miami Dade County, Okeechobee Utility Authority, Orange County, Palm Beach County, Reedy Creek Improvement District, St Lucie West Services District, Toho Water Authority, Town of Davie, Town of Fort Myers Beach, Town of Highland Beach, Town of Hillsboro Beach, Town of Jupiter, Town of Medley, Village of Golf, and Village of Tequesta.

2012 FLORIDA WATER RATE SURVEY

Southwest Florida Water Management District SWFWMD, 48 utilities

Charlotte County, City of Auburndale, City of Bartow, City of Bowling Green, City of Bradenton, City of Brooksville, City of Clearwater, City of Crystal River, City of Davenport, City of Dunedin, City of Eagle Lake, City of Fort Meade, City of Frostproof, City of Inglis, City of Lake Alfred, City of Lake Wales, City of Lakeland, City of New Port Richey, City of Ocala, City of Oldsmar, City of Palmetto, City of Pinellas Park, City of Plant City, City of Punta Gorda, City of Sarasota, City of Sebring, City of St. Petersburg, City of Tampa, City of Tarpon Springs, City of Temple Terrace, City of Venice, City of Wauchula, City of Wildwood, City of Williston, City of Zephyrhills, Englewood Water District, Fort Myers Utilities, Hernando County, Hillsborough County, Hudson Water Works Inc, Lee County, Manatee County, Pinellas County, Town of Bronson, Town of Lake Hamilton, Town of Lake Placid, Town of Longboat Key, and Town of Zolfo Springs. St. Johns River Water Management District SJRWMD, 55 utilities

Brevard County, City of Apopka, City of Atlantic Beach, City of Barefoot Bay, City of Belleview, City of Bunnell, City of Casselberry, City of Clermont, City of Cocoa, City of Daytona Beach, City of DeLand, City of Eatonville, City of Edgewater, City of Eustis, City of Fernandina Beach, City of Fruitland Park, City of Green Cove Springs, City of Jacksonville Beach, City of Leesburg, City of Longwood, City of Maitland, City of Mascotte, City of Melbourne, City of Mount Dora, City of Orange City, City of Ormond Beach, City of Oviedo, City of Palatka, City of Palm Coast, City of Port Orange, City of Sanford, City of South Daytona, City of Tavares, City of Titusville, City of Umatilla, City of Vero Beach, City of West Melbourne, City of Winter Park, City of Winter Springs, Flagler County, Gainesville Regional Utilities, Indian River County, JEA, Lake Harney Water Association, Marion County, Orlando Utilities Commission, Seminole County, St. Johns County - Main System, St. Johns County - Ponte Vedra System, Town of Hastings, Town of Orange Park, Town of Penney Farms, Town of Ponce Inlet, Utilities Commission of New Smyrna Beach, and Volusia County. Suwanee River Water Management District SRWMD, 4 utilities

City of Alachua, City of Chiefland, City of Lake City, and City of Madison.

{ 07 }

{ 08 }

2012 FLORIDA WATER RATE SURVEY

ADDITIO NAL RES U LTS

A table of the detailed survey results is provided at the end of this section. All utilities surveyed have a combination of a fixed monthly charge and a separate variable charge based on the amount of metered water use as their primary revenue generation mechanism. Most water management district consumption use permits require utilities to have a conservation rate structure (multiple variable rate blocks that are “inverted” or increase at higher usage amounts) to reduce water consumption. The survey identified that approximately 10% of utilities surveyed still lack a conservation rate structure. Certain other characteristics of surveyed utilities include the following.

FIXED PORTION OF WATER BILL AT 4,000 GALLONS Fixed cost recovery is an important indicator of financial strength, especially considering trends in declining water use. The following provides the percentage of fixed revenue as a percentage of the total bill at 4,000 gallons. It is important to note that the greater amount of revenue recovered from the fixed monthly charge, the greater the revenue stability but also the greater the burden on the low end users. The survey results show that at 4,000 gallons of residential consumption, most utilities fixed component is between 51% and 75% of the total charge.

110

57%

100

101

50%

90 80

40%

70 60

30% 20%

25%

50

44

40

0%

30

12%

10%

21 2% / 3 0% - 25%

20 4% 8

26% - 50%

51% - 75%

76% - 99%

100%

PERCENTAGE OF 4,000 GALLON BILL FROM FIXED CHARGE

10 0

NUMBER OF UTILITIES

PERCENTAGE OF UTILITIES

60%

{ 09 }

2012 FLORIDA WATER RATE SURVEY

FIRST BLOCK THRESHOLD The survey shows a significant variance among utilities with respect to the amount of usage (either gallons or cubic feet) included in the lowest consumption block. Most utilities reported 3,000 gallons (4.0 CCF) to 5,000 gallons in the first consumption block. It should be noted that there are 38 utilities with usage in the minimum charge, such usage amount is considered as the first rate block for survey purposes. The distribution of first block thresholds is provided in the graph below.

45

23%

40

41

25%

35

18% 20%

32

15%

14% 15% 10% 10%

27

24 7%

15

17

13 5%

10

3%

5

5

0% Uniform

25 20

10%

18

30

NUMBER OF UTILITIES

PERCENTAGE OF UTILITIES

30%

0

1,000

2,000

3,000

4,000

5,000

6,000

over 6,000

GALLONS IN LOWEST USAGE RATE BLOCK

NUMBER OF USAGE RATE BLOCKS Usage rate blocks ranged from one to six with four being the most frequent number of rate blocks as illustrated in the graph below.

60

30%

30%

54

25%

50 22%

40

39

20%

30 15% 10%

10%

11%

18

19

13%

14%

23

24

20 10

5% 0%

0 Uniform

2 Blocks

3 Blocks

4 Blocks

NUMBER OF USAGE BLOCKS

5 Blocks

6 Blocks

NUMBER OF UTILITIES

PERCENTAGE OF UTILITIES

35%

{ 10 }

2012 FLORIDA WATER RATE SURVEY

MONTHLY MINIMUM WATER BILL The median of surveyed minimum water bills (i.e. lowest possible residential bill) for all surveyed utilities is $11.33. The distribution of the minimum water bills is as follows.

DETAILED SURVEY RESULTS BY COUNTY In the following pages, we have included the results the detailed results of the survey sorted alphabetically by County. This information includes utility name, the utility’s water management district jurisdiction, estimated population served,

$15.01 +

effective date of existing rates, unit of

39 utilities 22%

$10 or less 74 utilities 42%

64 utilities 36%

monthly residential bills at 4,000 and 8,000 * NR stands for Not Reported.

NUMBER OF UTILITIES WITH ANNUAL RATE INDEX Many utilities report that rates are adjusted periodically by a rate index in order to compensate for the effects of inflation on expenses. Of the utilities that indicated an indexing status, 43% utilize an annual index (19 utilities did not indicate whether or not they utilize an index).

90 utilities 57%

charge expressed on a monthly basis, gallons, and water capacity (impact) fees.

$10.01 - $15.00

No Index

measurement (gallons or CCF), minimum

Annual Index 68 utilities 43%

NR - Not Reported

Charlotte County

Broward County

Brevard County

Bay County

Alachua County

County:

SFWMD SFWMD SFWMD SFWMD SFWMD SFWMD

City of Plantation

City of Pompano Beach

City of Sunrise

City of Wilton Manors

Town of Davie

Town of Hillsboro Beach

SWFWMD

SFWMD

City of Pembroke Pines

SWFWMD

SFWMD

City of Margate

Englewood Water District

SFWMD

City of Hollywood

City of Punta Gorda

SFWMD

City of Hallandale Beach

SWFWMD

SFWMD

City of Ft Lauderdale

Charlotte County

SFWMD

City of Coral Springs

SJRWMD

City of West Melbourne SFWMD

SJRWMD

City of Titusville

City of Cooper City

SJRWMD

City of Melbourne

SFWMD

SJRWMD

Broward County

SJRWMD

City of Cocoa

NWFWMD

City of Parker

City of Barefoot Bay

NWFWMD

City of Panama City SJRWMD

NWFWMD

City of Callaway

Brevard County

NWFWMD

SJRWMD

Gainesville Regional Utilities

Bay County

SRWMD

WMD:

City of Alachua

Utility Name:

Florida Water Rate Survey 2012

2012 FLORIDA WATER RATE SURVEY

17,300

36,305

142,411

2,500

35,000

12,000

220,000

79,917

85,056

150,000

58,233

140,000

40,000

250,000

12,000

29,000

293,000

18,900

53,000

150,000

280,000

10,000

8,000

4,317

36,484

14,405

6,100

69,438

9,900

Est Service Population: Units

1/7/2010 GAL

10/1/2010 GAL

4/1/2012 GAL

1/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

1/1/2011 GAL

10/1/2010 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 CCF

NR GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

11/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2008 GAL

10/1/2008 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

9/1/2010 GAL

Effective Date

$15.62

$7.03

$21.77

$24.00

$18.97

$28.96

$15.20

$12.88

$11.06

$12.31

$11.26

$5.39

$21.00

$5.28

$32.00

$11.24

$14.68

$14.08

$8.39

$6.89

$12.03

$11.33

$12.32

$8.03

$6.40

$10.85

$8.40

$8.65

$7.90

Minimum Charge

0

0

0

2,000

0

0

0

0

0

3,000

0

0

0

0

0

0

0

0

0

0

0

0

3,000

0

0

0

0

0

0

$23.34

$20.23

$40.45

$30.80

$31.49

$43.12

$27.12

$21.84

$17.34

$17.10

$24.74

$17.58

$25.26

$13.70

$38.04

$22.36

$21.18

$34.73

$19.27

$23.85

$22.03

$22.49

$16.18

$23.23

$16.92

$25.34

$15.93

$16.85

$14.26

Gallons/CCF Monthly Bill included in @ 4,000 Minimum Bill Gallons

$32.34

$33.43

$61.23

$44.40

$48.63

$57.28

$39.04

$30.80

$26.76

$36.26

$39.90

$41.21

$30.65

$28.06

$46.68

$34.77

$36.22

$56.43

$34.26

$40.81

$36.61

$33.65

$31.62

$38.43

$27.44

$39.86

$23.71

$26.65

$22.54

Monthly Bill @ 8,000 Gallons

Page 1 of 6

$3,273.96

$2,824.00

$1,780.00

NR

$3,050.00

NR

$1,500.00

NR

$1,585.00

$2,306.35

NR

$1,130.00

NR

NR

NR

$1,316.00

$1,440.00

$3,804.00

$250.00

$1,116.00

$1,750.00

$335.00

$2,053.00

$500.00

$465.00

NR

$551.67

$1,000.00

$1,950.00

Capacity Fee:

{ 11 }

NR - Not Reported

Indian River County

Hillsborough County

Highlands County

Hernando County

SWFWMD SWFWMD

City of Temple Terrace

Hillsborough County

SJRWMD

SWFWMD

City of Tampa

City of Vero Beach

SWFWMD

SWFWMD

City of Plant City

SWFWMD

Town of Lake Placid

SWFWMD

Hernando County

City of Sebring

SWFWMD

SFWMD

City of Labelle

City of Brooksville

SFWMD

SWFWMD

Town of Zolfo Springs

City of Clewiston

SWFWMD

City of Wauchula

Hendry County

SWFWMD

City of Bowling Green

Hardee County

NWFWMD

SJRWMD

Flagler County

Alligator Point Water Resources District

SJRWMD

City of Palm Coast

Franklin County

SJRWMD

City of Bunnell

NWFWMD

Emerald Coast Utilities Authority

SJRWMD

JEA

Flagler County

SJRWMD

City of Jacksonville Beach

Escambia County

SJRWMD

City of Atlantic Beach

Duval County

SRWMD

SFWMD

Collier County

City of Lake City

SFWMD

Columbia

SFWMD

City of Naples

SJRWMD

Town of Penney Farms

City of Marco Island

SJRWMD

Town of Orange Park

Collier County

SJRWMD

City of Green Cove Springs

Clay County

SWFWMD

WMD:

City of Crystal River

Utility Name:

Citrus County

County:

2012 FLORIDA WATER RATE SURVEY

34,000

479,525

31,000

560,000

34,721

2,593

16,023

162,000

8,150

4,893

10,000

1,827

6,500

2,900

1,800

110

75,180

2,800

90,000

864,263

21,000

23,000

20,000

200,000

62,000

27,912

741

8,500

3,000

3,110

Est Service Population: Units

10/1/2009 GAL

6/1/2011 GAL

6/1/2011 GAL

10/2/2011 CCF

10/1/2011 GAL

10/1/2011 GAL

10/1/2007 GAL

10/1/2012 GAL

10/1/2011 GAL

1/1/2012 GAL

12/19/2005 GAL

4/15/2012 GAL

10/1/2011 GAL

10/11/2011 GAL

6/21/2003 GAL

10/1/2005 GAL

11/1/2011 GAL

10/1/2011 GAL

11/1/2011 GAL

10/1/2011 GAL

3/1/2012 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2010 GAL

NR GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2012 GAL

Effective Date

$13.60

$12.03

$5.76

$1.50

$6.82

$13.80

$8.14

$5.40

$20.03

$20.30

$6.00

$10.15

$9.69

$11.24

$15.00

$28.88

$13.94

$15.89

$10.05

$12.60

$8.93

$8.97

$14.54

$17.63

$8.07

$30.83

$20.00

$13.76

$8.00

$6.92

Minimum Charge

0

0

0

1

0

0

0

0

3,000

0

0

0

3,000

4,000

0

0

0

0

0

0

0

0

0

0

0

0

3,000

0

1,000

0

$16.92

$26.39

$12.88

$11.30

$13.26

$29.88

$17.34

$9.48

$22.25

$30.82

$21.64

$16.53

$11.10

$11.24

$23.00

$55.04

$29.06

$37.17

$18.25

$17.80

$19.05

$14.47

$22.02

$27.31

$13.31

$46.23

$21.50

$20.64

$12.53

$17.76

Gallons/CCF Monthly Bill included in @ 4,000 Minimum Bill Gallons

$26.09

$44.32

$20.00

$24.30

$21.20

$46.32

$26.54

$14.10

$31.13

$41.34

$37.28

$29.30

$19.43

$17.64

$32.50

$81.20

$45.29

$58.45

$26.45

$25.70

$32.29

$24.23

$32.32

$40.65

$18.55

$61.63

$27.50

$29.24

$18.57

$29.14

Monthly Bill @ 8,000 Gallons

Page 2 of 6

$1,499.00

NR

$3,250.00

$2,089.00

$790.00

$750.00

$690.00

$1,147.00

$672.00

$2,760.00

$1,133.00

NR

NR

$1,699.50

NR

$2,780.00

$7,232.73

$2,112.00

$1,395.00

$1,256.50

$325.00

NR

NR

$3,205.00

NR

NR

$650.00

$650.00

$1,000.00

NR

Capacity Fee:

{ 12 }

SJRWMD SJRWMD SJRWMD SJRWMD SJRWMD SJRWMD SJRWMD

City of Clermont

City of Eustis

City of Fruitland Park

City of Leesburg

City of Mascotte

City of Mount Dora

City of Tavares

City of Umatilla

Lake County

SWFWMD SWFWMD SWFWMD

City of Palmetto

Manatee County

Town of Longboat Key

NR - Not Reported

Marion County

SWFWMD

City of Bradenton

Manatee County

SJRWMD SWFWMD SJRWMD

City of Belleview

City of Ocala

Marion County

SRWMD

NWFWMD

City of Madison

SWFWMD

Town of Bronson

Liberty County

SWFWMD

City of Williston

Madison County

SWFWMD

Liberty County

SRWMD

City of Inglis

SFWMD

Town of Fort Myers Beach

City of Chiefland

SWFWMD

Lee County

Levy County

SWFWMD

Fort Myers Utilities

NWFWMD

SFWMD

City of Cape Coral

City of Tallahassee

SFWMD

Bonita Springs Utilities, Inc.

NWFWMD

Leon County

Lee County

SJRWMD

City of Monticello

Jefferson County

NWFWMD

City of Marianna

SJRWMD

Indian River County

WMD:

Jackson County

Utility Name:

Indian River County

County:

2012 FLORIDA WATER RATE SURVEY

70,000

50,924

5,000

8,000

271,000

12,606

49,546

7,350

970

1,100

2,900

1,400

1,150

248,000

6,600

322,000

62,289

150,000

50,000

3,500

24,976

30,400

4,000

25,000

4,025

34,444

33,000

3,000

10,000

100,000

Est Service Population: Units

1/4/2011 GAL

11/1/2011 CCF

10/1/2008 GAL

3/1/2012 GAL

11/1/2011 GAL

11/1/2011 GAL

10/1/2011 GAL

11/1/2006 GAL

9/25/2005 GAL

7/12/2004 GAL

10/20/2005 GAL

11/12/2008 GAL

10/1/2010 GAL

10/1/2010 GAL

11/9/2011 GAL

10/1/2011 GAL

10/1/2012 GAL

10/1/2011 GAL

9/1/2010 GAL

4/15/2008 GAL

10/1/2011 GAL

4/1/2012 HCF

7/1/2011 GAL

11/1/2011 GAL

10/1/2011 GAL

2/1/2012 GAL

5/14/2002 GAL

6/10/2010 CCF

11/7/2010 GAL

10/1/1999 GAL

Effective Date

$13.17

$9.20

$9.41

$14.07

$7.73

$6.20

$13.17

$5.55

$12.50

$8.00

$6.00

$27.00

$8.18

$9.59

$12.31

$11.35

$8.74

$16.93

$12.17

$7.70

$14.65

$5.59

$28.05

$8.04

$15.36

$8.87

$5.48

$5.00

$9.00

$9.05

Minimum Charge

0

0

0

0

0

0

0

0

3,000

5,000

0

3,000

0

2,500

0

0

0

0

0

0

0

0

1,000

0

3,000

0

0

0

0

0

$18.13

$13.05

$17.73

$22.83

$15.17

$22.08

$22.69

$11.35

$14.35

$8.00

$10.00

$36.00

$18.46

$11.74

$32.55

$23.15

$25.86

$32.17

$26.81

$14.74

$19.56

$9.49

$38.05

$11.64

$16.51

$18.11

$9.88

$11.42

$17.00

$18.07

Gallons/CCF Monthly Bill included in @ 4,000 Minimum Bill Gallons

$23.93

$16.90

$26.47

$34.38

$23.55

$39.28

$35.93

$17.15

$21.05

$20.00

$14.60

$72.00

$29.04

$17.97

$54.79

$36.43

$52.67

$49.33

$43.01

$23.34

$27.00

$13.47

$56.05

$16.28

$22.43

$27.35

$14.28

$17.83

$25.00

$29.18

Monthly Bill @ 8,000 Gallons

Page 3 of 6

$1,887.00

NR

$877.80

NR

$1,970.00

NR

$824.00

NR

NR

NR

$846.00

NR

NR

$630.00

$1,254.60

$2,440.00

NR

NR

$2,600.00

$2,174.51

NR

NR

$1,816.00

NR

NR

NR

$1,935.00

$982.00

$700.00

$1,300.00

Capacity Fee:

{ 13 }

NWFWMD NWFWMD NWFWMD NWFWMD NWFWMD

City of Crestview

City of Fort Walton Beach

City of Mary Ester

Destin Water Users

Okaloosa County

SFWMD SJRWMD SFWMD

Orange County

Orlando Utilities Commission

Reedy Creek Improvement District

NR - Not Reported

Palm Beach County

SFWMD SFWMD SFWMD SFWMD SFWMD SFWMD

City of Boca Raton

City of Boynton Beach

City of Delray Beach

City of Lake Worth

City of Lantana

City of Riviera Beach

SFWMD

SJRWMD

City of Winter Park

Toho Water Authority

SFWMD

City of Ocoee

SFWMD

SJRWMD

City of Maitland

City of St. Cloud

SJRWMD

City of Eatonville

Osceola County

SJRWMD

City of Apopka

Orange County

SFWMD

Okeechobee Utility Authority

Okeechobee County

SJRWMD

City of Fernandina Beach

Okaloosa County

SFWMD

Town of Medley

Nassau County

SFWMD

Miami Dade County SFWMD

SFWMD

City of North Bay Village

Florida Keys Aqueduct Authority

SFWMD

SFWMD

City of Homestead

SFWMD

Martin County

WMD:

City of Stuart

Utility Name:

Monroe County

Miami Dade County

Martin County

County:

2012 FLORIDA WATER RATE SURVEY

30,000

10,000

48,000

65,000

102,512

84,392

73,000

22,000

150,000

416,816

520,135

28,074

36,712

16,479

3,000

57,243

5,621

36,000

12,641

3,844

20,000

23,000

24,000

73,269

60,000

2,250,000

7,137

60,512

87,853

17,000

Est Service Population: Units

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2009 GAL

10/1/2011 GAL

10/1/2011 GAL

12/1/2011 GAL

1/1/2012 GAL

4/1/2012 GAL

3/1/2009 GAL

10/1/2011 GAL

10/1/2010 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

11/1/2011 GAL

10/1/2010 GAL

10/1/2011 GAL

2/1/2012 GAL

9/25/2008 GAL

10/1/2011 GAL

12/13/1993 GAL

10/1/2011 CCF

5/1/2012 GAL

10/20/2010 GAL

10/1/2011 CCF

10/1/2011 GAL

4/9/2010 GAL

10/1/2011 GAL

10/1/2011 GAL

Effective Date

$12.47

$19.40

$17.25

$15.72

$10.76

$12.62

$4.51

$11.90

$27.83

$7.50

$6.33

$8.62

$9.77

$7.51

$7.65

$7.15

$18.94

$8.88

$8.74

$11.00

$8.06

$9.00

$10.31

$13.27

$11.26

$3.20

$16.51

$7.01

$15.73

$11.71

Minimum Charge

0

0

0

3,000

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

2,000

2,000

0

0

5,000

0

3,000

0

0

0

$22.71

$24.20

$28.37

$16.97

$16.52

$15.58

$8.23

$16.29

$32.66

$10.48

$10.84

$12.30

$14.05

$10.81

$40.72

$12.47

$37.40

$18.59

$16.26

$21.55

$12.88

$12.70

$16.28

$35.55

$11.26

$5.84

$20.49

$10.52

$23.85

$22.64

Gallons/CCF Monthly Bill included in @ 4,000 Minimum Bill Gallons

$32.95

$30.86

$45.49

$21.97

$22.28

$18.55

$17.47

$24.17

$37.49

$15.30

$16.40

$17.78

$18.87

$15.97

$81.68

$18.37

$62.04

$30.79

$24.41

$32.85

$24.64

$20.25

$23.65

$62.97

$17.98

$19.01

$36.41

$14.96

$31.97

$33.02

Monthly Bill @ 8,000 Gallons

Page 4 of 6

$3,500.00

$1,511.00

$3,416.00

NR

$1,122.00

$5,195.00

NR

$2,558.84

NR

$1,930.00

$1,950.00

NR

NR

NR

NR

$2,535.00

$845.00

NR

$1,880.00

NR

$700.00

$1,000.00

$1,931.00

$3,750.00

$1,000.00

NR

NR

NR

$1,710.00

$1,933.00

Capacity Fee:

{ 14 }

SFWMD

Village of Tequesta

NR - Not Reported

SWFWMD

SWFWMD

Town of Lake Hamilton

City of Venice

SWFWMD

City of Lakeland

SWFWMD

SWFWMD

City of Lake Wales

SJRWMD

SWFWMD

City of Lake Alfred

City of Sarasota

SWFWMD

City of Frostproof

City of Palatka

SWFWMD

City of Fort Meade

Sarasota County

SWFWMD

City of Eagle Lake

SWFWMD

Pinellas County

SWFWMD

SWFWMD

City of Tarpon Springs

City of Davenport

SWFWMD

City of St. Petersburg

SWFWMD

SWFWMD

City of Pinellas Park

SWFWMD

SWFWMD

City of Oldsmar

City of Bartow

SWFWMD

City of Dunedin

City of Auburndale

SWFWMD

City of Clearwater

SWFWMD

SFWMD

Village of Golf

Hudson Water Works Inc

SFWMD

Town of Jupiter

SWFWMD

SFWMD

Town of Highland Beach

SWFWMD

SFWMD

Palm Beach County

City of Zephyrhills

SFWMD

City of New Port Richey

SFWMD

Glades Utility Authority

WMD:

City of West Palm Beach

Utility Name:

Putnam County

Polk County

Pinellas County

Pasco County

Palm Beach County

County:

2012 FLORIDA WATER RATE SURVEY

21,000

55,000

12,000

1,400

167,777

29,326

6,975

3,009

5,900

5,000

4,200

16,959

26,484

121,000

23,996

336,068

48,970

13,532

40,000

110,000

5,915

19,174

10,500

6,000

2,000

80,000

3,600

532,000

25,051

51,000

Est Service Population: Units

4/1/2012 GAL

9/1/2011 GAL

10/1/2011 GAL

5/1/2009 GAL

10/1/2011 GAL

11/1/2011 GAL

10/1/2011 GAL

10/1/2010 GAL

10/1/2009 GAL

11/1/2011 GAL

11/10/2011 GAL

NR GAL

10/1/2010 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

9/1/2011 GAL

10/1/2011 GAL

10/1/2010 GAL

10/1/2011 GAL

3/1/2011 GAL

10/1/2010 GAL

10/1/2011 GAL

10/1/2011 GAL

1/1/2011 GAL

11/1/2009 GAL

2/1/2010 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 CCF

Effective Date

$18.15

$13.76

$15.41

$15.50

$7.49

$5.66

$12.75

$13.97

$5.00

$11.80

$9.75

$8.88

$8.86

$3.35

$12.51

$9.50

$19.62

$12.25

$13.08

$16.30

$9.19

$3.16

$10.03

$13.77

$29.58

$18.28

$15.00

$11.42

$18.64

$19.43

Minimum Charge

0

4,000

0

0

0

6,000

3,000

0

4,000

3,000

0

4,000

0

0

0

3,000

1,000

0

3,000

0

0

0

10,000

0

0

0

0

$38.09

$24.88

$15.41

$27.50

$14.53

$14.62

$12.75

$16.15

$12.60

$11.80

$11.50

$17.08

$8.86

$22.47

$21.95

$23.30

$26.16

$28.66

$28.44

$22.90

$18.43

$8.84

$19.67

$22.53

$29.58

$22.82

$23.60

$15.98

$27.81

$31.47

Gallons/CCF Monthly Bill included in @ 4,000 Minimum Bill Gallons

$66.78

$37.96

$20.73

$40.25

$21.97

$25.95

$14.75

$24.87

$21.00

$19.80

$18.50

$26.78

$15.26

$41.59

$38.44

$39.16

$52.32

$50.54

$49.56

$49.30

$32.69

$14.52

$31.49

$31.29

$29.58

$28.20

$32.20

$26.18

$48.75

$43.50

Monthly Bill @ 8,000 Gallons

Page 5 of 6

$1,210.00

NR

NR

NR

$1,050.00

$1,853.00

$1,285.27

NR

NR

NR

$1,700.00

NR

$1,264.99

$352.00

$1,895.00

$584.00

NR

NR

$1,961.00

NR

$1,200.00

$641.00

NR

NR

NR

$4,153.36

NR

$4,950.40

$2,650.00

$2,190.00

Capacity Fee:

{ 15 }

SJRWMD

Seminole County

36,370

SJRWMD SJRWMD

SJRWMD SJRWMD SJRWMD

City of Orange City

City of Ormond Beach

City of Port Orange

City of South Daytona

Town of Ponce Inlet

Utilities Commission of New Smyrna Beac SJRWMD

Volusia County

NR - Not Reported

Washington County

Walton County

Wakulla County

23,813

SJRWMD

City of Edgewater

NWFWMD

NWFWMD

South Walton Utility Company

City of Chipley

NWFWMD

NWFWMD

City of St. Marks

City of DeFuniak Springs

NWFWMD

City of Sopchoppy

SJRWMD

3,000

SJRWMD

City of DeLand

2,000

20,000

4,000

295

8,750

13,000

70,000

50,000

10,500

25,000

40,000

88,000

SJRWMD

City of Daytona Beach

4,000

15,500

Volusia County

SWFWMD

SFWMD

St Lucie West Services District

185,000

756

26,163

79,005

154,752

700

35,996

51,000

41,713

20,000

55,000

Est Service Population:

City of Wildwood

SFWMD

City of Port St. Lucie

SJRWMD

SJRWMD

Lake Harney Water Association

Town of Hastings

SJRWMD

City of Winter Springs

SJRWMD

SJRWMD

City of Sanford

SJRWMD

SJRWMD

City of Oviedo

St. Johns County - Ponte Vedra System

SJRWMD

City of Longwood

St. Johns County - Main System

SJRWMD

WMD:

City of Casselberry

Utility Name:

Sumter County

St. Lucie County

St Johns County

Seminole County

County:

2012 FLORIDA WATER RATE SURVEY

Units

10/7/2011 GAL

10/1/2011 GAL

10/1/2010 GAL

1/1/2012 GAL

1/1/2002 GAL

6/1/2011 GAL

10/1/2010 GAL

4/1/2009 GAL

6/1/2011 GAL

6/24/2009 GAL

10/1/2010 GAL

10/1/2010 GAL

1/1/2012 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2009 GAL

10/1/2011 GAL

5/1/2012 GAL

10/1/2011 GAL

10/1/2011 GAL

10/1/2011 GAL

4/15/2010 GAL

10/1/2011 GAL

10/1/2012 GAL

2/1/2009 GAL

2/1/2011 GAL

10/1/2011 GAL

Effective Date

$11.94

$8.00

$12.13

$21.81

$18.00

$11.67

$11.65

$12.00

$13.00

$9.90

$11.79

$8.54

$10.21

$11.87

$8.59

$6.07

$15.42

$9.00

$32.74

$12.67

$11.91

$11.46

$15.00

$5.43

$9.76

$10.02

$6.30

$6.76

Minimum Charge

2,000

0

2,000

3,000

3,000

0

0

2,000

1,000

0

2,000

0

0

0

0

0

0

0

0

0

0

0

0

0

2,000

0

0

0

$16.34

$14.16

$17.25

$24.57

$21.00

$18.67

$15.68

$21.10

$28.00

$17.20

$17.99

$19.06

$21.77

$19.55

$25.47

$10.31

$29.30

$23.28

$55.62

$18.35

$24.03

$15.34

$22.50

$10.51

$13.56

$14.36

$11.90

$12.23

Gallons/CCF Monthly Bill included in @ 4,000 Minimum Bill Gallons

$25.46

$21.13

$27.58

$35.61

$33.00

$26.99

$22.08

$39.30

$48.45

$29.60

$31.55

$30.39

$40.61

$27.23

$42.35

$15.61

$43.18

$40.80

$78.50

$24.93

$38.40

$19.22

$40.50

$15.59

$22.32

$21.76

$17.50

$19.83

Monthly Bill @ 8,000 Gallons

Page 6 of 6

$778.46

$2,800.00

$1,275.00

NR

NR

$375.00

NR

NR

$625.00

$1,555.00

$2,276.08

$900.00

NR

NR

$979.00

$1,043.39

$1,545.00

$1,690.00

NR

$1,878.58

$1,878.58

$1,053.50

$850.00

NR

$1,343.00

NR

$1,449.00

NR

Capacity Fee:

{ 16 }

{ 17 }

2012 FLORIDA WATER RATE SURVEY

The 2012 Florida Water Rate Survey includes information for more than 170 utilities throughout Florida, each with its own unique characteristics including rate structures that vary in complexity and cost. This document includes highlights from the survey results and illustrates why rates may differ among communities. We hope this document provides a resource for utilities to benchmark and compare themselves amongst their peer communities in the State of Florida, and to stay abreast of industry trends in the state.

ABOUT RAFTELIS FINANCIAL CONSULTANTS, INC. Raftelis Financial Consultants (RFC) is one of the largest and most respected utility financial, rate, and management consulting practices in the nation, with more than 35 consultants in our five offices located in Orlando, FL; Charlotte, NC; Kansas City, MO; Pasadena, CA; and Cary, NC. RFC provides a variety of financial, rate, and management consulting services for water, wastewater, and stormwater utilities including: Cost of Service and Rate Studies Debt Issuance/Bond Feasibility Support Financial and Capital Improvements Planning Dispute Resolution/Litigation Support Stormwater Program Development Valuation Management/Organizational Assessments and Audits • Procurement Assistance • • • • • • •

RFC has conducted the national Water and Wastewater Rate Survey since 1996, and has co-published it with the American Water Works Association (AWWA) since 2004. The national survey includes information on more than 300 utilities throughout the U.S., and represents the most comprehensive collection of water and wastewater utility data available in the industry. The RFC Florida office is located in Orlando and is managed by Mike Rocca and Tony Hairston who have a combined 47 years of experience serving municipal utilities throughout Florida. Should you have any questions or need additional information regarding either the national or Florida rate survey, please feel free to contact Mike Rocca (mrocca@ raftelis.com) or Tony Hairston (ahairston@raftelis. com) at 407-730-5944. For more information about RFC, please visit www.raftelis.com.

976 Lake Baldwin Lane, Suite 204, Orlando, FL 32814 Phone 407 . 730 . 5944 Fax 407 . 730 . 5941 www.raftelis.com