BEFORE THE VACAY • Verify that your Reservation Request or Custom Quote was accepted. • Review Vacay Discussion Guide:* Make sure you have all pup-care details!
AT DROP-OFF • Allow 15–20 minutes for drop-off. • Review your pup’s specific needs (if any) with your Host. • Confirm how you prefer to get your daily updates (text messages with
• Confirm drop-off and pickup times. Gather the essentials to bring at
photos, emails, etc.) • If there are other pets in the home, introduce your dog to them in a
drop-off: Collar with ID tags
neutral location. • Check your pup’s physical condition
Have a question or not sure what to do? Our Host Happiness team is here to support you! Give us a call at (855) 364-8222
VACAY GUIDE for Guests
DURING THE VACAY
AT PICKUP
• Keep in touch with your Host—ask
• Collect all the items that were
questions and check in whenever you’d like.
dropped off with the pup. • Recap the pup’s stay with your Host! Ask if your dog was a good Guest
Enjoy your own time with peace of mind!
and see if your Host has any feedback for you. • If you’re satisfied with how the Vacay went, don’t hesitate to contact that same Host again for future bookings!
If there’s ever an emergency situation with a Host, call DogVacay right away at (855) 364-8222.
Have a question or not sure what to do? Our Host Happiness team is here to support you! Give us a call at (855) 364-8222