General Insurance Survey: half year to 31 December 2007

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General Insurance Survey: half year to 31 December 2007 13 March 2008

f i n a n c i a l se r v i ce s

Executive summary The events and market conditions in the last six months leading up to the December 2007 reporting season have proved challenging for a number of Australia’s domestic general insurers. There is now even more imperative for general insurers to re-examine their pricing models in light of the recent experience. The six months to December 2007 have been characterised by: • further severe weather events; • a downturn in investment markets arising from the ‘credit crunch’; and • continued rate pressure, particularly in commercial lines. Adding to this challenging list of issues is the prospect of further capital required to meet APRA’s proposed more stringent assessment of investments in property and equities and reinsurance recoveries. The weather events in particular raise some challenging issues.

A summary of the results of the four largest general insurers in Australia (on pages 6 - 7) shows that there has been a significant reduction in some of the insurers’ profitability in the half year. However, Gross Written Premium has increased as compared to the prior comparative period, as has Net Earned Premium. Profitability for two of the four insurers, IAG and Suncorp, has primarily been negatively impacted by lower investment returns and higher claims expenses. Overall, the profit after tax for the four insurers combined decreased by 26.8 percent to $1,448 million when compared to the same period in 2006. The individual company performances were markedly impacted by the extent to which they have domestic rather than international businesses, the classes of business underwritten, their catastrophe reinsurance retentions and the quantum of prior year reserve releases. Both Allianz and QBE reported results that show consistent or increased profits whereas IAG and Suncorp have delivered results that are significantly below both of the previous two six month periods.

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

 General Insurance Survey: half year to 31 December 2007

The outlook for the second half of 2008 remains mixed and is subject to the impact of any further severe weather events, the extent of available reserve releases and the performance of the investment markets. Looking further ahead, the results for 2009 and beyond will be heavily dependent on when there is a turnaround in the current soft market conditions. Insurers and market observers will be watching the June 2008 renewal season closely. If reasonable premium rate increases at June 2008 are not achieved then this will flow on to impact results in the remainder of 2008 and 2009.

Storms, floods and hail The impact of severe weather events has been significant in the last two half years. Whilst the financial performance in the half year to 30 June 2007 was heavily influenced by one significant event, the Queen’s Birthday Weekend storms, the half year to 31 December 2007 has seen a number of severe weather events in Australia and New Zealand culminating in the Western Sydney hail storm of December 2007. The industry wide costs of these recent events are summarised in the following table:

Event

Date

NZ North Island storms

July 2007

54

Lismore storms

October 2007

130

NZ Gisborne earthquake

December 2007

31

Western Sydney hail storm

December 2007

400

Total



Estimated Industry Cost (AU$m)

615

Source: Insurance Council of Australia (post October 2007 events) / Australian General Insurance Historical Catastrophe Data List 1967-2007 (pre October 2007 events) / Insurance Council of New Zealand / KPMG estimates

The six months to December 2007 have been characterised by:



• further severe weather events;

• a downturn in investment markets arising from the ‘credit crunch’; and •

continued rate pressure, particularly in commercial lines.

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

General Insurance Survey: half year to 31 December 2007 

Subsequent to 31 December 2007 there has been further storms and flooding in Queensland and Northern NSW which are estimated to have cost the insurance industry a further $190 million (source: Insurance Council of Australia). The implications of these recent events are many fold. Firstly, are we seeing a step change in both the frequency and severity of severe weather events as a result of changing weather patterns, including the effects of climate change? Secondly, and as a consequential impact, does this mean that that there will need to be a substantial increase in the cost of insurance covering the effects of these types of events or a change in the way in which the insurance industry and governments respond to these types of losses, in particular, flood (an issue that the Garnaut Climate Change Review: Issues Paper 2: Financial Services for Managing Risk: Climate Change and Carbon Trading raised). Thirdly, will we see a change in how the major direct insurers manage their retentions and the level at which they purchase reinsurance in order to reduce volatility in their results.

The 31 December 2007 results releases provide at least some answers to the above questions. IAG has noted that it expects an increase in the frequency and severity of certain weather events as a result of climate change. Suncorp and QBE also referred to the increased frequency of large claims and catastrophes in Australia. Further, the generally wetter weather conditions currently being experienced in NSW and Queensland have resulted in, and are expected to continue to result in, greater levels of attritional losses as well as inflationary pressures on repair costs. This has been noted as significantly increasing loss ratios compared to the more benign weather conditions in 2005/06. In terms of the knock-on effect on pricing, IAG noted that “some segments, such as personal lines, will experience price increases in line with rising claims costs following increased frequency and severity of weather events”. Suncorp stated that they expect premiums will rise following the increases to claim severity and frequency arising from both severe events and generally wetter conditions. This appears likely

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

 General Insurance Survey: half year to 31 December 2007

to impact the personal lines market in the first instance. It remains to be seen whether the recent experience will lead to a fundamental change in the cost of insurance covering losses from severe weather. However it further reinforces the imperative for insurers to re-examine their pricing models to assess whether they are making sufficient allowance for these losses. The commercial lines market has been the subject of intense rate competition over the last four years resulting in certain classes of business including General Liability and Commercial Property now being at or below the rates achieved back in 2001 (Source: Swiss Re estimates). QBE state in their 2008 outlook that their Australian premium rates (across all classes combined) are likely to decrease by around three percent. Whilst many industry participants are voicing an intention to increase premium rates, past experience has shown that insurers are not prepared to give up hard won market share to competitors based on price alone. The June 2008 renewal season will provide the next major litmus test and the outcome will be awaited with much interest. With regard to reinsurance retentions, the major listed companies have indicated reductions in their retentions compared to the prior periods position, reflecting perhaps both a desire to reduce volatility and a further recognition of the likelihood or expectation of more severe weather events in the coming year. The perceived (there are still sceptics out there) change in weather patterns as a result of climate change could have a major impact on the pricing of insurance in Australia. There is already a significant amount of research being undertaken on the impact of changing weather patterns, however in this highly competitive environment a key question is how soon will we start to see significant changes in pricing and who will lead the way? Sub-prime crisis and the credit crunch The various causes and immediate outcomes of the sub-prime crisis and associated credit crunch have been well documented. Australian General Insurers’ results for the half year to 31 December 2007 have been impacted by the sub-prime crisis and resulting credit crunch but it predominantly

appears to be as a result of the overall fall in investment markets and widening credit spreads rather than due to direct exposure to the sub-prime debt markets. One area that may further develop for insurers is claims arising from Directors and Officers and Errors and Omissions (D&O and E&O) covers that have been written through Professional Indemnity divisions. These claims typically take a number of years to fully develop and accordingly, the extent to which they have been recognised in the half year results is difficult to determine. Global industry estimates are at US$3.6 billion for the eventual cost of these type of claims (Source: IQ Insider Quarterly, Spring 2008 edition), however it would appear unlikely that much of this loss will find its way to Australian General Insurers. The credit crunch will continue to effect results in the period to June 2008 and beyond, to the extent that global markets remain volatile. Market outlook A consistent theme coming through several of the major ASX listed insurers media releases and investor presentations has been the need to maintain pricing disciplines in commercial insurance lines. Whilst the benefits of tort reform are continuing to be evidenced through ongoing, albeit diminishing, prior year reserve releases and softening rates for commercial liability business, it is clear that rates on short-tail commercial business are seen to be unsustainably low. Notwithstanding this, whilst some positive sentiment on rates exists we are unlikely to see a rapid hardening of the market in the next twelve months unless there is a significant change in the environment. From a personal lines perspective, CTP rates are showing some reductions, particularly in Queensland, whereas home and motor portfolios appear to be experiencing reasonable levels of growth. Share price performance The graph on page 5 shows the share price performance of the major listed Australian General Insurers together with that of the ASX 300. It is clear from the graph that certain insurance stocks have recently been out of favour relative to the index. This is partly because of the effect on the index of the major materials

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

General Insurance Survey: half year to 31 December 2007 

and energy companies who have had strong performances over the period, but is also perhaps reflective of negative sentiment around the underlying performance, including rates and growth prospects, and the strategic outlook for insurers. Even where record results have been announced (such as QBE) share prices have fallen sharply perhaps reflecting concern around some of the underlying growth and margin prospects of the industry but also underpinned by general market negativity. This is in sharp contrast to the position in 2004/05 where Insurance stocks outperformed the index and is perhaps mostly reflective of the perceived stage of the commercial insurance cycle, a drying up of reserve releases from long-tail business that has benefited from tort reforms and concern around both investment markets and the impact of severe weather events. Proposed regulatory changes The proposed APRA General Insurance regulatory refinements have received a significant amount of industry

attention since the APRA response was released on 19 December 2007. Considerable industry concern remains over the proposals to increase capital charges on reinsurance recoverables from non-APRA authorised reinsurers, the impact of removing intra-group reinsurance capital relief and the proposed increase in capital charges on equities and direct property holdings. Industry submissions on the revised proposals were due on 22 February 2008 with APRA expected to provide further comment or revisions by the end of March 2008. An overriding point to note is that neither APRA, nor other commentators, are stating concerns that the industry is undercapitalised, rather these refinements to the framework are addressing perceived inconsistencies or specific concerns. That said, isolated changes without considering all aspects of insurers capital requirements are seen in some quarters to be potentially detrimental to the level of capital that individual insurers are required to hold and may reduce the extent of competitiveness of the Australian industry, both domestically and globally.

Share price movement

Insurance companies’ share price performance since May 2003

Date

Source: Bloomberg

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

 General Insurance Survey: half year to 31 December 2007

Premium revenue

Gross written premium $m

Gross earned premium $m

Reinsurance expense $m

Net earned premium $m

Gross claims incurred $m

Reinsurance and other recoveries income $m

Half year to 31 December 2007

1,302

1,214

190

1,024

924

211

713

275

36

Half year to 30 June 2007

1,219

1,211

200

1,011

951

256

695

250

66

Half year to 31 December 2006

1,259

1,219

224

995

802

126

676

256

63

Half year to 31 December 2007

3,851

3,923

214

3,709

2,806

162

2,644

1,072

(7)

Half year to 30 June 2007

4,057

3,838

250

3,588

3,114

673

2,441

984

163

Half year to 31 December 2006

3,324

3,369

214

3,155

2,231

198

2,033

878

244

Half year to 31 December 2007

5,886

6,610

1,149

5,461

3,490

586

2,904

1,772

785

Half year to 30 June 2007

6,520

5,751

1,002

4,749

3,161

512

2,649

1,447

653

Half year to 31 December 2006

4,716

5,137

977

4,160

2,560

342

2,218

1,224

718

Half year to 31 December 2007

3,156

3,141

196

2,945

2,619

442

2,177

805

(37)

Half year to 30 June 2007

3,163

3,071

208

2,863

2,598

738

1,860

814

189

Half year to 31 December 2006

3,083

3,062

202

2,860

2,147

358

1,789

782

289

Insurance operations (alphabetical) 1,2,3

Allianz

Insurance Australia Group

QBE

Suncorp Insurance Group 7

Technical account

Period

Net claims incurred $m

Underwriting expenses 4 $m

Underwriting surplus / (deficit) 5 $m

Total

Half year to 31 December 2007

14,195

14,888

1,749

13,139

9,839

1,401

8,438

3,924

777

Total

Half year to 30 June 2007

14,959

13,871

1,660

12,211

9,824

2,179

7,645

3,495

1,071

Total

Half year to 31 December 2006

12,382

12,787

1,617

11,170

7,740

1,024

6,716

3,140

1,314

Footnotes 1 Information was extracted from published annual and half year reports (at a consolidated level, where applicable) and disclosure statements or obtained directly from the insurers. This survey only includes the four largest general insurers in Australia. Where half year figures have not been seperately published they have been derived as the difference between full year and relevant half year results. 2

Only figures relating to general insurance operations have been included. Where a figure is not disclosed publicly it is represented as ‘ND’.

3

Premium revenue reflects worldwide figures for Australian based entities, and Australian figures for entities with overseas holding companies.

4

Underwriting expenses include net commission, acquisition and other underwriting expenses (including deferred acquisition cost write downs)

5

Underwriting surplus is net earned premiums less net claims incurred and underwriting expenses.

6

Profit after tax is before adjustment for outside equity interests.

7

Suncorp Insurance Group results include the combined results of the Suncorp Group general insurers and the former Promina Group general insurers for all periods in this survey. The tax expense for the combined Suncorp Insurance Group has been estimated based on an effective rate of 28%, as the actual figure is not publicly available.

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

General Insurance Survey: half year to 31 December 2007 

Operating result

Total investment revenue $m

Total other revenue/ (expense) $m

Profit before Tax $M

Tax expense $m

194

39

269

90

27

189

Strength/ soundness measures

Insurance provisions

Profit after tax 6 $m

Unearned premium provision $m

Gross outstanding claims provision $m

Net assets $m

Loss ratio 8 %

Expense ratio 9 %

Combined ratio 10 %

Capital adequacy multiple 11, 12

POS 13 %

81

188

1,299

4,374

1,698

69.6%

26.9%

96.5%

1.67

75.00

183

55

128

1,211

4,319

1,504

68.7%

24.7%

93.5%

1.38

75.00

26

278

84

194

1,216

4,173

1,646

67.9%

25.7%

93.7%

1.38

75.00

328

(116)

205

78

127

4,105

8,228

4,920

71.3%

28.9%

100.2%

1.87

90.00

355

(138)

380

133

247

4,213

8,562

4,832

68.0%

27.4%

95.5%

1.67

90.00

369

(85)

528

146

382

3,361

7,043

4,517

64.4%

27.8%

92.3%

2.39

90.00

713

(161)

1,337

328

1,009

5,698

18,231

8,543

53.2%

32.4%

85.6%

2.40

94.00

671

(112)

1,212

287

925

6,842

18,426

7,786

55.8%

30.5%

86.3%

2.30

95.80

583

(98)

1,203

305

898

4,642

15,269

6,349

53.3%

29.4%

82.7%

2.40

94.60

216

(7)

172

48

124

3,184

7,272

3,814

73.9%

27.3%

101.3%

1.51/2.59

94.00

351

(16)

524

147

377

3,204

7,150

3,991

65.0%

28.4%

93.4%

1.66/2.72

94.00

403

7

699

196

503

3,121

7,036

4,120

62.6%

27.3%

89.9%

ND

94.00

1,451

(245)

1,983

535

1,448

14,286

38,105

18,975

64.2%

29.9%

94.1%

1,467

(239)

2,299

622

1,677

15,470

38,457

18,113

62.6%

28.6%

91.2%

1,544

(150)

2,708

731

1,977

12,340

33,521

16,632

60.1%

28.1%

88.2%

8

Loss ratio measures net claims incurred as a percentage of net earned premium.

9

Expense ratio measures underwriting expenses (including commissions) as a percentage of net earned premium.

10 Combined ratio measures net claims incurred plus underwriting expenses as a percentage of net earned premium.

11 The Capital adequacy multiple is calculated under APRA’s General Prudential Standards. For those groups which have a non-operating holding company the multiple is an estimation as APRA has not issued a requirement to calculate capital adequacy for such companies.

13 The probability of sufficiency (‘POS’) measures the likelihood that an amount set aside within the outstanding claims provision will be adequate to meet the actual out-turn of claims experience.

12 The Capital adequacy multiple for Suncorp Insurance Group is shown for Suncorp Insurance (excluding Promina) and for Vero Insurance (Australia only).

© 2008 KPMG, an Australian partnership, is part of the KPMG International network. KPMG International is a Swiss cooperative. All rights reserved. The KPMG logo and name are trademarks of KPMG. Liability limited by a scheme approved under Professional Standards Legislation.

kpmg.com.au

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For more information contact Brian Greig Insurance Segment Leader [email protected] +61 2 9335 7611

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

© 2008 KPMG, an Australian partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International, a Swiss cooperative. All rights reserved. Printed in Australia. KPMG and the KPMG logo are registered trademarks of KPMG International. Liability limited by a scheme approved under Professional Standards Legislation. March 2008. NSWN00833FS.