Global Onboarding: An Integrated Learning Journey
Learning 2014
Global Onboarding: An Integrated Learning Journey
ZS Associates | www.zsassociates.com
© 2014 ZS Associates
Industries
Pharmaceuticals
Capabilities
Practice Areas
Locations
Alignment Evanston
“The Rest”
Sales Force Size & Structure
Consulting
|
CONFIDENTIAL
−2−
How our people viewed us
How our clients viewed us
Our Story
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
© 2014 ZS Associates
Industries
Pharmaceuticals
Capabilities
Practice Areas
Locations
Alignment Evanston
“The Rest”
Sales Force Size & Structure
Consulting
|
CONFIDENTIAL
−3−
How our people viewed us
How our clients viewed us
Our Story
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
© 2014 ZS Associates
Globalization
Scalability
Region
Volume Capabilities Structure
Industries
Pharmaceuticals
Practice Areas
Locations
Alignment Evanston
“The Rest”
Sales Force Size & Structure
Cultural Immersion + Learner Experience
Consulting
|
CONFIDENTIAL
−4−
How our people viewed us
How our clients viewed us
The 3 Dilemmas
Our Story
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS we #1: Dilemma tackled Globalization our globalization dilemma by keeping the following in mind:
You want to create a consistent global integration program, but have local demands that require Think globally, act locally customization. The 80/20 rule Global design and development Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group © 2014 ZS Associates
|
CONFIDENTIAL
−5−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS we #2: Dilemma tackled Scalability our scalability dilemma by keeping the following in mind:
You have different volumes of people joining the organization in several different offices with various levels of experience and One size DOES NOT fit all capabilities, all of which require Learn to flex the delivery method different learning solutions. Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group © 2014 ZS Associates
|
CONFIDENTIAL
−6−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS, we provided an integration journey that offers multiple Dilemma Cultural & Experience avenues to #3: develop, gain Immersion expertise, contribute and grow toward the next career milestone
You have new joiners that want a supported, holistic development journey vs. many separate training events. Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group © 2014 ZS Associates
|
CONFIDENTIAL
−7−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS, we provided an integration journey that offers multiple Dilemma Cultural & Experience avenues to #3: develop, gain Immersion expertise, contribute and grow toward the next career milestone
You have new joiners that want a supported, holistic development Delivering high work Learning on realquality projects Learning aboutZS project work Informal feedback Being a good citizen Peer Coaching and mentoring journey vs. many separate training Managing tasks andfrom deliverables Progression across competencies Soliciting feedback your Formal training and skills Developing business knowledge project teams (ZStart, Development events. Roundtables, Bootcamps) Badges & Certificates Developing Participate inexpertise group challenges Lead Initiatives
How to Programs Privileges How to and know grow How to contribute and resources open up progression develop ZS will provide during the journey
Sponsorships
Hop/Leap
Privileges How to Programs open up How to during know How to grow and and resources the journey progression contribute ZS develop will provide
Privileges Programs How to How to know How to open up and during and resources grow progression contribute ZS will provide develop the journey
Wider Opportunity
AC AC
Privileges Programs How to How to know How to contribute open up and grow resources and progression during theprovide journey ZS develop will
Flexibility
and quizzes Dedicated Development Coaches Climb
Programs How to Privileges How to How to know and resources grow and the open up during progression ZScontribute will provide develop journey
Brainstorm possible solutions to this learning dilemma Take 5 mins to dialogue in small groups Share solutions with the group
© 2014 ZS Associates
|
CONFIDENTIAL
−8−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
© 2014 ZS Associates
|
CONFIDENTIAL
−9−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
Key Takeaways Think global, act local One size DOES NOT fit all Less lecture, more flexibility First Impressions count, the experience begins day one Create a journey © 2014 ZS Associates
|
CONFIDENTIAL
− 10 −
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
Global Onboarding: An Integrated Learning Journey
ZS Associates | www.zsassociates.com
© 2014 ZS Associates
Industries
Pharmaceuticals
Capabilities
Practice Areas
Locations
Alignment Evanston
“The Rest”
Sales Force Size & Structure
Consulting
|
CONFIDENTIAL
−2−
How our people viewed us
How our clients viewed us
Our Story
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
© 2014 ZS Associates
Industries
Pharmaceuticals
Capabilities
Practice Areas
Locations
Alignment Evanston
“The Rest”
Sales Force Size & Structure
Consulting
|
CONFIDENTIAL
−3−
How our people viewed us
How our clients viewed us
Our Story
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
© 2014 ZS Associates
Globalization
Scalability
Region
Volume Capabilities Structure
Industries
Pharmaceuticals
Practice Areas
Locations
Alignment Evanston
“The Rest”
Sales Force Size & Structure
Cultural Immersion + Learner Experience
Consulting
|
CONFIDENTIAL
−4−
How our people viewed us
How our clients viewed us
The 3 Dilemmas
Our Story
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS we #1: Dilemma tackled Globalization our globalization dilemma by keeping the following in mind:
You want to create a consistent global integration program, but have local demands that require Think globally, act locally customization. The 80/20 rule Global design and development Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group © 2014 ZS Associates
|
CONFIDENTIAL
−5−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS we #2: Dilemma tackled Scalability our scalability dilemma by keeping the following in mind:
You have different volumes of people joining the organization in several different offices with various levels of experience and One size DOES NOT fit all capabilities, all of which require Learn to flex the delivery method different learning solutions. Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group © 2014 ZS Associates
|
CONFIDENTIAL
−6−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS, we provided an integration journey that offers multiple Dilemma Cultural & Experience avenues to #3: develop, gain Immersion expertise, contribute and grow toward the next career milestone
You have new joiners that want a supported, holistic development journey vs. many separate training events. Brainstorm possible solutions to this learning dilemma Have a conversation in your row Share solutions with the group © 2014 ZS Associates
|
CONFIDENTIAL
−7−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
At ZS, we provided an integration journey that offers multiple Dilemma Cultural & Experience avenues to #3: develop, gain Immersion expertise, contribute and grow toward the next career milestone
You have new joiners that want a supported, holistic development Delivering high work Learning on realquality projects Learning aboutZS project work Informal feedback Being a good citizen Peer Coaching and mentoring journey vs. many separate training Managing tasks andfrom deliverables Progression across competencies Soliciting feedback your Formal training and skills Developing business knowledge project teams (ZStart, Development events. Roundtables, Bootcamps) Badges & Certificates Developing Participate inexpertise group challenges Lead Initiatives
How to Programs Privileges How to and know grow How to contribute and resources open up progression develop ZS will provide during the journey
Sponsorships
Hop/Leap
Privileges How to Programs open up How to during know How to grow and and resources the journey progression contribute ZS develop will provide
Privileges Programs How to How to know How to open up and during and resources grow progression contribute ZS will provide develop the journey
Wider Opportunity
AC AC
Privileges Programs How to How to know How to contribute open up and grow resources and progression during theprovide journey ZS develop will
Flexibility
and quizzes Dedicated Development Coaches Climb
Programs How to Privileges How to How to know and resources grow and the open up during progression ZScontribute will provide develop journey
Brainstorm possible solutions to this learning dilemma Take 5 mins to dialogue in small groups Share solutions with the group
© 2014 ZS Associates
|
CONFIDENTIAL
−8−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
© 2014 ZS Associates
|
CONFIDENTIAL
−9−
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
Key Takeaways Think global, act local One size DOES NOT fit all Less lecture, more flexibility First Impressions count, the experience begins day one Create a journey © 2014 ZS Associates
|
CONFIDENTIAL
− 10 −
Maise_Global Onboarding_An Integrated Learning Journey_v1.0
