gm2 Logistics
Case Study 03//
gm2 Logistics is part of the James McNaughton Group
The core activity is the distribution of paper, board and other substrates to the UK graphics art market. gm2 has a fleet of 91 vehicles operating from 10 depots around the UK. gm2 Logistics thrives and has done right through the consolidation in the UK paper market, which now sees it providing logistics support to a much larger group, Antalis.
requirements, communications protocols, and dialogue with trading partners’ representatives during the implementations. All this is managed.
gm2 provides customer fulfilment services to the range of brand names within the group and also services household names such as imaging and printing specialist Canon. Customers may order their paper products from Canon and the order is forwarded to gm2 for fulfilment.
SaaS is ‘multi-tenanted’ so all users benefit from the wealth of experience centrally held by First B2B. This amassed experience of many trading partners and their methods of Electronic Data Interchange leads to much smoother implementations than when starting from scratch with locally installed software and hardware. Upwards of 180,000 incoming orders per annum are handled in this way for gm2 by First B2B Limited.
Timely and accurate transfer for order, despatch and invoicing data is clearly vital for this specialised service, which is why gm2 relies on First B2B Limited for Electronic Data Interchange (EDI) services in support of the Company’s logistics operation. The First B2B service is a Software as a Service (SaaS) solution, which entails no additional hardware, or software, at the gm2 sites, or those of its trading partners. No matter what data formats or transport mechanisms are required by partners, the First B2B service automatically translates them to and from the formats and transports required by the gm2 back office systems and those of the clients and suppliers. First B2B’s SaaS approach takes care of the message mapping
www.firstb2b.com
This represents 25% of gm2’s overall transactions. gm2 savings just from these orders amount to more than £72,000 per annum. gm2’s commitment to the use of EDI is as much about speed and accuracy as it is about reducing the cost of transactions processing. gm2 IT Manager John Boyd explains “While the First B2B service has given us significant direct cost savings from implementing EDI leading to a first class ROI, a business like ours lives and dies by the quality of service provided. Reliable EDI is therefore a benefit to us in that it operates at high speed and can completely eliminate human error in transaction processing.”
Limitless Electronic Document Exchange
For this reason the recent acquisition of ISO 9001:2000 quality assurance accreditation by First B2B has distinct benefits. John Boyd adds:
“While we know from the years we have been working with First B2B that they provide a first class service and great ROI, it is reassuring to know that they have the internal disciplines and monitoring mechanisms to ensure that their standards never drop. The last thing we need is errors in data mapping, or lost or delayed transactions. First B2B have never given us such problems and the ISO 9001accreditation gives us and our customers the reassurance that the infrastructure is in place to maintain that record.”
Vital Statistics: SO 9001:2000 Quality Assurance Procedures
No additional software
Fully hosted Software as a Service (SaaS)
180,000 electronic orders per annum
No additional hardware
First B2B’s Chairman, Richard Ward, observes, “Fast moving, high quality companies like gm2 need e-procurement solutions that deliver them reduced costs, a clear and worthwhile ROI, efficient and secure data solutions, and a quality of service they can rely on, confident that their vital transactions and those of their clients and suppliers are in good hands. gm2 and other quality companies choose First B2B because the strength of our infrastructure and our ISO 9001 accredited procedures allow them just such confidence.”
First B2B Limited Tapton Park Innovation Centre Brimington Road Chesterfield Derbyshire S41 0TZ Phone. +44 (0) 1246 350000 Fax. +44 (0) 1246 230055 Email. [email protected] www.firstb2b.com
gm2 Logistics is part of the James McNaughton Group
The core activity is the distribution of paper, board and other substrates to the UK graphics art market. gm2 has a fleet of 91 vehicles operating from 10 depots around the UK. gm2 Logistics thrives and has done right through the consolidation in the UK paper market, which now sees it providing logistics support to a much larger group, Antalis.
requirements, communications protocols, and dialogue with trading partners’ representatives during the implementations. All this is managed.
gm2 provides customer fulfilment services to the range of brand names within the group and also services household names such as imaging and printing specialist Canon. Customers may order their paper products from Canon and the order is forwarded to gm2 for fulfilment.
SaaS is ‘multi-tenanted’ so all users benefit from the wealth of experience centrally held by First B2B. This amassed experience of many trading partners and their methods of Electronic Data Interchange leads to much smoother implementations than when starting from scratch with locally installed software and hardware. Upwards of 180,000 incoming orders per annum are handled in this way for gm2 by First B2B Limited.
Timely and accurate transfer for order, despatch and invoicing data is clearly vital for this specialised service, which is why gm2 relies on First B2B Limited for Electronic Data Interchange (EDI) services in support of the Company’s logistics operation. The First B2B service is a Software as a Service (SaaS) solution, which entails no additional hardware, or software, at the gm2 sites, or those of its trading partners. No matter what data formats or transport mechanisms are required by partners, the First B2B service automatically translates them to and from the formats and transports required by the gm2 back office systems and those of the clients and suppliers. First B2B’s SaaS approach takes care of the message mapping
www.firstb2b.com
This represents 25% of gm2’s overall transactions. gm2 savings just from these orders amount to more than £72,000 per annum. gm2’s commitment to the use of EDI is as much about speed and accuracy as it is about reducing the cost of transactions processing. gm2 IT Manager John Boyd explains “While the First B2B service has given us significant direct cost savings from implementing EDI leading to a first class ROI, a business like ours lives and dies by the quality of service provided. Reliable EDI is therefore a benefit to us in that it operates at high speed and can completely eliminate human error in transaction processing.”
Limitless Electronic Document Exchange
For this reason the recent acquisition of ISO 9001:2000 quality assurance accreditation by First B2B has distinct benefits. John Boyd adds:
“While we know from the years we have been working with First B2B that they provide a first class service and great ROI, it is reassuring to know that they have the internal disciplines and monitoring mechanisms to ensure that their standards never drop. The last thing we need is errors in data mapping, or lost or delayed transactions. First B2B have never given us such problems and the ISO 9001accreditation gives us and our customers the reassurance that the infrastructure is in place to maintain that record.”
Vital Statistics: SO 9001:2000 Quality Assurance Procedures
No additional software
Fully hosted Software as a Service (SaaS)
180,000 electronic orders per annum
No additional hardware
First B2B’s Chairman, Richard Ward, observes, “Fast moving, high quality companies like gm2 need e-procurement solutions that deliver them reduced costs, a clear and worthwhile ROI, efficient and secure data solutions, and a quality of service they can rely on, confident that their vital transactions and those of their clients and suppliers are in good hands. gm2 and other quality companies choose First B2B because the strength of our infrastructure and our ISO 9001 accredited procedures allow them just such confidence.”
First B2B Limited Tapton Park Innovation Centre Brimington Road Chesterfield Derbyshire S41 0TZ Phone. +44 (0) 1246 350000 Fax. +44 (0) 1246 230055 Email. [email protected] www.firstb2b.com
