Grand Palladium White Sand Resort & Spa
Last update: 18-04-2017
Grand Palladium White Sand Resort & Spa CATEGORY
5*
ADDRESS
Carretera Federal Chetumal Pto-Juarez Km 256-100, Playa Del Carmen Quintana Roo, México
TELEPHONE
+52 9848772100
FAX
+52 9848772105
E-MAIL
[email protected]
WEB
Www.palladiumhotelgroup.com
BUILT
2005
LAST REFURBISHED
2016
TYPE OF HOTEL
Holiday Resort,Events and Conferences,Family friendly .
BOARD BASIS
All Inclusive Premium.
RECEPTION SERVICES 24-hour service
Check-in: 3 pm
Languages spoken:
Check-Out: 12pm
Card payment:
Day pass*
Night pass*
Early Check In***
Late check out***
Upgrade*
Express Check-Out
Currency exchange
Courtesy room
Customer Service
Babysitter***
Fax Service*
Copy services*
Newspapers
Wake-up call
Porter
Bellboys
Observations: *Extra charge ***Extra charge & On request
SERVICES Free Wi-Fi
WIFI Premium*
PC internet connection*
Room Service
Waiter service in the pool
Car rental*
Fire alarm
Medical service*
Laundry service*
24-hour security
Parking
Info Tours
Observations: *Extra charge
HOTEL FACILITIES Num. rooms: 264
Villas: 8
Lobbies: 1
Area: 1.220.000
Rest. Buffet: 5
Rest. a la carta: 9
Bars: 21
Miniclubes/Babyclubes/TeenClubes
Sporting facilities
Swimming pools: 6
Conference rooms
Outdoor Jacuzzi
Orchid garden
Catholic Church
Crocodile aquarium
Boutique*
Gym
Zentropia Spa
Hairdresser Observations: *Extra charge
ACCESS
DISABLED
BEACH
B. CENTER
Airport km: 90
Accessible rooms: 0
Beach Access: Yes
Banquet: 3
Taxi min: 90
Level access: Yes
Lifeguard: Yes
Total Area: 505
Approx. price USD: 100-150
Pool Access: Yes
Sand color: White
Max Capacity: 500 Observations: GP Riviera
BARS AND RESTAURANTS Name
Opening hours
Buffet Restaurants La Hacienda
Tikal Gran Azul La Laguna Kabah
A la carte Restaurants El Dorado (Steak House) La Adelita (Mexican Cuisine) Sumptuori (Japanese Cuisine) Portofino (Italian Cuisine) La Lola (Spanish Cuisine) Ribs & More (Steak House) O Pavão (Brazilian Cuisine) Punta Emilia (Rice And Fish) Chang Thai (Thai Cuisine) Pool bars Secret Bar El Rinconcito La Isla Lobby bars Colonial Kantenah La Plaza Churchill Hemingway Sport Bar White Sand Bars in Restaurants El Gran Azul La Adelita - El Dorado Sumptuori - Chang Thai La Laguna Opavao - Ribs & More La Lola - Portofino Swim Up Bar Gran Azul La Laguna Beach Bars Las Olas La Jarra Punta Emilia
Reservation Smoking area
Dress code
Location
Breakfast:07:00am-11:00am Lunch :01:00pm-03:30pm Dinner :06:00pm-10:30pm Breakfast:07:00am-11:00am Dinner :06:30pm-10:30pm Breakfast:11:00am-11:45am Lunch :12:00pm-05:00pm Breakfast:11:00am-11:45am Lunch :12:00pm-05:00pm Breakfast:07:00am-11:00am Lunch :01:00pm-03:30pm Dinner :06:00pm-10:30pm
-
-
✓
Gp Colonial
-
-
✓
Gp Kantenah
-
-
✓
Gp Colonial - Gp Kantenah
-
-
✓
Gp White Sand
-
-
✓
Gp White Sand
Dinner Dinner Dinner Dinner Dinner Dinner Dinner Dinner Dinner
✓ -
-
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Gp Colonial Gp Colonial Gp Kantenah Gp White Sand Gp White Sand Gp White Sand Gp White Sand Gp White Sand Gp Kantenah
10:00am-00:00am 10:00am-06:00pm 10:00am-07:00pm
-
✓ ✓ ✓
-
Gp Colonial Gp Kantenah Gp White Sand
10:00am-01:00am 10:00am-00:00am 07:00pm-00:00am 06:00pm-00:00am 06:00pm-00:00am 10:00am-01:00am 10:00am-00:00am
-
✓ -
-
Gp Colonial Gp Kantenah Gp Colonial Gp Kantenah Gp Kantenah Gp Colonial Gp White Sand
10:00am-00:00am 05:30pm-10:30pm 05:30pm-10:30pm 10:00am-00:00am 05:30pm-10:30pm 05:30pm-10:30pm
-
-
✓ ✓ ✓ ✓
Gp Colonial Gp Colonial Gp Kantenah Gp White Sand Gp White Sand Gp White Sand
10:00am-08:00pm 10:00am-08:00pm
-
-
-
Gp Colonial Gp White Sand
00:00am-00:00am 10:00am-06:00pm 00:00am-00:00am
-
-
-
Gp Colonial Gp Kantenah Gp White Sand
:05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :06:30pm-10:00pm :05:30pm-10:30pm
Dinners at the À la Carte restaurants are unlimited and subject to availability. This service does not apply to the teppanyaki, the Punta Observations: Emilia restaurant and the beach barbecue. For groups of more than 10 people, please contact our Guest Services staff. Ask Guest Services about our “Adults Only” restaurant schedule. The service of alcoholic beverages to persons under 18 is prohibited.
ROOMS TOTAL:264 Number of rooms m2 2 double beds King size bed Separate shower Outdoor shower Whirlpool bathtub Hydromassage bath in the room Double sink Sofa Bed Separate living room Combined bedroom and living room Terrace/Balcony with hammock and furniture Balcony with furniture Bathrobe and slippers Minibar Radio / alarm clock / iPod dock Flat-screen TV 40" Flat-screen TV 42" Flat-screen TV 49" Flat-screen TV in the living room Electronic safe Iron and ironing board Tea and coffee-making facilities Bathroom amenities Hair dryer Wake-up call Reading area Desk WIFI Magnifying mirror Full length mirror Scales Telephone* Fan Air conditioning Crib** Private entrance adults only Room Service Non smoking
Junior Suite
Suite
Mayan Suite
210 52.6 ✓ ✓ ✓ ✓ ✓ ✓ -
42 67.6 ✓ ✓ ✓ ✓ ✓
12 69.1 ✓ ✓ ✓ ✓ -
✓
-
-
-
-
✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
*Extra charge **On request. The room Wellness Junior Suite includes, relaxing and anti-stress kit, a healthy breakfast on the terrace of the Observations: room per stay, private class of spinning and water aerobics, a private tour of jogging with stretching, massage couple 30 min in Zentropía Palladium Spa & Wellness and a romantic dinner for two.
POOLS Name Main Pool Colonial-Kantenah El Secreto El Rinconcito Aquatic Park La Isla Main Pool White Sand Observations:
Type
Area m2
Family
3544
Adults Family Children Adults
166 122 757 453
Family
3678
Opening hours Depth cm Winter: 10:00am-06:00pm 160 Summer: 10:00am-08:00pm 10:00am-12:00pm 160 10:00am-06:00pm 160 09:00am-06:00pm 40 10:00am-07:00pm 150 Winter: 10:00am-06:00pm 150 Summer: 10:00am-08:00pm
Location Gp Colonial - Gp Kantenah Gp Colonial Gp Kantenah Gp Kantenah - Gp Colonial Gp White Sand Gp White Sand
By law, the use of glass containers is prohibited in the swimming pool area. All beverages and food are served in or on plastic glasses and plates.
KIDSCLUB Years Schedule Location
Baby Club 1-3 09:00am-08:00pm Gp Colonial
Mini Club 4-12 09:00am-11:00pm Gp Colonial
Teens Club 13-18 11:00am-00:00am Gp Kantenah
ENTERTAINMENT Activities Aerobic Various Games Crafts Night shows Billiards
Darts Zumba Children's Entertainment Diurnal animation
Sport Ping-pong Volleyball Tennis Archery Petanque Kajak Windsurfing Diving* Waterpolo Aqua-Gym
Basketball Football Air rifle shooting Paddle Catamaran Snorkeling Deep-sea fishing* Shuffleboard Aqua-Volley
Facilities Soccer field 2 Basketball court 2 Rifle range Tennis courts 6 Minigolf
Beach volleyball court 1 Archery field Paddle court 2 Multi-purpose courts 2
Observations: *Extra charge
ZENTROPIA SPA Facilities Steam rooms 2 Relaxation area 2 Cold Jacuzzi Round Jacuzzi with gooseneck
Dry and moist sauna Foot shower with stones 1 Hot Jacuzzi
Services Spa Beauty Facial treatments Lockers
Massages Body treatments
Fitness Gym
Dressing room
Observations: SPA services with extra charge. Access to the Spa wet areas have extra charge. Only adults.
Copyright 2016 – PALLADIUM HOTEL GROUP – Data sheet subject to changes and additional charges that may apply to specific services.
Grand Palladium White Sand Resort & Spa CATEGORY
5*
ADDRESS
Carretera Federal Chetumal Pto-Juarez Km 256-100, Playa Del Carmen Quintana Roo, México
TELEPHONE
+52 9848772100
FAX
+52 9848772105
[email protected]
WEB
Www.palladiumhotelgroup.com
BUILT
2005
LAST REFURBISHED
2016
TYPE OF HOTEL
Holiday Resort,Events and Conferences,Family friendly .
BOARD BASIS
All Inclusive Premium.
RECEPTION SERVICES 24-hour service
Check-in: 3 pm
Languages spoken:
Check-Out: 12pm
Card payment:
Day pass*
Night pass*
Early Check In***
Late check out***
Upgrade*
Express Check-Out
Currency exchange
Courtesy room
Customer Service
Babysitter***
Fax Service*
Copy services*
Newspapers
Wake-up call
Porter
Bellboys
Observations: *Extra charge ***Extra charge & On request
SERVICES Free Wi-Fi
WIFI Premium*
PC internet connection*
Room Service
Waiter service in the pool
Car rental*
Fire alarm
Medical service*
Laundry service*
24-hour security
Parking
Info Tours
Observations: *Extra charge
HOTEL FACILITIES Num. rooms: 264
Villas: 8
Lobbies: 1
Area: 1.220.000
Rest. Buffet: 5
Rest. a la carta: 9
Bars: 21
Miniclubes/Babyclubes/TeenClubes
Sporting facilities
Swimming pools: 6
Conference rooms
Outdoor Jacuzzi
Orchid garden
Catholic Church
Crocodile aquarium
Boutique*
Gym
Zentropia Spa
Hairdresser Observations: *Extra charge
ACCESS
DISABLED
BEACH
B. CENTER
Airport km: 90
Accessible rooms: 0
Beach Access: Yes
Banquet: 3
Taxi min: 90
Level access: Yes
Lifeguard: Yes
Total Area: 505
Approx. price USD: 100-150
Pool Access: Yes
Sand color: White
Max Capacity: 500 Observations: GP Riviera
BARS AND RESTAURANTS Name
Opening hours
Buffet Restaurants La Hacienda
Tikal Gran Azul La Laguna Kabah
A la carte Restaurants El Dorado (Steak House) La Adelita (Mexican Cuisine) Sumptuori (Japanese Cuisine) Portofino (Italian Cuisine) La Lola (Spanish Cuisine) Ribs & More (Steak House) O Pavão (Brazilian Cuisine) Punta Emilia (Rice And Fish) Chang Thai (Thai Cuisine) Pool bars Secret Bar El Rinconcito La Isla Lobby bars Colonial Kantenah La Plaza Churchill Hemingway Sport Bar White Sand Bars in Restaurants El Gran Azul La Adelita - El Dorado Sumptuori - Chang Thai La Laguna Opavao - Ribs & More La Lola - Portofino Swim Up Bar Gran Azul La Laguna Beach Bars Las Olas La Jarra Punta Emilia
Reservation Smoking area
Dress code
Location
Breakfast:07:00am-11:00am Lunch :01:00pm-03:30pm Dinner :06:00pm-10:30pm Breakfast:07:00am-11:00am Dinner :06:30pm-10:30pm Breakfast:11:00am-11:45am Lunch :12:00pm-05:00pm Breakfast:11:00am-11:45am Lunch :12:00pm-05:00pm Breakfast:07:00am-11:00am Lunch :01:00pm-03:30pm Dinner :06:00pm-10:30pm
-
-
✓
Gp Colonial
-
-
✓
Gp Kantenah
-
-
✓
Gp Colonial - Gp Kantenah
-
-
✓
Gp White Sand
-
-
✓
Gp White Sand
Dinner Dinner Dinner Dinner Dinner Dinner Dinner Dinner Dinner
✓ -
-
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Gp Colonial Gp Colonial Gp Kantenah Gp White Sand Gp White Sand Gp White Sand Gp White Sand Gp White Sand Gp Kantenah
10:00am-00:00am 10:00am-06:00pm 10:00am-07:00pm
-
✓ ✓ ✓
-
Gp Colonial Gp Kantenah Gp White Sand
10:00am-01:00am 10:00am-00:00am 07:00pm-00:00am 06:00pm-00:00am 06:00pm-00:00am 10:00am-01:00am 10:00am-00:00am
-
✓ -
-
Gp Colonial Gp Kantenah Gp Colonial Gp Kantenah Gp Kantenah Gp Colonial Gp White Sand
10:00am-00:00am 05:30pm-10:30pm 05:30pm-10:30pm 10:00am-00:00am 05:30pm-10:30pm 05:30pm-10:30pm
-
-
✓ ✓ ✓ ✓
Gp Colonial Gp Colonial Gp Kantenah Gp White Sand Gp White Sand Gp White Sand
10:00am-08:00pm 10:00am-08:00pm
-
-
-
Gp Colonial Gp White Sand
00:00am-00:00am 10:00am-06:00pm 00:00am-00:00am
-
-
-
Gp Colonial Gp Kantenah Gp White Sand
:05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :05:30pm-10:30pm :06:30pm-10:00pm :05:30pm-10:30pm
Dinners at the À la Carte restaurants are unlimited and subject to availability. This service does not apply to the teppanyaki, the Punta Observations: Emilia restaurant and the beach barbecue. For groups of more than 10 people, please contact our Guest Services staff. Ask Guest Services about our “Adults Only” restaurant schedule. The service of alcoholic beverages to persons under 18 is prohibited.
ROOMS TOTAL:264 Number of rooms m2 2 double beds King size bed Separate shower Outdoor shower Whirlpool bathtub Hydromassage bath in the room Double sink Sofa Bed Separate living room Combined bedroom and living room Terrace/Balcony with hammock and furniture Balcony with furniture Bathrobe and slippers Minibar Radio / alarm clock / iPod dock Flat-screen TV 40" Flat-screen TV 42" Flat-screen TV 49" Flat-screen TV in the living room Electronic safe Iron and ironing board Tea and coffee-making facilities Bathroom amenities Hair dryer Wake-up call Reading area Desk WIFI Magnifying mirror Full length mirror Scales Telephone* Fan Air conditioning Crib** Private entrance adults only Room Service Non smoking
Junior Suite
Suite
Mayan Suite
210 52.6 ✓ ✓ ✓ ✓ ✓ ✓ -
42 67.6 ✓ ✓ ✓ ✓ ✓
12 69.1 ✓ ✓ ✓ ✓ -
✓
-
-
-
-
✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
*Extra charge **On request. The room Wellness Junior Suite includes, relaxing and anti-stress kit, a healthy breakfast on the terrace of the Observations: room per stay, private class of spinning and water aerobics, a private tour of jogging with stretching, massage couple 30 min in Zentropía Palladium Spa & Wellness and a romantic dinner for two.
POOLS Name Main Pool Colonial-Kantenah El Secreto El Rinconcito Aquatic Park La Isla Main Pool White Sand Observations:
Type
Area m2
Family
3544
Adults Family Children Adults
166 122 757 453
Family
3678
Opening hours Depth cm Winter: 10:00am-06:00pm 160 Summer: 10:00am-08:00pm 10:00am-12:00pm 160 10:00am-06:00pm 160 09:00am-06:00pm 40 10:00am-07:00pm 150 Winter: 10:00am-06:00pm 150 Summer: 10:00am-08:00pm
Location Gp Colonial - Gp Kantenah Gp Colonial Gp Kantenah Gp Kantenah - Gp Colonial Gp White Sand Gp White Sand
By law, the use of glass containers is prohibited in the swimming pool area. All beverages and food are served in or on plastic glasses and plates.
KIDSCLUB Years Schedule Location
Baby Club 1-3 09:00am-08:00pm Gp Colonial
Mini Club 4-12 09:00am-11:00pm Gp Colonial
Teens Club 13-18 11:00am-00:00am Gp Kantenah
ENTERTAINMENT Activities Aerobic Various Games Crafts Night shows Billiards
Darts Zumba Children's Entertainment Diurnal animation
Sport Ping-pong Volleyball Tennis Archery Petanque Kajak Windsurfing Diving* Waterpolo Aqua-Gym
Basketball Football Air rifle shooting Paddle Catamaran Snorkeling Deep-sea fishing* Shuffleboard Aqua-Volley
Facilities Soccer field 2 Basketball court 2 Rifle range Tennis courts 6 Minigolf
Beach volleyball court 1 Archery field Paddle court 2 Multi-purpose courts 2
Observations: *Extra charge
ZENTROPIA SPA Facilities Steam rooms 2 Relaxation area 2 Cold Jacuzzi Round Jacuzzi with gooseneck
Dry and moist sauna Foot shower with stones 1 Hot Jacuzzi
Services Spa Beauty Facial treatments Lockers
Massages Body treatments
Fitness Gym
Dressing room
Observations: SPA services with extra charge. Access to the Spa wet areas have extra charge. Only adults.
Copyright 2016 – PALLADIUM HOTEL GROUP – Data sheet subject to changes and additional charges that may apply to specific services.
