Help keep your business and customers safe from financial fraud.

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FRAUD-TERVENTION: Keeping your business and customers safe from financial fraud

Financial fraud has become more sophisticated, harder to detect and continues to be a serious threat to businesses. The damage caused to businesses by financial fraud extends beyond dollars and cents, also creating

UNNECESSARY STRESS

DROP IN CUSTOMER TRUST

LOSS IN PRODUCTIVITY

Do Canadians think businesses should protect them against fraud? 20%

15%

say businesses should protect them

say businesses should pay the costs if the customers become a victim

HELP FIGHT FRAUD WITH THESE TIPS FROM TD DAILY RECONCILIATION Reconcile business banking transactions daily to ensure regular insight into accounts. CHEQUE YOUR ETIQUETTE Centralize cheque issuing processes and use current security features like chemical protection, padlock icons and Magnetic Ink Character Recognition Serial Numbers (MICR) on all cheques. VALIDATE PAYMENT INSTRUCTIONS Beware of urgent e-mails that appear to be from an executive requesting processing of any financial transaction. Verify requests via another channel to confirm authenticity. CHECK YOUR SURROUNDINGS Inspect Point of Sale equipment – including serial numbers, wires and cables – regularly, as well as site areas to ensure customer PINs are shielded from security or other hidden cameras. VERIFY ONLINE TRANSACTIONS Regularly monitor account activity and take advantage of the security features available from payment networks.

+ DETECTION

PREVENTION

Help keep your business and customers safe from financial fraud. For more tips on fraud prevention, visit: tdcanadatrust.com Source: TD Canada Trust Fraud Prevention Month Poll of Canadians aged 18+ conducted by Environics Research Group.