Improving Franchisee Performance & Profitability

Improving Franchisee Performance & Profitability: Managing Financial Performance at the Unit Level

Eric Stites, Franchise Business Review Freddy Dupuy, East Coast Wings & Grill Tamra Kennedy, Twin City Taco John’s, Inc. Mary Thompson, The Dwyer Group/Mr. Rooter

Setting Realistic Financial Expectations

Collecting & Sharing the Right KPIs

Personal Goals Drive Business Goals

10-Year Plans for your Franchisees

Performance Groups and Other Tools

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Financial Education!

Biz Net Income (retirement) (taxes) (repay debt) (biz reinvestment) Personal Income

$50K - $75K Median Annual Pre-Tax Income of a Franchisee*

*Source: Franchise Business Review

…all the rest

The Best!

Who’s in the Room?

What? How? How Often?

Sharing the Data?

Education?

Using the Data?

Personal Goals?

Expectations?

Tips & Advice?

Improving Franchisee Performance & Profitability: Managing Financial Performance at the Unit Level

Eric Stites, Franchise Business Review Freddy Dupuy, East Coast Wings & Grill Tamra Kennedy, Twin City Taco John’s, Inc. Mary Thompson, The Dwyer Group/Mr. Rooter