Ingram Micro Cloud Services Sales Battle Card
Ingram Micro Cloud Services Sales Battle Card Vendor Name:Ipanema Technologies Service Name:AppsWork What is the Service – Please describe? AppsWork allows SMB’s to take full advantage of cloud and Internet applications guaranteeing application performance and delivering full application visibility as a service. AppsWork covers the whole service lifecycle from configuration, appliance shipment, support and service retirement.
Features
Benefits
1. Real-time application performance visibility
Reduce support cases and time to resolve app perf problems
2. Dynamic application performance control
Guaranteed App performance, no matter the usage
3. Easy to use Service Portal
24/7 access to service visibility and management
4. Completely packaged service
No need to spend expensive consulting fees
5.
Top (3) key differentiations 1. Guaranteed Apps performance & visibility, as a service
No capital expenditure, no in-house skills and people needed
2. Easy to use Service Portal
No need for training, 24/7 for service visibility/support
3. Complete packaged service
One-stop shopping, managing activation, operations, …
Customer Challenge (Problems, Pain Points)
How do you spot the Pain = Sales Opportunity
Non responsive applications
Complaining users to IT manager (bad voip, slow apps)
No visibility on application performance
Can you proof the performance of your Apps?
No tools to investigate App performance problems
Can you quickly troubleshoot App performance problems?
Restricted resources
Do you have the skills and people to manage this?
Restricted budget
Do you suffer from a restricted IT budget?
Target Mkt- Who has the problem/pain
Benefit to Customer for Solving the problem (increase X or decrease x )
SMBs with employees that access IT corporate resources from a remote location
Improved user experience and productivity Reduced IT and operational cost Improved user experience and productivity Reduced IT and operational cost
SMBs facing increased bandwidth requirements resulting from new Apps (CRM/Skype/VOIP/Video/Social Media,..)
Postpone bandwidth upgrade Reduce cost of IT
SMBs that want to deploy new Apps, but need to be sure they work
Hassle free deployment of new Apps with guaranteed Apps performance and visibility
SMBs that make use of cloud and Internet Apps
What is the End User Value Proposition? AppsWork allows SMBs to take full advantage of cloud and Internet applications guaranteeing application performance and delivering full application visibility as a service. With AppsWork you’re apps really work, with improved customer experience, productivity and bottom-line impact.
What is the MSP Partner Opportunity? Provide your users with guaranteed application performance and visibility, their Apps will just work!
MSP Qualifying Questions (Expertise and target Customers) - Expertise in Networking (Routing, IPSEC VPN, Firewall, Multi-site deployment), Application (on-premise & cloud) - Customers in SMB/Mid-market segments -
MSP Partner Program (levels, training, sales & mkt tools) Please describe - AppsWork Authorized = successful completion of online quiz for sales and tec staff after online training - Access to collaterals (datasheet, presentation,..), Easy to use quote tool, online demo, Lead generation -
MSP Requirements Agreement:
Usage Report (monthly, qtrly): N/A
Training: Online for Tec and Sales – quiz
Other:
Data Center: N/A
Other:
Features
Benefits
1. Real-time application performance visibility
Reduce support cases and time to resolve app perf problems
2. Dynamic application performance control
Guaranteed App performance, no matter the usage
3. Easy to use Service Portal
24/7 access to service visibility and management
4. Completely packaged service
No need to spend expensive consulting fees
5.
Top (3) key differentiations 1. Guaranteed Apps performance & visibility, as a service
No capital expenditure, no in-house skills and people needed
2. Easy to use Service Portal
No need for training, 24/7 for service visibility/support
3. Complete packaged service
One-stop shopping, managing activation, operations, …
Customer Challenge (Problems, Pain Points)
How do you spot the Pain = Sales Opportunity
Non responsive applications
Complaining users to IT manager (bad voip, slow apps)
No visibility on application performance
Can you proof the performance of your Apps?
No tools to investigate App performance problems
Can you quickly troubleshoot App performance problems?
Restricted resources
Do you have the skills and people to manage this?
Restricted budget
Do you suffer from a restricted IT budget?
Target Mkt- Who has the problem/pain
Benefit to Customer for Solving the problem (increase X or decrease x )
SMBs with employees that access IT corporate resources from a remote location
Improved user experience and productivity Reduced IT and operational cost Improved user experience and productivity Reduced IT and operational cost
SMBs facing increased bandwidth requirements resulting from new Apps (CRM/Skype/VOIP/Video/Social Media,..)
Postpone bandwidth upgrade Reduce cost of IT
SMBs that want to deploy new Apps, but need to be sure they work
Hassle free deployment of new Apps with guaranteed Apps performance and visibility
SMBs that make use of cloud and Internet Apps
What is the End User Value Proposition? AppsWork allows SMBs to take full advantage of cloud and Internet applications guaranteeing application performance and delivering full application visibility as a service. With AppsWork you’re apps really work, with improved customer experience, productivity and bottom-line impact.
What is the MSP Partner Opportunity? Provide your users with guaranteed application performance and visibility, their Apps will just work!
MSP Qualifying Questions (Expertise and target Customers) - Expertise in Networking (Routing, IPSEC VPN, Firewall, Multi-site deployment), Application (on-premise & cloud) - Customers in SMB/Mid-market segments -
MSP Partner Program (levels, training, sales & mkt tools) Please describe - AppsWork Authorized = successful completion of online quiz for sales and tec staff after online training - Access to collaterals (datasheet, presentation,..), Easy to use quote tool, online demo, Lead generation -
MSP Requirements Agreement:
Usage Report (monthly, qtrly): N/A
Training: Online for Tec and Sales – quiz
Other:
Data Center: N/A
Other:
