Insights

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Welcome

Insights 600 four legged sales calls in last 18 months 5 994 reader conversations on 12/31/11 5,994 John W. Marling Pulse Research Portland, Oregon

March 2012

Pulse Research - Pulse Forecast

Introduction

What I have learned across the USA

† Thank you! † † † †

Marling – Pulse Research background Commitment to you. Ask questions as we go through program Today’s presentation is based on: 600 “four legged sales calls” 5,994 reader conversations on 12/31/2011 March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

INSIGHTS AGENDA

Six Hundred Sales Calls & 5,944 conversations

‰ Real World Advertiser, Ad Rep, Ad Directors & Publishers

‰ Why Now Is The Best Time In Decades Insights from 600 presentations

‰ Pulse of America survey Updated every 90 days

‰ Yes – You can increase revenue now Facts supporting immediate revenue

‰ How to increase ad count A suggestion from “the best” March 2012

Pulse Research - Pulse Forecast

INSIGHTS AGENDA

Six Hundred Sales Calls & 5,994 conversations

‰ Sales Opportunity Presentations Focused on what advertiser’s want!

‰ Automotive advertising Secret I learned from some tough dealers

‰ Real estate advertising Insights from presentations in the last two weeks

‰ Classified revenue Some real exciting facts & opportunities

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

INSIGHTS AGENDA

Six Hundred Sales Calls & 5,994 conversations

‰ Why a guy named Craig is vulnerable Facts to beat Craigslist

‰ Out of area shopping One of the most important realities

‰ Facebook facts & realities Some facts to fight back

‰ Google AdWords What advertisers are missing

March 2012

Pulse Research - Pulse Forecast

INSIGHTS AGENDA

Six Hundred Sales Calls & 5,994 conversations

‰ Groupons – the real story Real facts about Groupon & LivingSocial use

‰ Digital Audience Facts Unique characteristics

‰ How to setup an appointment What to say…and most important what NOT to say

‰ Pulse of America Participation How to participate in the quarterly Pulse of America survey…and get free shopping research. March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

‰ The Real World

*Advertisers *Ad Reps * Publishers ! March 2012

Pulse Research - Pulse Forecast

Advertiser’s World March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Perceptions =Reality 9

Advertiser’s Perceptions

Objections your ad reps hear everyday

† Newspapers are dying † No business out there, no money † Newspapers can’t deliver my market † Facebook, Google AdWords. The I t Internet t iis th the ““place l tto be”. b ”

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Advertiser Insights

What I have learned 500 calls

† Their crystal ball is “cracked”. † † † †

“Get more ads in the paper” “No information anymore in the paper” It used to be easy to advertise Summary: Their world is very complex

March 2012

Pulse Research - Pulse Forecast

Sales Rep World March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Sales Rep Insights

What I have learned from 500 four legged sales calls

† Ad reps are overwhelmed † Many feel relationships are everything Relationships only get your so far

† Too many special sections † Many ad reps are “clueless” and should “retire”.

March 2012

Pulse Research - Pulse Forecast

Publishers & Ad Directors World March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Publishers & Ad Directors World

† The Economy † Limited time and resources More with less

† Media-information Media information fragmentation Many choices for information

March 2012

Pulse Research - Pulse Forecast

Three Reasons why this economy is a huge sales opportunity March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

REASON #1

Advertiser need as NEVER been greater March 2012

Pulse Research - Pulse Forecast

REASON #2

Reps Want to Help Your Local Businesses March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

REASON #3

Currentt information C i f ti about b t their business is available March 2012

Pulse Research - Pulse Forecast

Pulse of America Survey Research Methodology

COMPLIMENTARY

PULSE OF AMERICA SURVEY RESULTS

† What is the Pulse of America survey Ongoing consumer shopping survey Nine Quarters Results available every 90 days – each quarter

† Online Survey 5,944 sample, 300+ publications, all 50 states

† Information areas: Business types & product/service purchasing plans

† When completed Dec. 31, 2011 – next release Mid-April 2012 March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Shopping Business– Apparel & Accessories Plan to shop or use in next 12 months

December 2011-Pulse Research - Pulse Forecast

Shoe Types Plan to buy in next 12 months

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Increase Revenue March 2012

Pulse Research - Pulse Forecast

You CAN increase revenue † Advertising readership † Advertising effectiveness Bought because of an ad

† Increase Ad count now

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Advertising Effectiveness March 2012

Pulse Research - Pulse Forecast

Advertising Effectiveness

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Bought because of an Ad in the last 30 days March 2012

Pulse Research - Pulse Forecast

Store Types Shopped Because of Ad – Past 30 Days

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

How to increase ad count March 2012

Pulse Research - Pulse Forecast

Increase ad count

† Mr. Pump and Dump † Prospecting program † Set a goal and monitor Remember: When your ad count is weak, your paper looks like it is “dying.”

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Email EMAIL marling@ Paper.net For Free Log In

March 2012

Pulse Research - Pulse Forecast

Sales Opportunity Presentations Pulse Research, January 2010

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Sales Opportunity Presentations • #1: Opportunity for the advertiser • #2: Relate to their business - not yours Relate to advertiser needs. Their “crystal ball” is shattered!

Pulse Research, , January 2010

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Pulse of America Current Shopping Plans For advertiser business

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Home Business Types Plan to shop or use in next 12 months

December 2011-Pulse Research - Pulse Forecast

Home Products Need or plan to buy in next 12 months

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Sales Opportunity Presentations Let’s pretend we own a furniture store… What’s more important, motivating? 10,000 circulation or 1,700 furniture store customers? 7,500 circulation or $1.52 million in furniture store sales? * Based on Pulse of America survey 17% will shop at a furniture store and spend an average of $895 over year.

Pulse Research, , January 2010

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Sales Opportunity Presentations Overcome Advertiser Miss Perceptions ‰ Newspapers are dying

‰ Newspapers can not deliver my market. ‰ No business – wait until the economy improves. Newspapers deliver!!!

Pulse Research, , January 2010

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Sales Opportunity Presentations Good news! You can get current information about the customer & sales opportunities for their business

COMPLIMENTARY

PULSE OF AMERICA SURVEY RESULTS

Pulse Research, , January 2010

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Pulse of America Some more Advertising Opportunities

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Agriculture/Farming Products Plan to buy in next 12 months

December 2011-Pulse Research - Pulse Forecast

Insurance Plans Plan to change or start in next 12 months

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Medical Service Providers Plan to change or start in next 12 months

December 2011-Pulse Research - Pulse Forecast

Automotive g Ideas Advertising ! March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Automotive Advertising Suggestions † Dealer presentation “Absolutely, will consider print

† Another dealer presentation “Bought because of an ad”

March 2012

Pulse Research - Pulse Forecast

Vehicle Purchasing Plans Next 12 months

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Automotive Service Businesses Plan to visit or shop in next 12 months

December 2011-Pulse Research - Pulse Forecast

Sell More Real Estate Advertising

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Real Estate Advertising Suggestions † Realtors realize “fragmentation” fragmentation of real estate information. † They “get” that the local newspaper site can bring new buyers and sellers they are missing with their website website. † Recent onsite presentations “Love affair with Facebook” March 2012

Pulse Research - Pulse Forecast

Real Estate Websites Visited Past 90 days

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Classified Revenue ! March 2012

Pulse Research - Pulse Forecast

Classified Facts † Classified readership † Classified results Sold or got many calls

† Transient classified opportunity Have not placed a classified ad

New Iberia Opportunity Seminar March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Classified Effectiveness

31% sold product/service advertised December 2011-Pulse Research - Pulse Forecast

Classified Revenue Suggestions † Package classified liners with print † Testimonial ads – results! † Promote classified readership and results † Target home improvement related businesses. Opportunity statistics next page March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Home Service Contractors & Businesses Plan to use in next 12 months

December 2011-Pulse Research - Pulse Forecast

How to sell against Craigslist ! March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Craigslist: Use status

† 78% of newspaper readers & website visitors have NOT responded to an ad on Craigslist in the last 30 days † 83% of newspaper readers & website visitors have NOT placed an ad on Craigslist in the last 30 days

December 2011-Pulse Research - Pulse Forecast

Out of Area Shopping Why do readers shop outside your local area? ! March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Out of Area Purchasing

December 2011-Pulse Research - Pulse Forecast

Why do Customers Shop Out of Area?

December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

How to sell against Facebook ! March 2012

Pulse Research - Pulse Forecast

Facebook Use & Results † 55% of newspaper readers & website visitors have NOT visited a business Facebook page in the last 30 days † 85% of newspaper readers & website visitors have NOT responded to a business Facebook offer in the last 30 days. FACEBOOK BUSINESS SITES MISSES 55% OF NEWSPAPER READERS AND WEBSITE VISITORS December 2011-Pulse Research - Pulse Forecast

John Marling, President, Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

How to sell against i t Google G l Ad Adwords d ! March 2012

Pulse Research - Pulse Forecast

Google Adwords facts Bankruptcy attorney ‰ Google use facts

‰

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Google Ad Words

† 31% of newspaper readers & website visitors have clicked on a sponsor on Google search results in the last 30 days

GOOGLE ADWORDS MISSES 69% of NEWSPAPER READERS AND WEBSITE VISITORS

December 2011-Pulse Research - Pulse Forecast

How to sell against g Groupon p ! March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Groupons

† 75% of newspaper readers & website visitors have NOT used a Groupon coupon in the last 30 days † 91% of newspaper readers & website visitors have NOT used a LivingSocial coupon in the last 30 days. GROUPON MISSES 75% OF NEWSPAPER READERS AND WEBSITE VISITORS

December 2011-Pulse Research - Pulse Forecast

Digital Audience Research March 2012

John Marling, President, Pulse Research

Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Digital Audience

DEMOGRAPHICS † Average age: 7 years younger Digital audience: 44 years old

Print 51 years old

60% more digital households are 30 and under

† Household income: 21% higher Digital audience: $65,480

Print $53,776

d lh households h ld earn more than h $ $100,000/yr / 82% more digital

† Better educated

22% more digital households have college or post degree

March 2012

Pulse Research

Digital Audience

DEMOGRAPHICS † Children at home: 50% higher Digital audience: 48% have

Print 32% have

† Business owners/managers: 50% more Digital audience: 31%

Print 20%

82% more digital households earn more than $100,000/yr

† 20% higher h h planned l d spending d at locally l ll owned business in next 12 months Digital audience: 30%

March 2012

John Marling, President, Pulse Research

Print 25%

Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Digital Audience

Purchasing Plans † Real R l estate purchasing h i plans: l 46% hi higher h 46% more digital households plan to purchase personal residence in the next 12 months; 7.6% compared to 52.%

† New car purchasing: 24% higher Digital audience: 8.4%

Print 6.8%

† Retail R t il store t purchasing h i hi higher h Furniture store 51% higher; 24.4% to 16.2% Jewelry store 50% higher; 19.6% to 13.1% Fine dining 47% higher; 34.6% to 23.6%

March 2012

Pulse Research

Digital Audience

Purchasing Plans

† Professional services purchasing higher Change banks next 12 months 38% higher; 19.4%% to 14.1% Change cell phone providers 37% higher; 16.9% to 12.3% Change auto insurance 27% higher; 29.7% to 23.3%

March 2012

John Marling, President, Pulse Research

Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

How to setup an appointment March 2012

Pulse Research - Pulse Forecast

What NOT to say

What I have learned 600 calls

Pretend for a moment you are the advertiser. Role play: I will give you a call and ask for the appointment.

March 2012

John Marling, President, Pulse Research

Pulse Research

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Setting Appointments What to say!

Let’s do another role play

March 2012

Pulse Research - Pulse Forecast

Three Most Important Things to say SUMMARY 1.Relate to their business and reality Ask questions

2. Their information Same survey – they would do – LUMBER YARD survey

3. Insight into how achieve their sales goal Sweet spots for additional customers Areas to get new business March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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Why Now is the Best Time in Decades for Newspaper Ad Reps A Local Media Association Webinar

Pulse of America How to participate John Marling g [email protected] g@p p

COMPLIMENTARY

PULSE OF AMERICA SURVEY RESULTS March 2012

Pulse Research - Pulse Forecast

Thank you! • There has never been a better time! • Advertisers really need us! • THANK YOU!

March 2012

John Marling, President, Pulse Research

Pulse Research - Pulse Forecast

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