KAYTE KORWITTS 502 32nd St · Oakland, CA 94609 ·
[email protected] · 630.917.1130
_________________________________________________________________________________________________________ EXPERIENCE SURVEYMONKEY Manager – Content Strategist, Social Media – Palo Alto, CA | 2012-Present ● Editor-in-chief and sole owner of all corporate blogs and global social media channels; managing community of 240k followers across 13 channels ● Curates, writes, edits all blog content, manages workflow and provides content advisory services for internal/external contributors; drives editorial content strategy, administers voice and tone guidelines; blog attracts over 1 million views annually ● Owns content and influencer strategy for corporate blogs and newsletters with a combined readership of over 5 million ● Leads training for global customer support team on social care best practices, including but not limited to issues ranging from data integrity to billing/technical issues INTERNATIONAL ACADEMY OF DESIGN & TECHNOLOGY Regional Director – Library Services at Chicago, Detroit, Nashville, Orlando & Tampa | 2011-12 ● Provided strategic leadership to campus Learning Resource Center Specialists ● Developed strategic plan in collaboration with academic leadership to ensure needs of faculty, students, institutions and regulatory bodies were met ● Collaborated with academic leadership to build digital content for the online libraries within assigned region ● Oversaw resources and library website, created and maintained library documentation and training materials for librarians and school staff Librarian – Chicago | 2009-11 ● Supervised library staff of 10+ including interviewing, hiring, scheduling and conducting performance reviews ● Taught Information Literacy as an introductory required course quarterly ● Chaired Acquisitions Committee; worked with academic leadership and faculty to build and maintain library holdings NORTHWESTERN UNIVERSITY – STUDENT AFFAIRS Department Coordinator | 2006-08 ● Hired, trained and supervised student workers; scheduled and allocated duties ● Managed and coordinated student accommodations functions for students with disabilities ____________________________________________________________________________________ EDUCATION University of Illinois and Urbana-Champaign Master of Science, Library and Information Science Northwestern University Master of Arts, Creative Writing Columbia College Chicago Bachelor of Arts, Fiction Writing MENTORSHIP | VOLUNTEER Creative writing mentor - CoachArt, Oakland Apr 2016 - present Middle school reading tutor - Eastside College Preparatory School, East Palo Alto Literacy advocate - 826 National, Chicago