LabTech 2013.1
What’s New in
LabTech 2013.1 The LabTech remote monitoring and management (RMM) platform is the RMM platform of choice for more than 3,900 IT service providers worldwide. Designed by IT service providers just like you, LabTech gives you greater visibility into your clients’ IT networks and the tools you need to automate your IT service delivery. The newest features in LabTech 2013.1 deliver the modern IT management tools you need to effectively monitor, manage and maintain today’s modern
IT infrastructure. Remotely monitor and manage your clients’ physical and virtual environments. Identify issues with built-in monitors and alerts based on Microsoft® and VMware best practices. Discover, onboard and manage vPro capable hardware with seamless integration of Intel® vPro™ core functions. Manage your clients’ backups and eliminate the need to login to each client machine with improved integrations with industryleading backup solutions, and more … all through a single console.
New Features and Enhancements NEW
“The CA ARCserve integration gives us the ability to set up LabTech to run all the backups through one console instead of having to login to all the servers individually.” Sean Pennington Owner & Senior IT Engineer Solomon IT Consulting
Virtualization Manager
The Virtualization Manager plug-in extends the LabTech platform to provide agentless VMware infrastructure monitoring and basic management of ESX/ESXi hosts and guests. This gives service providers a comprehensive view of their IT infrastructures and enables them to manage their physical and virtual environments from one console. The Virtualization Manager includes a rich library of critical ESX availability and performance monitors based on VMware best practices, pre-configured thresholds, alerting and power state management.
Intel® vPro™ Management Workspace NEW
The Intel vPro integrated plug-in lets you discover, onboard and manage AMT and vPro capable hardware, including automatic provisioning, version scan, feature scan and password setup. The plug-in also features seamless integration of core vPro management functions, such as power on/off, KVM (keyboard-videomouse) remote control and web user interface (UI) support directly from the computer management workspace.
The virtual server management workspace includes a rich library of critical ESX availability and performance monitors, pre-configured thresholds, alerting and power state management.
CA D2D and Symantec Backup Exec Integration REVAMPED ™
Powered by a reinvented integration formula, the CA D2D and Symantec Backup Exec plug-ins bring an unprecedented level of usability, reliability and confidence to one of the most important responsibilities that an IT service provider has—protecting client data. The CA D2D and Symantec Backup Exec plug-ins allow your technicians to monitor backups directly from the LabTech console, giving you improved visibility into the backup health of your client environments and allowing for an even quicker response time when backup issues arise.
UPDATED
ConnectWise Plug-in
The updated ConnectWise Plug-in includes new capabilities that will simplify and enhance the overall user experience. In addition to new work type overrides and contact syncing, we’ve optimized the backend logic, improved the source code for better overall performance and laid the groundwork for future enhancements. IMPROVED
Stability and Performance
Numerous fixes to known issues around usability and stability.
4110 George Road, Suite 200 | Tampa, FL 33634 | 877.522.8323 | labtechsoftware.com
LabTech 2013.1 The LabTech remote monitoring and management (RMM) platform is the RMM platform of choice for more than 3,900 IT service providers worldwide. Designed by IT service providers just like you, LabTech gives you greater visibility into your clients’ IT networks and the tools you need to automate your IT service delivery. The newest features in LabTech 2013.1 deliver the modern IT management tools you need to effectively monitor, manage and maintain today’s modern
IT infrastructure. Remotely monitor and manage your clients’ physical and virtual environments. Identify issues with built-in monitors and alerts based on Microsoft® and VMware best practices. Discover, onboard and manage vPro capable hardware with seamless integration of Intel® vPro™ core functions. Manage your clients’ backups and eliminate the need to login to each client machine with improved integrations with industryleading backup solutions, and more … all through a single console.
New Features and Enhancements NEW
“The CA ARCserve integration gives us the ability to set up LabTech to run all the backups through one console instead of having to login to all the servers individually.” Sean Pennington Owner & Senior IT Engineer Solomon IT Consulting
Virtualization Manager
The Virtualization Manager plug-in extends the LabTech platform to provide agentless VMware infrastructure monitoring and basic management of ESX/ESXi hosts and guests. This gives service providers a comprehensive view of their IT infrastructures and enables them to manage their physical and virtual environments from one console. The Virtualization Manager includes a rich library of critical ESX availability and performance monitors based on VMware best practices, pre-configured thresholds, alerting and power state management.
Intel® vPro™ Management Workspace NEW
The Intel vPro integrated plug-in lets you discover, onboard and manage AMT and vPro capable hardware, including automatic provisioning, version scan, feature scan and password setup. The plug-in also features seamless integration of core vPro management functions, such as power on/off, KVM (keyboard-videomouse) remote control and web user interface (UI) support directly from the computer management workspace.
The virtual server management workspace includes a rich library of critical ESX availability and performance monitors, pre-configured thresholds, alerting and power state management.
CA D2D and Symantec Backup Exec Integration REVAMPED ™
Powered by a reinvented integration formula, the CA D2D and Symantec Backup Exec plug-ins bring an unprecedented level of usability, reliability and confidence to one of the most important responsibilities that an IT service provider has—protecting client data. The CA D2D and Symantec Backup Exec plug-ins allow your technicians to monitor backups directly from the LabTech console, giving you improved visibility into the backup health of your client environments and allowing for an even quicker response time when backup issues arise.
UPDATED
ConnectWise Plug-in
The updated ConnectWise Plug-in includes new capabilities that will simplify and enhance the overall user experience. In addition to new work type overrides and contact syncing, we’ve optimized the backend logic, improved the source code for better overall performance and laid the groundwork for future enhancements. IMPROVED
Stability and Performance
Numerous fixes to known issues around usability and stability.
4110 George Road, Suite 200 | Tampa, FL 33634 | 877.522.8323 | labtechsoftware.com
