LEADING AGILE CHANGE
LEADING AGILE CHANGE (FOR EXECS)
@ChristopherAver
TUNE YOUR SYSTEM TO THRIVE UNDER CONDITIONS OF CHANGE, COMPLEXITY & UNCERTAINTY
#LeadershipGift
CHANGE COMPLEXITY UNCERTAINTY
Regarding a Strategy of Organization, Leadership and Culture
DYNAMICS BEFORE MECHANICS (SCALABLE BEHAVIORS, NOT SCALABLE PROCESSES)
Summer Commentaries at Rally Agile Blog
Summer Commentaries at Cutter Consortium • Does Agile Arrogance Hinder Adoption? • What If You Could Change Without Changing? • Why Change Management? An Open Letter to Agilists • Are You Steeped in Obsolete Thinking Skills? • Stop Giving Advice
LEADING taking ownership of a space and mobilizing effective action
AGILE organizing for learning and change
change without changing
A. Rate your exposure to Change from 1 (lo) to 3 (hi) 1
2
3
B. Rate your exposure to Complexity from 1 (lo) to 3 (hi) 1
2
3
C. Rate your exposure to Uncertainty from 1 (lo) to 3 (hi) 1
2
3
Multiply exposure for A x B x C = _____ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27
Low
Med
High
C Y N E F I N
LINEAR ü Analysis ü Getting It Right ü Efficiency
aka, Plan Driven or Waterfall
ITERATIVE ü Empiricism ü Learning ü Effectiveness
aka, Value Driven or Adaptive
Change as a Noun
Change as a Verb
accountability ≠ responsibility
how you respond to a problem RESPONSIBILITY OBLIGATION SHAME JUSTIFY PROBLEM
LAY BLAME DENIAL
QUIT No growth occurs here
The Responsibility Process™
RESPONSIBILITY OBLIGATION SHAME JUSTIFY LAY BLAME DENIAL
QUIT
3
s to responsibility
Your Leadership Gift offers a natural empirical mindset – your onboard guidance system
(if you use it)
Judith Mills, Vice President Product Engineering Operations, CDC Software, Atlanta, Georgia
"Over the last year 350 people in 9 countries have become way more productive than we ever imagined they could be. Our agile processes are successful primarily because everyone takes ownership by understanding and practicing the Responsibility Process. Today we produce twice the software with half the headcount.”
GROW
COPE
LEARN
DEFEND
CHANGE
RESIST
AGILE
STIFF
VALUE
WASTE
ENGAGED
RESIGNED
Take the case of
#289 – FORTUNE 500 Detroit PROBLEM
SOLUTION
RESULTS
Pending break up of 800-person IT organization, massive layoffs, ship jobs offshore
SVP/CIO asked top 40 managers to work with her to study and adopt the Responsibility Process
Culture of Responsibility developed rapidly Doubled productivity each year for three years CIO saved every job Achieved vision of a strategic enterprise IT organization
Take the case of
Private - Kerrville, TX PROBLEM
Bleeding money, bad reputation Worst employer in town Turn-around needed Could not afford my fees SOLUTION
RESULTS
CEO allowed me to use entire company as a Responsibility laboratory Trained every employee including janitors
Culture of Responsibility developed rapidly Operating at the top of its industry in every metric Margins 7x industry average Company recently sold for a high multiple (good price)
Take the case of
Private - Kerrville, TX
Tom Houdeshel, CEO
Year
Revenue
Number of People
Wages
2001
$4 million
120
$1.6 million
0
1.9 Million
2009
$13 million
55
$2 million
15%
☺
2012
$16.5 million
65
$2.2 million
24.5%
Sold for 10X earnings
Net Margins P/L Result
Take the case of Ashley Johnson
Entrepreneur - Dallas, TX
2007 – Vice President, Valtech (employee) 2009 – Partner, Gemba Systems (owner) 2011 – Investor (retired) PROBLEM
SOLUTION
RESULTS
Successful, not fulfilled 7 children (can you say obligation?) Valtech was changing, Gemba not “it”
Used Application Mastery to confront his blocks Redesigned his life and income sources
Enjoying a long-time dream of pursuing investment projects with his wife Julie They are renewing urban blight areas and creating jobs Investing in his kids
Replace Right and Wrong with Empiricism
Replace Endless Analysis with Experiments
Ask Yourself What percent of my effort is adding value? How do I know?
Let’s Talk
Let’s Develop Columbus’ Agile Community for ultra-high Performance, Sanity, and Humanity Enterprise
Managed Leadership Gift Adoption Program
Executive
Private Executive Mentoring
Events
Leadership Gift Workshops
Individual
The Leadership Gift Program
u o y k n a h T ChristopherAvery.com/presentation-archive
ChristopherAvery.com > Resources > Presentation Archive
d a o l Do w n e s id l s y m
r e v A r e h p o t s i r h ft i C @ G p i h s r e #Lead
@ChristopherAver
TUNE YOUR SYSTEM TO THRIVE UNDER CONDITIONS OF CHANGE, COMPLEXITY & UNCERTAINTY
#LeadershipGift
CHANGE COMPLEXITY UNCERTAINTY
Regarding a Strategy of Organization, Leadership and Culture
DYNAMICS BEFORE MECHANICS (SCALABLE BEHAVIORS, NOT SCALABLE PROCESSES)
Summer Commentaries at Rally Agile Blog
Summer Commentaries at Cutter Consortium • Does Agile Arrogance Hinder Adoption? • What If You Could Change Without Changing? • Why Change Management? An Open Letter to Agilists • Are You Steeped in Obsolete Thinking Skills? • Stop Giving Advice
LEADING taking ownership of a space and mobilizing effective action
AGILE organizing for learning and change
change without changing
A. Rate your exposure to Change from 1 (lo) to 3 (hi) 1
2
3
B. Rate your exposure to Complexity from 1 (lo) to 3 (hi) 1
2
3
C. Rate your exposure to Uncertainty from 1 (lo) to 3 (hi) 1
2
3
Multiply exposure for A x B x C = _____ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27
Low
Med
High
C Y N E F I N
LINEAR ü Analysis ü Getting It Right ü Efficiency
aka, Plan Driven or Waterfall
ITERATIVE ü Empiricism ü Learning ü Effectiveness
aka, Value Driven or Adaptive
Change as a Noun
Change as a Verb
accountability ≠ responsibility
how you respond to a problem RESPONSIBILITY OBLIGATION SHAME JUSTIFY PROBLEM
LAY BLAME DENIAL
QUIT No growth occurs here
The Responsibility Process™
RESPONSIBILITY OBLIGATION SHAME JUSTIFY LAY BLAME DENIAL
QUIT
3
s to responsibility
Your Leadership Gift offers a natural empirical mindset – your onboard guidance system
(if you use it)
Judith Mills, Vice President Product Engineering Operations, CDC Software, Atlanta, Georgia
"Over the last year 350 people in 9 countries have become way more productive than we ever imagined they could be. Our agile processes are successful primarily because everyone takes ownership by understanding and practicing the Responsibility Process. Today we produce twice the software with half the headcount.”
GROW
COPE
LEARN
DEFEND
CHANGE
RESIST
AGILE
STIFF
VALUE
WASTE
ENGAGED
RESIGNED
Take the case of
#289 – FORTUNE 500 Detroit PROBLEM
SOLUTION
RESULTS
Pending break up of 800-person IT organization, massive layoffs, ship jobs offshore
SVP/CIO asked top 40 managers to work with her to study and adopt the Responsibility Process
Culture of Responsibility developed rapidly Doubled productivity each year for three years CIO saved every job Achieved vision of a strategic enterprise IT organization
Take the case of
Private - Kerrville, TX PROBLEM
Bleeding money, bad reputation Worst employer in town Turn-around needed Could not afford my fees SOLUTION
RESULTS
CEO allowed me to use entire company as a Responsibility laboratory Trained every employee including janitors
Culture of Responsibility developed rapidly Operating at the top of its industry in every metric Margins 7x industry average Company recently sold for a high multiple (good price)
Take the case of
Private - Kerrville, TX
Tom Houdeshel, CEO
Year
Revenue
Number of People
Wages
2001
$4 million
120
$1.6 million
0
1.9 Million
2009
$13 million
55
$2 million
15%
☺
2012
$16.5 million
65
$2.2 million
24.5%
Sold for 10X earnings
Net Margins P/L Result
Take the case of Ashley Johnson
Entrepreneur - Dallas, TX
2007 – Vice President, Valtech (employee) 2009 – Partner, Gemba Systems (owner) 2011 – Investor (retired) PROBLEM
SOLUTION
RESULTS
Successful, not fulfilled 7 children (can you say obligation?) Valtech was changing, Gemba not “it”
Used Application Mastery to confront his blocks Redesigned his life and income sources
Enjoying a long-time dream of pursuing investment projects with his wife Julie They are renewing urban blight areas and creating jobs Investing in his kids
Replace Right and Wrong with Empiricism
Replace Endless Analysis with Experiments
Ask Yourself What percent of my effort is adding value? How do I know?
Let’s Talk
Let’s Develop Columbus’ Agile Community for ultra-high Performance, Sanity, and Humanity Enterprise
Managed Leadership Gift Adoption Program
Executive
Private Executive Mentoring
Events
Leadership Gift Workshops
Individual
The Leadership Gift Program
u o y k n a h T ChristopherAvery.com/presentation-archive
ChristopherAvery.com > Resources > Presentation Archive
d a o l Do w n e s id l s y m
r e v A r e h p o t s i r h ft i C @ G p i h s r e #Lead
